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Services > Mobile Phone Networks > Virgin Mobile
Virgin Mobile
Product Rating  
Now owned by NTL, Virgin Mobile is a virtual mobile network operator, using the T-Mobile network to supply its services. Virgin Mobile has won the "Best Customer Service Award" at the Mobile Choice Awards for six years' running. UK coverage is greater than 99% of the population.
Virgin Mobile Consumer Reviews
(417 reviews)
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Displaying reviews 401 - 417 of 417 (displayed in order of date):
Reviewed by Brian on 10/12/2007
The deal they offered me is good. 300 mins and 300 txts anytime any network for £25. But I find the signal quality hit and miss. Half the time I have missed calls even though my phone was on and had 2 or 3 bars of signal quality, yet it was showing "Emerg. calls only". Has anyone else had this problem with the SE K800 on Virgin? And one of the worst places is in my house, making the phone virtually unusable. I never used to have any such problems when I was with O2. Unless O2 improve their "virtual" network, wont be staying with them at the end of the contract.
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Reviewed by Glen on 06/12/2007
Good enough network. The only faults i would have with Virgin is on the odd occasion i can't seem to get a signal and the price they charge to phone other mobile networks.
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Reviewed by Bob Lawrence on 05/12/2007
I've recently switched to Virgin, after being with O2 and previously BT Cellnet, since mobiles were introduced. (obviously a bit long in the tooth!) So far I simply cannot fault Virgin, superb switchover, brilliant deal (SIM card), good reception and support staff second to none. I have just had to arrange to return an unsuitable phone and they could not be more helpful. If there were six star ratings, at the moment that's what I would give them!
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Reviewed by Stephen on 04/12/2007
cannot fault this network customer service is absolutely the best. I was in central europe and my phone had not picked up any signal whatsoever, so went on the virgin mobile web site and found a number to call. borrowed a phone and called it, got throught immediately and electronically was told to press 0 if I was already abroad. who else but virgin would think of that? my call was answered straight away by a very helpful person who solved the problem in about 10 seconds and said i should have a signal in less than an hour. well as you've guessed it was less than an hour. never going back to the so called service orange
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Reviewed by L on 04/12/2007
Virgin is rubbish - no signal ANYWHERE. I'd never go o virgin ever ever again.
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Reviewed by Alex on 28/11/2007
great signal pretty much everywhere even in the most obsucure places in the lakes it picks up signal
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Reviewed by Brodie on 25/11/2007
3p texts to other virgin customers! Amazing! (PAYG)
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Reviewed by Rosie on 25/11/2007
Brilliant network. Customer Advisors are terrific, in case you have a problem. Always have a signal. The bundles, are definetely worth the money. Fantastic network.
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Reviewed by donna mallom on 16/11/2007
i cant even get a signal in my garage how is it suppose to have a signal in places like wales, my vodaphone and 02 sim work perfect
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Reviewed by Sophie on 06/11/2007
I think virgin mobile is really rubbish go for a better network luv ya all especially you ryan
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Reviewed by andrew on 05/11/2007
The best network to be on in my eyes. THE BEST!!!
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Reviewed by chris hutton on 22/10/2007
BRILLIANT i have a great contract 300 texts and 300 miniutes for only £10 pound a month if u need a contract virgin is the one to be with.
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Reviewed by danielle on 04/10/2007
ive used o2, vodafone,orange and t mobile, and i can say that virgin is the best. it has better signal and gives great offers. i would definatly recommend virgin to anyone. the best tarrif in my eyes :D
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Reviewed by Richard Jones on 26/09/2007
Good signal, much better than Vodafone in rural mid Wales. Great customer service - really helful, friendly, knowledgeable staff when you ring them up. Excellent on-line account management facilities on the website. Great prices especially for the SIM only deals and the deals bundled with cable TV/broadband. Can't fault them really.
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Reviewed by emma on 16/09/2007
virgin are absolotly amazing ! they nether let you down! always had great signal everywere i will always stay on virgin love them to bits highly recomend them ORANGE SUCKS !! they used to take my credit and there is nosignal ! I LOVE VIRGIN
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Reviewed by Josh on 10/09/2007
Been on virgin mobile now for a couple of years, and couldnt say a bad word about them. Everything they do is excellent. Keep up the good work. Would recomend.
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Reviewed by Tom on 10/09/2007
The best network to be on in my eyes. THE BEST!!!
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