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Services > Mobile Broadband Suppliers > 3 Mobile Broadband
3 Mobile Broadband
Product Rating  
3 Mobile Broadband offers a mobile broadband internet connection via a USB modem. The modem plugs into a laptop or desktop PC and provides download speeds up to 2.8 Mbps.
Features of 3 Mobile Broadband include:
- Free modem
- Pay Monthly from £10 per month
- Pay As You Go option available
- Coverage: 85% of the UK population
- Modems available in a choice of colours
3 Mobile Broadband Consumer Reviews
(1250 reviews)
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Displaying reviews 1201 - 1250 of 1250 (displayed in order of date):
Reviewed by Neil on 15/05/2008
Hey.. I purchased the USB stick modem a week ago. I live in Glasgow
and must admit that the connection speeds are generally great. Highest
I've bad is 920kbps, which based on the reviews I had read, exceeded
my expectations. Great product for the price - I am an existing
customer and get 50% off. Would recommend you at least try it...
you can use for upto 3 days and return if the signal is bad in your
area.
Rating:
Reviewed by Matthew Barrett on 15/05/2008
I've had the 3 modem for almost 2 months now and can't say I'm happy.
It installed very easily which to date is the only positive experience
I've had with it. The speed are seriously slow and the connection
is unreliable and I'm in a hi-speed area. The highest data plan
allows you 7gb for £25 when you can get a phone and unlimited data
usage from a few other companies for the same price or less. It
is very hard to get any decent help through the call centre and
when you do it takes a few calls to get through to someone that
knows what they are saying and isn't reading from a script. This
was the first internet package I ever bought and it's taught me
a valuable lesson. I didn't know a thing about what I was buying
and looking back they obviously recognised and took advantage that.
I'm now stuck in a lengthy contract and want out. I'm getting it
half price due to having a 3 mobile phone contract but I still don't
think it worth it. I'm actually thinking about getting another service
provider and having them both running until my 3 contract is up.
There is so much more I could say about this but it all comes down
to me advising anybody reading this not to buy it. The 3 days they
give you to decide if you want to keep it is not enough. My experience
with this whole thing has really lowered my originally high opinion
of network3 and I now just feel cheated.
Rating:
Reviewed by Ciprian on 15/05/2008
rubish!rubish!rubish! yesterday did not worked at all.where is that
2.8 Mb/s that they advertised??!! Lol . i tested my 3g broadband
in every 3 days and i`m amazed how fast the download speed is going
down.40 days ago it was downloading at 1 Mb/s , now is downloading
at 128k(2 times faster than a dial up) . basicly this mean i get
20 times slower broadband than what they advertise.i`m a pc engineer
and my advise is : Do Not Buy This Broadband!!!
Rating:
Reviewed by ninja on 14/05/2008
Ok the first thing with the modem is the setup, I have a laptop
and a desktop my intentions was to use the laptop, Problem I had
vista which it didnt like it even though on the case it does state
that it is compatiable, so pot luck i tried with my desktop which
has xp and no probs. Loading times can be slow and I have lost connections
a couple of times. But I notice at night the connection speed is
pretty good and downloading videos and music is faster but dont
do too much or it will crash on you. I use it pretty light for e-mails
and web pages and watch the odd video when it works. Im on pay and
go and it cost 50 but if your on a contract I feel sorry for you
the service is not great but bearable
Rating:
Reviewed by kev on 12/05/2008
I was sold this rubbish, and after I set it up, the download speed
went from almost nothing to zero, then it stopped completely. I
have spent in excess of £20 on calls to a call centre in India,
who keep telling me that one trans-mitter is down and will be up
in 24 hours. THIS IS A STANDARD LIE, THAT HAS BEEN TOLD FOR OVER
A MONTH. The truth is, the postcode check is an absoulute rip-off
and false, to get you to sign up. There are no refunds, just a number
to the same call centre where you are lied to again. DO NOT BUY
THIS BASED ON A POSTCODE CHECK.
Rating:
Reviewed by Andy on 11/05/2008
Well, it's faster than a dialup, but the hype surrounding mobile
broadband from three might leave you with the impression that it'd
be faster than the ADSL service that we all now realise doesn't
deliver anything like the 'up to' 8M baud advertised. Even the pre-signon
speed estimate (in my case 3.5M) turned out to be 1M in reality.
So the 'upto' 7M advertised for three mobile should be better, right?
Wrong. Even here in industrial West Yorkshire with a mobile mast
on every mill tower (and not a few church steeples too) I'm only
getting 300K baud. That's right, 0.3M. Yup, I'm a bit disappointed.
So I checked my postcode with three's coverage checker, and apparently
I'm in the 'video service' areaa (pink) so heaven help anyone in
the 2G area. But it did 'just work' under Vista on my Fujitsu/Siemens
Tesco cheapo laptop. So I'm satidfied if not delighted. Wonder when
the 'turbo' will come my way? Andy
Rating:
Reviewed by MR ANGRY on 10/05/2008
no stars whatsoever THREE ARE RIPPING US OFF THEY HAVE A VERY COMPLICATED
SET UP IF YOU ARE A MAC USER THERES NO WAY TO MONITIOR YOUR USAGE
SO I WENT OVER AND WAS CHARGE £50. I BELIEVE THE CARPHONE WAREHOUSE
MIS-SOLD THIS PRODUCT SAYING YOU WOULD ONLY EXCEED THE DOWNLOAD
LIMIT AND BE CHARGED EXTRA IF YOU WERE DOWNLOADING MOVIES EVERY
DAY... UTTER RUBBISH... AN INDIAN CALL CENTE WHERE THEY FOB YOU
OFF WITH SOME RUN AROUND ALL DONE TO A SCRIPT AND IF YOU WANT OUT
IT'S £250 PENALTY . I BELIEVE THIS IS ILLEGAL AND WOULD BE UP FOR
JOINING ANY ONE WHO WANTS TO TAKE THEM TO COURT. BEWARE !!!!!!
Rating:
Reviewed by lee on 10/05/2008
despite not being in a turbo area yet, the service is extremely
usable. The install was a bit of a headache but then being a linux
user I expected that as they do not support linux. Speed depending
on signal ranges from 50k/s to 1m/s. When i am in a turbo area that
speed easily doubles. Great service, great price.
Rating:
Reviewed by John on 09/05/2008
I got my modem in Feb. inatily lots of problems, modem would not
connect and so could not instal, 3 shop was no help at all, kept
refering me to call center, who finaly agreed that modem was faulty
and arranged for it to go to repair center in Scotland. The modem
came back as it went not working, I sent it back again with the
threat of asking Trading Standards to look into the matter if I
did not receive satisfaction, (I received a new modem,)which until
last week worked faultlessly, at which point it started timeing
out while trying to load web page, I got a load of rubbish advice
from the call center, ie no credit left.
Rating:
Reviewed by kevan on 09/05/2008
i had to set up one of these for a friend as the built in software(shows
up as if it were a cd when you plug it in) was a bit naff i had
to copy the software to the desktop to install it when it is supposed
to boot by itself then had to disable the "huawei cdrom" in the
device manager to stop it crashing other than the original problems
with setting up it worked quite well and download speeds are not
bad also will accept pay and go sims which is quite useful
Rating:
Reviewed by simon demmon on 08/05/2008
pure and unadulterated rubbish, avoid like the plague. Just another
con for mobile networks to extract monies from your pocket without
offering a service or understandable support.shame i cant give it
no stars.work in IT and shan't be recomending it to any clients:(
Rating:
Reviewed by Ewan on 08/05/2008
3Mobile "Broadband"? Yeah. At a download speed of 4.4 kbs, I've
no chance of getting anywhere near the 7gb limit that I pay for.
But then again I don't get the coverage that I pay for. Avoid these
shysters. Don't get tied into a contract like I did. Money down
the drain. Would have awarded no stars, but that option's not available.
Rating:
Reviewed by Natalie C on 06/05/2008
i got the dongle when it came out... October, i thought great,i
can work from home rather than going into uni(paid job) as well
as the ini work whch requires a lot of computer based research,
the coverage checker said I was in one ofthe hotspots. what could
possibly go wrong? Doing graphics means i use a mac. I bought the
dongle, read the set up information and said i had to install using
a CD. What CD? there was no CD in the case. The next day i went
back to Phones4U, 'oh sorry, they dont supply the CD in the UK'.
helpful. I was told i needed to download a datacard driver...With
what internet? I tried at my friends house, coffee shops and my
uni. which ever installer program i was told to download,would not
work couldnt even get it on the 3 website! He then told me to download
some 'huawei datacard driver 2.2 version bla bla' or something,
finally downloaded it and other programs to help open it also..then
i plugged it in, followed the information it had in the pack numerous
times and it did not work. For the third time i went back to phones4u,
he got it to work. Got home and was excited to start using my internet.
I then found out it would be more exhilirating to watch a snail
move realisin how painfully slow the internbet was. i didnt understand,
my area is meant to have high reception ( i have a 3 phone too!
no reception on that either!!!!)i do not use the internet and this
money coming out of my account for an instrument that i am unable
to use is a great strain on me as a student. Spoke to a guy recently,
said he tried out the 3 did not work AT ALL, went to vodafone and
it was perfect. At least now i realise why it is so cheap. you get
what you pay for. ( i agree,deserves no stars)
Rating:
Reviewed by Steve Ralph on 04/05/2008
I have had my 3 black USB stick modem for a week and find it faultless.
My speeds peak at around a very usable 1.1mbps and find connection
very reliable. I have the 7Gb package as part of their 50% off offer
for existing 3 customers. As for technical assistance, I have been
with 3 for over three years and ok, its an indian call centre but
have to say politeness and willingness to assist are superb. I certainly
would recommend the mobile broadband offering!
Rating:
Reviewed by Andy on 04/05/2008
3 Mobile broadband in one word....APPALLING!! I have never signed
up to anything more atrocious than this service. Had it since xmas
2007, was great for a few weeks then has gone downhill rapidly ever
since. SLOW, SLOW, SLOW !!!!!!!!!! If you want to run a business
or use internet auctions etc... forget it, want to download videos
& watch them?...Forget it. Rang India call centre loads of times
only to be fobbed off with pathetic excuses, no more use than a
chocolate fireguard in the winter!! Spoke to my local 3 store (Burton),
can't (or won't) do anything, "speak to the call centre". You'll
be drinking a lot of tea whilst waiting for pages to load then throwing
the remains at it as the page fails again after 10mins of waiting!!
Refreshing the page about 5 times may get you what you want. Wrote
a nice letter to 3 head office, so want to return to normal broadband...
PLEASE!!! Avoid like the black death or the grim reaper will come
for you!! This is my 3rd attempt to send this!!
Rating:
Reviewed by Jason on 02/05/2008
since i am unable to recive cable/adsl broadband where i live three
mobile broadband is an excellent alternative. yes it has teething
problems but this will be fully resolved once three and t-mobile
merge there networks.i dont know what antivirus you people are using
i can tell you most free antivirus programs dont work well with
the huwaie e220 dongle so if you use free antivirus program disable
the web sheild this will sort the problem of no web page found.
also mess around with dongle till you get at least a 3 bar signal.
if you have to get a usb extension cable and have dongle near a
window. once your firewall / antivirus has been sorted you will
have stress free internet browsing / downloading. i hope this helps
good luck
Rating:
Reviewed by Hannah on 30/04/2008
I got 3 mobile broadband about 6 weeks ago and it was fine for the
first week or so. Now it will not let me on Tesco, Nationwide, my
uni website, or even the 3 website (so basically all of the important
ones), i just get 'page cannot be displayed'! It's doing my bulb
in! Not to mention its slow.
Rating:
Reviewed by Geoff on 30/04/2008
Furthermore, I have now been told by 3 that it is possible to cap
your limit, after a return visit to the Eastbourne store, where
the "manager" Darren said this was not possible (although the salesman
originally told me I couldnt go over the £15 a month charge even
if I tried) When I phoned him to tell him he said "we just sell
the contracts the way we are told to by the company!!" Also T mobile
internet do not charge you if you go over, just advise you as any
decent company would, not sting you for £100 a GB "overuse"!!I would
switch to them but I am stitched into an 18 month contract now,
even though they signed me up under false pretenses...some urgent
new legislation is needed because these companies are not fit to
regulate themselves, and they are taking full advantage of the situation..
Rating:
Reviewed by Geoff on 29/04/2008
Be very careful here, 3 (three) mobile have charged me an exorbitant
amount for going over the monthly 3GB limit.They mislead me instore
by saying this was not possible, and the customer "help" is dreadful,
both on the Indian no-help line and instore (Eastbourne branch anyway).
I was notified (by being sent 50 messages all at once!!) 2 days
after allegedly going over my limit, and later told they couldnt
contact me sooner as I hadn't been online!!! Overall they charged
me £39 for one month for allegedly using 3.3GB, just 10% over the
3GB, normally £15 a month, the 7GB bundle being £25. Normally I
could only use less than 1GB, the download speed being so slow.
Avoid if at all possible.Three 3 mobile internet is a disgraceful
rip-off. According to my maths,if you go over by 1GB they will bill
you £100 plus vat, so £117.50 for 1GB!!! How can this be legal,
I think its fraud/extortion/a con-trick.What do you think? 3GB of
downloads (less than 3/4 of a DVD) for a bargain £352.50!!!Some
kind of regulation is urgently needed.
Rating:
Reviewed by VL:Conception on 28/04/2008
As an existing 3 customer, I get 50% off every month. which makes
the 7GB data allowance go down to £12.50 a month. If you ask me
thats brilliant for anyone on the move but want straight access
to the internet and emails.
Rating:
Reviewed by Jamesy on 26/04/2008
My landline broadband only ever gave up to 250kps due to distance
from the exchange, but usually slower. Have used 3 mobile for a
couple of months now and get about 850kps - big improvement! Have
even been up to 1.6mps when in the city centre. No problems so far
for me.
Rating:
Reviewed by Mojo on 23/04/2008
Rubbish! Got it in early March, things were fine. Now its nearing
the end of April, and I'm struggling to stay online for more than
5 minutes at a time. Connections keep getting dropped, download
cannot be completed, unable to browse any website for a long period
at a time, speeds rarely exceeds 450 kbps - out of the possible
3600 kbps in the "Turbo" area I'm in. All this while the USB modem
shows 5 out of 5 bars and some person in India is assuring me that
the network access is good in this area - NOT SO. Now they are even
encouraging more people to join their already overloaded network
with a 50% discount on monthly plans! Don't bother! Oh, by the way,
this is in Hammersmith at a top floor apartment and with a clear
"line of view". But I have the same problems up in Bank, Central
London though not as often. Not recommended! You're better off with
two tin cans and string.
Rating:
Reviewed by Ned on 23/04/2008
Had an horrendous time trying to get it working on Mac OS X Leopard.
Firstly, I was sent no mac installation CD, so had to use somebody
else's internet connection to download all the drivers. Then it
still wouldn't work. I needed to change the default APN ID for the
modem from 3internet to three.co.uk. This took me ages to figure
out as the installation documentation is almost wholly irrelevant
and I'm not an IT expert. Now its working, it seems ok. I just hope
it doesn't break.
Rating:
Reviewed by Tony on 21/04/2008
I recently purchased the 3 modem for £69 to use with a payg sim.
I did some speed tests, and got between 330kbps and 530kbps, depending
on the site used. I found i was able to watch YouTube video's with
no problem, and after a week of surfing, making the odd download,
remote desktop access 2-3 times a day to my home pc, and watching
a few video's, I had only used about 300Mb of my 1Gb allowance.
I am very impressed with it, and wouldn't hesitate to recommend
it.
Rating:
Reviewed by Shayne on 20/04/2008
If you're having trouble, I would avoid the call centre and look
for fellow 3 customer's solutions. I couldn't find all the drivers
for a Mac on 3's website (the APN one seems to be missing) but managed
to find it on another user's personal website by googling the driver
name. The call centre was hopeless and even when I went to a store
with a USB memory stick, the guys in store couldn't help as they're
not allowed web access and the in store demo laptop has the USB
ports blocked. helpful. Otherwise I've found the connection of a
good speed and no problems with disconnections in various UK locations.
That's not bad as I live in a church with super thick walls and
have problems with normal mobile reception on Orange & 02. So once
its up & running, all good.
Rating:
Reviewed by Dave Wheeer on 19/04/2008
Awful. I'm suprised I'm able to connect to this website to be honest.
It's slower than my dial-up 28k modem 13 years ago. Three are absolute
crooks. I pay 25£ a month for 7 gig allowance...I doubt I use half
a gig in that time the service is so so SO slow!
Rating:
Reviewed by Darren Bown on 17/04/2008
Definitely the worst customer services I have ever encountered.
I have been using a 3g USB modem for the last three months, but
recently it started to go wrong - downstream traffic dropped to
zero after around 4 minutes of connection, timing web pages out
and three's modem application often not connecting with the modem.
I called customer services and followed their suggested steps. No
change. I did it again. No change. I did it again. Again, no change.
Knowing something about these things, I plugged it into a UNIX system
so I could follow the output logs. I realised that the point of
failure was when the modem contacted three to request *geeky dullery
obscured*. This seemed to me to be proof that the service was at
fault, rather than my computer (in fact, I'd already verified this
on an old XP box). I called them to let them know. they advised
me to turn off my anti-virus software and try to reconnect. I told
them that this was not acceptable. In the end, I did it anyway and
it still didn't work. Three days and nine phone calls later I still
have very patchy internet access and have dropped some business
as a result. I do not recommend three to anyone.
Rating:
Reviewed by Steve on 15/04/2008
Avoid these crooks like the plague!I bought a 3 mobile modem for
my daughter to use at University,first 4 months fine,a bit slow
and she found it impossible to use more than 1GB, despite paying
for 3GB (and no the credit doesn`t roll over,even though you pay
for it)Then over easter (she wasnt even there for 10 days) she logs
on and she gets 50,yes FIFTY messages saying she has gone over the
3GB (2 days previously!) they have charged her £23 for an hours
use,that she wasnt even aware of,even though an upgrade to 7GB is
only £10 a month more.Now she needs to use it for studying, but
cant for a further 10 days, unless I pay £23 an hour, until the
next bill is due.Spent all day on the Indian call centres with no
help at all just arguments.Point being, it must be impossible at
that speed ,less than 2.8 meg,to run up a bill that big,and not
even be warned,or capped, or offered an upgrade.I firmly believe
they just make up the bills as I have spoken to other users with
the same exact problem.
Rating:
Reviewed by Lawrence on 14/04/2008
sorry have to totally have to disagree brought mine on saturday
and being a coach driver brought mine for when at work and have
not had 1 single prob with connection was using my n95 to connect
through t-mobile....now that is a waste of time with connection
always dropping but never had prob with 3 connection speed varies
ive had little as 452mbs up to 2.1 which ok they advertise up 2.8
but for me it is fine as never lost connection yet which is more
important to me so cos of speed will only give 4 but keep up the
good work 3
Rating:
Reviewed by Gazza on 14/04/2008
Just the other day i bought a 3 modem (costing £70) & broadband
plus (costing £15). The reason for this is i cannot get a landline
installed at my house. I knew it would be slow,but thought 'it's
better than nothing'.Little did i know it only connects to the internet
once out of roughly 30 attempts. I spent £30 phone credit trying
to talk to women in India with 'o' level english.It was a real struggle
to understand them,& they couldn't understand a WORD i was saying!
What outstanding service,NOT! Whenever i did get connected (for
example youtube) it just disconnects itself,& it won't let me safely
remove it from the usb port,so i have to turn the pc off & try again.&
again.& again.& again-ad infinitum. fones 4 u-fists for them. They
blamed it on 'a weak signal/reception in my area'. The device is
absolutely worthless. Worse than that you have 3 days to take it
back or YOU DON'T GET A REFUND! They had better refund my money
or i will get very very angry & i will probably be arrested,upon
my release from prison i will know where to find them. On rating
it doesn't deserve even one star. It's a rip-off! IT'S A RIP OFF!
DO NOT GET ONE OF THESE,FOR YOU WILL BE RIPPED OFF & ENRAGED! I
don't even blame these poor people in India,I BLAME 3. Don't get
fooled. Don't buy one of these because you'll get ripped right off-IN
A BIG WAY!
Rating:
Reviewed by Jess on 13/04/2008
I hate this service! i purchased the mobile broadband ten pounds
a month and with in a few days my limit was used which is fair enough,
asoon as i was notified of this i stopped using it but when i accesed
my details on the website (using my old dial up) it said i had spent
another £21?? on what? i tried phoning customer services but i dont
think they actually have people on the other end! any way im hopeing
seens ive only had it a few days i can return it to the carphone
warehouse and im going to cancell my direct debit asap, i read on
this thing that they fine you for canceling your contract, i hope
they dont fine me? its rediculous! companies make stuff up to take
money off you! im appauled at their service and hope they die.
Rating:
Reviewed by Steve on 11/04/2008
It's heartening to see I'm not the only one getting completely useless
service from 3 Mobile Broadband. It's advertised as "the only broadband
you'll need". I got it so that I could transfer the dongle from
my desktop in my study upstairs to my laptop anywhere I choose to
use it. I previously had a fixed Virgin cable connection (2MB) with
no problems at all (£18 a month). The service from 3 is completely
unreliable, transfer rates drop to zero on a very regular basis,
it takes forever to download or upload large files etc etc. It doesn't
fit my idea of broadband at all, let alone the only one I need.
I've tried calling the call centre to be told that the signal strength
must be poor (it constantly shows 5 bars), I live in a poor reception
area (London inner suburbs) or that weather conditions must be affecting
the reception (an average nondescript English overcast day). I'm
so fed up I'm going to abandon the dongle to my occasional laptop
use for the duration of the 18-month contract (I've only had it
two months) and just swallow the cost of getting my cable connection
reconnected. Bad for my bank balance but good for my blood pressure!!
Rating:
Reviewed by Rob on 09/04/2008
I recently purchased the 3g mobile broadband on a contract for 18
months. My advise is to avoid 3G. The service is terrible, it keeps
cutting out and wont let me upload a file bigger than 2.4mb. Most
of the time I only get 1-2 bars. A dial up connection is the same
speed and is more reliable. I've tried to talk to the support team
in India and they tell me that I don't have good reception in my
area thats it! Thats not what they told me in phones 4u (Tooting)
who were very keen for me to buy this product but were not very
helpful when I tried to cancel the contract. I am now stuck with
a product that just wont work very well. 3G have ripped me off.
I will never use any of their products again and will tell everyone
I know of my trouble with them.
Rating:
Reviewed by spoonhunter on 04/04/2008
The service is terrible. I am keeping a diary of lost connections
and poor performance so that I can terminate the agreement ASAP.
It is impossible to use between 19:00 and 22:00 regularly, and often
poor at other times too. When it works it is fine. Often see speeds
slower than dial up.Avoid.
Rating:
Reviewed by Realbigg on 04/04/2008
I have to say that the Three mobile broadband modem is not great.
Download speeds are acceptable with some impressive peaks in performance
that are an improvement on my dial up connection (30MB in 5 mins
is better than 5 hours - trust me). The real problem with Three
is their customer service. It is soooooo frustrating trying to speak
to someone who can appreciate your problem when you have one. I
use Outlook and can't send any emails as the IP range that Three
have assigned to me (and anyone else???) appears as blacklisted
and means I cannot send emails. I have reported this problem and
after about three weeks of someone promising that "This has been
escalated to high priority, Sir - and will be dealt with by our
technical department" - the issue is still not resolved. It is affecting
my work and my sanity. I will never use Three again and strongly
advise anyone against jumping into a contract unless the service
has been fully tested in the trial period they offer. My problem
did not surface until after the trial period had ended. I have threatened
to cancel the contract and direct debit but I have been told that
I will have a debt collection agency on my back if I do this. Customer
service - what customer service??? Take my advice and think long
and hard before you leap.
Rating:
Reviewed by Joes M on 01/04/2008
I got a mobile and modem contract with 3 2 weeks ago. So far, I
think I have talked more to customer service than to anyone else.
Regarding the modem, having 100% of signal, I get very low speeds
(between 100kb and 600kb). The latency is very bad (min 250ms, up
to 15s!!) I get disconnected very often; it is almost impossible
to chat even on messenger. The solution from Technical support -
even though you have full signal... try to get closer to a window.
This service is rubbish. I am stacked with this contract for 18
months. Pay a bit more and go for one of the big companies...
Rating:
Reviewed by Mario on 29/03/2008
I have had 3 mobile internet and have had nothing but trouble. Before
I signed up I asked what speed I would get, I'm in Maidenhead. They
said I should be get around 2.8meg. I signed up and was told that
I had three days to return the modem if I wasn't happy. The three
days included the Sunday when I signed up. I was moving house that
Sunday. It took me two days to get the modem to work on my laptop.
The speed was horrible. I was getting maximum speeds of around 120k.
Sometimes I would get 800k on a good day and this would last about
30 seconds. I took the modem to the shop to have it checked. They
confirmed that it was faulty and replaced it. I had to wait 4 hours
to get the replacement as they had no stock in the shop and had
to get it from another shop. I cinnected it up and the speed improved
just very slightly. I was getting max speed of only 1011k. When
I called 3 (in India)to say that I wanted to cancel my contract,
they said that it would cost me £220 to cancel. I said that 3 were
not keeping their side of the deal. The lady, who I must say was
very polite and patient, said that the best thing to do is to speak
to the shop ion Maidenhead where I got the modem from. I'm going
to try that today. If I don't get this sorted I guess we will have
to settle this in court. My advice is... stay away from 3 mobile
internet. They are rubbish.
Rating:
Reviewed by Blake19 on 27/03/2008
I Wana cancell my 3 mobile broadband i recently losted my job and
dont no when il be back in work i cant afford to pay the £25 7mb
i currently pay each month for the 3 internet dongle i rang 3 customer
service and they told me that i would have to pay the early termination
fee which as its a 24 contract and iv had it about six months would
be roughly £500 isnt there anyway i can end this contract its becoming
a total nightmare for me and my family a the bills are adding up
each month! if you have a solution for me please email me on g-u.n.o.t@hotmail.co.uk,
ThankYou.
Rating:
Reviewed by Andy on 26/03/2008
Not that happy with the performance, had mine 4 months now and on
average only see 500 Kbps. Once it did go up to 1300 Kbps (joyus
time) but only lasted a couple of seconds then dropped back, this
was on HSDPA & good signal. They do say up to 2.8 Mbps wish I could
pay them up to £15 a month based on the performance, 3Gb download
a month no chance not enough hours to wait. Mine will go in the
bin when the 12 Month contract is up or I might just let the dog
play with it.
Rating:
Reviewed by REJ on 22/03/2008
I've found this service to be brilliant. Places I've used it in
are: London; Southampton; Aldershot; and Bedford. I've been able
to play World of Warcraft without any problems. Well recommended!
Rating:
Reviewed by Sri on 21/03/2008
I've been using this for five months now but very disappointed with
the connection speed. I had to choose 3 because of my constraints
to go with other wired broadband providers. Most of the time (90%)
I get connection speed under 500 kbps. In that more than half the
time, I get 0.0 kbps. I have to restart the connection or simply
wait few hours. Also my IE seems to crash ever since I installed
the 3 software. So, if you want a mobile broadband connection, don't
go with 3. If you do, assume you are connecting to a simple dial-up
network and expect the slowest possible traffic.
Rating:
Reviewed by retr0b0y on 19/03/2008
i've got the £15 a month modem on contract and it's fine, very fast
and never had any connection problems recommended
Rating:
Reviewed by Reg on 13/03/2008
My 1 month long experience Of '3' and the 'free' mobile modem -
I have had no real problems at all. Very occasionally the modem
will drop out and disconnect, but this seems to be caused mainly
by the computer. The modem is often left on literally all day, and
remains stable and fast. As regards the '3' network, I was with
them for 2 years (mobile phone) via Carphone Warehouse and must
say that the service from both was faultless. I am on the 3GB/£15
per month contract.
Rating:
Reviewed by Gwen on 03/03/2008
I can see that Gary has had real trouble with 3. I am currently
in dispute with 3 and Carphone Warehouse. I took out a contract
for a 3 modem on the 27 Dec 07 from the Carphone Warehouse. Before
going ahead with the modem I asked the sales rep if I could bring
it back if it didn't work as I knew my boyfriend's house was in
a bad area for mobile reception. Anyway it didn't work so on the
29 Dec 07 I took it back. After some discussion and glum faces at
the Carphone Warehouse they cancelled my contract told me to cancel
any direct debits that 3 may set up. To this date I am still receiving
bills and statements from 3 and have recently received a letter
from a debt collecting agency who are acting on behalf of 3 threatening
me with legal action and that information will be placed on my credit
reference file if I do not pay the outstanding debt. I have had
lengthy telephone calls with both 3 and the Carphone Warehouse and
am still waiting for it to be resolved. Apparently , the Carphone
Warehouse have never sent 3 a disconnection code and until they
receive this 3 will not cancel my contract. I thought everything
had been resolved on Friday when I had a conference call with both
companies but today 3 called again to say they still couldn't cancel
the contract. Boyfriend to visit Carphone Warehouse tomorrow!
Rating:
Reviewed by Mark Richardson on 20/02/2008
I had a row with T-Mobile when they wanted to charge me a fortune
to upgrade my phone to a mobile broadband compatible phone to use
as a modem with my laptop. Opted for 3 instead and got my new phone
into the bargain. I have an 18month contract on the Mobile Broadband
Max package. I'm very pleased with the service and the connection
speed is often in excess of 2mbps (Manchester). I've used the service
in London, Brighton, Portsmouth and southampton and have had similar
results - it's better than my landline connection with Orange so
much so that I'm going to ditch my landline connection altogether.
Fab service, good price and excellent customer service from the
3 call centre. I'd highly recomend 3's service to potential new
users.
Rating:
Reviewed by Neil on 18/02/2008
I've been using the 3 broadband dongle on prepay for about a week
now - never lets me down and is the only wireless broadband provider
in the village where I live. In fact I have a near 100% success
rate in getting 3G HSDPA coverage. Today, using at Leeds/Bradford
airport I was getting speeds around 1.5mpbs (run a broadband speed
checker found in Google search, don't rely on Windows as it'll tell
you 2.8mbps all the time, which is isn't). My Vodafone alleged 3G
card on the other hand, provided by my company, sped along at just
500kbps. So, is it worth the money - hell yeah. £10 for 1gb without
a contract is sterling value - my company pay £25 a month on contract
with voda and that is limited to 250mb.
Rating:
Reviewed by Tom on 15/02/2008
Im a student currently on a years work placement in sheffield. As
broadband provided in student housing is very poor, I thought that
I would try something different and chopped and changed my 3 contract
and bought a 6120 (£80) to replace my N73. This allowed me to recieve
broadband speeds on my laptop, yet use my phone to connect to the
HSDPA (3.5g) service that 3 provide, which is supposed to be patchy
in Sheffield, as it is near the Pennines, however I receive no such
problems and now am enjoying broadband wherever I go, be it on my
laptop or my phone. Just ditch the dongle and just buy a cheaper
phone that will connect to the exact same service with no loss of
speed.
Rating:
Reviewed by gary on 12/02/2008
I just wanted to share a warning about our experience with the 3
mobile broadband key. We took out the contract in London where the
key was fairly slow but did work. I asked the 3 rep prior to signing
up for the service that I would be moving to Hove in a few weeks.
He said that this would work which confirmed what the coverage checker
on the website said. On the day I arrive in Hove it turns out that
3 don't cover this area. The result is that I'm stuck with a £15
a month contract for another 21 months for something that is worthless.
3 are refusing to budge even though I was promised that it would
work. The problem is that the trial period was only valid whilst
I was in London. Again, I tried going back to the fact that the
3 rep (and their website) claim that you can receive basic coverage
at my new address in Hove. I don't have any issues with mobile coverage
in the flat I'm in at Hove (with Orange and Vodaphone). I'm assuming
3 just don't cover this location even though they claim to! Even
more annoying is that there is an advisement board on Hove high
street advertising their roaming service - yet just around the corner
it doesn’t work. Amusingly I was told by a technical representative
that 3 were planning to install a new mast on my road in Sept 2008!
Not too useful to me right now. How can companies get away with
this? You pay for an expected level of service yet they squirm and
point to the small print when things don't actually work as they
are supposed to. To even get to speak to a manager it took 4 phone
calls to log the same problem and then a 1 week wait. Quite disgusting
service. I would stay well clear and choose a provider with better
coverage. Please spread the word about this. I can only assume that
more people will go through the same problems with 3 and their broadband
USB keys. The more of us that can build a case the better. Hopefully
we could force them to own up and admit that they were wrong to
claim that their wireless coverage would work in my area.
Rating:
Reviewed by nigel jennings from Nottnghamshire on 10/03/20008
I decided to go on pay as you go and purchased the dongle for £99
and a £10 voucher, i was able to connect and surf the net for 20
mins max! The signal had only 1-2 bar and i live in a 7th floor
flat during the week! I tried to contact customer service and was
on hold for over half and hour. Due to a sleepless night rang at
4am and got straight through to their non uk call centre, it was
very hard to understand the gentleman from india but eventually
he told me that they were having problems with the internet and
to try again in an hour. An hour later i still could not connect
as it was only 5am i again got straight through to customer services
and spoke to a indian lady speaking broken english again! This time
i was given several excuses including my virus programme downloaded
a large file and that when i credited my account i clicked the wrong
button. Needless to say i returned the modem the next day. My vote
goes to T-mobile who allow you to connect to broadband on your laptop
through your t-mobile contract phone for an extra £5 if you have
web and walk already otherwise its £12:50. Also you have 3gb max
and a fair usage policy so as long as you use it reasonably they
don't charge more than the £5.
Rating:
Reviewed by Rayvone on 12/10/200
The mobile broadband may be a bit pants as indoor reception is not
that great. This generally applies to all providers. I use a 3 sim
card in my iPad and I can not fault it. On my travels I regularly
have full signal and is generally higher than my orange iPhone and
company Vodafone blackberry. I've had the sim for 3 months now and
have only had to call 'deli' once. The value for money is out of
this world compared to the other providers.
Rating:
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Consumer Reviews from other websites (199 reviews) 3 Mobile Broadband Reviews at Mobile Phones UK (199 reviews)
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