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Services > Mobile Broadband Suppliers > Vodafone Broadband
Vodafone Broadband
Product Rating  
Vodafone Broadband provides mobile broadband internet for your PC or laptop using a USB modem or USB modem stick.
Features of Vodafone Broadband include:
- Download speeds up to 3.6 Mbps (USB Modem) or 7.2 Mbps (USB Modem Stick)
- Prices from £15 per month
- Available in over 100 countries
- Compatible with Windows XP, Windows Vista, Apple OS X Panther 10.3.9 or higher
Vodafone Broadband Consumer Reviews
(300 reviews)
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Displaying reviews 201 - 300 of 300 (displayed in order of date):
Reviewed by nicky lock on 07/04/2009
i hate it,its soooooo slow,and to think i payed alot of money for
this and still pay for it monthly!!! it disconnects when it wants
and keep telling me to kepp refreshing the poxy page. ill be ditching
it and NEVER EVER using VODAFONE AGAIN
Rating:
Reviewed by Theo on 07/04/2009
In my opinion, vodafone has the worst customer service, very patronising,
uninformed, even staff who lies. Should you have a problem with
your service, you're in for a deep swim. For the last 12 days they
claim that there is a problem with the mast(network) in the area,
almost central london, and as a consequence I cannot use my USB
broadband internet. I have spent serveral hours on the phone with
them, and all they can say is that "they're aware of the situation,
and will keep me updated as to when the issue is going to be fixed".
No dates, not times, no nothing. I had requested to cancel this
contract, but they're treatning to hold me liable for cancellation
charges. They claim that only after 28 days of no service, I'll
be able to terminate the contract earlier. Can someone reading this
provide some information regardng this "28 days no service" or this
is just another lie? I dont seem to find this anywhere in the terms
and condiditions. This seem grosly unfair, and totaly onesided.
Is anyone out there experiencing the same issues? I'll never go
to vodafone again. Major dissapointment and frustration.
Rating:
Reviewed by Theo on 07/04/2009
In my opinion, vodafone has the worst customer service, very patronising, uninformed, even staff who lies. Should you have a problem with your service, you're in for a deep swim. For the last 12 days they claim that there is a problem with the mast(network) in the area, almost central london, and as a consequence I cannot use my USB broadband internet. I have spent serveral hours on the phone with them, and all they can say is that "they're aware of the situation, and will keep me updated as to when the issue is going to be fixed". No dates, not times, no nothing. I had requested to cancel this contract, but they're treatning to hold me liable for cancellation charges. They claim that only after 28 days of no service, I'll be able to terminate the contract earlier. Can someone reading this provide some information regardng this "28 days no service" or this is just another lie? I dont seem to find this anywhere in the terms and condiditions. This seem grosly unfair, and totaly onesided. Is anyone out there experiencing the same issues? I'll never go to vodafone again. Major dissapointment and frustration. 7 April 2009. STAY AWAY FROM THIS PEOPLE.
Rating:
Reviewed by Paul on 04/04/2009
I signed up 6 months ago for a 12 month contract. Initially there
were no problems but since Jan 09 it has become very unreliable.
Repeatedly I am unable send e-mails with atttachments. Recently,
I have been unable to send e-mails at all. When I phone the support
desk they know of he issue but say it is under investigation. The
pprobelm appears without notice and goes without notice (the e-mails
appear in my Sent Box). As a small business user the service is
unusable. To Vodafone's credit, they readily agreed to my request
to terminate the contract.
Rating:
Reviewed by Alison Graham on 03/04/2009
Fantastic! & much better than T-Mobile's PAYG! I have Vodafone's
PAYG & the Signal Strength anything from 3 bars to 5 (most times
4 on average) & connects on the 3G+ just about all the time. So
impressed I have ceased the landline. OK so I don't use my internet
for watching films et all & if I did it would be expensive, but
for what I want, which is to have a bit surf, get my e-mails it's
fine!
Rating:
Reviewed by Angry Al on 02/04/2009
For the first 6 weeks this thing was like a ferrari, regularly giving
3-4mbps speeds. Since Christmas however it has slowed by increments
to the point where it can take 2-3 minutes to load a page. Last
night I couldn't get speedtest to register more than 24kbps! When
I switch to using my N95 8Gb as a modem over bluetooth in frustration
it's much, much faster, despite both being vodafone, used within
seconds of each other while sat in a hotel room. VERY shonky software
and dubious hardware (should it get that hot?). I'm going to ditch
the dongle and use my old N95-1 as a modem with the BB sim
Rating:
Reviewed by Stuart Rowland on 30/03/2009
I've been using Vodafones "broadband" for over a month now, I wish
I hadn't bothered! Its quite possibly slower than the slowest dial
up I've ever had. Simple downloads from itunes for example can take
up to 2 hours or more! The page tick over ranges from 30 seconds
to a few minutes, not to mention the amount of times it "loses the
connection". To be perfectly honest I wish I hadnt bothered with
it! I will be trying to get out of the contract and would not recommend
this to anyone!
Rating:
Reviewed by ColinM on 25/03/2009
Give you an example of how bad vodafone are. Go on to there forum.
It is littered with similar complaints. they have known about it
for months but do nothing about it. yet if you complain they simply
delete your post and then suspend you from posting. thats the extent
of their customer service....complete waste of time..they are a
joke. Would never recommend to anyone. things should be zero stars
Rating:
Reviewed by kirsty on 25/03/2009
absolute rubbish. have had this for two months, worked ok for the
first month and now i cant go on many major websites,even have trouble
loading up my emails. i have tried it on my laptop and main computer
and is rubbish on both. have just had to send it back for repair
as the push button is broken so does not close properly and does
not lock open. would def warn people off this, this is my only means
of going online at home, am having to come to my mums to check my
emails, not what i would expect. am going to see if i can get out
of my contract and just sign up for normal broadband.
Rating:
Reviewed by sean on 24/03/2009
what a waste of money,slow and expensive avoid this thing like the
plague im stuck with mine for another 18 months
Rating:
Reviewed by michelle on 19/03/2009
Iy use to be good but lately my internet keeps cutting out and i
have to keep connecting its got soooooooooooooooooooooooo rubbish
Rating:
Reviewed by GG on 18/03/2009
I bought the PAYG vodafone dongle and have found it reasonably useful,
although definately not a replacement for broadband. Speeds vary
wildy within even a limited location (10 or 15 miles). I would not
reccomend the monthly contract unless you are absolutely sure you
get good coverage. As a means of checking emails, limited browsing,
on the move the PAYG dongle is o.k but I would not expect too much
from it.
Rating:
Reviewed by jj on 18/03/2009
its kinda good i suppose
Rating:
Reviewed by Ted on 18/03/2009
The service is utter garbage. Dog-slow, 7.2 Mb no way, I'd be amazed
if it's 1Mb.
Rating:
Reviewed by Jamstar on 16/03/2009
Im coming to the end of my 12 months and i will not be continuing
with my contract. Up nutill the star of this new year it was fine
and I was very pleased with it and recomended it to several friends,
but since the start of 09 it is getting dead slow and ahve to try
several times to find google. How good is it when I cant even log
on to their own web site to check my bill. I've been with Vodafone
for near on 10 years and have 3 phones and broadband, I will not
be reviewing any of my contracts. You call them these days and can
be on hold from 20mins - over an hour. Customer services must be
where they are loosing the 500 jobs.
Rating:
Reviewed by howie on 14/03/2009
I got the contract at a very good price,£7.50 per month for the
full contract. The speeds it works at seem to be very slow, mybe
its were i live! if this is the fastest then i dont hold a lot of
hope for the rest.
Rating:
Reviewed by Brandon on 13/03/2009
The vodafone network is completely and utterly hopeless. The signals
bad if your not standing on top of your roof holding a laptop to
the sky. Judging by the other hundreds of other reviews telling
everyone that vodafone is bull im going with the crowd and with
the people that actually thought it was good? then shame on you.
Alright so no signal and bad money. DONT GET IT. save yourself.
The people who wrote Outstanding are vodafone bought people of psycopathics.
Rating:
Reviewed by george on 11/03/2009
well it seemed to work in the shop but over the last few days travelling
I have experienced very slow speeds hardly registering on a speed
tester. Several different areas in the UK, normally showing an OK
or very good 3G+ signal. By the way PC World advertise a bundled
deal with a laptop and 200 free sms per month. Vodafone say there
is no such thing as free sms on a monthly contract. My dongle is
PAYG, if i had taken out a contract i would be most displeased
Rating:
Reviewed by Carol on 09/03/2009
I am very disappointed with this Vodafone service. Having just spent
a lot of money on a lap top for the first time and signing up to
an 18 month contract with Vodafone, I hardly get more than one hour
per month surfing and the signal constantly cuts out even though
the mobile phone signal seems ok. It's useless ! Might as well throw
the whole lot on the rubbish tip now !!! The only plus is that the
Vodafone staff sound friendly. This is a ZERO star rating.
Rating:
Reviewed by Andy on 06/03/2009
Worst mistake ever - paid for a business account but hasn't worked
at all since last Christmas. Customer support was always polite
but appalling - I must have phoned 20 times and was sent around
and around various tech people with no success at all. Finally pleaded
for them to let me leave my contract as it was complete con. After
a series of phone calls and emails (made on my home broadband!)
they agreed to let me leave. Don't sign up unless you test it before
hand - take your laptop in and test run it for an hour or so!
Rating:
Reviewed by Brandon on 27/02/2009
These people have no idea what they are doing. Their internet doesn't even work most of the time! DON'T BE FOOLED AND BUY THIS RUBBISH because you well definitely be ripped off. This is quite sad to hear but i should have guessed that vodafone is a rip.
Rating:
Reviewed by cornisle on 24/02/2009
It's ok where I live as I live on top of a hill in an urban area.
Yet, it still just stops working completly at times and sssssllllooowwwssss
down to unworkable speeds. It never runs at the widely advertised
speeds. In fact, it is distinctly average.
Rating:
Reviewed by Helen on 13/02/2009
Its rubbish!!! and very bad customer service
Rating:
Reviewed by paul browne on 05/02/2009
Rubbish. My partner won't let me have broadband so I'm stuck with
this. If your a heavy internet user you'll get through the 3gb in
no time. If you like online video you'll find yourself limited to
maybe a few minutes a day. 1 hr of BBC's iplayer will use up over
a fifth of your montly allowance. The upload speeds are dreadful
so online gaming, a previous hobby of mine, is an absolute no-no.
At peak times you can't even get online. If your simply interested
in checking your emails it's fine but as an alternative to broadband
it sucks.
Rating:
Reviewed by Kathryn on 03/02/2009
I have the retractable USB K3760 and have found it excellent, event
when the signal is poor it works well. It is great not having a
lid to keep worrying about where you have left it. I have used it
for downloading and browsing and found it very smooth. Using the
mobile connect icon on the desktop you can check your usage and
bill with ease. The SMS icon is also great for sending texts. All
in all a great choice for mobile broadband........was using 02 which
was rubbish.
Rating:
Reviewed by ANOUSKA MILLARD on 03/02/2009
IM WARNING YOU NOW DO NOT BUY A VODAFONE DONGLE THESE ARE SLOOOOOOOOOOOOOOOW
. . DOWNLOADING ON MOBILE IS QUICKER. AFTER BEING PASSED ROUND 9
DIFFERENT PEOLPE WHEN RINGING CUSTOMER SERVICES THEY ALL TOLD ME
DIFFERENT TALES NO1 KNEW WHAT THEY WERE GOING ON ABOUT. ALL I CAN
SAY IS STAY WELL CLEAR 3G NETWORK IS CRAP . . YOU GET 14 DAYS TO
RETURN IF YOUR NOT HAPPY UPTO NOW IVE SPENT 8 ON THE PHONE TO THEM
AND STILL HAVNT GOT MY CONTRACT CANCELLED
Rating:
Reviewed by PaulE on 02/02/2009
Horrendous quality of service and disgusting attitude towards customers.
Would not recommend to anyone.
Rating:
Reviewed by Dans on 01/02/2009
this is a rip off. they charge you 15GBP for each extra 1GB but
there is no way to check what is your current usage so you never
know when you start paying extra money and they never tell you!!!!
Rating:
Reviewed by Colin on 30/01/2009
Beware Vodaphone mobile broadband. There is currently major problems
with it. Zero data transfer is widespeard and coomonplace - just
check vodafone's own forum Vodafone are currently stonewalling customers
- denying the problem. Current advice - try another company if you
want a reliable service
Rating:
Reviewed by bill on 30/01/2009
very frustrating, reminds me of the dail up days. when u could make
a cuppa while waiting, for items to load, i dont understand why
it uses gprs, when the 3g network it uses seems a lot faster. i
dont think i will be renewing with vodaphone. possibly look to cancel
the contract as it is nothing like it should be for £15.00 a month
very substandard service !
Rating:
Reviewed by helen on 26/01/2009
i think vodafone gets the best singnal out of o2 n t-mobile :D its
got good ofers n there internet is just brill ... really good :D
Rating:
Reviewed by eddie Appleby on 20/01/2009
The GREAT 3G rip-off is across the board with these grasping companies, I have had the misfortune of having to deal with Vodafone, like a lot of people on here I was fooled by the coverage checker which falsely indicated that my postcode had 3G coverage. Absolute lies not once have I been able to connect to it and all I have is GPRS which is rubbish and I keep losing the connection downstairs in my house. Then there's the woeful customer care, absolutely useless and the biggest shower of buck-passing merchants I have ever dealt with. I managed to get some contact going through the Vodafone eForum and I pointed out the inaccuracy of their map/coverage checker, but alas they are now trying to wriggle of the hook as well just read this pile of nonsense from them..."Vodafone coverage map, this is an accurate record of where we provide a signal. As with the maps we have in house, you can use this to zoom in to a specific postcode to view local coverage to a high level of accuracy. We do have alternate systems at our end, however this is not to have more accurate maps, but rather to have a system which shows us the local cell performance at any time. This enables us to see if there are any issues which might affect signal in your area at a given time, as opposed to the online map which gives customers an image of whether they can get signal in general in their area. I've actually compared the two maps side by side and the area shown as 3G on the online map matches with the 3G coverage on our own. As you have stated in previous posts, this is VARIABLE in you immediate area, however we ADVISE if a signal is available in an area, NOT GUARANTEE the strength of that signal, for example whether indoor or ourdoor coverage is available." This is unbelievable! Vodafone might as well just make these maps up and I think they do! These coverage checkers are nothing more than marketing tools and DO NOT actually bear any relation to what coverage you will actually have, this in my book is misleading customers and misselling of their product. I have refused to pay my monthly contract even though I am only 1 month into it cancelling my direct debit and I will go to court if I have to because I am not going to be ripped off by these crooks.
Rating:
Reviewed by siobhan thompson on 13/01/2009
Terrible coverage from vodafone network most of the time i dont
even get 0.5 mb I called vodafone but they are not prepared to do
anything about it. Customer service was bad .Although i dont blame
staff they can only do what they are told .I will never sign another
contract with them again .
Rating:
Reviewed by Tez on 07/01/2009
Ok have to eat my words on the vodafone dongle. Sent the monthly
one back, and partner bought me a top up and go one for xmas. What
can I say, I live on the outskirts of Manchester and with 1 bar
of 3G signal I am get download speeds of just under 1meg, and upload
speeds around 300k. Picture quality is ok, you just hist Shit+ R
to improve the quality. Have found it faster than home broadband
had been. Only down side is the cost £15 for 1gig allowance. Why
does Top up and Go have to be more expensive than monthly contracts.
Rating:
Reviewed by Umar Choudry on 31/12/2008
I am using vodaphone, i am completly setisify with this broadband.
Speed is very fast. I think it depends wha area u living in.
Rating:
Reviewed by Terry on 19/12/2008
Just a quick update, After a week of calling vodafone customer services,
talking to 9 different departments and wasting 4 hours on the phone
have decided to send back vodafone dongle. customer services have
no idea at all what they are doing. they told me to visit a store
and get things sorted out, when i asked what would the store do,
they didnt know,I said so you want me to trapes into town, 12 miles
on the bus, go to a vodafone store to be told there is nothing they
can do for me. how poor the service is beggars belief. Have now
put my vodafone mobile up for sale. desserting this bunch asap.
Rating:
Reviewed by william on 17/12/2008
I don't have a land line so I thought this mobile broadband would
be an excellent idea. Unfortunately even though I have four bars
on the signal indicator most of the time and it really connects
quickly to the internet it still seems very slow to open pages or
to download anything at all, certainly no faster than the old dial
up, bit disappointing really. Hmm, I wonder if this is why I had
to sign up for 18 months?
Rating:
Reviewed by Terry on 15/12/2008
Bought the vodafone dongle from cataloge as it was a £20 a month
for 3gb data download deal, paid £55 for the dongle, was told no
credit check required. Dongle arrived today, phoned vodafone to
get it switched on and was told i had failed a credit check, told
them the offer said no need for a credit check as it was a 30 day
rolling plan. Was on the phone with them for 90 mins, put through
to 6 different departments, even asked if they could make it a top
up and go dongle. Awaiting a call back. Went to trading standards,
may as well banged head against the wall.
Rating:
Reviewed by Mora on 13/12/2008
After six WEEKS of call centre customer service hell I finally received
the USB stick I wanted. I truly wished I had passed on owning the
USB Stick Pro. It goes offine continuously and shuts down unexpectedly
despite 3 bar reception. Poor imaging, abysmal customer service
and sub standard product. The techie at Vodafone admitted there
were " known problems" with this stick but no solutions as yet.
Very helpful!!! Don't sign up
Rating:
Reviewed by Googler on 12/12/2008
Despite the fact that Vodafone's signal map said I should be getting
about 4mbps I rarely got above 1kbps. Took it back to the shop and
tried another modem and SIM but same result. Not fit for purpose.
I only gave it 1 star because there's no option to give none!
Rating:
Reviewed by Steve Pearce on 11/12/2008
As a tech support person it is sometimes necessary to be able to
connect remotely and on occasions be able to test remote connections
from the same locations, using a mobile broadband service should
allow this.....not Vodafone's service It seldom provides greater
than 25kbps speeds and even then is so slowwwwwwwwwww, a modem is
10-20 times faster. mines going back for a refund and cancellation
of contract, not fit for purpose or providing anything like the
service promoted and advertised. In short.....useless
Rating:
Reviewed by Fawkesey on 03/12/2008
I got this hoping to replace the hopeless Virgin cable broadband
connection, but Vodafone firstly sent me the wrong, lower specced
dongle, & then when I got the right dongle I was only able to connect
at 2 bars & was then dropped off after 5 minutes of admittedly quite
speedy browsing. The trouble is I live in London, zone 2, on quite
a hill for the area & if I can't get a full signal here then what's
the point in using it elsewhere? One other nasty surprise was the
compression of all images on all pages viewed, so every image is
pixelated, obviously to save time downloading but irritating as
it's not mentioned anywhere in the promotional material (surprise,
surprise).
Rating:
Reviewed by geoff on 01/12/2008
Vodafone £95 boradband abroad is pants! For £9.95 a day you get
50mb a day limit, yet if you pay contract £95 you get much less
- 200mb??? So why pay £95, when you could pay £100 and get 10 x
50bm = 500mb. It does not make any sense!!!!
Rating:
Reviewed by tango on 23/11/2008
vodafone is a rubbish newtwork
Rating:
Reviewed by James Lewis on 13/11/2008
Just an afterthought. Becareful when ordering broadband with the
mini make sure you don't get charged for the mini. After writing
my first review I discovered that they had charged me £250 for the
mini as they put me on the wrong tariff. I suggest you go to a store
rather than ordering online or phone as then you will have paper
contract saying what you are paying for. I was on hold for over
an hour, but I have been promised that the £250 charge will be waived.
I still think that the speed is superpub but I think charing me
for something that I never agreed to pay for waa bad, still it was
sorted quickly for that reason I am changing my rating from 5 stars
(previous review) to 4 stars.
Rating:
Reviewed by Dorkingman on 13/11/2008
Useless a few miles south of the M25 in Surrey. Rarely get connections
even with what's supposed to be a reasonable connection, and then
only ultra slow GPRS. A waste of money.
Rating:
Reviewed by John on 13/11/2008
Apart from the centre of Luton very poor wherever I have used the
service, in the centre of Birmingham absolutely useless (2 bar GPRS!)
and when it works at all it is actually slower than an old narrowband
dialup, I have now moved to 3 which so far has been pretty good.
There is one good point about the Vodafone setup and that is the
customer service, when I explained how bad the service was there
were no problems in cancelling the service just had to return the
card and contract was cancelled they even refunded the previous
months payment.
Rating:
Reviewed by James Lewis on 12/11/2008
I must say I have no idea what people are complaing about. Vodafone
broadband is wonderful. I got it with the dell mini. I did first
get T mobile broadband but it was so poor I then decided to get
vodafone with the mini. (I am returning the t mobile one) Absoloutely
outstanding service from vodafone.
Rating:
Reviewed by amang ahmand on 04/11/2008
happy with vodafone service
Rating:
Reviewed by Stace on 02/11/2008
Just utter pants. Tested Vodafone and 3UK. Both are really bad against
a really good signal. Can they justify the meaning of broadband.
Why not use the term "Mobile Dial-UP"! Simply steer clear of the
services they offer as it still uses old technology of packet sending.
Plus if they take our money and fail to provide the service they
state, surely they are breaking the contract we are under. And if
they are taking our money, why don't they invest in updating the
system to cope with demand. Is it about time some governing body
like oftel stepped in to sort this mess out. The providers are just
taking us for a ride and laughing all the way.
Rating:
Reviewed by alex on 26/10/2008
I have the 3GB monthly allowance contract at £15 per month. I get
an average connection speed of around 400 - 500 kBs when I check
at speedtest.net. The worst I've measured is 200k, and the best
is 1.5M. This is despite the fact I have a poor signal (at best
2 bars). this is more than adequate for basic internet use. In terms
of installation, its real easy on XP - just put the usb stick in
and follow instructions when the automatic program starts. It can
take a while to install - 15 minutes, so be patient, even when it
looks as though its hung up. Initially, content control prevents
you fom visiting certain websites, but a quick phone call to vodafone
and they can switch it off (as long as you are over 18). I think
all providers do the same. For my purposes - email, facebook, bit
of browsing and some streaming (youtube) the vodafone usb stick
is perfect. You get a 14day peace of mind, so if you get one and
it doen't give you a good connection, then send it back and pay
nothing.If you're into file sharing,downloading, or MMP online games
then this is clearly not for you - for everyone else though I truly
reccomend it.
Rating:
Reviewed by Savas on 22/10/2008
I've got one of these 3G VMClite USB sticks, but after the first
month of having worked very fast and satisfying, the d3@n thing
won't work normal again. It is slow even at starting a normal site.
And terrible when it comes to streaming video's like youtube.
Rating:
Reviewed by Lloyd Crouch on 22/10/2008
Do NOT touch this so called service from Vodafone. When you do get
a signal it is usable, but most of the time the speed is slower
then the 56K modem plus there is a time lag before you actually
get anything start showing on the screen. Don't get me started on
the pixalated photos that you have to reload to get a proper clear
one.This is due to the compresion they do to make the sites load
quicker. Very frustrating. I have had mine for 5 months and have
been hoping the service would get better, it has not. I have tried
cancelling the service only to be told that could only do this within
the first 14 days. I can get out of it now, but they want over £300.
This is what it will cost me if I keep the service running at £15
per month. So I may as well keep it in the drawer until then and
then cancel it. WHAT A CON! Customer service Sucks!
Rating:
Reviewed by Anthony on 20/10/2008
I bought one of these a few months ago. I use it in surrey - around
a mile outside the M25. It is painfully slow, to the point of being
unusable. I really do feel like Vodaphone are just taking the money
and laughing at customers.
Rating:
Reviewed by Recent recruit on 18/10/2008
It may be the best in the UK but unless you are in a very good 3G
area the speed is as slow as a dial-up modem
Rating:
Reviewed by John Dow on 17/10/2008
I have the 7.2 dongle and it works great depending upon location
location location. I got it really as a roaming backup to pick up
on email, ebay business, etc and it does grind slow sometimes but
does the job. Occasional use abroad proved really useful when I
was unexpectedly hospitalized in France - a lifesvaing communication
link. Really really pleased.
Rating:
Reviewed by gabriele on 17/10/2008
hi i'm from italy your vodafone uk is very easy and isn't very expensive.
in italy the rate is very yuck for example : 100 hours mounthly
and cost 30 euro speed 3.6 mbps is very expensive and it isn't unlimited
....you are very lucky .....
Rating:
Reviewed by FAYE MEADOWS on 16/10/2008
I have the 7.2 dongle...it is faster than my dial up but that wasnt
hard! I cannot play certain computer games like YoVille or Second
Life as it shows as me being on a shared network. Often my MSN will
not log in due to the IP address as it's always different. It's
just generally a let down as I wanted fast access - not waiting
10-30 seconds for the page to load!!!
Rating:
Reviewed by rob harris on 06/10/2008
Vodafone broadband... what a joke so slooooow it's not worth the
money
Rating:
Reviewed by Bob Evans on 03/10/2008
I needed broadband on my canal boat for use while travelling the
inland waterways. I paid for the Vodafone 7.2 dongle and £15/month
service. Its been very poor with limited coverage. If you are in
the middle of a major town you may be OK, but elsewhere...forget
it. Most of the time I only manage 56k dial-up speed. I have used
it ourside the boat so it is not the effect of the steel. I now
have a '3' modem and PAYG card which is great. Hi-speed almost everywhere.
This modem is unlocked so I tried the Vodafone SIM in it in case
it was a modem problem, but its not. The Vodafone coverage is just
poor. Other boaters have found the same thing. Vodafone is impressive
but only when sitting on a phone mast !
Rating:
Reviewed by Umar Choudry on 25/09/2008
I got this broadband before few weeks and it works very good. Forget
3 and t mobile. This iz the best.
Rating:
Reviewed by Grant on 20/09/2008
Two more things to be aware of in addition to the very poor download
speeds. One: It doesn't allow any peer to peer networking, so you
can forget Kazaa, Emule or any P2P file sharing. Two: It doesn't
realise that we are in the UK, so any BBC streaming video that is
"UK only", will not play. You will be told that the video is "available
in the UK only"! No warning about these two very major restrictions
is given by vodafone in any of the documentation (or reviews).
Rating:
Reviewed by Shane on 17/09/2008
I have just purchased the £15 a month 7.2mbps 3GB usb stick. It
is absolutely great it is soooo quick and downloads are super fast
!! I just stopped using the tmobile one with same price and stuff
except is slower because it is absolutely useless . The Vodafone
is a great buy and if everybodys was the same it should replace
the need for home broadband
Rating:
Reviewed by Ron on 17/09/2008
Vodafone mobile broadband is over subscribed and so slOOOw it's
unusable
Rating:
Reviewed by Jason Evans on 17/09/2008
A company director uses the Vodafone Mobile Connect with USB modem
E172 whilst connected to his Apple MacBook Air. It was very easy
to set up and get going. 3G Signal strength very rarely goes beyond
half way although whilst writing this review I held the laptop out
of the window and the bar strength increased to optimal. Ive tested
it in Bath (UK) browsing is painfully slooooow and the USB device
gets so hot you can't even hold it! Vodafone replaced the USB modem
but its still very slow and still gets very hot?
Rating:
Reviewed by Liam on 14/09/2008
**********TORRENT USERS************* Well, I understand peoples
views on the customer service, (over the phone) I got the Impression
of a company that had just set up the night before, and not the
slick company you see in the shops. However!!!, I managed to get
a relativly cheap deal £45 a month, I know its cheaper!! lol But
I have unlimted use...dont get me wrong it was hard to get(I only
knew of it because of a mate) they kept saying about the 3gig limit.
Anyway, I can download approx 11 films (avi) over a weekend, and
as many songs as I want. Not for everone. but still for a few excellent.
Rating:
Reviewed by Russell on 06/09/2008
Update for you. Another problem with the service is the regular
crash of their server that checks if you have lifted "content control".
This means it defaults to blocking all pages they don't know about
(not just 'adult' ones). Can you give zero stars?
Rating:
Reviewed by Russell on 04/09/2008
Just got one in Milton Keynes. Awful. As others have said - dial-up
speeds are the norm. Useless for streaming media. Low res websites,
and occasional email is the only true use of this technology. It's
clearly designed as a low-use, convenience. It is NOT a broadband
replacement and never will be. Looks like I will need to go and
get a landline after all. Darn!
Rating:
Reviewed by nigel brown on 04/09/2008
Had one on a 14 day trial and it was hopelessly slow!! avoid unless
you have to use broadband and there is no landline or wireless network
and even then you will be pulling your hair out..
Rating:
Reviewed by John Antill on 30/08/2008
I live within the M25 and my dial up speed is 0.03Mbps. Vodafone
claimed a speed of 7.2 Mbps so I have stopped my direct debit and
if they want to take me to court I will fight them all the way.
They can not claim "warp speed Internet connection” and give
me this poor service. The financial ombudsman would have a field
day with them. Its simple, if you think that you have been duped
don't pay.
Rating:
Reviewed by Terry on 28/08/2008
This has to be the worst thing that we have ever agreed to take
on - A simple web page can take up to 60 seconds to load. If something
would normaly take 10 mins to do on a normal BB connection, plan
for at least 100 mins to do it on Vodafone BB. We bought these for
our business - it has probably cost us £5k in lost productivity
so far.I am going to scrap all of them - it will be cheaper in the
long run so that my staff can actualy get on and do something productive.
I had to click 1 star - to me they do not even deserve that.
Rating:
Reviewed by Michael on 27/08/2008
As a much poorer vodafone shareholder I wonder how the authorities
allow this firm to keep on telling lies and using false advertising
all the time? I am severely disbled and it took me hours to get
myself and wheelchair to the Blackpool branch of PC world. The deal
with the laptop did not seem bad..........ha ha ha ha ha...... Yes,
another sucker has been had, but not for long, I have learnt long
ago that they either conform with the sale of goods act and other
legislation or it is a quick trip to the County Court. The device
is so slow as to be almost useless, start up internet explorer and
then ebay , sign in ...............twenty minutes!!!!! Oh and it
keeps on running like a taxi even when no programmes or internet
connection is running. All this from one of the largest firms in
the world. SHAME ON YOU.
Rating:
Reviewed by marcs on 13/08/2008
Poor coverage in the village, according to the Vodaphone coverage
map the surrounding fields get excellent 3G reception!!!,but the
village only gets 2G, even that is very poor with constant problems
of signal cutting out, phone line is much faster.
Rating:
Reviewed by Erik on 11/08/2008
Living in sunny London and supposedly getting the best connection
speeds am bitterly dissappointed with "the fastest mobile broadband
in the universe". A very slow connection, often falls over, inconsistant
software which starts seemingly at random. All in all if you can
avoid it do so. Like pulling teeth just less fun.
Rating:
Reviewed by Paul on 10/08/2008
Got my USB stick a few weeks ago and I checked my area for coverage
and according to Vodafone's site I am in an area covered by 3G.
Having set it all up and used it for a few days at different times
of day I was disgusted with the pathetic speed that is consistently
slower than dial-up. Once in a blue moon I will get a 3G connection
but with a very poor signal that eventually drops back to 2G. Even
with a supposed 3G connection the speeds are woeful and with 2G
they are even worse. Utterly disgusted with the experience and it
should be made much clearer what the likely speeds are going to
be for most people. It would appear that everyone using mobile broadband
no matter who the provider is are suffering with the same problems.
I wonder what Ofcom will do about this as I have been ripped off.
At least I managed to return it in the 14 day cooling off period
but still had to pay for the time I had it...when it was completely
unuseable!!
Rating:
Reviewed by Adam on 06/08/2008
If Vodafone are the fastest, then Lord help us! The 7.2Mpbs is 1.7
at the very best (3am) and the speed that I normally connect to
is well unde 1Mpb (0.7). As if the speed issue was not sufficient,
their 3G network keeps failing. In addition to create issues for
all their new phones, it also means that your broadband connection
will keep either breaking-up or hang. But the real piece de resistence
is the phenomenally poor customer service. Waiting for 45' for someone
to answer the tech line? Yes, if you are lucky, so that someone
can tell you that all is ok and that the speed coverage is fine
in your area. This is then topped-up with the wrong-kind-of-building
sort of excuses. The forum Vodafone provides has scores of p....
off customers and this is increasing. Extremely poor speed, unreliable
and auful customer service. Definitely a mistake subscribing to
Vodafone, deeply regret it.
Rating:
Reviewed by johnpf on 26/07/2008
When it is good it is very good but when low GPRS signals all that
is available then it is worse than a slow dialup connection, absolutely
awful signal levels in the centre of Birmingham so service almost
unusable. I cannot recomend Vodafone but what I will say in their
faovour is that the customer service was good but it was such a
shame that I needed to use them.
Rating:
Reviewed by alto on 16/07/2008
8Kbps - dreadful and dreadful customer service!
Rating:
Reviewed by Jon on 13/07/2008
We signed up in April (business) for 2 mobiles and two Mobile Broadband
dongles. Initial problem was that the deal on charges and other
aspects promised in the shop, which I took the precaution of writing
down and getting signed by the Manager, meant nothing. The first
bill was on standard rates. The Manage said that "Customer Services"
had simply decreed that the standard rates would apply, and the
signed document meant nothing. Take it or leave it; as a "gesture
of goodwill" they would allow me to return the hardware and cancel!!
The SIM card and/or software in one dongle was blown apart by trying
to use it in a Vista machine. Vodafone replaced the SIM and service
was restored on my two WXP laptops, but not one a new XP Pro desktop
in the office. This time a driver appears to be missing. Coverage
has been goodish round the UK, 3.6 in Bristol according to the VMC
Lite box, 0.8 according to BBC speed checker, in Bristol and the
M4 - M5 axis. GPRS in Holy Island was a welcome surprise; I though
we would get nothing and it was not too slow for emails etc. But
Vodafone's attitude to customer service and simple contract law
is appalling. Basically the sale was fraudulent and our buy was
based on deliberately misleading information about charges. As Vodafone
probably assume, I do not have the time or will to start again with
another supplier, but if I ever do, as in if the dongle keeps on
playing up, they can whistle for any penalty payment and will have
to come to me to collect their hardware. I have a documented record
of the whole sorry saga including phone recordings. The rating is
for Mobile Broadband service only, NOT Vodafone as a supplier!
Rating:
Reviewed by j on 10/07/2008
Hate it. I got the modem when living in old flat and was good. Since
moving I cant get gd reception and is soooooo slow. Called vodafone
and after alot of arguing the end result is that Iv been told there's
nothing that can be done coz in contract. Iv been given the option
of paying off the account (over £300) Thanks for nothing Vodafone.
Customer service is awful. Am still waiting for a manager to call
me back after requesting over a wk ago 4 times. BAD BAD BAD Wish
there were 0 star option.
Rating:
Reviewed by Paul on 09/07/2008
Very slow and of limited use. Think VERY carefully before committing
to this, and ignore Vodafone's (and their competitors) garbage about
7.2mbps. In the evenings I'm on dial-up speeds (30 to 50kpbs or
so). This morning I was getting 2mbps. So, if you want to check
emails and surf light it may be OK. I don't want to get a BT landline
in. BUT if you want to surf a lot, download anything, or have any
sort of broadband experience, then STAY AWAY. Ignore the coverage
map. I get 3 or 4 bars out of 5 in my flat and confirmation that
I can connect to 3G. Still I get dial-up speeds. Good points are
the software is easy to use and it all starts up quite quick. Also
if you buy from a Vodafone shop there's a 14 day return option.
I may take mine back and try 3 or Orange, though I suspect they're
the same.
Rating:
Reviewed by Dissapointed on 23/06/2008
I can't even begin to describe how bad this is. I eagerly set up
the little dongle (which does only take seconds) and I was up and
running. A quick look at my connection speed showed I was connected
at 22kbps!! This is slower than the connection you would get if
you dialled up with a modem over a phone line!!! I looked at the
device and I could see that the light was green which means it was
unable to connect to 3G and has instead connected to GPRS which
has a max speed of 48kbps (slower than your 56k modem :-( Before
I bought the thing I checked their web site (which said I was in
a good coverage area) but a 20 minute call to Vodafone (at my expense...watch
out for their 0870 money making numbers) revealed that I wasn't
really in a good area. £15 a month for the speed of an old dial
up account? I dont think so. Luckily they do have a 14 day cancellation
period so if you're not getting speeds of at least 300kbps SEND
THIS BACK and get a normal broadband connection that works. Interestingly,
if you use this abroad the fee is £95 per month for 200 MB. Additional
megs are charged at £4.25 each which means £4250.00 per GIG!!! So
if you download a movie abroad it will cost you £9000!!!!!! Better
make sure its a good movie then ;-) AVOID!
Rating:
Reviewed by josh on 22/06/2008
i have had this modem and cancel i was getting 4 bars and ive had
dial up faster than that its rubbish i would recommend u go with
o2 a lot faster
Rating:
Reviewed by Mike on 21/06/2008
I have just got Vodaphone mobile broadband for my notebook PC and
find it next to useless. The software (drivers) are unstable when
used with Vista but the real showstopper is that I am averaging
bteween 160kps and 200kps despite being in a 'good reception' area
(Slough). I have made a number of tests at different times of day
and this performance is consistent. Perversely, the upload speed
is more than twice the download speed. What really annoys me is
that the Vodaphone shop assured me I would get at least 2meg -I
am getting one tenth of that. My advive is do not touch this service
with a bargepole. I am returning the modem tomorrow and cancelling
my contract (you have 14 days to cancel). Those who have rated this
service as good have obviously not speedchecked it.
Rating:
Reviewed by anone on 19/06/2008
Best is 3,very good!Vodafone WARNING they are charging me without
notifing me ,that im exseeding a bill of 900 pounds abroad!!!Go
for pay as you go!!
Rating:
Reviewed by Chris on 19/06/2008
Be warned - speeds may not be as you expect - when you log in with
the VMC lite software that comes with your modem it will indicate
that you are on the 3G netowrk, yet speeds in some areas can be
as low as 14kbps! Ignore the coverage maps on their website - they
are wrong. to be safe, borrow one off of a friends, or do a speed
test straight away after signing up. My area is due for an upgrade
in 6 months :( just be warned. Dead easy to use though - just disappointing
performance and customer service
Rating:
Reviewed by Rob on 17/06/2008
Short and sweet Value for money and fast!
Rating:
Reviewed by Lee on 17/06/2008
Great internet speed!!! What I would like to point out is that I
really don't rate the Customer service at Vodaphone, I have had
2 call up a number of times to get issues sorted and u find yourself
calling back because its not been sorted. I live in the city centre
of manchester so can only really say that the speed is great here!!!
There is cheaper out there, but works great!!
Rating:
Reviewed by Jessica Dyson on 29/05/2008
Vodfone Is soo fast and good, not bad money either! Love it.
Rating:
Reviewed by Barry on 16/05/2008
Absolute Rubbish. I bought the 3.6mb speed hoping to get at least
1.5-2MB out of it when i did a broad band test this was the result.
Your throughput is typical of a connection speed of 156Kbps. The
task was for it to download a Gif file and a test result was shown
once the file was downloaded. My connection just drops and i have
to reboot the Dongle to start again. Sometims i have to turn my
PC off and reinstall the stupid thing because it crashes.. If the
others are bad and Vodafone are supposed to be good. I would sooner
pay that little bit extra for a service which can give me what I
need Even the 56k modem doesnt cost as much as this a month. Vodafone
quit ripping us off with gimmicks and tell people the Truth
Rating:
Reviewed by peter on 02/05/2008
great i cant fault it but i think vodafone should as a international
company not rip us off with roaming charges that not justified,charging
i think £10 for 24hrs abroad and not 24 hrs use as i was told when
i purchased it. barr lifting is a phone call with proof of age i
went into a shop they done it there and then
Rating:
Reviewed by barry evans on 01/05/2008
Really pleased with it. I use it both in my p.c and when travelling
with my laptop. However in the first month there have been vodafone
technical problems on 4 days when 3g was not available. Also it
comes with content control - restricting access to some sights [eg
virgin wines] Have been trying for weeks now to get the control
lifted - but to no avail - otherwise worth £15 month
Rating:
Reviewed by lee on 27/04/2008
very very good
Rating:
Reviewed by garry layton on 19/04/2008
got phone and broadband together,and fell out big time with vodafone
over phone issues and cancelled contract.would of cancelled broadband
too,but it really is quite fast and reliable (have had no issues
with losing connection)and i dont have the strongest coverage in
my area.very happy with broadband and have to recommend the product.all
vodafone have to do now is train their staff!!
Rating:
Reviewed by Ajay on 12/04/2008
GET ONTO VODAFONE 7.2MPS WHICH THEY ARE ROLLING OUT TO MOST OF THE
UK SOON, I HAVE A DONGLE IT A TREAT. AND YOU SEE 3 AND T-MOBILE
ARE GOING INTO A 3G AGREEMENT THE TWO WORST ONES. VODAFONE RECENTLY
SIGNED A DEAL WITH BT WHICH MAKE THE CAPACITY PLUS 400% AND AIMS
OF EVEN QUICKER BROADBAND Make the most of now
Rating:
Reviewed by Simon on 12/04/2008
I remember getting my first phone on Vodafone back in the day...
Then went to o2 because of the deals... Now back at the Original
and the biggest network in the world, and it's a british company
it's Vodafone. I was with 3 and there dongle to be frank was a piece
of rubbish,kept cutting out and the speed was poor. I wasnt keen
on Vodafone again because I heard there network had got worse as
they use to have the best coverage, but I went into a store to look
at there offer a fiver dearer than 3 for there USB modems and my
god Vodafones bloddy briliant it's so much quicker a million times
and It never drops connection at all. I.e watching you tube click
on it to play and no buffering just loads whilsts watching. I have
also recently come to Vodafone for my mobile phone after being a
loyal o2 customer, the networks fine I have good coverage and no
problems as with o2 mine went down sometimes. Why aren't o2 offering
these usb modems and making a mint like vodafone, which I have found
out that Vodafone have 60% of the market, becuase o2's network can't
take it it's struggling and there 3g is apparently pants GO VODAFONE
the original network is back!!!
Rating:
Reviewed by James on 30/03/2008
My dad got this modem and it works like a dream! An absolute DREAM!!!
We got this around the beginning of March because of the CHEAP price
with the outstanding 3GB usage (We haven't came close to 3GB usage
yet). It works fine and you can do anything with it and go on every
website. The speed is VERY fast when surfing the net and the connection
is quite good. Also, you... can... text from your computer! This
is brilliant for me as I don't have to waste 10p creadit on my phone
(Vodafone network also).
Rating:
Reviewed by chris on 28/03/2008
What Joy to get rid of BT ! Hooray , this Broadband is very very
good, i live in Desbury west yorks and it works a treat.
Rating:
Reviewed by cass on 15/03/2008
its rubbish way to expesive
Rating:
Reviewed by Paul King on 08/03/2008
I bought the Voadfone USB modem for my 13 yesr old son as he used
his laptop away from home quite a lot. I liked the idea that he
could access the internet anywhere there was decent Vodafone coverage,
which is most parts of the UK. I was that impressed with it that
I went back to the Vodafone store a few days later and bought a
USB modem stick for myself. Whilst there are only a few parts of
the UK that offer download speeds of up to 7mbps, I have found that
download speeds in places I have used it are excellent..even in
places like Bowness in Windermere. It is easy to use...just plug
it in an away you go. I have 'hammered' the internet since I bought
it and I still haven't reached a third of my monthly allowance.
The good thing with a Vodafone modem is that if you are not in a
3G broadband area, the modem searches for reception on the 2G system.
If it can't find that (and you must be out 'in the wilds' for it
not to have 2G reception) it searches on GPRS. So far, I have absolutely
no complaints about my modem. I would recommend it to anyone looking
for internet access on the move. I looked at other providers prior
to settling for this modem but I have a Vodafone mobile, which I
am extremely happy with. As far as I'm concerned, Vodafone have
the best product using the best mobile signals meaning an excellent
service. If you are thinking about buying one of these, Vodafone
offer a 14 day return policy if you aren't happy with it. I returned
to the shop after 3 days of buying my son's modem to buy my one.
That's how much i liked it.
Rating:
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Consumer Reviews from other websites (183 reviews) Vodafone Broadband Reviews at Mobile Phones UK (183 reviews)
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