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Services > Mobile Phone Networks > Vodafone
Vodafone
Product Rating   
Vodafone was the first UK mobile network and is now the world's biggest mobile telecommunications group.
Vodafone Consumer Reviews
(373 reviews)
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Displaying reviews 301 - 373 of 373 (displayed in order of date):
Reviewed by Harzme on 21/03/2008
it is ok but you never really get good signal when your anywhere and its really annoying bye from Harzme age 21
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Reviewed by DD on 18/03/2008
Just renewed for another 12 months - 500mins + unlimited txts for £25 quid a month you can't go wrong with that. Free phone upgrade as well.
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Reviewed by Bob Edwards on 18/03/2008
I have been with Vodafone for several years now but during this last year I have been very dissapointed with their coverage. I travel a lot with my caravan and use my mobile to keep in contact with my family and friends. Last year we visited Truro (County City of Cornwall) and could NOT get a signal in the High Street. I have found their coverage very bad recently and am going to change networks when my contract finishes in May 2008
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Reviewed by Niall on 13/03/2008
ive been with vodafone for 2 years and i must say they have good deals but im going to change to 02 though. Because i got a text from them saying that calling someone costs 59 cent per min and recieving a call costs 29 cent per min !!!
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Reviewed by Duffy on 10/03/2008
Having been with Voda for the last 4 years I am about to switch to O2. Although customer services have offered me a very good renewal deal, my phone's network coverage has really deteriorated over the last 3-4 months - to the point where I have NONE whatsoever when in my office at work. Vodafone said it was due to an old sim card or a faulty phone - they sent new of both to me which hasn't solved the problem but continue to maintain their network coverage is best. For a lot Voda may be perfect and my coverage problem might just be the area I'm in but I can't justify signing up for another 18 months if I can't use my phone when at work.
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Reviewed by Millsey on 08/03/2008
The coverage that Vodafone provide is amazing and i find it a rare occurance when i don't have any signal. The deals offered by vodafone are also very good, i currently spend around £40 a month and get unlimited minutes to landlines, unlimited texts and 500 cross network minutes - and this is provided in the form of the nokia N95 8gb. Fantastic handset i might add. The reason why i have only given it 4 stars is that the balance checker lags behind by 72 hours, this is quite annoying as you never know how much you have left on your contract. To sum up a good network but could improve...
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Reviewed by HarryH on 04/03/2008
I changed from vodafone to 02 a few years ago, 02 were brilliant for coverage, customer service and price. Then changed back to vodafone as phone i wanted was only on vodafone at the time. Have now decided to get it unlocked as i cant stand voadafone anymore. my bill has gone up majorly since changing! my texts also get jammed up on vodafone (takes a few days then loads arive at once) always happened on vodafone, never 02. Very poor
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Reviewed by TASHA on 04/03/2008
VODAFONE IS THE BESTV NETWORK IF YOU JUST TOP UP 5POUND A WEEK AND USE IT ALL YOU GET FREE WEEKEND CALLS, YOU CAN ALSO TALK FOR 60 MINS AND PAY 30P SO I SUGEST MORE PEOPLE SHOULD BE ON VODAFONE......
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Reviewed by Suzieb on 03/03/2008
Have been with Vodafone for ever but have just decided to go with T Mobile as my MDA is on their network. Sad to leave Voda as long standing customer but they were just not prepared to do me any deals that I couldn't get with T-Mobile (better in fact)despite my generous discounts. I feel quite saddened that they will lose both my and my daughter's business as she will go sim only this year due to her ever-changing taste in mobiles. Boo hoo Vodafone. Despite their excellent returns policy on the phones and good signal, it's not enough to keep me. Watch this space!!!
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Reviewed by dan on 02/03/2008
im wrting this review on the side of my mum thouhgts of it and mine. we have both been with vodafone for 10 years and no probs until november 2007 and we barely get 1-2 bars any where ive left them and now with 3 wich is exenlt but she is still with voda
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Reviewed by Christian Dior on 26/02/2008
Amazing customer service.
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Reviewed by Nick on 22/02/2008
I have been on several networks in the past & living in rural Norfolk have had connection problems with all except Vodafone. They are always available to talk to free of charge & if you take advantage of the additional services (Family & Stop the Clock) this can be offer a real saving on your call time & on your bill.
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Reviewed by Annelise Hamilton on 22/02/2008
Vodafone is just so cool I've been on it ever since I got my very first phone a Sendo can't remember the model number then I got a Sendo flip phone then a Sagem flip phone then a Samsung E250 phone (red)(slider) BEST WISHES TO YOU ALL XXXXX
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Reviewed by Dan Gleebitz on 17/02/2008
I've been with all the main networks over the years and I will be sticking with Vodafone this time. Quite simply, they are the best for coverage and reliability.
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Reviewed by lizzy on 16/02/2008
vodafone is a rip off wen it comes 2 buyin fones. i got the nokia n73 from tmobile for 120 and in vodafone in the febuary brosure it was 4 sale 4 in the £200's! and vodafone is not even gud. my last fone i was on vodafone was 30p a call and 10p a text such a rip off.
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Reviewed by George Kronfli on 14/02/2008
Not the cheapest, but definitely the best coverage and good service, once you manage to get to the right department, which can be tedious. Excellent for overseas phone calls.
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Reviewed by mike grange on 09/02/2008
this is an outstanding metwork whick I have been on for many years now and is still by far the best
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Reviewed by Sammy on 08/02/2008
I Don't Like Vodafone At All. Especially My Price Plan. I Mean 10p For A Text And 30P FOR A CALL. It Should Be Way Less.
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Reviewed by katrina stringer on 06/02/2008
This is the worst by fair! lowered my tariff so i would be billed for calls and texts then said i chose to do it n slapped me with a £240 bill. damaged my credit file and im still waiting for it to be resolved from june 07! Customer service poor and i would seriously not recommend this network! T-mobile just as bad! Avoid these networks if you want a contract phone!
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Reviewed by lewis on 03/02/2008
vodaphone is very good expecially the free wk ends
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Reviewed by mole on 03/02/2008
there is never any signal anywhere and the cost to send a text message is a lpt more than many other networks!!
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Reviewed by SFM on 27/01/2008
Vodafone is very good I have been with vodafone for years and I would recomend a contract with them they always have good deals with excellent custmer sevice. I am on Anytime200 minutes,Stop tha clock, 250 text vodafone passport and minutes rollover to next month and free itamised bill all for £12.50
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Reviewed by Emma Raywood on 23/01/2008
Theyre awesome. Love how the bills come, customers service has been alright when I've had to deal with them. Doesnt seem to be as pricey as say Orange. Would highly recommend
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Reviewed by amber on 20/01/2008
OMg i love vodafone you get the free weekends calls and texts and i love them completly and u can get the text bundles realy cheep i mean £10 for 200 texts!!! best network i hav ever been on !!! recomend it BIG time
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Reviewed by s on 18/01/2008
Vodafone is very good. Got a contract out with them i'am on a 40pound a month tariff and i get 750mins and unlimited texts (3000) which is brilliant. I always get a signal and they have dealt with any problems i ahve keep up the gus work and id recommend a contract with them
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Reviewed by Adrian on 18/01/2008
I have been with Vodafone for years. I have strayed once or twice in that time but always ended up back where i started. I find the coverage good up and down the country, i have not had a problem with customer services ( I dont need to use them that often thankfully ) their range of new handsets is always good ( just got an unlocked version of the w960i from my local voda shop ) and their tarriffs suit me. What with "stop the clock" and "vodafone family" on the same tarriff you cant really go wrong. All in all i think Vodafone offer the best all round package.
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Reviewed by Sophie on 15/01/2008
Used to have vodafone. because from my friends they said it was good. THEY WERE SO WRONG. VODAFONE IS RUBBISH. NEVER GET A SIGNAL. TO PICK UP YOUR OWN VOICEMAIL. 30P TO LISTEN TO 1 VOICEMAIL. RIPOFF AVOID. IF I WAS YOU STICK WITH ORANGE.
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Reviewed by Alan on 12/01/2008
For me Vodafone has been the best network. Nearly constant good signal and very good service. When phoning for help or advice, the service people are exceptional and help you to the best of their ability! They never fob you off and deal with you very well. Text and call packs are reasonable, although not quite as good as others. However this is made up for the great Vodafone live service and network coverage. I have found other Networks such as O2 and Orange to be next to useless and noway offer as good network coverage and advantages to Vodafone. I laugh as other people struggle to find their supposed "provider". Also abroad, Vodafone works well whereever you are. Especially in Europe. For decent deals, service and ease of use Vodafone has got to be your first choice.
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Reviewed by Nick Batley on 06/01/2008
Too expensive, little signal in my area, but redeem themselves with decent customer service...
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Reviewed by Will on 06/01/2008
Vodaone are simply great! I've been with Vodafone, T-Mobile and O2 so i'm in a better position to judge! They have been so helpful with all my problems, and are great value for money. Ecspecially with Free weekends (T-Mobiles topup fridays are expensive and a joke) and Vodafone Stop The Clock. The only thing they need to do is free texts like O2. But essentially they are a fantastic network.
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Reviewed by Alex on 04/01/2008
It charges me much more than you expect eg i was charged 90p for a 2 minute call in the evening (to a mobile but should have only been 20p as it should be 10p a minute in the evening the price plan i was on) i spent £10 credit in about 3 weeks but since i changed network to t-mobile i have spent £7 in 2 and a half months as i mostly text so i am on text appeal but also it actually charges the rate it says. if i was you i would not have vodafone and i have moved because i spent so much money with them
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Reviewed by danny on 04/01/2008
vodafone is great... The only thing is that i had to threaton to leave them to get free texts. They also never (in my experience) give and deals eg. free minutes or texts for being loyal. On a better note vodafone has great coverage almost everywhere and have a good customer service...
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Reviewed by yenrod on 01/01/2008
Ive been on VF since Xmas/Dec. 99. Good and bad. Ive had EVERY excuse know to mankind told to myself from a call-centre advisor. Ive worked in CC's and would never dare say stuff like they say. Reason I'm with vodafone: great no. and the network reliability. GOOD points: network, network and size of company BAD points: phone software (as xbabe82517 says) - the red and white graphics irritate after a while, size of company - ive nearly changed network to genie or as it was but I couldnt until 30days had passed ;(. The costs of VF are quite high and I know that when the EU capped the roaming charges they increased the charges in an in-direct manner for PAYG calling costs. I use the family service the £7 version and put arund 15 a month on fone and have -at the moment- a SAM' E250. To know I recall when VF was NOT charging for sms's in dec 99 and then they threw them to 12p when everyone else was is disgrace considering there wasnt much competition but now theis is and even then the other NW are bothered aboput their financial cut with callcharges sothe whole mobile industry is pretty much a rip-off ! Their was another time that if you emailed (mms'd) people instead of sms'ing them you'd run out of credit and could keep on MMS'ing...but that was found out esp. as even the advisors where telling you about it so it was inevitable. So the only reason Im with VF is for the network and the family offer, other than that nothing.
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Reviewed by amira on 26/12/2007
vodafone is the best
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Reviewed by G on 24/12/2007
absoltuley terrible network. I have contracts with Vodafone, T Mobile and O2 so I am in a position to judge the quality of Vodafone compared to others. A store lost part of my phone after the third time of attempting to repair it unsuccessfully. They told me to call customer services who passed me around for about 6 weeks nd even told me to call a distrbutor who said he didnt know why Vodafone kept giving his number for this type of problems and that they only did it to get rid of irrate customers they did not want to deal with. Most people i spoke to had no commonsense whatsoever and would only offer a call back within 48 hours which never materialises. To rectify the problem of not having a phone for 6 wks they offered me a temporary handset for £25.....cheers, to which my response was no thanks! Problem finally fixed with phone after weeks of expensive phone calls to people around the country. Obviosuly by the 6th week I was getting slightly annoyed!!!! the store kept telling me to call customer services. The manager (supposed call centre manager) i spoke to eventually was the rudest person I had ever spokn to in my entire life. he said as the store were a different channel i had to complain to them, he then went on to accuse me of "changing my story" when I said that I was also annoyed about the way telesales had passed me around for weeks and told me that they ad followed procedure - some notes of the problem have conveniently gone 'missing'. He did not ask me what I was annoyed about but instead said that he had read the noted and this was all he needed to know. Clearly a jumped up bloke who took joy in forcibly telling me as if i was 4yrs old that he was "giving me a warning" because I was interuptting him. Once i stopped interrupting him - even though what he was saying was accusatory and wrong- he continued to "warn me that if i continued to talk he would terminate the cal...." In my entire life and professional life as a Customer Service and Marketing professional I have never known a company to continually pass you around, not solve problems, expect the customer to do the running for 6 weeks AND then expect you to be please about it and not be angry with them on the phone. There is no continuity between the call centres - the Hartlepool office said they didnt blame me for wanting to leave Voda but the Belfast office shouted at me and accused me of pretending that i had been pushed around so much "there is only evidence of this occuring once on my screen." This whole debacle cost me around £200 in line rental, phone calls, trips to the store, and time off work (one day I spoke to these infuriating people for 2hours). If you want a good customer service and dont want to be spoken to as if you are in the wrong and are a four year old, dont bother going to Vodafone.
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Reviewed by Omair on 23/12/2007
Many of my friends love this network for the "FAMILY" and "FREE WEEKENDS" bonuses, you save over £20 with these bonuses, keep up the good work vodaphone!
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Reviewed by tasha on 12/12/2007
outstandin i love vodaphoee love tasha xxxxxxxxxxx
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Reviewed by K.Jones on 12/12/2007
Coverage is good, but not as good as O2. Customer service is awful. Currently I can't top up my phone with a credit card online nor by using the phone. Not even if I call their customer services can I top my phone up, despite quoting 3 different, valid credit card numbers at them ... apparently all my cards are declined (funny since Tescos are quite happy with them). Their web site refuses to log me in. A very strange company. How are they still in business? Someone must like them.
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Reviewed by ShawnH on 08/12/2007
Awful Contract Upgrades, (Go to phones 4 U instead) Customer Loyalty seems non-exsistent. But always seem to have signal.
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Reviewed by nadra on 07/12/2007
i have found vodafone much better than orange. i was with them for 8 years. only problem i have in scotland is coverage is very patchy.
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Reviewed by IanG on 06/12/2007
12p for a text and 40p per Min for calls?. Very rubbish for payasyougo. I'm on contract, best deal compaired to other networks. LG Viewty - £35 - 500mins and 1000texts. If I was still on PAYG I would stick with Orange, least you get 300 Texts free if you top up with £10 and 15p per Hour to a selected other Orange member. I do get better signal in my house compaired to Orange, but other places I dont. Strange....
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Reviewed by Jamie - Aberdeen on 28/11/2007
Poor offers, Mobile customer service excellent - every other part appalling, Vodafone at Home staff were worse than useless. Never upgrade with them though, they completely rip you off, always cancel and resign and ask for you number to be ported.
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Reviewed by Rosie on 25/11/2007
Impossible to change networks from Vodafone. Signal is awful from anywhere in my house. Text rate was extremely high. Not worth the money.
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Reviewed by kerlisha on 23/11/2007
i like vodafone because you can top up £5 and get free weekend txts and calls and when you get the phone they give you £5 credit free
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Reviewed by jiim on 23/11/2007
laaaaame no free stuff
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Reviewed by michael on 21/11/2007
I love vodafone great signal great everything
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Reviewed by conor on 20/11/2007
I love vodafone you always get a signal
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Reviewed by Sean Burns on 19/11/2007
I used to be with Vodafone now with O2 cos they are very over rated network. Whenever i used to try and make a call with Vodafone which was not long ago all i ever got with a full signal in any urban area my calls either got constantly cut off or i had the engaged tone and could never make a call. It was awful. Also when speaking to people there was a horrible robotic sound. Rubbish network.
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Reviewed by Ronaldo on 12/11/2007
Vodafone is the best network. i mean for me personally i get 750 mins anytime any network, unlimited texts, vodafone family and passport all for £35, i even got the g600 for free when it first came out! the best coverage, the best plans, and the best customer service, its freeeeee and theyre so friendly!!! 10/10
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Reviewed by klkl on 11/11/2007
vodafone classy network. i go to a very good school and im the only one who can get network inside the building!! only problem is that vodafone is a bit pricy i mean 30p a minute. C mon it is a bit expensive but the network reception and friendly ness weighes it all up to be a 5 star network 4 me. Vodafone live is gd as well, u can get it anywhere. I was watchin wicked in the apollo victoria and liverpool were playin chelsea champions league semi final (the year Liverpool one it :)) about 10 of us where trtin to get the score only i could get it. Go on u reds and vodafone is goog. They need to lower there prices though!!
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Reviewed by alex pragnell on 10/11/2007
in my opinion vodafone are the best quality network around you cannot fault them they provide excellent coverage a wide choice of handsets customer services are extremely helpful and polite ,good value tariffs overall vodafone set the standards in the mobile market they are the pace setters i recomend vodafone to eveyone
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Reviewed by John on 08/11/2007
It charges £0.15P!!! FOR A TEXT!!!
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Reviewed by Jonathan on 06/11/2007
I love them. The most important thing to me in a mobile phone is coverage. 99.9% of the time it is perfect. I hate phoning people and getting cut off because their coverage is so much worse. In my flat it is the only network you can get a signal - ok Orange beside the window! - and you pay for the best. At the end of your contract if you say you're changing and refuse their 1st offer they'll call you back and ask what you want. I've been with them almost 9yrs. Tried BT Cellnet, before they changed their name to O2, and Orange. Orange's customer service was the best but like Rockin Ron I have always had problems resolved to my satisfaction. If you want the cheapest calls and texts go elsewhere but if you want a quality package then pay an extra couple of quid. With the extra features eg stop the clock, it might even be cheaper. I'll never leave.
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Reviewed by John on 05/11/2007
Signal is very good in most areas and customer service is excellent for most things. Problems: Very arrogant when there has been a problem that is their fault, e.g. have several times greatly overcharged me (on a £35 package I have been charged over £100 on more than one occassion) Very pricey. Mobile internet signal terrible. I work beside 2 others, all of us have mobile internet for laptops. I have Vodafone, they have 3 and T-Mobile. Mine is the most expensive and has a very poor performance compared to theirs.
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Reviewed by kyle on 04/11/2007
fantastic
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Reviewed by alberto on 30/10/2007
very nice
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Reviewed by danny20 on 29/10/2007
VOdafone are fabulous!! I use there vodafone family service for 5quid a month you get unlimited calls to 3 other members day and night as many calls as you like as I talk loads on the phonbe to mates and works out at such an incredible saving.also stop the clock is excellent too. i see that people montion the expensive calls and well the netowrk has to make money somewhere and you just have to compensate.customer service in most cases is great and I have had problems with them but that would be the case with ALL networks.my mate wants me to go on o2.uh no Im staying put with vodafone!! GREAT NETWORK!!
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Reviewed by xbabe82517 on 29/10/2007
My friend is with Vodafone, and I don't even need to be with them myself to know what an abysmal network they are! He gets 1200 cross-network minutes, 1000 texts...for £60 a month! I get 1250 cross-network minutes, 750 texts...for £30 a month! Plus, they refuse to match any other deals on the market - they do not even make any attempt to look at your tariff, nor do they seem to reward loyalty. And also, his phone is full of Vidafone cr*p - all the shortcut keys are assigned to what Vodafone want and cannot be changed, and with some of the latest Sony Ericsson handsets which are flash-theme enabled (the menu icons change to look really cool) this has been disabled in Vodafone handsets! And he's lumbered with their rubbish icons! It annoys me so much, if we're paying - and paying ridiculous prices too - then we should at least be able to do what we want with the phone! I'm with o2, and shall never ever be leaving them.
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Reviewed by michael on 29/10/2007
i honestly have no idea why you people are all saying vodafone are rubbish. when i need them they are willing to help me. they are a million times better than O2 ( C.S manager put phone down on me)
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Reviewed by Ron Jeremy on 26/10/2007
Been with vodafone for around 8 years, but they never seem to reward loyalty when upgrade. I am due to upgrade end of November, and spoke to customer 'services' last week as I thought I could upgrade now. I'd seen a tariff with O2(?) that was £20 a month 200 mins + 200 txts - when I asked if they could match that they simply refused. Said for 20£ a month they could offer 75 mins and no txts - what kind of comparison is that? At least make the effort to keep customers.
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Reviewed by Ben on 24/10/2007
Misinformed by customer services on their call plans, and even though they admitted it was their fault they refused to refund charges I'd run up as a result of their mistake. Then to top it off, whilst the dispute rumbles on they cut me off, and refuse to restore service until I pay the horrific bills that aren't my fault anyway. Have jumped ship to T-Mobile, with much better packages and data plans. I'll see Vodafone in court...
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Reviewed by Husni on 18/10/2007
very bad customer service, very rude people working in the call centers and in Voda shops. they dont get the latest mobiles and their deals sucks. i just changed the netwrok to a much better deal from Orange.
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Reviewed by Rupert Grint on 17/10/2007
vodafone is really good. i have had vodaphone for 3 years :) and you can get free text on weekends
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Reviewed by Rockin' Ron on 13/10/2007
I've often thought that the world would be a much simpler and more efficient place if we didn't all have so many choices nowadays. Have you ever tried ordering an ordinary cup of coffee lately? The same goes for mobile phone networks. It's bad enough having to decide between hundreds of different handsets without also having to choose which network to use. I've been with Vodafone since the mid 90's and can honestly say I've never had any problem which hasn't been resolved to my complete satisfaction and I'm at a complete loss to understand the comments of Sarah H and HR. It may be worth remembering that people can sometimes respond in a like manner to complaints from irritating customers! I use my phone abroad a lot and their Vodafone Passport is superb, as is their Vodafone Family package. In short, the best mobile phone network in the world by miles!
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Reviewed by 1701-g on 21/09/2007
average coverage as I couldn;t even get it in the center of Leeds and extremley high prices for calls! only good thing about this network is the free weekends which is something other networks should employ!
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Reviewed by seb on 20/09/2007
no coverage in my house :(and inferior payg deals compared to other networks
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Reviewed by Liam on 17/09/2007
Was with vodafone for 3 months had 2 change ¤40 credit. no comment with o2 3 years gr8 JOIN o2.
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Reviewed by Paul Scott on 13/09/2007
I have been with Vodafone for about 7years now and not once have I ever had an issue with network coverage, As I have my own distribution company I require to be in touch with my staff 24/7 and Vodafone are the only provider who can give me the service that I need, and the staff are very helpful and DO return calls and emails not that I have asked for much help because the service is so outstandingly good maybe some people just dont know how to communicate to customer service staff and thus get put to one side as they rightly should do and miss out on the great service Vodafone provide, as for me well done Vodafone.
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Reviewed by Sarah H on 13/09/2007
i've been with them for over 10 years and everything has been fine but as soon as anything goes wrong they don't want to know! well fine vodafone but the big brother mentality is not what customer service is about - and correct me if i'm wrong but you are a service industry.
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Reviewed by HR on 10/09/2007
Network coverage is adequate but as they have had numerous years to expand the network that's a no-brainer. Customer service is awful and I am a business customer who spends hundreds with them each month. Agreed tarrif reviews never transpire. Customer service representatives do not return calls or send emails as promised. Now that I am out of contract I have instructed my staff to look at alternative providers.
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Reviewed by Erick on 09/09/2007
Vodafone has the best coverage out of every network in the UK, slightly more pricey then the others but the service etc is without fault for me. Got a free N73 on upgrade when it first came out and I'm only paying 25/ month, so was a superb deal.
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Reviewed by lil-whitnerz on 06/09/2007
heyloo guyz. Erm Vodafone is a good network as yooh can get £5 top ups and erm if yooh spend £2.50 yooh get free weekend txts and if yooh spend another £2.50 by 7pm on Friday night yooh also get free weekend calls erm i think for thee first 3 mins of fone calls itz expensive but after that its really cheap
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Reviewed by Steve on 05/09/2007
I've been with Vodafone for about 7 years (previously with Cellnet/O2) and I've never had a single problem with them. On the rare occasions when I've needed to call customer support, they've been very efficient and easy to deal with. Reception is almost always excellent and travelling abroad (Europe & USA) couldn't be simpler. Excellent!
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