Write a review of the O2 X1! Please share your experiences to help other people choose the product that's best for them. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising! Reviewed by kiba on 10/03/2007
the o2x1 is okey , the advantages of this phone is it has great camera .
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Reviewed by heyyo on 16/08/2006
this phone is okay. nothing spectacular. mine got half eaten by my dog.
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Reviewed by aaron on 09-06-2006
The o2x1 is the biggest piece of juck i have ever bought, i can not phone anyone or even recieve calls. BEWARE do not touch this phone. i have send it in to get replaced. they better get me a better phone. the phone is useless
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Reviewed by gill cox on 21-04-2006
my original phone was ok. the customer service for a replacement phone leaves something to be desired.
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Reviewed by dave on 17-03-2006
the x1 is the worst phone ever i was going to bin it but a txt from o2 changed my mind as they said it was a fire hazzard and for me to send it off i will get a new phone as replacement not bad as there was only tape holding it together cool
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Reviewed by Pete on 23-11-2005
This phone is truly appauling.
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Reviewed by DAVID on 25-08-2005
I believe that the phone has a average camera, much better than my replacment phone ( NOKIA 6610i ) the only real down fall of this phone is ... the ariel, that broke and that was the end of the 02 x1 for me.
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Reviewed by Nathan Harrington on 06-08-2005
I'm so glad I've found this page. I've had the X1 for over a year. When I bought it I thought it was great - easy to use, looked the business etc etc. Then I started to experience problems with the screen freezing and switching itself off. I took it to O2 who sent it away for repairs, and promised me it would work properly. Within 5 minutes of walking out of the shop, the same thing happened again! They sent it away again, and this time they changed the entire phone. But yet again, the same problems! I've given up with the thing now and am changing it. What's really miffed me off is the fact I've got #25 of credit on the phone, but cannot use it. I won't ever ever buy an O2 phone, or use O2 network again - they're complete cowboys! If you know what's good for you, avoid this phone like the plage - it's useless.
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Reviewed by Bird on 05-06-2005
I own the O2 X1 for quite a long time. It is really the worst mobile that I have been used before. It always turn off itself and freeze frequently. I would O2 X1 is the worst phone. Unfortunately, I can't put no star in this review.
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Reviewed by Sam on 29-05-2005
THIS PHONE IS AN ABSOLOUTE DISGRACE! IT TURNED ITSELF OF ALL THE TIME, IT WOULD FREEZE ALL THE TIME, THE GAMES DIDN'T WORK AND THEN DELETED THEMSELVES, THEN IT WOULDN'T TURN ON (AND I'M NOT STUPID, I DID TRY AND CAHRGE IT!) I SENT IT TO O2 TO GET IT FIXED. INSTEAD THEY REPLACED IT WITH AN O2 X2. I WAS SO HAPPY THAT I HAD GOT A NICE, NEW PHONE. BUT IT WAS JUST AS BAD! O2, FORGET ABOUT YOUR 'X' RANGE; IT IS TERIIBLE. I NOW OWN AN ABSOLOUTELY FANTASTIC SONY ERICSSON K700i. I WOULD HAVE GIVEN THE O2 X1 NO STARS BUT YOU HAVE TO GIVE THEM AT LEAST ONE!! IN A NUTSHELL; YUCK!
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Reviewed by Phil on 06-05-2005
I got this phone 4 mi bday last year and i thought it wo a pretty gud phone until it didnt recieve txts 4 about 2 weeks but now it is recievin txts now so its still a pretty gud moby!
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Reviewed by Allen on 19-04-2005
This phone is quite gd, it dont freeze or anything and you CAN get on da wap, the camera is gd for the price once at the right angle and in the right light. the annoyin thing is the chod inbox which only stores 10 messages and the 2mb of photo and video (with no sound)storage. The info tone about the call charge is annoyin and it cant be turned off. Its ok for the price but i wud reccomend payin a bit more and gettin a better phone with more on it. THERE ISNT ANYWHERE THAT SELLS THE DATA CABLE.
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Reviewed by Sadie on 08-04-2005
I really wish i had read these reviews before buyin this piece of junk..never have i had a phone that had so many faults! It constantly freezes and turns itself off. Can never access WAP even with full signal, i never get my text messages through,without having to turn the phone off and on again, even writing the text messages takes forever..might as well just call the person instead. i have to admit, i was happy with the phone wen i got it, no probablems at all, then 4 months down the line,it all goes down hill. i really think O2 should just stop the whole line of X phones..stick to being a tariff service, leave the phones to the people that no what their doing!!
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Reviewed by Ryan on 16-02-2005
I Hate This Phone! I Got This Phone Last Christmas And It Freezes All The Time. Its Amazing how So Many Other Peoples Phone Does The Same As Mine. It Freezes All The Time And Turns Itself Off Wen Its Bored! I Hate This Phone! I Am Just Buying A Nokia 3220! I Love It! DONT BUY THIS HORRIBLE FREEZING PIECE OF JUNK :-) Ryan
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Reviewed by Philip on 19-01-2005
THIS IS THE WORST PHONE I HAVE EVER BOUGHT!!!!!!!!!!!!!!!!!!! EVERYONE I HAVE EVER KNOW HAS HAD PROBLEMS WITH IT. MY CAMERA BROKE OFF AND O2 ASKED FOR 100 QUID TO FIX IT!!!!!! I BOUGHT THE NOKIA 3200 INSTEAD.! FOR THE SAME PRICE I GOT A NEW PHONE.
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Reviewed by sarahjane on 18-01-2005
hi very happy with the phone until now i can not here my ring tones any more when people ring i get nothing but i can talk to them and i can ear them but its just the ring tones has any one got any ideas all the settings say that they are on but no sound please get back to me my email is mixer38@msn.com
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Reviewed by ciara on 18-01-2005
this phone is a discrace!!!!!!!!1 i have had many problems and my fone always freezes+ cuts of, the games have all deleted them selves+ i dont recieve messages as quick as i should! can sum 1 plz tell me the address you send your phon to get fixed??????plz help
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Reviewed by HD on 02-01-2005
does any1 know where i can get a cable for this phone. im fed up with it and am gettin a different 1, but i cant get the photos off
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Reviewed by Lotte on 29-12-2004
CAN SUM1 HELP ME!!! bought this phone bout 6 mnths ago and loved it at first! but it crashes regularly and how the hell can i get my pictures onto the pc!!! some people have said they are getting theirs upgraded to an X2! how can i do this bcos the x1 is crap! please email me or add me to ur msn list, lotteloop1234@hotmail.com cheers
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Reviewed by Demon on 11-12-2004
I bought this phone from a friend when he upgraded, for a few weeks it was fine, then all the games went?!? It frezzes then turns off and cant save pics from the new (although its supposed to). Txt storage is rubbish compared to me old one (300 msgs) as opposed to 10. DONT BUY ONE THESE THEYRE JUNK!
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Reviewed by rachel on 04-12-2004
AT first i thought this fone was great, having the rotating camera it seemed excellent. but aftre a few weeks i started having problems with it the games disappeared n its started turning its self off all the time. i sent it bac 4 repairs but again after a rfew weeks it started turning it self off all the time.
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Reviewed by Giani on 18-11-2004
This is by far the worst phone on the market. Texting takes an age to do because the predictive text has the writing speed of a five year old and any text the user puts in for phone to remember is lost whenever the phone is turned off! The phone crashs more frequently than windows and that takes some doing!! The camera is terrible, the pictures look like they were taken underwater!! Ringtones, wallpapers, forget it no one supports the X1 not even O2!!!!!!! Utter utter JUNK.
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Reviewed by Leah on 14-11-2004
If i'd of read these ratings before i bought it i woudln't of bothered wastin my money on it!!!! I had it for a week before it started It freezing all time switching off and sum days the keys didn't even work on it. My advice DON'T BUY THIS PHONE !!!!!! But 1 thing im gettin a free upgrade on it to the X2. This dosen't even deserve a rating of 1.
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Reviewed by leona on 11-11-2004
this phone is such a disaster it shouldnt even get a 1!got this phone for christmas last year and its been in the shop getting repaired more than ive had it,complete rubbish freezes all the time shuts off,erases numbers and is basically a pile of ****.I understand some people on pay as you go have had these phones upgraded for free where as i have had 4 new ones and each one has broken again within a month.i think everyone should coplain 2 watchdog!people please DO NOT BUY THIS PHONE its a complete waste of time.
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Reviewed by Lauren- London on 03-11-2004
This phone has major manufactoring faults which showed up after about three months and despite having sent it back twice were still not fixed. If ur looking to buy this phone..DONT. Get the K700i instead which is what I did. The X1 randomly freezes and shuts down- writing a text is slow and VERY frustrating- the video recorder doesn't play inreal time but speeds up..alot and the camera simply isnt anything to write home about. NO flash unlike the k700. The only thing that this phone has over the k700 is battery life..and lets be honest all you have to do is charge ur phone up FULLY (12 hrs recommended) for the first time, let it run down to empty and ur away this vastly improves ur battery life. simple and worth it. Once again..DO NOT BUY the X1!!!
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Reviewed by p stafford on 20-10-2004
o2 are worse than poor never never never use them
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Reviewed by gem on 15-10-2004
sorry o2 but it's a disaster. got an o2x1 for chrimbo and it totally broke. cos it was still under guarantee, after many arguments with the o2 people and much procrastination on their part they sent me a new one, now that ones broke! the games disapeared after about a week, it freezes constantly, it turns itself off, i cant recieve messages, what else can go wrong with a phone? a bit of advice to anyone with an o2x1 - DONT CLOSE IT UNLESS YOUR ON THE OPENING MENU!!!
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Reviewed by Adam Graziour on 05-10-2004
I cant believe i gave this phone a rating of 1. It should be in minus figures. I bought this phone and after about 4 months it went completely dead. I know other people who are having the same problem with the same phone. Trust me if you are thinking of buying a phone DON@T BUY THE O2X1.
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Reviewed by julia on 29-09-2004
Hello! Wot a crakin phone! highly recommended picture quality is the bets around and the sleekness of the fone is sheer class!!! am chuffed as it only cost me 80 quid! only downside duz eny1 no wher i can get decent ringtones for it? plz help!! Live long die proud have fun n play loud x
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Reviewed by summers on 28-09-2004
bought three o2 x1's for my kids last november.had to take them back to the o2 shop when they know they is a fault with them and they are gonig exchange then for o2 x2
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Reviewed by Martyn on 24-09-2004
the phone is complete rubbish ... it worked for the first few days... now i cant call out it comes up 'NETWORK BUSY' even with orange and virgin. got in touch with the O2 X1 helpline .. Was they any help. i dont't think so.. who ever else is having or had this problem please let me no wat to do ... eamil me at mart_man_15@hotmail.com, most appreciated... bye
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Reviewed by Dave on 21-09-2004
Anyone who has a working one of these things is either extremely extremely lucky or is lying because they work for O2 building the things or something. It has little or no Java compatibility despite 'JAVA' being listed in the features. It does freeze very often. The buttons are very unresponsive. It deletes games for semmingly no reason, even the ones it comes with disappear after a bit of use and cannot be re-downloaded. It also has no real way of transferring the pictures out of the phones small 2MB memory. On the surface it looks fairly feature packed for a phone of its generation but within an hour of using it you're almost certain to wish you chose a different handset. I am told it's great for banging in nails or smashing open coconuts when a hammer can't be found though!
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Reviewed by Ste on 18-09-2004
Pure and utter dog mince. Dont waste your money. O2 know that this fone is rubbish and dont want to know after you've bought it. Please take my advise, DO NOT BUY. They're are plenty of other better clam shells out there. This is the worste. Freezes all the time, contrast goes wonky. Constants turns itself off when it feels like it. Ringtones are rubbish Only saves 10 SMS at a time. PURE PISH!!!!!!!!!!!
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Reviewed by niki robinson on 14-09-2004
ho my god had this phone 4 like 6 mounths and is poor i thought it was ace 4 1st day now is rubbish it freezez all time and games do 2 and o2 wont send me a replacement i want a new one but after paying 179 pound 4 it i feel money has been wasted now i have 2 pay 4 new phone gutted
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Reviewed by TREBOR on 08-09-2004
This phone is the worst mobile I have ever used. It freezes on numerous occasions - very irritating when you are half-way through writing a text message! Answering calls takes forever. At various times the display loses its resolution, brightness etc. It can only handle a limited number of messages. AVOID !!!
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Reviewed by sinead on 06-09-2004
I bought this phone around 8 months ago and within 6 months of purchase It had already started freezing and turning itself off occasionally. This grew more constant, but did work now and again.Then i found my sound didnt work and so I couldnt hear it ring. So i had it on slient mostly and it wouldnt stop randomely vibrating and when it was on "manner mode" the lights on the front constantly flashed red,yellow and green. Then shortly after my games had disappeared,and my phone wouldnt turn off, but froze whilst saying goodbye! A couple of weeks ago the slient vibrate mode stopped working as well. I sent it to be repaired and I when I was in the shop the woman had told me that 3 other people that day had brought the same phone back and reading the reviews other people have found the same problems. If you are reading this and thinking about buying this phone, dont.
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Reviewed by Marky Boy on 05-09-2004
I have had the phone a while now and have had very few problems with it. I think you either get a good O2 X1 or a bad O2 X1 and I've got one of the good ones. The only problem I have is answering calls first time but I think you just have to hold the green button down and that works. My one barely crashes and I haven't lost any games or ringtones and they were simple to download. I DO HOWEVER need help with a question. Is there any way of getting the pictures on the phone onto a pc? There is a socket hidden at the top of the phone by the arial, is this where you can plug a wire in to which links to a pc? OR can you e-mail the pictures from the phone to the pc? I would be grateful for any help? My E-mail is mark_h_w@hotmail.com THANKS!
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Reviewed by Nixi on 04-09-2004
I have had this phone for about 6 months now as my Nokia 3510i broke down and Nokia were rubbish! I got this phone and its fab!Ok it only holds 10 txt messages and someone i know has been able to hold more so im confused! Its froze on me a few times and i cant recieve mms as it wont for some reasons which others have covered! The button to answer a phone call i have to press doesnt always work and i have to press a few times! Good Phone though, but i would like to be able to store more messages! From a resonably happy customer!
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Reviewed by happy on 31-08-2004
had my fone bout a month now and its the best fone ever! great ringtones, great polyphonic sound, excellent quality camera wif video and the rest of the fone. except 1 downside. i lost mt games. u git 2 wif it and i d/loded 3. i went 2 play 1 and they wer gon. i soon found out the reason for this. i had 2 much ringtones. tried 2 d/load them again but couldnt. i hav a mssge for all those ppl who complain that u can only store 10 mssges- y not delete them, u dont need them for ever. other than my prob wif the games i fink dis is a brill fone and WOOD RECCOMEND IT 2 ANYBODY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Reviewed by Steph on 28-08-2004
Had problems tryn to get this fone to start with, it seemed pretty gud first few days, then started to freeze and not receive or send txt messeges. For the price I dont think this phone is a gud buy as you cud buy a cheaper fone that wouldnt mess up on u with practically all the same features. I have to give O2 credit tho, the pictures and the video screen r amazing. But everything else ........ so 2 sum up....... Gud features =>outside decor => Screen (video and picture are excellent!) Bad Features => Screen Freezes => Cannot receive or send txt messeges ocasionally. => Only can store 10 txt messeges (irritating to say the least!) Well that is only three downfalls BUT they r pretty major factors against the fone as you buy a fone to txt and make fone calls, so O2 insted of spendin time on the fones "make-up" spend more time on the important features! My fone started to get no signal for 4weeks (so ther must b something wrong there!).....so I sent it off for repair and am patiently waiting for it as I have no fone..... :( Thanx O2! (i understand u cant hear the tone of my voice, sarcasim ppl).
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Reviewed by Andrew M on 20-08-2004
I bought this phone on the 4rth of june 2004 its rubbish i got it played a game went to exit wats the phone do FREEZE i also had problems answering it it takes AGES.I sent phone back they had a look at it and im getting a new one next week. I think the o2x1 is RUBBISH!!!
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Reviewed by Katie on 13-08-2004
well im on my second handset already and i only bought the phone at christmas. the problems did not occur till 4 months after purchase. it started to freeze and turn itself off then wouldnt work at all!!! im on my second and this one takes ages to answer a phone call as other people have commented and the screen light stays on for prolonged periods of time - wasting my battery! i have emailed O2 to ask if i can get a replacment but another model! this phone is poor. it is not too advanced for people to use, it is no where near as advanced as some Nokia phones so why can't this phone work when other phones can do double the tasks??? annoyingly this phone is more expensive than certain Nokias that are miles better!!
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Reviewed by chaz uk on 28-07-2004
this is a piece of **** my camera fell off my internet dont work i am extremely dissapointed with my o2x1 rubbish!! WARNING!! DO NOT BUY THIS PRODUCT INLESS YOU HAVE #150 2 SPARE ON MENDIN THIS THING THAT AINT WORTH IT
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Reviewed by Lamorna on 23-07-2004
I just got this phone today, and so far I think it is brilliant, although it has cut out on me a few times and text messages come like hours after they are sent. Although this could be a problem, it is still a fab phone, with brillaint picture quality, good games and outstanding ringtones. (although downloaded ones may be to more peoples taste) judging from what people say I think that some of it is because it is quite an advanced mobile, and that can get the better of some people. However, time will tell if I am right or not. My msn is twistified123@hotmail.com if you wish to talk about the mobile
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Reviewed by Oli on 22-07-2004
is there a website were you can download wallpapers for this phone? All wallpapers seem to be for nokia phones. Please email me oli1luvsya@boltblue.com
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Reviewed by Tom on 21-07-2004
I got this fone in June 2004. No probs wotsoever yet. I think cos i have a later version or sumat. Got good features... Camera quality is great, looks great, internet is good, can get good free ringtones.... However, things that r annoying r slow texting (cant keep up), cant add words 2 dictionary, cant answer by flippin fone open - takes ages 2 answer a call when u press green button, rubber plug for charger slot comes off so gets lost easily, can only store 10 txts, so inbox gets full quick, but most annoyin is THERE IS NO DATA CABLE. so that means u either have 2 delete old fotos, or just store em all on the fone, which slows the fone down even more.
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Reviewed by NOC on 21-07-2004
I loved this phone when i first got it. I must admit i am still very attached but have found a few niggly problems. It kept crashin on certain games to the point where i would have to remove its battery to resume normal operation. For a while it kept turning itself off when it had no reception but I sent it back & was sent another of which i have had no probs with (though i sometimes have to press answer key few times before it answers a call!!) Though having said all this I consider it one of the best of its league. But can anyone help me as to where i can get wallpapers for it. Its very restrictive as none of the normal tone/logo companies seem to support it. If you know, please email me on busby161@hotmail.com
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Reviewed by JaY on 15-07-2004
this phone broke on me within 3 months, and took 4-5 weeks before i got a replacement
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Reviewed by neil on 14-07-2004
i wish I'd viewed this site before purchasing this phone. i\'m on my third x1 and its just crashed the same as the others. Absolute rubbish, why when there are so many problems with this model don't O2 recall them.
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Reviewed by ellie on 06-07-2004
I bought this phone about a month ago and although many people say that it has its problems, i have not experienced them so far! Although it has awfully bad ringtones and pretty bad games, the camera is very good quality and it stores a lot of pictures so I will give this 4 stars and reccomend it to people!
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Reviewed by K Porter on 06-07-2004
Purchased the phone at 12.30 today, charged it and started using it at 5.30pm. By 6.30pm the screen went white and froze. Taking it back tomorrow. Absolute rubbish.
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Reviewed by Ste Gadd on 05-07-2004
Who is the actual manufacturer of this phone and why is there no support for it - no data leads, downloads, nothing. Please can someone advise me if they have any info. regarding data cables etc. Cheers, ste_gadd@hotmail.com
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Reviewed by bex on 04-07-2004
phones ok but cant find cases for it!!!!!
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Reviewed by Sarah Liv on 03-07-2004
I have been pleased with this phone, even thou it freezes now n den but i am happy with all the features it has. but i have lost my games on it and i dont now how to get them back if any 1 does please contact me on sarah_liv@hotmail.com.
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Reviewed by L-A on 03-07-2004
This is my third phone and i am taking it back tomorrow, hopefully to get a refund because the phone is rubbish and all three phones i have had have been faulty. It crashes, wont switch off, the battery goes dead right after charging it fully, and it switches itself off constantly.
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Reviewed by PAUL PRINCE on 03-07-2004
HAD THIS PHONE FOR TWO WEEKS,WELL IMPRESSED WITH IT. COULD ANY ONE TELL ME HOW I GET MORE THAN 15 SECONDS WHEN FILMING.
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Reviewed by Jeremy on 03-07-2004
Excellent Phone!! The pictures that the Camera produces are of the highest quality that I have Seen. Ive had this phone for 6 Months now and not had ONE problem with it.
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Reviewed by Mark Miwurdz on 30-06-2004
Got it in February, my wife uses it, not really worried about all the bells and whistles, just wanted a straight forward reliable phone. It fails on both counts. The user interface is very poor compared to, say, the Nokia (I have a 6230 which is far superior and easier to understand). The four "soft" buttons seem to swap randomly as to their use. Texting interface is not great (though have to admit I'm not an expert). Most disappointing is the reliability. The standard freeze/switching itself off faults were few and far between at first but gradually got worse, and it became unusable around mid June. It's being "repaired" now but reading the reviews here my hopes are not high. Basically, avoid this phone!!
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Reviewed by Natalie Doherty on 24-06-2004
I have also had problems with my o2x1 and the camera of mine is faulty the phone switches itself, the green light on the front freezes and in general the phone is rubbish. O2 are refusing to give me a new phone as they are saying that i have damaged it even though on the repairers delivery note it states faulty product. I men how plainy simple is it the phone is faulty i should have a new one. Customer services send you round in circles and make sure you dont get a new phone. I have now been told to go back to the shop and demand a new phone even though they have been withdrawn from all O2 shops. Because i am on contract i have lost a months minutes as they couldnt give me a loan phone and am also tied in for a year . Anyone with the same probs email me Darwinspal85@hotmail.com Thanks DONT BY AN O2X1 THERE RUBBISH !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Reviewed by Jen on 21-06-2004
have to say, i haven't had a single problem with this phone. yes, it turned of a couple of times but that's coz i was messing about with it and doing things i probably shouldn't have been. it looks wicked cool, and because this is my first mobile, i have had not problems adjusting to it. i personally find it very easy to navigate, though i sometimes forget where a certain thing is located. the pictures it taked are great quality, but i think my cats are getting sick of me aiming it at them all the time.... i have a question. how do i set downloaded pics as wallpapers? they are currently stored in the Push Inbox but i don't know where to go from there. sadly, the handbook is utterly utterly hopeless.
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Reviewed by T on 16-06-2004
I bought this phone in april and all i have had is problems right from the start im now taking it back and hopefully exchannging it for a samsung E700 my advice dont get the O2X1!!!!!!!!!
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Reviewed by lisa on 12-06-2004
if anyone no's where i can get a data cable from pls email me on lisacro@aol.com thanks
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Reviewed by Ena Conway N ireland on 11-06-2004
I bought this phone at Christmas for my daughter. Has been back twice for fault. Phone freezes out -only way to reboot was to remove battery - losing all data. Have since got two replacment handsets. Just picked it up today. Watch this space. Phone is obviously faulty and is rubbish.
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Reviewed by htafc 4 life on 10-06-2004
i wont 2 no if u can record sounds on dis fone, plz email me at r.noon@ntlworld.com
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Reviewed by Joe Egar on 08-06-2004
My son bought one of these phones that subsequently developed a fault within 2 weeks. He took it back to the shop where it was purchased and received a replacement phone that developed the same fault within 6 weeks (some improvement I suppose). The fault is that the screen freezes up rendering the phone unuseable. I only gave this phone a rating of 1 because a 0 was not available.
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Reviewed by Richard on 27-05-2004
Do not buy this phone. I have had one since Christmas. It has been back to the 02 shop three times for the same problem. The phone freezes out and the only way to re-boot is to remove the battery - thus losing all data stored. It is rubbish.
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Reviewed by mark greenland on 09-05-2004
i can honestly say that this phone is the worst choice i have ever made!!!got all the same problems as everyone else...phone keeps shutting of,cant sent or recieve text messages,screen goes off,cant accept pic messages and the texting is so slow.i really hate my phone and when i did take it back to the link where i got it on pay as you go they were not interested and said that i would have to pay to have it sent off.to top it of i only got the phone to get pics on my pc but have since found out that you cant buy a poxy data link cable so whats the point of the cam!!!IF ANYONE FROM O2 READS THIS,YOUR PHONE IS A JOKE ITS THE WORSE EVER AND I THINK EVERYONE SHOULD COMPLAIN TO WATCHDOG AS ITS A RIP OF AND ALL YOU AT O2 NO IT!!!!! DO NOT BUY THIS PHONE,IVE NEVER READ SO MANY REVIEWS THAT ARE BAD FOR ONE PHONE.
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Reviewed by Chantelle on 04-05-2004
Hope lots of o2-x1 (experienced) users read this, as too many people I could e-mail for advice!. I got this phone pre-Xmas 2003 and I'm sure the phone does much more than I realise even now. However, I finally enquired yesterday in an o2 shop as to how I transfer photos I've taken on my phone to my pc and was told you simly e-mail it to yourself!. I was amazed at how simple it was BUT 24hrs later from e-mailing it, I have still not got it. Trying to get some help and advice from o2, whether it be through all the phone numbers they give you, the website or by e-mailing gets you absolutley no where!!!, you either get told to ring another number or you just get cut off!! I also wanted to enquire as to why I am able to download ring tones but my phone won't let me download wallpapers or text tones. The phone itself I am pleased with (millions time better than last one!) BUT yes, it does occasionally 'freeze', I find, if you are texting too quickly. There are a number of tunes but not all that! All in all, a pretty phone!, quite impressive but you need to really understand it yourself or have a smart friend! Biggest annoyance is not getting any help or enough instructions from O2!! If anyone wants to e-mail me with much needed help, please do! at chantelle.newcombe@btinternet.com
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Reviewed by cath on 04-05-2004
hi i bought my phone at the end of february, it has frozen about 4 times but only if i am tryin to do lots of things at once and the phone cant keep up with me, i like the phone a lot though, but i cant access the internet or send or receive photos, could anyone tell me if i need to go back to the o2 shop and register my phone to be able to do this, i am on 'pay as you go' if it makes a difference to the phones ability?!
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Reviewed by Lee on 02-05-2004
I am sick of people constantly moaning about this phone so i thought i wud write my own review. i have had the phone for a while now and not one single problem and i would recomend it to anyone.
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Reviewed by tj on 01-05-2004
The phone is good having fun but does anyone know how to save your own words in the t9 dictionary? its a pain having to keep going back to normal writing so that you can type in your word? Example if i want to write TOMOZ it comes out as TOMMY and i cant change it If anyone knows please E-Mail me at cyrilnutkins@hotmail.com Thanks
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Reviewed by T.J on 26-04-2004
I av hd this phone for a week now and i think its super thte quality is outstanding and the price what can i saw cheap or what. The camera is really good and i think it could compeat with the big boys.The zoom quality is great. Some of the games are cool but i would just download some or bye some. The ringtones are good but i just bye some of da latest ones. The sound quality is excellent. I think dat this phone will go a long way. Dis phone is COOL All you people that got dis phone RESPECT.
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Reviewed by Tim Sutton on 22-04-2004
It's ok. It looks good, the camera is fine and if you can live with being tied to O2 for everything then its a pretty good choice, except for one thing: It cant store texts! :/ They are saved to the SIM, which in my case has just 10 slots. How stupid is that? The handset has 2mb of memory for photos, and not a single byte for message storing! Grr. I'm taking mine back simply because of this, but if you dont feel the need to have texts stored then I can recomend this phone.
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Reviewed by lizzie on 20-04-2004
Whatever you do - DO NOT GET ONE OF THESE!!! I upgraded to this phone in Dec 2003, since then it has been back and forth to my O2 shop for repair and upgrading. Since the last repair my problems have become increasingly worse. I got my local O2 shop to phone customer services this morning and after a hell of a lot of ranting and raving by me they have finally agreed to change the phone. Yippeeee. I obviously refused an X1 as no way am I having those problems all over again, I am waiting for my new phone to be delivered, I have chosen a Sony Ericson T610, which in comparrison looks a hell of a lot better and cannot be any more unreliable. My message to you guys out there is moan like mad to customer services and you never know they might finally get the message that this phone is a pile of c@@p!!!!!!!!
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Reviewed by on 15-04-2004
I got this fone in november and i have no troubles!!! I cud have had any fone i wanted but i chose this n im glad i did dont let these snobby ppl put u off its great!
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Reviewed by tauqeer on 14-04-2004
this cell is really a gift from heaven.its picture quality is really goooood.it is one of the coool sets
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Reviewed by Unhappy Bunny on 08-04-2004
Aha, here's me wondering why my phone is constantly switching off whilst texting and here's everyone else (bar a few) with exactly the same problem. What an annoyance !
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Reviewed by J on 04-04-2004
Had the same probs as everyone else!!Freezing when im texting, Connection to other Phones got so bad that it was impossible to make or receive phone calls!It turned off about 6 times a day which can be very annoying as it sometimes took between 5-10 minutes to get it to turn back on! However i took it to the O2 Shop and they could tell me exactly what was wrong with it without me even telling them! (shows how many people have complained?!) They said it was a software fault in the o2x1 and sent it away for the software to be replaced. ive got it back and everything seems to be fine with connection and it hasnt froze or turned it self off yet!so its a good start! : )
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Reviewed by Richard Cross on 01-04-2004
weli i bought this back in niv and thiught it was a brilliant phone. 5 months later, im counting down the days til my years contract is up and looking fwd to getting another nokia & leaving o2. this phone has been a major disappointment. its slow, texting is awful and phone reception is always bad. dont buy this phone wat ever u do!
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Reviewed by Fiona on 25-03-2004
When I found out about the o2 x1 I thought it was the perfect phone for me, and up until recently it really has been good. Occasionally I'll go to look at my phone and it will somehow of turned itself off, it has only crashed a couple of times though. I only recently worked out how to send photos to other people so I\'m happy about that,but, when I recieved a text message the other day I found that because my phone was open and I clicked ok to read the message, the message disappeared!! So I did the usual things like, turn it off, take the sim card out but still no message, but it still has the little envelope on the main screen and it annoys me everytime I look at my phone cause I think I have a message, when I dont!!!! So is there anyone who knows how to get rid of this envelope or will i have to wait until the message comes through even though I have been waiting a whole day now!
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Reviewed by Hannah on 24-03-2004
I would like to add to my previous review. Although I had many problems with my o2 x1 and would not recommend that you buy one, all of my problems were sorted out by the link and 02 to my satisfaction and they both offered me a replacement phone. Thanks
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Reviewed by Ronan on 22-03-2004
This phone is an accident waiting to happen. Constantly shuts itself off, freezes, people cant hear parts of conversations. The list is endless. Repaired variuos times- O2 store say speak to insurance company and they say it is the O2 stores problem. Such a poor service, I will never use O2 again and will use my x1 as a paper weight.
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Reviewed by Mark on 11-03-2004
I have been waiting since Jan for this phone and it finally arrived yesterday. At first I was impressed, but already Ive been experiencing problems, the main one being the display goes pure white on about 50% of the times when I flip the phone open, in effect crashing. Not happy! I think the phones features for the price are great, but if they dont work properly then there pointless.
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Reviewed by Natalie Wade on 11-03-2004
I really love this phone !!!!! It looks great & it has brilliant features. The only downside I find is that it wont let me save words that are not recognised in the predictive text.
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Reviewed by on 09-03-2004
I got this phone and thought it was cool. Then hated it! I'm stuck with it for another three years! However, if you want a phone that keeps freezing whilst you are playing java games, fails to send MMS', has c*** graphics, no data cable, no sound when using motion capture and there is no data cable for then this is the phone for you!
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Reviewed by Hannah on 09-03-2004
Bought this phone on 26 January had all the usual problems, but on 12 February i opened my phone to find that there was a black line across the screen and that below that it had gone white. Took it back to the link and they sent it away only to tell me that it was a crack and that i had to pay for it. I have done nothing to the phone and now they want me to pay 70.00 to have it repaired when it will no doubt break again within a week. My suggestion, dont buy an o2 X1!!!!!!! Think we should all write to watchdog!!
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Reviewed by Jimmy on 08-03-2004
At first i thought it was good value for money. However im on my second handset now nd even this one has problems. The games have dissapeared and it is constantly freezing. Be careful when buying this phone, you will probably have trouble with it.
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Reviewed by Caz on 05-03-2004
When I first got this phone I loved it for a day- but since then it has been nothing but a complete pain in the arse. It constantly switches itself off or freezes, it won't receive or send MMS, the picture quality is really poor and the keys are so unresponsive it takes 10 mins just to send a text. There's also loads of other little annoying features about it that I can't think of right now, but that do my head in on a daily basis! I would trade it in for my old Nokia 8310 any day!
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Reviewed by Omar on 04-03-2004
Well, all i can say is that i received one of the good handsets. I could not have asked for more. I ordered it from 02 online and received it the next day. Brilliant value, great features, great handset. It\'s a shame not all of them are good. I warn all of you however DO NOT ORDER THIS FROM O2 ONLINE, YOU LOSE OUT ON HALF OF THE WARRANTY TERMS!
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Reviewed by Caz on 03-03-2004
Its quite a good phone although mine has recently started switching itself off which is very annoying. Apart from that its been ok although the reception quality isn't very good. For free ringtones go to www.polyphonicringtonez.com/wap on your phone and you can download loads - it'll only cost you the price for going onto O2 Active which is about 2p per page I think.
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Reviewed by Lauren on 02-03-2004
I bought this phone from the link on pay as you go around 3 months ago and its like the best phone ever. Ive had no problems what so ever with it it. Everything seems to work perfect and it has never turned itself off once apart from when the battery has been low. Photo quality is amazing and the sound of the ringtones, i downloaded some games and ringtones which were quite pricy :-/ but they were worth it. Such a fab phone and i reccommend it to anyone out there who is thinkg of buying it.
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Reviewed by steve on 29-02-2004
Im now onto my second phone with the intention of getting this one replaced. Both so far have had all the problems already mentioned with the exception that it erased my sim card.........Although ive gave it a rating of 1-poor, the features it has are good and i like them with exception of when i recieve a mms msg the picture is really small (is this normal). If i manage to get a third phone and it works bug free then i would gladly recommend it to everyone. if anyone has info on the size of my pictures i receive then feel free to email me stephen4@blueyonder.co.uk
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Reviewed by mEGAmO on 28-02-2004
I would give this fone 9/10. The reason for this is that it is small, compact and has possibly all the features you would expect from a mobile of it\'s price. Only downside is that it lacks connectivity by infa-red and blue-tooth. Other downside would probably be that it can only store 10 messages, but really if yuo\'re that popular then just delete them!! All those people who complain that the motion is too fast, SHUT UP. This was an additional feature and it isn\'t even listed in the specifications. Ringtones excellent, images great. Could have increased storage capacity, hwoever the capacity varies with the quality of imaging you choose to use. Games can be downloaded only from the 02 website for money, a little annoying. At the moment, i would reccomend all of you who are looking for a phone to shop around. Although it is worth it\'s price there are other handsets that are more reliable as they can be unlocked e.g. the samsung v200. I use my mobile alot for business and have found that i have had to purchase a substitute for using abroad as i can\'t unlock my X1. Most important thing of all, make sure you choose a mobile to last you a few good years.
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Reviewed by carl on 27-02-2004
hi ive waited 8 wks for this phone. had it for 4 wks and got a mms fault where it froze the memory, then i got it replaced then two wks later i ve got another fault. o2 are sending phones out with faults and they know before hand. then they gat you to waste 50p a min to fone ther customer servives.
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Reviewed by Danny rutter on 17-02-2004
AVIOD THIS PHONE LIKE THE PLAGUE. I have had this phone since November and im counting the days until I can get out of the 12 month contract that im in. It switches itself off constantly, freezes, will not let me download wallpaper, only lets me get ring tones off the official o2 website that cost B#2.50 a chuck with regards to the other websites that you can get tones for free and will not let me send picture messages for love nor money (witch im quite surprised at due to the fact that it rips you with the ring tones. (With regards to o2 at least Dick Turpin wore a mask)
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Reviewed by Simon on 11-02-2004
saw the o2 X1 on the o2 website and thought it was a real good phone for the price, The specification was excellent, and the camera and video capture looked great too. After a short while getting used to all the different key functions I thought i would try out the MMS media messaging function. So i took a picture and tried to send it to my friend who I knew had a compatable handset...... No good Send failed. Eventually i found out that you had to activate the MMS service, but in the manual it said this phone was ready to go, and said nothing about registering the GPRS and MMS functions by phone. So having overcome this hurdle i managed sucessfully to send a picture, however any MMS that comes to my phone I\'m unable to open, It says the file is there but comes up as blank screen. VERY Frustrating as each attempt costs 32p !!!! I still have not managed to recieve a picture on my phone. After a while i noted that the Txt messages i was recieving were upto a couple of days old...... not much use if your arranging to go out or meet someone. This got so frustrating that I tried my Sim card in my old phone, and straight away got about 5 txt messages that were sent the last day. There are 2 arcade type games that were already on the phone, and these are quite entertaining until somone calls you in the middle of the game, then the screen freezes and the only way to clear the fault is to remove the battery.. and loose the call. Lastly, the buttons dont allways activate the functions and you find yourself pressing them repeatedly to get to a caller. All in all this phone looks great, really good camera function and video capture, but i cant help feeling that it was launched before all the faults were eliminated. They even have a dedicated help line for faults on this phone it is 01925403815 I am currently returning this hadset when I can get through to the o2 help line. All in all one very dissapointed 02 customer Simon
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Reviewed by gareth on 11-02-2004
i think this phone i rubbish i had it a day and it broke my was on contract so i sent it back and cancled my contract i advise you not to bye this phone it is a waste of time
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Reviewed by Chris Rebelo on 10-02-2004
The o2 X1 Cold be Better. i am on the online offpeak 500 and the phone is fine. except for ocasionally the LED light on the front of the fone keeps freezing and i am not shure y? does any body know? i have realised that wen u play 1 of there java games which has brill graphics you close the flip and the fone freezes. does anybody know why o2 have made such a poor fone? now i have to kee it until dec 04 as based on a 12 month o2 contract. but the looks of the fone change my mu=ind as they look so sleek and sexy. so i would deffinately order the X1 as the fone is Excellent except for these mimor glitches. if any one has any Questions contact me at : rebelo89@hotmail.com cheers good luck chris rebelo hertforshire uk
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Reviewed by Craig Higgins on 09-02-2004
Following my review of 17th November......after having 4 of these phones in the house and complaining to O2 on numerous occasions, I eventually had a response this week that a new batch of phones have arrived and we will be shipped one asap. I will update everybody on the new batch and see if its improved the many problems.
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Reviewed by Hayley on 02-02-2004
I think that this phone is great and advise any1 2 get it. The photos that u take r great but sometimes they are fuzzy! The quality of the sound is fab!! it is a really loud which is gud. Also had no problems yet which is good. If any1 can help me can u email me @ bubblegum_booboo@hotmail.com
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Reviewed by jake on 30-01-2004
anyone tell me where i could get a data cable for the x1.finding it hard to find.email me wm010b7450@blueyonder.co.uk
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Reviewed by Chris on 30-01-2004
VERY very sorry about my first review!!!! I went out and bought the phone an i had only been using it for 2 hours, andit had already started to play up, i honestly dnt think this is because of problems at the stores anymore, my m8s has also started to play up now, and has resently stopped turning on. I took it back the next day and they advised me not to get another one. I am now going to get the Siemens ST55 and am hoping that it is alot better, fingers crossed!!
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Reviewed by stephen walker on 29-01-2004
Ive had my x1 for about a month and a half now and although its got every problem thats been mentiond on here i still love it. mine turn off randomly, freezes, locks on the key pad, doesnt diplay names on the inbox, u cant change the colour of the front light (its always green), u cant download new message tones u have 2 have the ones supply\'d, if u try 2 download an image off wap it freezs straight away then turns off even if ur jus try\'n 2 view 1, u cant download java games 4 it and if u do manage 2 they will b gone by the next day i gaurantee! u have no choice of the format of the clock (24 or 12 hour), and worst out of all of these problems there is no call manager like on nokia or ne other fone 4 that matter, if sum calls u it will show the number but u cant save it u only get the options 2 call or exit and u do ne of these then thats it the number is gone, what im tryin 2 say is u cant save the number of a missed call plus theres no way 2 see who called u last or whe! n they called u. i am really hping o2 can sort out these problems because if they do they its deffinately the best phone out there it looks amazin its light and the camera is the best ive seen exept when ur in the dark or slightly dull weather in which case u dont stand a chance of gettin any image on the screen. oh yea and i missed out that the videos are played bak twice the speed u record it and it cant b changed. if u can live with these drawbaks then ull love the phone because im fussy about things like this and im still prepaired 2 live with it but sayin taht i waitin on my mum bringin me home a new 1 right now, there is ment 2 b a new fault free batch but ill belive it when i see it. oh yeh it freezes on games 2
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Reviewed by kaci on 28-01-2004
I have recently got this fone but have a few questions: how can u set ur own photos as backgrounds, how to zoom in on still photos and does anyone know any good free ringtone sites ... any help and i will be very grateful ;)xxx oh anoother thing how comes wen ur recording and play back its speeded up??
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Reviewed by Chris on 25-01-2004
Hi, Although I have not yet bought this phone, I have used my m8s many times. I found absolutely no problems with the phone when I was using and as far as I am aware my m8 hasn't found any problems with it either. I played all the games including Golf and found no problem with any of them. I think the best feature of this phone is the video capture, its like having a mini camcorder on your phone. It also means u can record personal messages to people on the phone, and then send them to other phones. The phone interests me because of its 65k colour screen. This makes the display more vibrant and it also makes the pictures a lot better. I think that anybody who is having problems it is probably not the phones fault, it may have been dropped during delivery or in the store u bought it from, even in its box it could still do damage to the phone. Anyway I will be sure to submit another review when I have bought the phone.
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Reviewed by Nick on 23-01-2004
My son bought this phone from the Carphone Wharehouse on 30th December. It continually locks up and switches off when using WAP or Games. The actual quality of the phone especially the screen is excellent. What really lets this phone down is the lack of an infra red port or the ability of O2 to supply a data cable. The cable really should be included in the price. Whats the point of a phone that has an inbuilt video camera and you cant move the videos to your pc? I\'m hoping to get the phone exchanged for something a little more reliable. This is definately not a finished product.
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Reviewed by Phil on 23-01-2004
I got the phone about a week ago, and I have been impresed with it so far. Its polyphonic ringtones are fantastic, and its cool flashing lights add that little bit extra to it. The only thing that irritates me is the way the inbox is. You see the first few lines of the txt and not the sender which is irritating! The camera quality is the best iv seen on a mobile phone yet! Wallpaper cant be downloaded at the mo, but a gr8 site for getting ringtones is http://www.free-ringtones-free-logos.co.uk, theyv got a massive selection, just go to the polyphonics page and type what u want. The x1 is a midi ringtone phone. If anyone has eny idea where u can pick up a data link cable for the X1 id be greatful if u cud email me at crazyfil@hotmail.com. Cheers!
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Reviewed by DAVE on 23-01-2004
DO NOT BUY THIS PHONE I REPEAT DO NOT BUY ITS IS AWFUL,.AND I WOULD EASITLY GO AS FAR AS SAYING IT IS THE WORST ON THE MARKET.IT ALWAYS CRASHES ,TURNS ITSELF OFF,CANT SEND PIC MESSAGES.I SENT MINE BACK AGES AGO AND GOT THE SONY WHICH IS EXCELLENT.IF YOU BUY THIS PHONE YOU WILL BE DISSAPOINTED I ASSURE YOU OF THAT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Reviewed by L-A on 22-01-2004
I dont know what all the fuss about the phone is either! I find it easy to use. the phone crashed once when i closed the phone when playin a game but that was it. The photos are quality and you can zoom in and out on them. The motion picture is cool. Ringtones could be better. This is the second one i had becuase the first one didnt work but this one fine! Overall i think the phone is really cool!
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Reviewed by Amy on 21-01-2004
Hiya, I\'ve had this phone for a week and to be honest, I don\'t get why some of you people can\'t work out the menu! It\'s so easy! Just press the right direction button to scroll through options- where\'s the rocket science?! I really love my phone, and haven\'t experienced half as many problems that you\'re all talking about. The phone looks gorgeous and I find it really simple to use. The camera\'s really good- better than people\'s I know who have paid so much more. The motion option\'s good aswell, i\'ve never seen a phone that can do that. I also got a really good deal- the handset was free and I pay #25 a month for 500 texts and 100 mins which is great if you like texting like me. I think this phone is perfect for somebody who wants a simple flip phone that looks smart and does its job! I\'ve had no problems with freezing apart from once when I was playing golf! The only other faults I could bring up are that the battery life is very low and I haven\'t been able to d! ownload any ringtones or wallpapers yet! If you can tell me how, or want any more info about the phone, then feel free to email me...amyclaire15@hotmail.com
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Reviewed by MICHELLE MCTAGGART on 20-01-2004
I HAVE BEEN WAITING FOR THIS PHONE FOR AGES, BUT IT WAS ALWAYS OUT OF STOCK, WHEN I DID GET IT, I WAS VERY DISERPOINTED!I CAN\'T ZOOM IN ON PICS,THE CREEN GOES BLACK AND LOOKS LIKE IT IS OFF,IT FREEZES WHEN I PLAY GAMES AND IT IS VERY HARD TO TXT WITH. I THOUGHT THIS WOULD BE THE BEST PHONE, BUT OBVIOUSLY IT ISN\'T!!! I WOULDN\'T ADVISE ANY1 ELSE TO GET THIS PHONE! MAIL ME AT: MICHELLE14900923@AOL.COM
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Reviewed by Colm on 19-01-2004
The problems on this phone are increasingly frequent and really starting to annoy me. It was only when I logged on here that I realised that was was happeninh my phone was happening to others....others can\'t hear me,poor key reaction to texts,freezing,turning itself off,delay in ring cut off when answering a call etc....I got it in Nov and its the last straw now.Contacted o2 and have to return it to a high street o2 store which should be fun .I really would just like my upgrade option online to be renewed to choose another phone and if I don\'t get a satisfactory outcome from the above I will be striving for that! The funniest and most unbelieveable thing is that when I asked the girl on the phone why then has the o2x1 been withdrawn she told me it was because they were so so popular that O2 decided to stop stocking themn as they couldn\'t keep up with the demand! We know the reason and I was in fact insulted that she thought I would believe that. Watch this space....
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Reviewed by joanna on 19-01-2004
I have put a review on for this phone already, and i completely take back what i said. This phone kept turning itself off all the time. The screen inside the flip would be black as though it was off, but the screen on the front of the flip would look like it was on!!!! I missed calls all the time because of this. When i telephoned o2 to complain, they told me that nearly every x1 they had sent out had been returned. they were getting a new batch in end of Jan, but they wouldnt advise me to have one of those either!!!!!! I now have the sony ericcson T610 - its a great alternative to the x1, better, and far easier to use. If there is anyone out there who has sent the x1 back and dont know what to pick, pick the ericcson T610!
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Reviewed by Me on 18-01-2004
Ive had this phone now 4 a couple of weeks and it is quite good. i have had sum trouble with it especially the games which whenever i try 2 play a game the phone switches itself off. does any1 no where i can get free games for the x1 please email me on tomrogers100@hotmail.com if u can help thanks.
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Reviewed by kenny on 16-01-2004
got this phone of the links website on january the 3rd its the best phone ive ever had. it did crash once when playing mini golf but ever since ive never had any problem with the phone. well worth the money
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Reviewed by Jonnie on 16-01-2004
Hi guys! Am gettin this phone 2morrow!:D:D:D I\'ll let you all know how I get on! (After moaning but it not being in stock!) Cheers, Jonnie
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Reviewed by Jonnie on 14-01-2004
Hey there! I am really getting annoyed now! I have been wnting this phone for months. Everyshop I go to they have none seen as they have all been recalled to the warehouse because of faults! They keep saying within the new 2-3 weeks but it never happens! I appreciate it isn\'t the phone shops fault, it\'s o2\'s! So please, O2, hurry up! If anyone has had a similar problem please e-mail me at JWAPRIL1989@blueyonder.co.uk.
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Reviewed by Claire on 14-01-2004
I LOVE my O2X1 there is no faults with it at all!!! it takes the BEST pictures better than my mates she has the Nokia 7250i the pics r tiny on that!!!! the ring tones are not da best but it doesnt cost alot to download them!!! the ppl that say its rubbish are chattin rubbish!! the way it flashes when it rings or get a txt is soooooooo Cool!!!!! it also does motion which is wiked n guess wot mine plays bk at the rite speed too!!! if u are goin to buy 1 dont let the other ppl put u off!!! it put me off but i still got it and its amazin!!!!!!! I got it on Pay and Go for only #169.99 alothogh its cheaper then the nokias its far better !!! i don\'t nokias NoW sorry people that have nokias!!!xxxxxxxxxxxxxxxx
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Reviewed by FrankieB on 14-01-2004
I mustve been very lucky. Mine has never turned off by itself. the battery goes down fairly quickly but thats if ur using the phone a lot to do stuff like play games. I d/led some cool ringtones for free. Yeah t