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O2

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O2 O2 is part of Telefónica S.A. and operates in the UK, Ireland, Germany, the Czech Republic and the Isle of Man. O2 was formed in 2001 following the demerger from British Telecom of its former mobile business, BT Wireless.

O2 Consumer Reviews (99 reviews)


Write a review of O2! Please share your experiences to help other people choose the product that's best for them. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising!
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Reviewed by zulu on 10/05/2008
i have had o2 for over 2 years and have never had a problem, find the rates good and bolt on's etc even better.
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Reviewed by Sa on 04/05/2008
I recomend 02 to anyone. It has good signal and their service is good but I couldn't have my handset straight away when I was in the store so that's why I rate 02 4 stars.
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Reviewed by Tony Blair on 30/04/2008
I have had 02 for 2 years, the reception is very bad in my office and okay at home. I bought it from carphonewarehouse and their customer service is really bad.its a shame i cant interact directly with o2 customer care.
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Reviewed by amy c on 28/04/2008
o2 is ok ive been with o2 for 2 year but the calls and texts is to much money i have to keep topping up every mouth i dont get much money from work and its mostly spent on topping up i thinking to change to vodaphone because its cheaper
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Reviewed by Jess on 24/04/2008
O2 have been brilliant, very helpful, and their O2 simplicity package is fantastic! It's a sim only contract, I pay £20 a month and get 1000 texts, 400 minutes and free calls to other 02 mobiles!
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Reviewed by zhao luo on 22/04/2008
i am with o2 i think this network better than orange because o2 got more offer than orange example unlimated call and text from o2 if you top up £15 or more but in orange you only got 600 text (i think). also the customer service is very good and helpful. in orange customer service they very rude and not helpful.
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Reviewed by N/A on 21/04/2008
I think o2 are outstanding,you get great signal,300 free texts if you top up £10 a month,also if you text reward yo 50202 you can get £3 every 3 months for free,i mean ishould know,i did it when i first got my o2 sim as before that i had a tesco sim which was a load of !*#!e.O2 ARE GREAT
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Reviewed by G on 21/04/2008
Although coverage is excellent in my area. I agree with Eds comment on 07/02/08 that customer service is not as great as it could be or should be. The range of contracts is impressive but the negotiations come upgrade time are not. For example, I was on Online 20 I think its called which included the following: 150 free cross network minutes anytime 300 free texts I went over my bill at least £10 every month but after 18 months I was told that "I don't use my phone enough" for o2 to grant me extra minutes and text messages. I was offered a take it or leave it £100 credit. The other option was an "upgrade" phone and the range of phones was awful. I could pick one of those phones up for pennies over the internet! That's my gripe anyway.
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Reviewed by Jade on 19/04/2008
I've heard that this network is very good. I would definatly go on this network the next time I buy a new phone.
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Reviewed by Tim on 18/04/2008
O2 has the best coverage, the best customer service, the best tariffs on contract and pay as you go. What more could you want? Also have the exclusive on the amazing i-phone! Just come from the O2 store in Trowbridge, Wiltshire, and the staff in there were extremely knowledgable and willing to do anything they could to help me.
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Reviewed by John on 17/04/2008
I have found o2 to be really good in the past, that was until recently .. I am on my third replacement phone from O2 after paying £25 excess on my insurance. The first phone they sent me was faulty and couldn't be fixed so was replaced, the second was faulty .. etc. This is a manufacturer problem so I am told. I went into my o2 store and they sent the phone off, they told me to call the customer service line to complain, they then told me to talk to the shop .. who said to call customer services .. who told me to call samsung. It is the lack of face-to-face customer service that annoys me, if I wanted to speak to a call center then I would call it! over £400 a year for this!
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Reviewed by Chris A on 10/04/2008
THIS MOBILE NETWORK IS POOR BECAUSE THEY SHOULD ALLOW PEOPLE BUY £5 TOP UP VOUCHERS AND NOT JUST £10 £15 ETC... O2 IS A GOOD NETWORK BECAUSE IT HAS GREAT BUNDLEZ AND BOLT ONS. I LIKE THE "BORROW A QUID" FEATURE. ITS A GREAT IDEA.
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Reviewed by JacquiB on 09/04/2008
Doesnt work well in my Edinburgh office! Outwith my thick walled Victorian office I have stuck it out for 8 years.
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Reviewed by keri from birmingham on 03/04/2008
i have always been with 02. its brilliant with its very good traffis and its little fun 02 treats. i dont think i will every change from 02 with there good signal which i hardly every lose and there pay as u go deals. also there new bluebook is really good and i like saving my contacts and messages in there. customer services are very nice and quite to get in contact with. best network i have every had.
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Reviewed by yane the cuban chica on 31/03/2008
Its good will not go to another network unless I start experiencing problems.
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Reviewed by Jess on 28/03/2008
i love o2 they have really good deals for pay as you go customers, i have never lost signal with o2, and find it easy to find out informaion, i love the fact that i can save my contats and messages with there bluebook it is the best network i have used (and trust me i have had alot)i wont be changing from o2 in the near future
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Reviewed by Brilliant on 27/03/2008
Been with o2 for years now, because they offer the best deals to returning customers. I currently pay a little over £20 each month and get around 900 minutes and 1000 messages. This is excluding any of the o2 treats I have also been offered - personally 25 extra messages wouldn't do that much difference! :) For this wonderful offer, I have since advised everyone I know to join o2, since they will no doubt be rewarded with similar treatment for their loyalty. Also, signal strength is amazing, and the network only went down for 30 minutes over New Year's morning, alike every phone system does. Customer service reps are polite, and take about 3 minutes to get in touch with. Well done o2.
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Reviewed by bruce on 22/03/2008
ive been on o2 for about 5 years and its the best and cheapest network ive been on you get loads of free stuff with o2 like txts and if u have been with o2 for a certain amount of time you start getting o2 treats which is a free gift every month for example free internet browsing time. i would like to finish by saying i recommend this network to every 1
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Reviewed by nigelR on 17/03/2008
Perhaps not the cheapest network, but you get what you pay for. Far better signal reception than the other networks I have been with. Very efficient customer service too.
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Reviewed by hannah on 16/03/2008
i have the lg shine i hate the phone but im so glad that its on o2 the net work is simpaly amasing!!
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Reviewed by Demi on 15/03/2008
O2 are an outstanding network. I currently own a Samsung G600 which i got on a 12 month contract with O2. Withing the first week my handset broke. No worries. I sent it back to O2 and I had a replacement posted in the same week. Along with great customer service O2 spoil their customers with offers, free texts, free weekend calls and O2 treats. O2 are a pleasure to be part of.
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Reviewed by paul on 13/03/2008
O2 are the best phone company ive ever been with so helpful 4 years now t mobile and vodafone dident care and were a waste of time phoning so well done O2 youve got me for another year...
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Reviewed by David O'Shea (tech@avmuk.co.uk) on 12/03/2008
O2 are the best I want to be back on O2 as I'm currently on Tesco Mobile and the charges are soo expensive even tho it used O2's satalites
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Reviewed by Katie on 08/03/2008
o2 is great,i've been on alot of the other uk networks and have liked o2 the best. Great value for money!!
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Reviewed by Kim on 05/03/2008
o2 is the best!!!
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Reviewed by Courtney on 02/03/2008
o2 Is an excellent network. The tarrifs are cheap, the network is good. So all round it is brilliant! The genie cards are a really good deal. £10 a month for 300 free texts!
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Reviewed by luqmaan on 20/02/2008
o2 is the best in the world
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Reviewed by LordTakyon on 16/02/2008
I have used all of the networks in the UK and O2 are easily the best. Orange told me coverage in my area was excellent, not really it was non-existent but they refused to let me out of the contract until I took it the legal route. Vodafone have non-existent customer support. O2 have always been prompt and friendly, you just need to be firm but fair with them. Network coverage is great, although the 3G side of it is not so good in my area, but GSM is fine. They are also quite open to negotiations regarding contract tariffs, I have been a customer a few years and get a great deal, none of the other networks could match it.
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Reviewed by DM on 15/02/2008
Two main problems with O2, over the whole of the UK there are many areas where the signal is non existent (compared to Orange), and they need constant pressure to change tariff to a competetive package. If I do not prompt them they never offer an upgrade handset unlike other networks I have used.
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Reviewed by will on 14/02/2008
Honestly perfect Great network great signal and customer satisfaction!
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Reviewed by Sophie on 07/02/2008
Best One ! Good Tarrifs Brilliant Choice Of Phones && They Dont Send Rubbish Junk Texts ! 02 THE BEST !
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Reviewed by edd on 07/02/2008
The customer service is disguting they dont help you at all, the phones may be cheap but what they lack is a heart for the consumer
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Reviewed by lewis on 03/02/2008
02 are abouslety rubbish all they gave me was bother i was with them 3 years ago
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Reviewed by Lindz on 01/02/2008
O2 is easily the best value for money. Other networks tried to compete when I bought my new phone but they were nowhere close. With things like treats, rewards and bolt-ons you can get so much free!! Plus I have my top 10 numbers and genie sim - 1000 minutes or texts to my chosen 10 O2 numbers for £5 and 500 texts on top of that if i top up £15 a month! I don't know much about contracts but on pay-as-you-go, there is no doubt O2 are the best!
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Reviewed by lizzy on 01/02/2008
i luv o2!
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Reviewed by luqmaan on 30/01/2008
it is a brallnt moble phoes and better in the world and that phone
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Reviewed by Kate on 29/01/2008
signal fine, customer service non existant! 10 years for nothing
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Reviewed by Scott on 28/01/2008
Moved to O2 nearly a year ago from vodafone and i love my PAYG priceplan, top-up £15 and i get 500 free UK texts, GREAT! when i have had a problem, customer service is fantastic and problem was sorted straight away, best network i've been with and will be sticking with them
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Reviewed by Grant on 28/01/2008
Not a bad network.. I get great signal when Im out and about, but in my house I dont! need to stand over at the window lol Also I get 300 free txts when I top up with a £10 each month, that keeps me going!
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Reviewed by Graham Smith on 28/01/2008
I'm an O2 user, having used other networks O2 beat them hands down. Great coverage and good tariffs. Some reviews on this site seem to slate O2, however I would question peoples knowledge of the service. One person quotes "I am on O2 600... costs £35 a month, and also cashback... which is good... but look at orange with 500 mins and unlimited texts for £30 a month... " O2 do offer unlimited texts and O2-O2 mins, but only if you go directly through O2. If you have a cashback deal, you have not gone through O2 as they dont offer them! 5 out 5 for O2, 1 out of 5 for some of the users on here not knowing their stuff!!!
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Reviewed by David on 27/01/2008
I hsve been with o2 for 3 years and they got great offers at the moment!
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Reviewed by Francis on 17/01/2008
Superb customer service, just taken a second 18 month deal, was given a brilliant upgrade to a Nokia N82 (free) and a great tariff. Was with Vodafone and Orange previously, not a patch on O2
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Reviewed by Bryan on 14/01/2008
Been with O2 for over a year now, when I switched from Orange. O2 is brilliant, they have fantastic Customer Services and their network is reliable.
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Reviewed by Loretta on 11/01/2008
I am fed up with O2. My messages to China have never been received not a single one! Yet they charged them on my bill. When I asked other friends with other network whether they could successfully send any messages, they all said fine, their messages were received! I called O2 customer service to enquire about this, they told me that the network in China might not be accepting it. This is rubbish because they accepts messages coming from other providers in the UK (and I have personally investigated this with other friends!). Second reason she gave me is that my international roaming has been barred - this is rubbish because before I rang the customer service, I just called my mum who is in Malaysia! The customer service lady not only did not bother to investigate, but told me with her voice raised when I tried to explain to her! So poor customer service!
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Reviewed by Will on 06/01/2008
I love Vodafone, and T-mobile are a great network but ultimatly i think that O2 is the best of them all. I'm currently on PAYG, just come from Vodafone PAYT and T-Mobile PAYG before that. They are fantastic because i get great reception!, I get at least 300 free texts a month with a maximum of 3000( but i would never use that many! lol), great internet, and they have always been happy to sort out my problems. It's the free texts and browsing that have done it for me. :D
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Reviewed by Jenny on 01/01/2008
Tried to cancel my contract today as I am near the end - spoke to a lovely guy who was very helpful. Have always had my problems sorted, however my bills are very costly each month and I find myself paying an extra £50-60 per month to support my phone useage, when my monthly cost should be £19. Switching to t-mobile, I hope the coverage is better than other people have found it to be..
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Reviewed by Cath on 31/12/2007
I have only ever been with O2, on a pay-as-you go contract, so I have nothing to compare it with. However, I have never had any problems with them, and I have a 'genie' simcard which gives me totally free texts all the time! I think perhaps this makes phonecalls dearer, but I'm more of a texter anyway!
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Reviewed by james on 31/12/2007
i give them 5 not for there charges Whic are very high , but the amount of free text message and calls they give you for topping up. really its like top up ten quid and have 30 quid free
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Reviewed by Jon on 30/12/2007
Been with o2 for five years - no problems whatsoever. ...Fantastic Customer Service (UK Call Centres) ...Brilliant offers (and discount's if you ever want to upgrade your phone - including Pay&go). ...Great Coverage.
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Reviewed by billy h on 27/12/2007
was with 02 for 5 plus years for business and private phones were fairly good at first then i fell foul of an 02 agent selling me an upgrade under the guise of 02 this led to over 18 month of hassle trying to get the deal cancelled didnt want the phones but the agent didnt quite understand after hours on phone to 02 getting pulled from pillar to post telling several staff the full tale every time i got nowhere sent several letters( yes letters ) as email was waste of time still waiting no response whatsoever eventually stopped direct debit funnily enough i got a call when they werent getting paid !!!! what a shambles now with three worlds apart on contract,service even with the call centre in india get things done quicker an even the signal which is often called poor by other providers is way better than everything else ive been on do yourself a favour give them a bash but dont go to o-poo
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Reviewed by jordan on 21/12/2007
we have renamed this company o poo due to there lack of any form of after'sales sevice would not touch them with a barge pole
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Reviewed by Ryan.w on 19/12/2007
Fantastic. You Get Free Cedit When You Evrey Mounth When You Put On Credit. I Would Change All My Phones To O2 Because Its Very Good
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Reviewed by sian kerrison on 19/12/2007
best network ever!!
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Reviewed by Josh on 18/12/2007
been with o2 2 year now, im on pay-as-you-go (talkalotmore) with 500 text each month for £12, i thin o2 is the best mobile phone provider you could get, iv tried them all, orange,vodaphone,t-mobile ect., 100/100
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Reviewed by Shiv4life on 17/12/2007
I have started on O2 and been on it for 5 months now. I have mixed reviews on this network... they seem to offer great free phones on contract and some very good upgrades as well... But what i dont seem to get is why many people are drooling over the promotional offers such as O2 treats/free texts and free mins that they give... other networks seem to offer way better free things... its nothing to be proud of really. Also... the pay plans. I am on O2 600... costs £35 a month, and also cashback... which is good... but look at orange with 500 mins and unlimited texts for £30 a month... or vodafone with stop the clock. The O2 data charges are unbearable as well. Who came up with £3 per MB. That is highly expensive and means you have to watch your browsing... or you end up with a nasty bill... other networks offer better data plans. Lastly... the coverage, though bearable, is quite bad compare to other networks. Yes O2 have their strenghts, but frankly i am dissapointed.
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Reviewed by Tonibel on 16/12/2007
Have had a phone with O2 right back to the early Cellnet days, and since they split with BT the service and support have been getting better and better. Rarely do I need to call them but when I do, I have always spoken to a smart and intelligent operator who knows their stuff. I travel all over the country and the only network problems seem to be in Norfolk, which proves they have a sense of humour. Looking at all the other comments and my experiences with Orange, I would hate to move!
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Reviewed by TR3VPOTS on 16/12/2007
Excellent deals every year more so after the first years contract ended and a never ending amount of freebies every 3 months (Free Treats), Im paying £12-15 a month for 400 texts and 200 mins/month anynetwork anytime calls plus all the other freebies thrown in, i was firstly with orange years ago- my verdict: RUBBISH network and expensive stupid menus added to phones, then vodafone which was better than any other at the time but i find there so expensive so thats a no go nowand a bit bored of the red vodafone icons(notice how theyve stopped advertising on telly now???-probably made enough money to not care about its customers maybe?? not sure. I'd recommend o2 to anyone although one problem i have had is not been able to view my bills online and also cant get anywhere with WAP settings on my Nokia N91 but i cant complain other than that as they are very helpful and spend time in shop to assist you.BARGAIN !!!
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Reviewed by rob on 13/12/2007
wait until you damage your phone and try to claim for new. not a chance not helpfull rubish
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Reviewed by Alex - UK on 10/12/2007
Good coverage but compliacated to get through to the right person when phoning them up, although when you do get to the right person they are helpful and know what to do. I have been on 02 contract now for 2 years and have no problems.
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Reviewed by Arty on 07/12/2007
Have been with O2 for 3 years now, just got a new contract with them for another year. 99% of the time if you have a question and phone them up you get a very friendly person on the other side of the phone who knows what to do or who could find out what should be done the only annoying thing is the amount of sh!ty options they have just for the iPhone when you call them! p.s. didn't had any problems with network coverage either.
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Reviewed by retr0b0y on 06/12/2007
cant comment too much as i never have had any problems in 10 years superb in every way
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Reviewed by Gazza on 02/12/2007
Hi, been with O2 now for over 3 years, no problems and plenty of perks ( free minutes or txts every 3 months etc ), just upgraded to a new phone LG Viewty, to get the phone for free on a 12 month contract you have to pay £40 a month but told them of a better deat by dialaphone and they beat it, only have to pay £30 a month for 600 mins /1000 txts GREAT. Also both kids are on O2 and they say it is great too, the wife has gone on to 3 on a 18month contract which she now regrets, she says the price is great for what she gets £20 month for 400 mins/600txts but the service is terrible and when contract ends she will be going back to O2, so all I can say is O2 is the best TRY IT
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Reviewed by LizzyBeth on 01/12/2007
I am on my first o2 phone and abosolutly love the free texts and other offers. O2 have never sent me a pointless text.
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Reviewed by not tellin you on 01/12/2007
good on contract must buy!!
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Reviewed by Ben on 27/11/2007
The absolute 'dogs'. Been on it forever, so is most of my family. All love it and take full advantage of the free texts each month. Best signal pretty much anywhere.
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Reviewed by ms hazel wykes on 26/11/2007
Definately the best mobile phone network so go for it everyone,good quality,good reception,good tariffs on pay as you go and pay monthly,good customer service,cheapest call rates,has online pay and go tariff which lets you have 300 free texts every month,if you top up by £10.You also get 02 treats when you've been with the network six months and you get bonus top ups every 3 months.Its the best network,I recommend 02,its far and away better than any other network i've ever tried.Also the service you get in the 02 shops is first class,the staff are very polite and helpful,so if you're thinking of buying a phone for the first time,or want to change your network,I say,go for 02.
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Reviewed by kathryn on 23/11/2007
amazing!!
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Reviewed by perfectionist on 23/11/2007
The first phone i ever got, was on o2. And i have to say, i have never been disappointed. o2 dont necessarily provide a strong reception , but they do have the cheapest of tariffs out there. So if anyone is wanting a good combination of quality and cost effective-ness, go for o2. They have some very great pay as you go and pay monthly deals on their website. About the customer service, i agree with colin. i take my hat off to o2 for that. To jimmys comment "I use the Online Pay and Go Tariff, this gives you 300 free texts per month for £10 top up. I add on a 'bolt on' for £7.99 per month (taken from the £10 call time credit)which gives me 50 any network/time minutes. Plus you also get 1Mb of free data per month. In addition they also give you 10% of your top ups back every 3 months and o2 treats. To get all this you only have to meet the criteria of topping up by at least £10 per month. You can't beat that deal on any contract!" You dont have to pay 7.99 every month anymore, o2 are doing 1000 free texts now just for a fiver every month. The great thing about this bolt on is, it has nothing to do with any of your other add ons. So if you have opted in for free weekend or o2 to o2 calls, you would still get your 1000 texts for a fiver (which is taken off from your credit) and the free o2-o2 calls just for topping up every month. Does it get any better? I dont think so.
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Reviewed by Chris on 22/11/2007
O2 are the best network. They give you loads of free texts for nothing, plus 10% back on all your top ups, meaning you earn £1 for every tenner you put in your phone, great tarrifs, just fantastic. Always got a signal.
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Reviewed by ** on 22/11/2007
hi, i have been on lots of diffent network such as vodaphone, virgin, t-mobile, orange...yet o2 is the best one. they are allways basically throughing money at you for you phone, giving you loads of free calls and text for either nothing or a small amount per month. the best thing about o2 is that you can actually get signal on it. other networks wernt so good especially orange. so over all i think this is the network to be on . well done o2 :)
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Reviewed by Colin on 21/11/2007
How can people moan about o2? Never had a moments bother with them, always there on the phone if you need help. Ask about any problem they will spend the time to sort it. And how many companies write to you saying they think the contract you are on is the wrong one and you should go on a cheaper one?? Oh, and broadband at £7.50 a month if you are an o2 monthly customer!!! Not bad at all.
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Reviewed by Fred on 20/11/2007
Just good network, good prices
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Reviewed by Sean Burns on 19/11/2007
Been with O2 for 6 months. Fantastic. Signal is great everywhere. On pre pay i get for 10 quid top up 500 mins from my postcode free treats every month 10 percent back of top ups every 3 months free internet browsing every month. Call quality is crisp and i never have dropped calls or connection problems. Customer service is great with no waiting on hold.
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Reviewed by Elle on 19/11/2007
I hate this network it just isn't good for example they dont repair your phone for free if you ACIDENTIALLY (does that word mean anything to them) I hjust hate them i really do whatever you do dont join with them!!!
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Reviewed by NOT TELLING on 18/11/2007
02 ROCKS!! it's so good! they give the best deals and you can almost always get reception! <3 O2! X
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Reviewed by Jimmy on 17/11/2007
I use the Online Pay and Go Tariff, this gives you 300 free texts per month for £10 top up. I add on a 'bolt on' for £7.99 per month (taken from the £10 call time credit)which gives me 50 any network/time minutes. Plus you also get 1Mb of free data per month. In addition they also give you 10% of your top ups back every 3 months and o2 treats. To get all this you only have to meet the criteria of topping up by at least £10 per month. You can't beat that deal on any contract!.Have always found signal strength to be good and they handled my number porting efficiently.
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Reviewed by Elvis2000 on 09/11/2007
I've been with O2 in the Midlands for about five years now and it suits me perfectly. Took out a 12 month online contract which costs £20/month and I get 500 texts and 300 any network off peak minutes (7pm til 7am weekdays and ALL weekend) each month. I also currently get 20 anytime/network minutes a month using O2 treats. Available phones as upgrades are only average though. (currently using a Nokia 6300, which is faultless, however) This contract is superb value, and is loads better than the current £20/month ones that stretch over 18months/2years. I've had no problems at all, messages send on time, calls work as they should and the online billing is faultless. Network signal is, in my opinion, pretty much the same whoever you choose. It simply depends on where you need the signal. ALL networks have signal 'shadows' and dead zones, my girlfriend simply couldn't use O2 at her old job, had to get an Orange PAYG phone for work! While I can stay on this 'old' contract, I'm not going anywhere. Just off to go and watch hundreds of people that have waited for hours to pay £270 and £35/month for a phone that's got no 3G, poor battery life, average camera and does everything most 80quid phones do, but much slower. BUT JUST LOOK AT THE TOUCHSCREEN THOUGH, IT'S AWESOME. It's a novelty for HOURS
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Reviewed by Neville Hesketh on 08/11/2007
Signal strength in south west Wales area exceedingly poor (Tenby/haverford west/llawhaden) Other networks all had good reception. I was embarrased to have to borrow other peoples phones to make calls.
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Reviewed by Laura on 07/11/2007
LOVE o2!!! They always have great deals and are always there to help!! o2, o2, o2, o2!!!! o2 ARE THE BEST!!!
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Reviewed by Becca on 01/11/2007
I was with Vodafone for a while and kept persuading myself that they were great until I eventually switched to o2 and now I would never go back to any other network as o2 are just superb, helpful, polite and do some fantastic deals! Thanks o2 =D x
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Reviewed by xbabe82517 on 29/10/2007
Love o2! Would never go with anyone else. The online tariffs simply cannot be beaten, with the option to have either loads of minutes, loads of texts, and...a combination of both, which tends to be quite rare! I get 1500 anytime cross-network minutes, 750 texts and 1mb free downloads all for £30 a month. Plus, you can view your bill online and to see how much free allowance you have left - it is usually about a day behind, but I can easily average a guess at how much I've used in the past day anyway. Another thing - very important to me - is that they don't fill their phone full of their own rubbish, slap their logo all over it and restrict certain features. I detest it when a network decides what you should have on the phone and what functions you need - what right do they have to do that?! Take note, evil putrid Vodafone! I'm a huge o2 fan, we've had our problems in the past but they've only ever been minor and have been resolved. I'll never, ever change from o2.
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Reviewed by mossy on 29/10/2007
I've been with them all, vodafone, orange, t-mobile, but o2 win hands down. a couple of months ago they called me 9 months into my 12 month contract and offered me an upgrade. Gave me 100 extra texts per month, the SE 810i I wanted, and reduced my tarif to £20 per month which worked out cheaper than all the online cash back deals, faultless. Oh, and the phones aren't locked and menus messed about with like some I could mention (Orange!!)
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Reviewed by simon on 24/10/2007
I LOVE O2 I GET 300 TEXTS A MONTH & £10 CALLING CREDIT AND ALL I HAVE TO DO IS TOP UP £10 A MONTH !!!!! GREAT RECEPTION OFFER LEND A QUID - ( o2 loan you £1 for whatever you want wether it be textin calling ) THEN YOU TOP UP WITHIN 5 DAYS AND THEY TAKE IT BACK!!! AND THEY GIVE THEIR CUSTOMERS 10% OF THEIR TOPPING UP CREDIT BACK!
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Reviewed by Rachelle on 20/10/2007
We *Heart* O2 =] x
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Reviewed by nicola on 14/10/2007
I've been with O2 for about three years and they were great when I first signed up - then 12months later they gave me a fantastic deal and a great upgrade!! but this year I haven't been able to 'view my bill' online for about 5months, despite contacting several times, they offered me no discounts for being with them for so long only what was on thier website - so I woudn't look forward to thier loyalty features, it's as if they used to be customer driven now they just want your money..
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Reviewed by Will on 11/10/2007
O2 is probably the best network ive ever used. I tp up £10 every month and then they give me £2.50 extra after i have and either 300 texts! or 50 minutes! AWESOME! :] the bad bit is the pop up message after a call or text saying the amount of credit :] Grwat reseption too!
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Reviewed by Roger on 09/10/2007
Never had a problem, great reception in most areas been with them for years when they were at first called BT Cellnet. Cant fault them, Good phone deals very good customer service, free voicemail, great.
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Reviewed by Aga on 07/10/2007
Have been with o2 nearly 3 years. 750 min for £35/month, when bought online, friendly coustumer hepl. Best thing is that the Voicemail is free everywhere else 12-20p per minute.
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Reviewed by Fantastic signal strength on 07/10/2007
I recently had to go into hospital to have my appendix out. While I was in there, I was the only patient who was able to get their phone to work. I had [signal] 5 bars on my phone, another patient had 2 bars on his (Vodafone), and a third had no signal at all (Orange). I can walk round my local supermarket with a perfect connection while other customers can't get a signal. I have tried all the major networks - Orange, T-Mobile, Vodafone, and O2 in my time, and have discovered that O2 is the best for costs, signal, and service. I have had to phone O2 customer service twice, once for advice on MMS, and once for settings on my D900i, and each time my call has been answered within 3 rings, by an ENGLISH call centre. I can honestly say that O2 are the best provider presently available ( NO, I DON'T work for them ! ).
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Reviewed by Anthony on 07/10/2007
Best network foe coverage and value.
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Reviewed by n/a on 07/10/2007
good network
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Reviewed by Luke on 06/10/2007
FANTASTIC network!!!!!! Am gettin my 4th fone wiv em(also my 4th sony ericsson) and wudnt think of changin network. The signal is top notch and the offers are great such as 300 txts for £10 on pay n go as well as a tenner cred. GR8 NETWORK
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Reviewed by Ben on 25/09/2007
I've been with O2 for years. And, I can't see any reason why I'd want to change. Top network.
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Reviewed by andrewt on 18/09/2007
great !!!!
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Reviewed by Liam on 17/09/2007
Been with o2 3 years now was with vodafone for 3 months before wen i got a phone but it cost ¤40 credit!!!!!!!!hate vodafone luv o2. JOIN 02.
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Reviewed by Shelley on 16/09/2007
I've mixed views with O2. Fantastic deal they're doing me at the mo, £20 a month for 500 anytime/any network minutes, 500 texts and download allowance. Bargain, I know. BUT, I have the worst signal from my house, its usually on one bar, 2 if I'm lucky! Anywhere else, the signals pretty good. Trouble is I work from home so I've never got a signal!!!! They swapped my sim for a 3g, said I'd get a better signal, but no. I don't. Can't say they're not helpful, and they are great value, just got my gripes about signal strength.
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Reviewed by Cosi on 14/09/2007
Fantastic customer care, any faulty phones exchanged with no quibbles. been with O2 for 15 years and no complaints. They don't lock their phones to their network like others do. Excellent service +++++
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Reviewed by karel on 13/09/2007
been with them for about 6 years now & i've never had anything to complain about! payasyougo - nothing beats their online package:) top up with £10 & get 500 free messages per month. perfect.
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Reviewed by Skye(not really) on 06/09/2007
WoW!!! The reception is BRILLIANT!!!!! i love this service much better than orange or vodafone! xx
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