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Expert Reviews from other websites (1 review)Nokia N96 Review at Mobile Phones UK (1 September 2008)  Nokia N96 Consumer Reviews (213 reviews)Write a review of the Nokia N96! Please share your experiences to help other people choose the product that's best for them. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising! Reviewed by Frank on 15/03/2010worst phone ever, and im a Nokia fan. failed in every aspect in the last 12 months... Rating: Reviewed by moe on 01/03/2010 this phone is useless i had it and its got all sorts of problem . Rating: Reviewed by lee on 24/02/2010 cracking phone Rating: Reviewed by badman on 18/02/2010 it reoots its self all the time Rating: Reviewed by Kimbers on 13/02/2010 I actually hate this phone. My husband's gave up less than 12 months into our 18 month contract, mine takes 15 seconds to open a text. 15!!! It might not sound like forever but if you get more than one text in at a time it's forever. I'll never buy a Nokia again, after having the N95 for a day and then getting this, no chance. Rating: Reviewed by linda on 24/01/2010 if you want a 5mp camera, a calendar that syncs with outlook 2007 and shows the upcoming events on the welcome screen & easy internet access this phone is fanatastic (that is all I wanted it for so I can't speak for the music or games side of it) but be warned - it is a delicate little flower and as I found to my cost it doesn't tolerate any moisture at all. Even walking out in the cold and coming indoors will cause moisture damage, "water ingress" as the technical term goes, which is not covered under the warranty. Look on ebay for damaged N96 phones and you will see what I mean. Having said that I am so enamoured of the phone I have bought another one and will swaddle it to protect it having learned my lesson the hard way Rating: Reviewed by kaif riyadh on 23/01/2010 its a wosrt and worst worst model Rating: Reviewed by Dave Vale on 22/01/2010 Regretted selling my N95, thought about the 8GB as heard was good, but saw the 96 for £180 in CEX and snapped up. Not sure its as bad as many make out here. Does keep crashing from time to time. Annoying when you've just patiently waited for a large slow WAP download. But otherwise, I really like. Nice looking, but not sure as nice as the 95 nice to use. Keys a bit easier to use than the 95 tho. Pic and video storage good. Like the fast forward selection. Annoyingly doesnt store down loaded MPEG vids on the viewing wheel, but after some head scrathing, found them in the file manager. Sound quality not brill, with or without earphones. My Sony MP3 with high quality phones plugged in, far excells. Handles Nokia's large OVI mobile email package fine, and Yahoo's much smaller and quicker 'Go' email appliction. All in all pretty good, but clearly some problems. Am I keeping after 3 months. Maybe not. Local trade shop doing a carbon arte for £160. Decisions decisions (: Rating: Reviewed by Emily on 20/01/2010 I have been with Nokia for approx ten years.Just bought N96 model last year.I have sent it in loads of times to be repaired at O2.The same things keep happening to phone screen keeps freezing, cant unlock the phone,very slow to start up,radio very poor,message sending problems etc.I think this is Nokias worst model yet.I am still having problems with phone and am no demanding new model.Rubbish phone Rating: Reviewed by Catherine on 18/01/2010 I bought this phone about 6 months ago. It is a good phone and has served well over time. The camera is fantastic and speakers are good quality. My only complaints about this phone are that it can often be slow and the navigation keypad can be awkward. Overall, this is a good phone, but I am looking at upgrading to a touch screen soon. Rating: Reviewed by scott thomas on 16/01/2010 DONT BUY !!!! had nothing but problems with it and now all the keys have stopped working completely rubbish phone !! crashes constantly Rating: Reviewed by Petunia on 11/01/2010 NEVER BUY A N96 THEY ARE THE MOST RUBBISH FONE EVER... AND NEVER USE T-MOBILE EITHER AS THEY ARE JUST AS RUBBISH AS THE PHONE... HAD 4 N96s AFTER THEM BEING CHANGED ON WARRENTY AND THROUGH INSURANCE AND ALL 4 HAD THE SAME PROBLEM EVEN THOUGH T-MOBILE TOLD ME THAT THE SAME FAULT WAS CAUSED BY WATER DAMAGE THE SECOND TIME AND THEN PRESSURE DAMAGE THE 3RD TIME...EVEN THOE THE SAME ISSUE HAPPENED ON THE 1ST N96 I HAD AND IT WAS A FAULT ON THE PHONE... Rating: Reviewed by Dave C on 06/01/2010 nokia n96. Shuts down twice a day on average, no matter what function i'm using. Got mine jan '09 on contract with t-mobile. Cant complain about them tho they've been xellent. Bluetooth wont connect to my earpiece or my sat-nav where my n70 would (and still does). And they call this progress. The old phones are by far the best. Will never opt for nokia again!!! Rating: Reviewed by Nathan on 02/01/2010 The Nokia N96 was rushed out to be put up against the i phone the iphone is a lot better i have got rid of the n96 upgraded 2 an iphone. Bad things about the phone FREEZING.SHUTTING DOWN,LOCKING UP. Rating: Reviewed by treb d. Fernandez on 23/12/2009 dont buy nokia n96 the most worst mobile phone,why?i have this phone when i updated the firmware to something 30.3 in nokia center my camera are dead always error with dialog"camera not supported"and nokia repair center cannot do nothing to working my 5megapixel carl zeiss camera...its a doom very doom and nokia they do nothing.I will not buy nokia again! Rating: Reviewed by garry on 19/12/2009 got one on contrack, wish i could change it for an other phone has its slow Rating: Reviewed by clarson on 15/12/2009 i had it for abt a week now and i have to say that i really am indeed sick of it hanging and crashing and hanging all the time. the stand that flicks out at the back of mine is starting to lose its sping like action and is now flopping around every time i shake the phone. Rating: Reviewed by raja dey on 10/12/2009 i have a problem with this phn as soon as i get mssg my phn get restarted automatically.pls help to solve this problem. Rating: Reviewed by Chris on 08/12/2009 I will be selling my N96 and buying a new phone ASAP!! The Symbian interface is unreliable, slow and awkward to use. This phone also gets damaged very easily, the screens just broken on mine from a minor drop on concrete, something thats happened to me loads with previous Sony Ericssons etc... It feels very flimsy and over-technical. Although the camera and web browsing capabilities are good, i wouldn't recommend this handset to anyone. Rating: Reviewed by shan on 05/12/2009 do NOT buy this phone its so easy to brake cuz its so heavy it falls out my pocket ive broke it 5 times since ive had it in a month other wise good phone Rating: Reviewed by Paul on 02/12/2009 I have had this phone on contract on vodafone. Its rubbish. Iv had it a month and cant put up with it anymore, it really is that shocking. Im getting the N97 for christmas, my freind has the N97 mini and iv had a go on it and its really good! I strongly advise people not to get this phone, you might aswell get the upgraded N97 its so much better. Peace out. Rating: Reviewed by jennifer on 27/11/2009 I really wanted to like this phone- I love dthe N95, and the N96 has such a huge memory and a giant screen and I thought, great, it will be even better! No, no, no. Its is way too slow, even to show a short text message, takes five or ten seconds which sounds like nothing but can be extremely annoying. It sometimes for no reason doesn't ring when I get a call, or a text. I look at the screen and it says I have a missed call or new message, but it was in my pocket! No other phone has ever don ethat to me. It's very sore on battery life if you leave any application running. Its a bit plasticky for so dear an item, isn't it? Its screen often freezes if you get a call or a text while listening to the MP3 player on it, and everything has to be shut down and brought up again to return the call or answer the text. It cannot do life blog, which was dead handy. As was the N95 side button tat took me directly into my photos, rather than having to go into gallery and from there select from which folder and so on. Direct was alot handier. It is alot of small things like this that add up to a badly thought out upgrade tat is nothing like as good as the old N95, which i will probably just go back to though I will miss having the 16gb memory. Rating: Reviewed by Alpha Tomasowa on 18/11/2009 I bought mine on January 2009, and like all the options the phone has. Unfortunately, it didn't live up to the hype at first, and this was mainly due to the lack of firmware update. The latest firmware update is only found in Nokia Europe website, and took some time to track. But once that was done applied [some 130Mb worth], it became the cellphone I now love. There are some troubles still, the most significant is lack of functionality with video ringtones. The only ones that work are those that come from Nokia, and not all times. All in all, I think this phone will suit me for at least another year. Rating: Reviewed by Muhammedali on 11/11/2009 I am Muhammedali i had Nokia N96 mobile which is under warrenty. Nokia N96 very bad mobile ..repeated display complaint .. do not buy this mobile very bad... i have lost 36000 + 2700x2 (display changing -Display not warranty ???) Muhammedali buzibiz@ymail.com Rating: Reviewed by jean on 06/11/2009 after the update with v30.033 my nokia n96 restarts itself at every 20 miuntes.now nokia block the servers. i hope they will have good news…anyway…nokia are going down….soon…i will never use nokia phones… maybe some old models like 6310i thank u…i know u cant help me, i am sure there is not only a software problem, there is a big hardware problem there… nokia sucks!!!! :( (((((((( does anyone want to buy my nokia n96 ? 50 eur Rating: Reviewed by dave on 31/10/2009 the nokia n96 is purfect Rating: Reviewed by Indi on 30/10/2009 Worst nokia phone ever, have been with nokia over 10 years, but this phone was truly awful. Promised everything i needed, but performance is rubbish. Slow is an understatement, even for simple tasks such as opening a text message. So many other bad points that it would take too long to mention. Have got it on 3 network, so this phone combined with the 3 network makes it the worse possible contract i could have been tied down too. Rating: Reviewed by Andy on 27/10/2009 Too big. Too slow. Randomly powers itself off. Randomly freezes. No smileys in the txt symbols or ability to display incoming special symbols. No ring tone through the headphones if you receive a call while listening to music/radio. Battery indicator not accurately reflective of remaining power. Dust behind screen after a couple of months careful ownership. Generally a half-hearted attempt to be all things to all men and instead merely serves to be a poor jack-of-all-trades. Very disappointed Rating: Reviewed by ian beames on 25/10/2009 this is the worst phone i have owned nokia rushed this model out even after numerous software updates still problems i have asked all nokia n96 owners i know and all i see make a point of asking and all say wish they had kept n95 or not bothered i will not buy nokia again i am v mad Rating: Reviewed by Chris Austin on 24/10/2009 If anybody has owned one they will tell you how Poor this is, crashes all the time unresPonsive and eventully the select button gives uP. This then rendors the device useless... Mine was insured, but I didnt even claim because I didnt want them to rePlace it with the same Phone ... UNDER NO CIRCUMSTANCES BUY THIS DEVICE - HOW THIS GOT THROUGH QUALITY CONTROL AT NOKIA IS BEYOND ME... I WILL NEVER BUY A NOKIA AGAIN AFTER THIS FIASCO Rating: Reviewed by jay on 23/10/2009 where to start. n95 was bad enough to and from the repair shop regularly but my n96 has been in for repair 11 times already the o2 shop know me so well now i think i'll be getting invited to their christmas staff party. buttons constantly screw up and decide to change their function. backlight keeps dying. yesterday screen dercided to resemble a 1980's computer screen. come on nokia get your fingers out and make an n series thats actually useable. also another heads up. 2 of my friends have the n97 and they have both been in for repair at least twice since august. Rating: Reviewed by Ian H on 23/10/2009 The N96 is remarkably the worst phone that I have ever owned: slow software, crap battery, keyboard designed for child-size fingers, multiple clicks to use any software etc etc. I have just spent an hour trying to download photos to my PC. The Nokia software cannot identify the phone, however, keeps telling me that file transfer is happening. On another topic, I have read a number of times that for some owners the battery lasts 2-4 days. I do not know how you have configured your phone but mine barely lasts a day and that is only using voice and text and no other features. I have also had a replacement battery which has made no difference to the problem. I am writing this review as an alternative to smashing the phone with a hammer. Rating: Reviewed by Richard - London on 22/10/2009 I can only mirror Adam below. It's the worst phone/gadget/product i've ever bought. I've applied all the firmware updates under the sun. I barely use it and still when i do decide to give it a chance, it flops, whilst using as a phone, a camera, on the internet. BBC iplayer has never worked it doesn't like just being on sometimes. It freezes and has to have battery taken out left to have a little sleepy before restart...ah bless. Connection errors a plenty and i live in central london so coverage isn't an issue Total Junk and whats more so is 3 customer service. Don't bother with either. Rating: Reviewed by Adam on 20/10/2009 DO NOT BUY THIS PHONE! it is awful!!!!! I had this phone for just under a year now and i just can't take it anymore, slow is an understatment!. For example if you need to dial 999 you will probs have to wait 10 minutes sometimes for it to load, or it will freeze and you will have to restart your phone, then wait another 5. NOT a good thing in an emergency. Ive tried ring friends on nights out and for the whole night Ive been unable to phone/text them to see where they are because more than one person will text me whilst doing this which = crash! (what a suprise). You cannot run more one thing at once, for example writting a message whilst listening to your favorite music. 9 times out of 10 you will probs result into taking your battery because its crashed. The camera is good....but you maybe aswell go and buy a camera from Argos or something while you wait for the camera load it would be quicker. These are only a few problems out of many I did own a vodaphone one maybe thats why but I cant see any other network being better, my friends has on o2 and he hates it just as much as me. Nokia for me you have absolute let me down and Nokia should disgusted for what a pile of poo I and many many other have wasted their money on.I will never buy a Nokia EVER EVER EVER again and i will always refer people to a different make of phone if they ask for my knowledge on Nokia's (unless they get say a 3210 there easily the best phones by them) BUT ok the positive side!!!! it makes an excellent paper weight on my computer desk now that its not doing anything Rating: Reviewed by charlotte on 19/10/2009 had this phone 6 months, seems like forever! i've sent it back 3 times. keeps crashing and turning itself off. the battery life's rubbish too i've had to buy another battery to see if it helps, signed up for an 18 month contract too! bad move! Rating: Reviewed by layla on 19/10/2009 Well this phone is totally useless its more like a landline than a mobile because its always plugged in..charging. the battery is terrible and cant even go a few mins without needing to charge it i just have to look at it for it to drain the battery..but even then alas more problems.. the iplayer will work when its in the mood to i think ive managed to watch about 3 shows on it altogether...of course with the thing plugged in the charger, when you drop it the whole phone falls to bits also it takes ages to switch on, the internet always has some kind of errors id never ever recomend this phone i used to like nokias but this things totally put me off its a phone to giv ur enemies total headache fone Rating: Reviewed by james on 15/10/2009 I got this fone about 6 months ago from vodafone i was going to get another sony but the women on the fone talked me in to getting this piece of rubbish, where do i start the battery is a joke have to charge everyday, i cant get any reception at work but other people on vodafone have no propblems, the operating system on the fone cant cope with anything and am always taking the battery out to reset i have carried out firmware update from 11 to 30 from nokia site made no difference, this fone is going back to the shop 2moro for repair (vodafone say they can fix it)we will see, still have 12 months left on contract and am using sony k800i at the mo great fone, i recommend any HTC fone for people looking to get a new one dont get an nokia n96. Rating: Reviewed by John on 14/10/2009 I got the N96 from Vodafone Ireland in December 2008. It is by a very long margin the worst mobile phone I have ever used. It constantly crashes and can only be got going again by removing and reinserting the battery. This problem has not been solved by Vodafone since they do not appear to support the necssary firmware upgardes. Rating: Reviewed by Hans Jensen on 13/10/2009 My last Nokia ever. Having owned it for almost 12 months now, and still struggling with it. Still haven´t worked out how to activate voice-command. Nokia maps cost a fortune. Though using 3G-net, the internet (and the phone as such) is sooo slow. Have given up using the internet. Camera: ok quality, but too slow. Snapshots? No way. Everyone will have moved before you are ready to take a photo: approx 20 sec. from you start, till you can take a photo. All in all pretty disappointing, as I paid almost 900 Euro for this good-for-nothing piece of junk. Rating: Reviewed by lilly on 12/10/2009 bad Rating: Reviewed by arjmand on 11/10/2009 excellent and more attractive Rating: Reviewed by Andriana on 08/10/2009 whoever is thinking to purchase this phone should re-think! It's slow, it lags, it freezes! the phone only has 2 hours talk time before the battery dies! it fails to make calls sometimes and to send messages. big waste of money! only good thing about it is the camera! Rating: Reviewed by Matt on 07/10/2009 I have this phone with O2,it was a choice between the sony c905 or this one,unfortunatly i chose the wrong one !!!.Upon receiving my new phone and charging the unit up i found the backlight did not work and could not see the screen.After replacing the phone (same model) and using it for 3 months the unit decided to keep turning itself off.this is the third unit now and it has just packed up again after a period of 7 months !!! so if your looking for a good reliable phone dont get this one its a pile of rubbish !!! Rating: Reviewed by jonny b on 07/10/2009 i have go a n96. first it was working fine. now it switches it self off automaticly every time. i hate it . spend 300 for this rubbish. Rating: Reviewed by Natalie Harrison on 04/10/2009 this phone is the worst phone i have ever had. signed up for contract for 2 years in the first month took it in for repair twice and got a new one, still crashes, turns itself off, deletes texts, very slow, wont take pictures. nokia have made a very bad name for themselves. wouldnt advice to get this phone, worst phone ever!! Rating: Reviewed by jay on 04/10/2009 This is far and away the worst phone that I have ever owned. The only thing worse than the phone is the shower of a network provider that provided it. Don't go with 3! Due to 3's woeful level of customer service, I dealt with the constatnt crashing, inability to multi-task, slow response times and data loss for 6 months It eventually got so bad however, that the phone had to be returned. The phone was away for 7 days, before being replaced with a new one. I had the new phone for around 1 hour, then it began to shut down on it's own. After less than 24 hours, the new phone was returned and is still under repair by Nokia 2 weeks later. Clearly, my first phone was not a problem handset, it is the model that is a design fault. I believe that Nokia should refund all the hapless purchasers of their N96 that is, in short, not fit for purpose and I can safely say that it is the last Nokia phone that I will ever buy! AVOID AVOID AVOID! Rating: Reviewed by Matt on 28/09/2009 This phone is shockingly bad! On paper you expect it to be excellent - feature rich and a true competitor to other smart phones. But the interface is seriously buggy (even with the latest firmware), very slow, and crashes frequently (white screen of death). It's a nightmare to use and I can't wait to get rid. I upgraded from a n95 which was faster! e.g. taking a photo and scrolling through your media gallery on the n96 is painfully slow but on the n95 it's very fast. Surely an upgrade shouldn't be result in poorer performance. I'll think very carefully before buying another Nokia. I'm very disappointed! Rating: Reviewed by Meti al on 27/09/2009 This Phone is R R Rubbish Poor Poor Poor Rating: Reviewed by Anon on 24/09/2009 This review doesn't contain anything you won't find in other reviews really. I have had this phone for 9 months now. It doesn't get "more reliable after time" as some people claim, without basis. The slowness of this phone is incredible, even minutes after powerup before I have loaded any apps. The phone is "3" branded. I have regularly updated the firmware as updates become available. The updates certainly fix whatever happens to be wrong with it at the time, but with each update comes a new set of things which don't work. Pros: Screen was brilliant til I scratched it (doh) Camera is pretty good, if that's sometihng you look for in a phone Memory capacity is fantastic - This phone has replaced my MP3 player Support for Microsoft Exchange (only useful to nerds like me) Lots of connectivity methods, which is great although far from unique Cons: Interface is painfully slow "Crashes" at least once a day (as in - have to remove battery) Interface is painfully slow Running more than one application at a time is practically un-usable Interface is painfully slow Battery life is poor (not terrbile though) About 36 hours usually An hour's drive using GPS will use an entire day's worth of battery and you could probably fry an egg on it afterwards from the heat. This phone does indeed have a huge collection of applications and broad support for many kinds of media but it is just too slow. It doesn't do much the N95 doesn't do and is considerably slower. Disappointing. Rating: Reviewed by kaz on 23/09/2009 Horrible phone, hate it, always going wrong, very slow, think the brick phones would work quicker than this, always crashes and has a mind of its own. Takes forever to load, i wish i hadnt of waisted my time on this phone! battery lasts a day and thats it!forever freezing! my advised find a psone that will work Rating: Reviewed by simran on 18/09/2009 It's a very good cellular phone and if you are an true multimedia monsterthen i would suggest you to go with this phone becasue it has play music, watch movies, play games, everything is possible. The image is sharp and is easy to read subtitles. The N96 comes with a 5 mega pixel camera that is able to make beautiful pictures and make videos. Surfing the internet on this N96 is no problem. The phone supports UMTS and HSDPA, making you almost as fast Internet access at home. The N96 has a Dual ARM CPU 9264 MHz processor with 128mb RAM. The device runs on the new symbian OS 9.3 S60 OS. Like the N95, the Nokia N96 with a dual slider at one end to the regular keypad and the other special multimedia keys. The internal memory of this smartphone is a whopping 16gb and that is through a microSD memory further expandable with 8gb. Rating: Reviewed by William on 15/09/2009 This is the most useless phone I've had the misfortune to use, so much hype and so much promise, but could not deliver on any of it, the only reason it's still in once piece is the fact it's worth more to sell, than fun to smash, was tempted though. Rating: Reviewed by taqi on 12/09/2009 do not ever buy one of these the worset nokia model ever Rating: Reviewed by mohamed on 09/09/2009 nice mobil Rating: Reviewed by Gaz on 08/09/2009 The worst phone i have ever owned!! I have always had Nokia's but this is my last one. Iv had it back in the shop twice already, comes back the same. Freezes constantly, switches itself off, cant cope with more than one application open.... the list goes on. Once it's switched itself off (useually when in the middle of an important phone conversation) it wont switch back on for atleast 5 mins. Im sure Nokia must have known that this phone isn't fit for selling to the public. Mine is now in a drawer and im left paying a £40 a month contract to run a £25 handset i bought in Argos which is better than the N96! DONT BUY ONE!!!!!! Rating: Reviewed by Arron Fitzgerald on 04/09/2009 WARNING - DO NOT upgrade to firmware 30.033, it disables the camera (you'll receive a bizarre 'feature not supported' error) and there's currently no solution. Rating: Reviewed by n96 hater number1 on 31/08/2009 i bought this phone as soon as i could, i expected the most upto date multimedia phone on the market at that time. what i recieved was a sub-standard phone that is incapable of performing basic tasks quickly. when texting a contact the phone often freezes whilst searching through the contact list and marking one or more recipeints... sometimes this is only for a matter of seconds, sometimes i have found myself turning the phone on and off as it has not unfrozen itself for atleast a minute. the backlight on the phone often fails and can sometimes be rectified by sliding the phone downwards as to reveal the specific music buttons, though sometimes even this doesnt work and again i am forced to turn the phone on and off again ... simple things like this should not be a problem on such a modern phone!!? many reviews that i have seen of the n97(the succesor to the n96) say much the same thing... my experience with the n96 makes me never want to buy another Nokia phone, they must improve !!!!!!!!!!!!!!!!!!!!!!!!! ONE STAR IS GENEROUS ... Rating: Reviewed by danny butcher on 23/08/2009 since i got the phone in oct 2008 i have had nothing but problems with it, when people call me or i call some1 there is nothing there just an echo of myself. when listening to music it fast forwards it's self without me pressing anything. when writing messages of cancelling a call it contantly freezes i wouldn't advise anybody to buy this fone. Rating: Reviewed by Charlotte on 22/08/2009 I have had this phone for 3 months out of a 24 month contract, already it is in the repair shop having stopped recognising numbers when recieving a text and eventually lighting up white and freezing. I would not recommend this phone to anyone, it is forever freezing and often turns itself off midway through something important which is always helpful. On paper it is good but in reality completely useless. Rating: Reviewed by Simon Quinn on 20/08/2009 I got this with o2 and it takes up to 10 minutes to get all features to be ready and when i use any one of them including making a 999 call it freezes and the only way to reset it is to pull the battery. the features are cool if they all performed better so instead of craming them with features nokia should focus on the performance by putting in a more powerful processor. only other issue is the navigation control it is difficult to press the select button without pressing other buttons in the process abit flimzy Rating: Reviewed by Jim on 09/08/2009 This is the biggest joke for a phone I have ever seen... Returned the phone to Nokia after owning it less than one month and they refused to repair stating it was a Finland phone, not USA. I will never buy another Nokia product... $500 wasted! Rating: Reviewed by Big D on 08/08/2009 Do not buy this phone, before this I had the samsung armani touch screen which I swore was the worst phone I ever owned, I was wrong, its this. It constantly crashes when trying to get on the net, it can take up to half a minute to open a text and even longer to reply to one, its flimsy, the front half on more than one occasion has come away from the back part, which fair enough was because of my bad temper, but... if the phone didn't wind me up in the first place...having said this, in all fairness it is still "working" after suffering much abuse (for which it only has itself to blame!!) Rating: Reviewed by Alpha Male 007 on 05/08/2009 Got the phone from Vodafone, found it was running massivly slow..... So i deleted all of the rubbish that was clogging up the memory, one full episode of Top Gear and one of Doctor Who - big pick up in operating response time, also deleted were the games as they are only trial versions and Youtube because i am not interested in watching things on a small screen! Phone is now running very well, but i still prefer my old N95 as it just seemed a little bit easier to operate - but the N96 is still a very good phone as long as you remove all of the rubbish from it! Rating: Reviewed by suzan on 01/08/2009 its in repairs for a second time! i have only had it for five months! keeps crashing and stalling, switching off when it likes and speakers keep malfunctioning!i would steer away from this phone! Rating: Reviewed by phil on 30/07/2009 good phone, did everything i wanted, but the battery life was so bad i had to out it. phone 9/10 battery 2/10 Rating: Reviewed by nelly on 24/07/2009 i found dis fone very catchy but n95 is way better Rating: Reviewed by Michelle on 22/07/2009 I've had this phone for 6 months. Terrible phone. N95 8G was far better. N96 just crashes all the time, completely unreliable. Takes 3 minutes to open a text message, (if it doesn't crash) and just as long to write one as it's so slow. Camera isn't as good as the N95 8G. Video player- don't know- the phone can't handle that without crashing. Alarm clock hardly ever works (and I cant change the alarm tone) and the amount of people that say they've called me and i've had no missed call alert. The WiFi is a great idea, especially with BBC iPlayer, but as usual, the phone can rarely handle it without crashing. Battery life is roughly 8hrs on standby. It's a shame because I've really tried to like it. Rating: Reviewed by gareth on 22/07/2009 worst phone ever!! i've got to charge this phone twice or more a day,the battery is pathetic! i would be better off using two tins attached to string as its so unrelible. Rating: Reviewed by Ali on 19/07/2009 This phone is rubbish had the phone only for 2 months and already experincing problems with it such the phone's screen has ggone and the buttons are on and the yem ic chip has gone when it is ment to last forever. I wouldnt recommend this phone at all. Rating: Reviewed by rob suss on 12/07/2009 i love the n 96 its great.only thing is dust seems to collect behind screen.phone actually looked scratched until i realised it was just dust collecting inside.you can buy a tool for about £8.00 which you just run down between screen edge and phone to remove screen to clean.if you look at the tool its basically a very fine guitar pick which i used and there 3 for £1.00 worked perfect lol. Rating: Reviewed by Peter on 10/07/2009 First time I really purchased a smart phone as I've previously just treated a mobile as a phone and not a media station or organiser. I have no complaints with this phone. I find myself doing more and more with it all the time. Accessing the interent, watching snippets of television when I'm waiting in line, listening to music on planes (the phone is replacing my iPod), sending and receiving emails and occasionally making phone calls. Rating: Reviewed by Theo on 07/07/2009 After being majorly excited about the prospect of the N-96 with all the features i was full of anticipation for the release date. I got the phone from 3 something i now majorly regret and i'll explain this in a moment, what brought me to go onto 3 was the price of the contract it was cheaper than some of the other networks and the fact that you didnt need to pay for the i-player service. The features no question on paper are superb, yes it's not an i-phone wannabe but it didnt pretend to be, but multi tasking is the key issue you cant. The phone locks and freezes, when you're on the internet and get calls or txt's then the phone just dosent work, even with the system upgrade the same problem occurs. The first 4 months i had the phone there was no problem the phone worked well despite these problems but then things turned for the worst, the phone turned corrupt this month (late june09)as if the there was a virus on the phone so naturally you troubleshoot these problems on the net and with the nokia helpdesk but to no avail the phone just didnt work when you were calling/txting people the phone would without warning turn itself off then wouldnt turn on again for 5-10mins so imagine my frustration with paying £45 with insurance for a phone that didnt work. The phone would also for no apparent reason lose contact numbers, txt messages, phone pictures, any downloaded content the worst i experienced was for a whole day. After consulting all available sources i found out that this was a common fault with the N-96, when i took this to the 3 store expecting a quick prompt replacable phone for the N-96 like my friend did with a sony ericisson phone i was left bemused. Not only did i not get the phone but was also accused of foul play something that infuriated me, alas the phone is at the insurance company now but word of warning DO NOT go on the 3 network it's crap customer service and network coverage can be suspect sometimes. So i can only say this the N-96 was superb for the fist 4 months but just went horribly wrong roll on N-97 just not on the 3 network....... Rating: Reviewed by Brian on 06/07/2009 Great on paper, very poor in reality. Iplayer will only play when linked to house broadband, hence what is the point??? Image is excellent though. Takes great photos/video but so does my digital camera lol. Battery life very poor and phone software full of glitches and keeps shutting down. A bummer when i'm at work for 12 hours. Now locked into a 24 mth contract with O2 and counting the months down. I don't advise anyone to buy this phone. Instead of fixing the problems, they have quickly brought out the N97. Rating: Reviewed by Dannyz-P on 03/07/2009 I have this phone and its ..hm.. how can i say this !! The only thing that doesn't do is make me a coffee in the morning ! :D .. oh,and guys.. if you DON'T have the money to buy it .. don't blame it on the phone !! :) GREAT PHONE !! BEST PHONE EVER !!! Rating: Reviewed by Paul on 02/07/2009 Hi all, I have to say after reading these comments I am surprised to find so many negative opinions!! I have been on contract with Vodafone for my N96 since January 09, and to be honest none of the issues mentioned below have affected me at all!! Perhaps most of you guys were just unfortunate to get your N96's in the very early days when they were first released, so considering I got mine in Jan 09, all those issues must have been ironed out completely!! The only reason why I will have to give it 4 stars is purely because after 6 months of having the phone it does freeze every now and again, but mainly when the battery is fairly low, and if there were several apps running at the time. But this is kind of to be expected to be honest, so I always charge the battery fully and it's all fine again. Anyway I noticed a lot of people talking about short battery life, but that's rubbish, my N96 battery goes on for a good 2 or 3 days with moderate application use as well, some people may not realise but it's very wise to keep checking all the time which apps are 'currently running', since a lot of the times the sneeky Music Player, or Internet Browser could still be active without you realising, and there goes your battery!! I'm just surprised the supposed 'N-Series' fans don't know this already, if you use to own N70's or N73'S or any other models you had to do the same on them to ensure optimum battery life. Anyway, I am still very happy with my N96, it does absolutely everything that I need, I've compared it closely with other people's I-phones, Sony Eriksons, Blackberries blah blah etc etc, and from my perspective I would never replace it with any of these other models!!! This phone has been marketed, produced and eventually rolled out as a multifunctional media device, and it certainly lives up to the definition. With all these things it really depends on people's preferences, for instance some people just have to get the latest gimmicks, i.e. I-phone, and no matter what they currently use they 'might just have to get this new gimmick' because everyone else is talking about it!! A bit like getting a new car, some people might like the new BMW Z4, but others would slag it off from word go, because they just don't like BMW Z series in general!! Well it's like that with me, I'm a huge fan of Nokia NSeries phones, and will continue to be, the N97 will be the next target, on the other hand I am admittedly not a fan of any Apple stuff, so always steered clear from Mac computers, Ipods and now I-Phones, and will continue to do that, oh I suppose it doesn't help that I work for Microsoft!! :) Rating: Reviewed by Steven on 01/07/2009 Worst phone I've ever had. Big, slow (even after the upgrades) and apalling build quality. I had it for a month or so, and that's all it took. Thanks for Mazuma mobile, I was laughing all the way to the bank with me £220 cheque. Rating: Reviewed by Elaine Anderson on 29/06/2009 I have had this phone for 7 months now and have never been more disappointed with a handset. Twice I have had it to Nokia technicians as instructed by Nokia (ie Carphone Warehouse) twice they have done master re-sets firmware updates etc but the performance of the phone has not improved. They claim it is the Vodafone software yet Vodafone deny this as they have not had complaints from other users. The problem is the phone regularly freezes and the only way to fix it is to take the back off and remove the battery. It will not allow me to switch it off by the power button. If it loses signal eg going through a tunnel in a train it does not recover and I have to remove the battery to kick start it again. It is slow to re-act to commands and can sometimes take between 5-7 seconds to answer a call which results in me missing calls. It is slow to change between screens. I regularly check to make sure I do not have several applications all running at once. Avoid this phone like the plague. This is the worst phone I have ever had and it cost me a fortune. Rating: Reviewed by Rach on 28/06/2009 I've had this phone for a little over six weeks and despite the slight initial confusion of going from a Samsung to a Nokia and the massive amounts of fun trying to figure out the new buttons, I can't say I've had a problem. I was a little concerned about battery life until the clever person at Vodafone told me to STOP LEAVING APPLICATIONS OPEN (shown on the menu by a circling arrow). This piece of advice has worked a treat and my battery life is now 2-3 days depending on my usage. My only real gripe about the phone is that I had it nicked last week so I've had to get my insurance to replace it! Rating: Reviewed by Lee on 28/06/2009 TRUST ME... all the 5 star reviews WILL end up as 1 star! My third N96 phone in 4 months. I look after it like it were made of gold, dont bash it about etc.. keep it updated, still absolute rubbish!! It's just died again.. no picture! I have lost hundreds of contacts, pics, apps and cash for the third time through having this phone. Buy it at your own risk. It is no where near as good as the iPhone, I have always rated nokias, but in the last 2 years I had 4 N95'S and 3 N96's.. before that I had 1 nokia per 18 months (pay as you go) on average with no worries ever. These smart phones are slow, buggy and you risk losing everything on it by owning one. The camera IS outstandingly good, no doubt about it. The web is very very slow and very expensive to use on orange contract. You have to pay for the good maps/tomtom.. iPhone has all this and more free in a £35 a month contract. Oh and they are cracking phones... been on orange for years (10) but just can't get a smartphone worth having through orange any more, have to downgrade for reliability... disgusted really... o2 here I come?? Rating: Reviewed by L B on 17/06/2009 i previously owned a n95 8gb so when i ordered the n96 it seemed a good idea until i read the reviews of how bad it was then i thought perhaps i should of ordered the n79 instead as that has good reviews when the phone came i thought ok it is a bit slow at first but after 10 mins it speeded up and has been absolubly fantastic the picture quality from the camera is outstanding and when watching videos it is simply brilliant esspecially with its load and clear speakers. not only does the n96 work great but it looks great and is only a cm or two bigger than my n95 8gb and it feels lighter too. this phone is great and defiantly less bulky in your pocket my only advise is to get a case as it will scratch easy without one plus if you drop it youve had it so definatly get a case. well done nokia another satisfied customer here would recomend to anyone brilliant phone !!!! Rating: Reviewed by Michael McLinden on 05/06/2009 Had hi hopes for this phone. Have been loyal Nokia Customer for nearly 18 years. N96 hates Bluetooth Nokia hands free kit. People tell me I sound like I'm in a hole. Voice quality crap. Battery life if you run any app fall to a couple of hours. Will put back in box and use old phone till they can fix problems. Rating: Reviewed by Rob on 04/06/2009 An impressive list of functions and on paper looks like a powerful device. However, in real life its the most frustrating experience I've encountered with any mobile device. Extremely poor quality software makes this device a big disappointment. Constantly locks up / hangs, reboots 3-4 times a day. I've had the phone 8 months and It still displays new problems each day! Voice calls cause reboots so missed calls, Using blue tooth makes the device unusable as it locks within minutes of connecting. I've had to have my device replaced FOUR times and the current one still shows these faults. Its amazed me that Nokia ever released this phone in its current state. It begs the question, what kind of testing they performed on it before releasing it. Back up your data regularly as it requires a hard reset at least every month. I've had to reformat the internal memory countless times. Flash updates are thin on the ground (one to date since its release) which amazes me given the long list of obvious bugs. When it does work, its much slower to respond than my old N95. More of a downgrade from the N95 which, whilst it had a few faults, was a great device. My advice to anyone thinking of getting a 96, stay well clear. Rating: Reviewed by Bill on 01/06/2009 I've had a lot of problems with the N95: The first one service refused to fix it. They claim it got damp/humidity, although I live in a desert and it has never been near any water. Anyway, bought a second one and it lasted about three months. It started scrolling, playing music, self dialing, chirping, displaying photos, etc. Took it in and got the same response - humidity after they had it two months. Might add that service left out one screw on the case and the others were loose. Ridiculous. I also have three communicators (9250) in a box if anyone wants them. I'm giving upon Nokia. These phones were purchased in Mexico and their service is really rubbish. I have friends that have the same problems with service in Mexico Rating: Reviewed by Adj on 01/06/2009 This is best phone by nokia up to date .. check my review @ rockingnokianseries.blogspot.com/2009/04/nokia-n96.html Please leave a comment Rating: Reviewed by Ian on 01/06/2009 Hi I have had an n95 8Gb for a year and upgraded to the n96. This was a mistake for the following reasons: - The reception is significantly weaker than the n95. -Battery life is shorter. - The keypad is a nightmare- the whole phone seems to slip around in my hand. Generally is feels cheaper- with no obvious benefit other than the memory. The new software fixes some of the niggly problems with the n95 (email certificates etc) however introduces instability. The result is that I have returned to my n95. Rating: Reviewed by Todor Radic on 29/05/2009 i got my N96 last saturday (6 days age). Complete rubbish, screen freezez, stuttering real player, rubbish audio, dire streaming. It is going back to Vodafone on Wednesday, I have cancelled my upgrade and am walking out!! Total rubbush-AVOID AT ALL COSTS!!!!! NOKIA-HANG YOUR HEAD IN SHAME Rating: Reviewed by Patrick Nassar - kuwait on 29/05/2009 N96 is for the ice ages and not a reliable cell, battery shut down, hanging system, bluetooth malfunctioning, switch off alone, freeze,........... what make things even worth is that we have in Kuwait a bad authorized dealer FCC that doesn't care for the customers, all they care about is the money that they receive. i bought my cell almost 3 month now, i used it for less than 1 month, after that the phone was in FCC workshop for repair, i send it 5 times and each time i receive it back in a worth condition, too much scratches. Rating: Reviewed by Dan on 27/05/2009 Got this as an upgrade to the N95. In its praise, its got a great camera for outside use and the GPS gets a lock much quicker than my N95 did. These are the good bits. Unfortunately the battery life is terrible, it is slow, it crashes a lot and the auto rotate feature is sporadic and frustrating. Basically Nokia have assembled all the right bits but as of May 2009 it's still nothing like the complete package. Far too unreliable and unpredictable to make it value for money as a premium phone. Thankfully I've managed to get out of my contract and get a decent price for the phone second hand whilst it's still of value. Can't wait to start using my N95 again. Rating: Reviewed by key on 21/05/2009 had the n96 for a few days now,picture quality is not as good as my previous n95 wlan connection to the internet is slower,the navi wheel does not work,problems connecting to pc suite keeps trying to connect to internet when connected to pc through data cable,tomtom 6 does not install and if you do get it running its very slow.wish i stuck to my n95 Rating: Reviewed by Sam on 20/05/2009 i had the nokia n95 for around 2 months and thought that i couldnt have picked a worse phone until my contract holders told me that they stoped making the phone, and had to send me a new phone, so i thought i would go 4 the better phone and pick the nokia n96, which turned out to be even worse than the n95, its slower, offers a massive 16gb of memory that the phone CAN'T handle at all, and lest face it its not exactly a stylish phone, conclusion, walk away from any offers on this phone, don't let the 'good' (sales) points fool you because they are rubbish, the fone has no good points. also steer clear of vodafone, as it is the worst contract that i have ever had. Rating: Reviewed by Sam on 19/05/2009 This phone is awful, it's got so much on it and tries to do so much that it just crashes ALL the time - it worked fine for about 2 months - then it all went wrong - trying to take photos is a nightmare, you think you've taken some but the phone just doesnt save them, it turns itself off - lots of music files wont play on it - making phone calls? well half the time that wont even behave - the idea of the phone is brilliant but in reality its terrible - mine got stolen about a month ago and tbh its the best thing that could have happened to it - i wont even claim for a new one - i want a phone that at least calls people when i want to.... HIGHLY unrecommended... Rating: Reviewed by ross maclean on 13/05/2009 i have had the N96 for almost a month now, and to start the battery life was terrible. i had to agree with all the people here, but for some reason in the past week and a bit ive not had any such problems. ive now not charged my phone for 5 days, and its still showing half charge. this is with power saving mode off and about 1-3 hours of internet a day (over 3G). i also used google maps with GPS active earlier for half an hour and its still showing half charge. the screen is very nice, the camera cound do with a xeonon, the 3rd party software available for it is unrivalled. the keypad takes some getting used to, but its ok after a few days. the auto rotate can be... annoying and unresposive at times, but the call quality is much better than the N95 ever was. Rating: Reviewed by GEORGIE on 11/05/2009 OH MY GOD I THOUGHT IT WAS JUST ME WITH ALL THE PROBLEMS!!! I LOVED IT FOR A WEEK THEN KEPT KIDDING MYSELF IT WUD GET BETTER WAS SO UPSET AND LET DOWN BY NOKIA IT WAS AWFUL CONSTANTLY FREEZIN HAD TO REMOVE THE BATTERY ABOUT 20 TIMES A DAY TO TURN IT BACK ON REALLY WAS A JOKE!!! WUD HIGHLY RECOMMEND BLACKBERRY BOLD NOT A GR8 CAMERA BUT A FAB PHONE NEVER BUY A NOKIA N96 U WILL BE DOOMED!!! Rating: Reviewed by carl avery on 11/05/2009 This phone is probably THE WORST PHONE EVER!!! if i have to take the battery out one more time to unfreeze it, i'll probably throw it very far away...COME BACK SONY... Rating: Reviewed by lloyd on 10/05/2009 the n96 is without doubt the worst phone i have ever owed. if you have a spsre life time to wait while it opens a text or opens an app then this is the phone 4 you . if time is something you cherish give it a wide birth. Rating: Reviewed by Ricky on 07/05/2009 Got it free on o2. Fantastic phone. Battery lasts 2 days at least as long as you close the applications properly once your done. Got 12.043 ubdate and runs super fast now. For people who appreciate what a phone can do rather than what it looks like. Nokia has never let me down Rating: Reviewed by shuvon on 06/05/2009 WHAT A WASTE OF MONEY...i hate my N96 ...now i mean come on man...somebody is paying so much for a phone at least should get some value for money Rating: Reviewed by shuvon on 06/05/2009 what a waste of money..nokia should think about giving value for money than just a piece of thing which freezes 10 times a day and you have to wait to make phone call as if you are on the queue. Rating: Reviewed by casey on 06/05/2009 dont blame the phone! the ridiculously massively paid japs at nokia didnt get it wrong at all.... in the words of ACDC! JAAAAAAAAAAAAAAAAill brake-eh! jail brake your phone and restore it to its original nokia firmware! the one that all the hundreds of paid testers used when this phone was given birth! now stop winging you pathetic prisoners of the motherland! Rating: Reviewed by amy on 05/05/2009 i have had this phone since oct now at first i loved it but after the first few weeks it started to freeze and go rather slow. may now and still havin the same probs get me in a bad temper alot of the time from the quality of this phone. although it is a good phone which i like the same and set out of it just the fact it freezes and goes slow well most of the time does what it wants and not what i want. Rating: Reviewed by ollie on 04/05/2009 was so excited about getting this phone and it all started well with a huge spec however it turns out to be a huge let down, it crashes time and again like when listening to music and recieveing a text. takes ages to go to any of the menues or apps. takes forever to flip the screen or load the camera app, turns off whenever it fancies, hard to get the ringtones you want. overall slow if it chooses to work...was excited about getting this phone but more excited now about getting rid of it and going for something that works, honestly my old phone was better and im wondering why i wanted the upgrade. Rating: Reviewed by Dave on 30/04/2009 Hate the N96 - wish i'd never got it. Soooo slow to load anything even with no apps installed or loaded. Takes forever to switch from the horizontal to vertical view mode. Thought i'd skip the iphone - really regret it. Rating: Reviewed by Sean on 27/04/2009 The Nokia N96 is a good looking phone but it is so slow and takes forever to do anything i wouldnt recomend it to anyone. Rating: Reviewed by almeister on 26/04/2009 we own 2 mobile shops and every single n96 we have sold has come back - some more than once dog Rating: Reviewed by Ian on 22/04/2009 Don’t be too quick to praise the N96 - I bought mine six months ago and is the worst phone I have EVER owned… First of all, it is slow. VERY slow. My contacts list takes 15-20 seconds to load when selected - and I have the latest firmware available to me here in Australia (12.043). The TV is useless. Like most places around the world, there is no-one transmitting DVB-H - nobody does in Australia. Nokia make a big thing in their marketing here about a feature NOBODY can use, and are unlikely to in the life of this phone (unless they take it overseas). The turn-by-turn GPS advertised is NOT out-of-the-box. Here in Australia, you get a short free-trial and then you have to pay an additional $130/year to use it! Nowhere is THAT mentioned in their marketing! I tried the free-trial and it was useless - frequently crashing the phone and constantly gave wrong directions. The user interface is, quite frankly, terrible. I gave up and bought a dedicated sat-nav instead. At least that doesn’t disappear when a call comes in! Bluetooth A2DP? Don’t even get me started! Quite simply, IT DOESN’T WORK! The music suffers from the equivalent of a disk-skip every 10 seconds or so - the music isn’t constantly streamed. As good as useless. My $200 Parrot Party Bluetooth speaker unit is useless as a result (correction: everyone else in the office can connect with THEIR phones - SonyEricsson, LG, Samsung etc. - Me, with my ‘market leading Nokia’ phone that cost more than theirs PUT TOGETHER simply won’t stream the music cleanly and sounds horrible). Nokia have short-changed their customers by supplying a phone with a grossly-underpowered processor. It simply is NOT fast enough to handle the features. I have never regretted a purchase decision so badly as I did when buying the N96. For me, it was like waiting for Christmas only to find my new toy was smashed and broken upon opening it. Nokia’s customer service has been abysmal - TWO requests for service submitted via their own website - WITH confirmatory emails from them saying someone would get back to me in 72 hours, but so far, nothing. That was 5 months ago. I guess they’re busy fighting all those other N96 fires. I'm forced to give this one star because there is no 'Zero Star' option. Rating: Reviewed by bj on 20/04/2009 had phone for 3month battery life 2 -4 days no pro what so ever just a great phone for people with the knowhow to use them yes that right a brain ,price says it all ,you get what you pay for just a fantastic phone.buy it. Rating: Reviewed by angie boon on 14/04/2009 this is a terrible phone, ive had 3 in the last month and it has now gone in for repair and ive only had it for 6 weeks.it has to be charged up daily even if it isnt used much. by far its the worse nokia i have ever had and am not looking forward to getting it back from repair.... Rating: Reviewed by Shane on 14/04/2009 I've just read some of the reviews and can see they are quite mixed so i thought i'd add my own. I've had the N96 for about 6 months now having got it quite new as a contract upgrade. I have been with o2 for 4+ years and i really had to fight with customer loyalty to get this model. Ive never had a "smartphone" before, and wanted either this or the I-phone. anyhow, eventually they gave it to me, happy days..... until it arrived. at first i got so frustrated with it i swapped straight back to my 6300 within 2 days, ill explain why in a bit. i then figured that was a waste so i went back to the n96.... thn 2 weeks later dropped it down the loo..... it didnt work... unsurprisingly and i was not very happy with myself.... back to the 6300.... then after many attempts, the 96 sprang back to life after a couple of weeks. bravo. 5/5 for resillience. However, on all other factors. 1/5.... it has masses of functions.... and apparently 1 problem for each. the internet is slow , often wont connect or load a page but takes 5 mins to let you know this. the music is good, i guess but is too tinny to play via speakers... as are most mobiles in my opinion, the headphones are quite good but need just a touch more volume. I dont wana make myself deaf but would like to still be able to hear the song when a bus drives past. The t.v screen gives an EXCELLENT picture, I have not downloaded any additional viewing but my phone came with an episode of topgear and doctor who on it, both of which were very watchable. It has two cameras, one as pernormal which is good enough to take pictures in a nightclub and look fine when i post the on f**ebook, the other is mounted on the front allowing lower quality pictures of yourself, without turning the phone around..... ?? no me neither... still. In general i find the menu navigation extreamly frustrating. e.g sometimes ill press menu... nothing happens.... nothing... 7,8,9,10, nothing, press it again.... nothing.... the n suddenly it goes spazzy jumping through menus and stuff for each time you pressed the button. Final point is the battery. there seems to be mixed reviews in the users here but i think some must work for nokia coz in my experiance, before and after it went down the loo, the battery is terrible. no if's or but's in my case, it is just useless. fully charged i can squeeze 2 days out of it with minimal use. if i send 20 odd texts in a day, thats enough use that it will need charging in the evening, let alone if i start running the music player etc. The indicator seems to be irrelevent as this morning i woke to find it had run flat even tho it had 3 bars, half power, on when i went to bed 7 hours prior. all in all this phoine reminds me of the early P.C's. too much in them so they couldnt cope, worked slow, froze up, rebooted randomly (my phone does occassionally turn itself off of its own accord). My recommendation?.... well im not a phone buff so i dont know what model you should buy, all i do know is it shouldnt be the N96. Summery, Nice screen, good camera, huge storage. but abismal battery life, slow operation, plus obivous programming faults make this a phone to avoid like a bout of ebola adminstered by Mo Mowlem. Rating: Reviewed by Sherry on 13/04/2009 okay, so I got this phone as a birthday present, and I dont do anything on it except for listen to calls or messaging, and sometimes listen to music. with such minimal usage the phone is still making it very hard for me, it hangs for no reason, restarts for no reason. switches off itself even when the battery is full.The battery sucks by the way. besides a fews ago these 2 buttons stopped working on my phone.. I thought of getting it checked but didnt get the time, they got fixed themself a fews days later, and now the lights are giving me a problem. they screen light goes off, the keypad lights dont! what the hell is wrong with nokia? and this phone is SOOOOOOO super slow! its downright annoying. Rating: Reviewed by teezadog on 12/04/2009 Had this phone for 4 days - knocked it off my desk onto the carpet and it broke. Also had trouble on the first day with the usb cable not connecting. Not impressed Rating: Reviewed by Shiam on 11/04/2009 Nokia n96 is fantastic phone .it s worth for money. Battery is worse. Rating: Reviewed by ghost on 11/04/2009 i think n96 is a very cheap design battery poor its lacking a lot of features its too boring it would do well with geeks and old fogies Rating: Reviewed by Nick on 07/04/2009 I had this phone on Voda and it regularly took on average 90 seconds to open a simple text. Even once the software was updated from nokia's website it took about 30 seconds. and changing from lanscape to portrait displays took about 7 seconds. in short.....slow as hell Rating: Reviewed by Landie on 07/04/2009 Upgraded from a rubbishy N95 with its buggy s/w, slow response and clackety-clack slider to a N96. For about two days. This plastic-fantastic, zero-stars junk is an indication of where the once-great Nokia is now - at the bottom of the heap. I threw it back to the phone shop and got an LG KF750 instead. Not as chock full of features that don't work as the Nokia, but what it does do it does well, voice and data are reliable and dependable, and it's beautifully made. Move over Nokia for a phone company that cares about build quality! Rating: Reviewed by Woolmaster on 07/04/2009 This is the best phone i've ever owned, the N95 was good but kept crashing due to the low onboard memory, my N96 however hasn't crashed once in three months and is much quicker at just about everything than the N95 was. I have only one problem, the inability to send a text message to more than 20 people without it defaulting my text to a multimedia message. This however is a small price to pay for all the plus points it has over the N95, if you're having slowdown problems as many people here obviously are then i would suggest that software is the problem and an update will make your phone a pleasure rather than an annoyance !! Rating: Reviewed by Dougie on 05/04/2009 This is without doubt, the worst phone I have ever owned. Utter rubbish. What's the point of stuffing it with features if none of them work?!! If you try to open a text you can wait over a minute sometimes. And woe-betide anyone who dares to try and send a text and then do something else with the phone within the space of 5 minutes. You can expect it to freeze and to only be operational again after a reboot. In short, don't touch this with a 20 foot pole. Rating: Reviewed by Donfesty on 05/04/2009 Umm! I found the phone excellent. Rating: Reviewed by R.Narasimman on 04/04/2009 The result says the battery have to be charged daily.Samsung is better choice comparing Nokia N96.The new Samsung i8510 is very similar to the Nokia N96, using the same Series 60 user interface, but with an 8 megapixel camera, and we'd recommend you seriously consider that as an alternative. Rating: Reviewed by big robxxx on 03/04/2009 N96 is rubbish ribbish rubbish dont buy it its slow locks up rubbish on my 3rd its rubbish Rating: Reviewed by scott on 01/04/2009 dont buy this phone !!!! it takes ages to do anything on it. i dont even bother surfing the web for live footy scores anymore (took no time at all on my old n71 3 years ago ), by the time it got me to the right page i would have seen the highlights on match of the day . the phone keeps freezing and you have to take the battery out to restart it. my mates have i-phones and its by far superior {so was my old nokia n73). too many faults to list . slow as a week in the jail. DOESNT DO exactly what it says on the tin. Rating: Reviewed by Cathal on 27/03/2009 This phone is nowhere near as good as it is supposed to be, I think my Nokia n95 is better. I mean its so buggy and has really cheap plastic. The CPU in it is rubbish and there is no video acceleration, The lcd screen is the same resolution as the N95's and the N96's screen looks a bit blurry compared to it. The tv function is kind of stupid I mean who would use it. There are so many problems with it and its soooo slow. It is definetely not worth the rip off of a price. Rating: Reviewed by Imran on 23/03/2009 Very slow phone and no sound in the mouthpiece Rating: Reviewed by Sanka from Manchester on 22/03/2009 This phone is useless! I mean really useless. My old nokia6300 is waayy better than this useless chunk of black tuna can. I am very disappointed indeed. 18 months contract 45 a month as well, feel so bad for my money just paid for this useless phone. Rating: Reviewed by Joanne on 21/03/2009 The N79 is way better than this phone. Trust me! Get an N79! Rating: Reviewed by James on 16/03/2009 I have owned Nokia mobiles for a long long time and have always upgraded to the top of the range one every time my contract was due for renewal, never paying anything for the phone though, operators are always open to bargaining. I upgraded from the N95 to the N96 last week and I have to say I'm not disappointed but at the same time I'm not overwhelmed by it either. It is definately better than the N95 but only after removing the operator software and returning it to how Nokia originally meant it to be, the Symbian operating system is quicker like this. The massive capacity of the phone means it almost replaces an iPod, with 16GB internal and an optional 16GB micro SD card. The screen when viewing movies is bright and clear, with the stereo speakers been adequate (sounds better through head phones). It can play anything you throw at it, and the features are second to none. The battery life can be short, but I find with heavy use it lasts at least a full day and char ged overnight. This phone would get 5 stars if the battery was better and the design of the phone was slimmer. It is miles better than the iPhone, as I have tried one of those too and its massively over-rated. I would recommend the N96 to anyone, as its far more than a boring mobile phone. Its a media player, iPod, internet, video camera, high resolution camera which is the best on the market etc etc, its a mobile computer and a range topper all round. Rating: Reviewed by anand blore on 15/03/2009 tell u in short...this mob sucks....its better to use some cheap cell apart frm this.. Rating: Reviewed by Erman on 14/03/2009 Hello everybody,first about this thone is , that this phone is the slowest phone from Nokia,this phone is rubbish.Battery life is poor,this phone has all functions what u can imagine in a phone,but the procesor speed isn't enough for this functions.Afte i used an N82 and N95 8GB i wanted to renew my phone to a better one.But i see N96 is worse than my other old phones.I don't recommend it anybody.If anyone wants good phone i recommend N95 8GB or N82 instead.I don't expect any poor phone like this. NOKIA:/ Rating: Reviewed by matt on 10/03/2009 when will people learn; if you have a network branded phone - do a little digging on google. change your handset code to euro standard and download the nokia firmware! you'll have a new phone i can promise you that! my n95 was running on t-mobile firmware and it was slow, had missing features and crashed a lot. nokia had mad many releases fixing bugs and t-mobile... nothing. change your code and get it on nokia you will not regret it. i'm sure i'll get the usual invalidating warrany stuff but i returned my handset after signal disputes with t-mobile and had no complaints from them that it was no longer branded t-moble... so in short done it before and if i was silly enough to leave o2 (only network with constant signal in my experiance) then i would debrand my phone again! Rating: Reviewed by Michael on 10/03/2009 This phone definitely has all the features that it is states on the box...new design is slick. However.....This phone is very slow...I replaced it twice and the same issues are occurring... VERY SLOW.... I cannot access my text messages since last night[ 9 MAR] i can only view messages after this date and can only . When i'm listening to music and a phone call interrupts play the phone is fine...the moment i resume play it freezes on exit of a phone conversation. DO NOT GET THIS PHONE until NOKIA have sorted out the issues!! This phone is FULL of bugs... My N95 is a much better and faster...I've had many phones [so i am no novice] You only have to check out other forums and review sites to verify what i am saying. Rating: Reviewed by EMPIRE on 07/03/2009 ITSW EVERYTHINGANYONE WOULD WANT THE WHOLE UNIVERSE IN YOUR HANDS Rating: Reviewed by Dave Hopkins on 05/03/2009 I have had the nokia N96 for 4 months on 3 and have to say wont be getting another Nokia or another 3 contract again, not even if they paid me an extortionate amount of money!!! The software has to be updated straight away and that basically does nothing. The phone freezes and crashes and has recently deleted parts of the menu from the phone. I would stay well clear of this manufacturer and go with the better option of the Sony Ericsson C905!! Rating: Reviewed by Richard Freeman on 05/03/2009 I owned an N95 then got an N96. What a horrible phone. You can only group text 20 people, it locks up ALL of the time. It won't resize pic text for sending etc.... After the N95 this phone is just rubbish!! Buy the N95, it's the best phone I have ever owned, the N96 is just rubbish!! Rating: Reviewed by RAJ on 04/03/2009 I ALWAYS BUY NOKIA CELL PHONE BECAUSE IT IS THE BEST OF THE BEST PHONES Rating: Reviewed by Dan Jones on 02/03/2009 I'm on 3 and I have had the n96 for about 6 mths now. I have managed to keep the firmware up to date but honestly it is an awful awful phone. I get a text and press reply...I wait.... I wait and wait and wait and some time later something happens and I'm able to reply. Every time I press a button it's a waiting game. I have about four songs on there, few photos, some texts, no games, hardley any apps running and the thing just c...r...a...w...l...s... Been a nokia customer for 10 years... buying a sony tomorrow because I just can't stand it any more. It sucks, don't believe the hype and get another phone. Rating: Reviewed by SURESH on 26/02/2009 I HAVE BEEN USING NOKIA PHONES SINCE LAST 5 YEARS AND ALMOSTLY N-SERIES PHONE,PREVIOUSLY N95 8GB USED FOR 5 MONTH, I GOT CRAZY TO BUY N96 TRULY SPEAKING THIS PHONE IS VERY VERY VERY BAD, NOKIA IS CHEATING WITH CUSTOMERS, I AM GIVING ZERO RATING TO THIS PHONE OUT OF 100,THATS ALL. Rating: Reviewed by Brs. on 24/02/2009 who cannt take care of phone,for those people Nokia cannt make good phone. n96 moble is Very good,it has great speed,great audio/video quality,nokia u made me happy now.Thanks. Rating: Reviewed by FRANK BOYD on 20/02/2009 bought the phone 3 weeks ago and have it listed for sale on gumtree. the complaints are endless. there might even be a class action suit against nokia over this model. when you finish a call , shutting the phone will NOT end the call. i have made some 45 minute calls. Rating: Reviewed by FRANK BOYD on 19/02/2009 i bought this phone 3 weeks ago and just listed it on gumtree. the worse phone i have ever had. imagine a 500 sterling phone that when you slide it shut after a call it will not disconnect the call.the features promised do not always work.if you want to be annoyed, buy a N96. slow is not the word. the battery life is close to nil. problems are constant. turning the phone on and off is a regular thing. nokia screwed up ,big time with this one. DO NOT EVEN THINK ABOUT BUYING THIS BRICK Rating: Reviewed by maxine on 19/02/2009 All i have to say is slow slow and more slow. Then nokia n96 is so slow and freezes.When the their is a incoming call you cannot see who is calling! When you try to answer the call guess what its that slow or freezes you cannot retrieve the call!!!! I loved my previous Nokia 95 phone, i am now in a battle with car Phone warehouse to get the phone changed! I got the Nokia 96 back after being in repair for 2 weeks, it was back in the shop an hour later with the same faults and worse. I am so disapointed!!!! Rating: Reviewed by Vanessa on 19/02/2009 This phone has everything. The problem is that it is slow and unresponsive. It has to think about everything before it carries out simple tasks and it is also difficult to understand, the operation of it not basic. It's the biggest mistake I've made in a long time to enter into an 18 month contract with this thing. I was blinded by all the diggery pokery and the so called hi tech spec. This phone is ahead of it's time, it needs to have the relevant software and hi tech internal components in order to fulfil the promise made to customers. It's NOT fast, it has a SLOW internet connection which often times out, and it's comparable to a slow old favourite grandad. Rating: Reviewed by chris on 18/02/2009 got this phone on an upgrade 3 weeks ago and after owning an unreliable n 95 for a year i was worried this was gonna be the same but was happy with it for a few days and then the probs started so swapped it for a samsung pixon big mistake luckily o2 are gonna give me another n96 (hopefully one that works well) i like this phone and if all the probs were sorted it would be a perfect phone battery life is pretty respectable on this phone considering the apps overall great phone Rating: Reviewed by MIFHAS MOHAMED on 17/02/2009 I also have N96 I love this phone Rating: Reviewed by Rebecca on 17/02/2009 I got my N96 a few days ago and so far it it excellent, even though I am on Vodafone. I have upgraded from a Samsung U700 and I can't believe how much better it is! ok, so it's a little big and compared to my old phone, but the stuff it can do is amazing. People are complaining about battery life but i'm used to charging my phone every night anyway because the battery on the U700 was really poor, so maybe that's not so much of a problem for me as it would be for others. No problems so far, but i'll keep you posted if I have any in the near future. Rating: Reviewed by iain on 16/02/2009 This is honestly the worst phone ive ever owned slow keeps crashing its been back to vodafone to get software sorted and its still terrible. Its the first time ive ever bought a smartphone and never again !! Rating: Reviewed by buckbuck2000@yahoo.co.uk on 16/02/2009 I have this phone from o2 and am seriouly disappointed with it. It keeps "crashing", reporting system errors, not accessing applications, not storing photos and on and on and on. Its an absolute over rated heap of junk that retails at an extortionist price. STAY WELL AWAY. you have been warned Rating: Reviewed by Alan on 15/02/2009 Slow, unreliable, rubbish keypad design, can't text one handed, loads of good Nokia features absent. Dozens of irritating quirks. I'm off to iPhone as soon as my contract is over. Rating: Reviewed by Anonymous on 12/02/2009 Absolute rubbish, powerful phones are good if they have the software to run them. After being through 4 of them,due to them all freezing and the last one just didn't work :S and multiple emails to O2 (dont get me started on o2!!) they have finally agreed to change it for a different model :) would not recommend to anyone!!! Rating: Reviewed by Nikki Hewett on 08/02/2009 Im sure that the customers who have given it more than one star have a different phone!!! This is absolutely the worst phone I have ever had (I have always had nokias and loved them). There have been so may faults with it. Just a few.....The c button doesn't work. The BBC I player doesn't work. Everything jams up all the time. When you press the menu button it doesn't go to the section displayed but the one above it. Sometimes it won't access the sim details until you turn it off take the battery out and start again....etc etc Absolute Rubbish!!!! Rating: Reviewed by shifty643 on 07/02/2009 dont buy it stick with the n95 8gb . the n96 is too slow , runs out of battery to quick and worse of all tends to turn its self off for no reason you have to remove the battery to restart it very annoying. rushed into production in my oppinion Rating: Reviewed by abdul latif on 06/02/2009 this is vary nice package Rating: Reviewed by jen on 06/02/2009 I was quite please with my phone - I got it with vodafone and a car charger and headphone were included. I got out my phone on the train, got out the headphones but the lead was humiliatingly short - I had to hold the phone just below my chin for the headphones to reach my ears. What were they thinking? The phone is OK. Battery life is short. Haven't got the web to work - although I've only tried it on the train and in my home village. Rating: Reviewed by Mike on 05/02/2009 Like some others I have been very dissapointed with the N96 and have just returned it to Vodafone and will continue with my N81 8Gb. I found it slow and prone to crashing. Worst though - and much in forums - is the WLAN. Put simply it has a whole raft of problems compared with the N81. I understand that version 12 software addressing several of the problems but this is not (yet) available on Vodafone. Rating: Reviewed by Vigneis on 03/02/2009 N96 is a perfect teen phone...It is amazing..The only thing is stupid is when u touch the phone u leave a fingerprint behind... Rating: Reviewed by darren on 02/02/2009 I'd better not swear on hear but the phone is .... Iv had it for 4 months now and nothing work on it i sent i back to the shop wear they put it in for repair after 2 weeks they replaced it for another one that was even worse than the first one. now i'm currently arguing the case with the provider hopping to get a change of hand set or cancel my contract as they have sold me something that doesn't work fingers cross. Rating: Reviewed by alex on 31/01/2009 i can list 10 things wrong with this phone CRASHES BLURY IMAGES RUBBISH MEMORY SLOW LOADING VIBRATES TO HARD CANT HEAR YOUR RINGTONE SLIDES UP IN MY POCKET FLIMSY LOADS THINGS UP ON ITS OWN INTERNET CRASHES IT ALL THE TIME! i hate my ohine :@ Rating: Reviewed by Nouman on 31/01/2009 This is the worst phone ever, I have been withe 02 for the past 4 to 5 years and this is the one phone i regret buying, it is rubbish in all aspects, freezes, connection problems, etc etc. I have been to the shop and they have sent it back to get it repaired but to no avail came back in worse working order and nokia software missing. Very disappointed. Date and time settings keep changing automatically, error codes on amny occasions. I am gutted. Rating: Reviewed by paka on 29/01/2009 this is phone number 2..still has the same faults even with so called updates..been back to shop on 3 occations...slow...shuts down..freezes..its should have a massive reset button on the front...dont get me started on the battery...sorry my worst phone EVER... no more Nokia,s for me Rating: Reviewed by Anna on 28/01/2009 I've never felt the need to write a review, however am sadly returning my second N96 handset to T-mobile today. (thought it worth mentioning that I am not Vodafone, as their firmware is often cited as the reason for problems with the N96) Quality of sound during calls was poor, very muffled, sounded like an out of tune radio. In addition, the second handset's vibrating alert failed to work. A couple of other niggles, that I would probably have been willing to put up with, had the call quality been better; the auto-rotate of the screen orientation was very tempramental and has a tendency to switch to landscape as you place the phone on a table, but is less willing to right itself to portrait, and often needs to be flipped toward you quite sharply before responding and moving the screen around. During video play, the phone crashed a couple of times on me (both of the handsets) and was often interrupted if the phone is jogged at all, and the sound was quiet even a t full volume and headphones that deafen me with my mp3 player on half volume, both of which made watching video on the tube a frustrating experience. Outside of the video play, both handsets had a tendency to freeze between screens. Battery life was also poor on the handsets I had, with normal use, it wasn't lasting a full day at the office without charging. The phone does have many good points, the picture quality for video is excellent, and huge memory, decent enough camera and other features, I am willing to accept that I may have been unlucky and sent two faulty handsets in a row, however, I was sadly disappointed with the N96 and am now having to look for an alternative. Rating: Reviewed by DIEGO on 25/01/2009 BADLY DESIGNED,STUPIDLY THOUGHT AND LACKING OF A GOOD INTERFACE, TURN IT INTO THE WORST MOBILE PHONE EVER MADE Rating: Reviewed by shab on 24/01/2009 This phone is Not As good as the Previous Model(Nokia N95 8 Gig), its Slower, Crashes more, & Battery life is Terrible, Its Just a way for Nokia to Make more money before the Nokia N97 Comes Out, Dont buy it, Wait for the Nokia N97. Rating: Reviewed by ste on 23/01/2009 total garbage save your money,nothing works the way they promise it will,can never get on the iplayer,you have to be in a wifi hotspot,never found 1 myself,mobile tv dosnt work atall,if you forget to shut down applications the battary lasts 5 hours,im on 02 network,the worst phone ive ever had,got 17 months of contract left,gona throw it in the draw and use my 6500 slide Rating: Reviewed by Rikkisixx on 21/01/2009 On my second one which has developed a faulty earpiece, when in calls you can barely hear the person your talking to. Currently fighting o2 to have a courier give me a new one and take these two from me. First one developed a fault where the whole handset heats up and the battery drains after 1hr. Very slow, and feels cheaply made, Feel like I have been conned. Anyone want to buy one give me a shout, cause unless I get a brand new phone I am selling these two as repair jobs. Rating: Reviewed by Andy on 19/01/2009 Just got my N96 on orange this morning, after 10 mins of using it i figured i must have got a faulty handset as it is so slow! flickin through the inbox takes forever, the screen seems to half load and then starts loading again but most of my time is spent lookin at the wallpaper on the screen with nothing else on it while it loads. Hence came on here to see if anyone else has had the same problem and looks like im not alone. Such a shame as the video quality is excellent. Its pretty big but light as a feather aswell although i feel if i dropped it it would instantly disintegrate, it is not the most solid of phones. Rating: Reviewed by Pete on 19/01/2009 I got the phone for christmas and it is amazing i dont find the battery life is short butt i must say i have had to send it to nokia for a software update and wont get it back for 7 days this is to sort out a software update were i had a power cut an amazing phone i swapped my i phone for it and wouldn't ever go back! Rating: Reviewed by Dan on 18/01/2009 I haver had this phone for a couple of days and i think it is great, at first it did freeze a couple of times but after a day or two it was fine, the battery lasts me a day or two depending if im on the internet alot or not, the internet browsing really does drain the battery if your on it for a while, but overall i think this phone is great, its does everything i want and more, the personilation is great, the music player is great, so is the camera etc, if your thinking ofbuying this phone i definately recommend this phone. Rating: Reviewed by anonymous on 18/01/2009 this phone IS GREAT pros - yeh its full of them cons - battery life poor cant watch t.v in u.k ..... YET hint hint word of advice DONT GET IT WITH VODAFONE all the people that complain about this phone tend to be vodafonce custmomers hope this helps Rating: Reviewed by Ian NIcholson on 17/01/2009 Mark Shaw from the UK. You either work for Nokia or you have never held an N96 in your hands before. The N96 is a TRAVESTY of a phone. The processor is way underpowered for the features within. This phone is slow. VERY slow. So slow, you want to throw it out the window every time you use it. It crashes. A lot. Daily. The applications are not integrated. Get a call while using the GPS, you lose the GPS. Voice dialling simply does not work. It fails to interpret the simplest of names. And the TV feature is non-existent for users in Australia (didn't say THAT in the ads). I've had my N96 for two months now, and is the biggest regret of my life. Upgrading from my N80, I thought - as everyone else did - this was the wonder phone (from the reading the spec). The reality is FAR more disappointing. In fact, I'm SO disappointed with this phone I'm considering a class action against Nokia to get the phone fixed, replaced or refunded. If you're interested in joining in, please email me at N96classaction@hotmail.com. It's time Nokia found out what a piece of junk this phone really is and what their customers think about that. Rating: Reviewed by anon on 17/01/2009 this phone is great ! ok so theres allot of negativity in the consumer reviews but the majority of these are from vodafone so i would advise you not to go with them. the bad thing about this phone is the battery but as far as im aware theres a better battery in the 8gb n96. not sure about that one though. the battery is bad but theres nothing else wrong with it. dont be scared by all these people saying it keeps shutting off because the consumers with no bad points with this phone arent reviewing ! and belive me there will be much more good apples on the tree compared to the bad if you get what i mean. if your guna get the phone DONT GO WITH VODAFONE - hope this helps Rating: Reviewed by TPL on 16/01/2009 This ain't a bad phone. I don't know why many people hate it. Battery life is poor but i like it. Rating: Reviewed by hellfire1 on 15/01/2009 fantastic phone,shame about the battery life. Rating: Reviewed by Phasekay on 14/01/2009 Well getting my own N96 here in Nigeria, i think its not rubbish. It works fine for me though the battery life is not as good as that of my old N95 8GB but i still think its a great phone from all angles. It's not a slow phone. Maybe you'll need to update your firmware. And for the OVER THE AIR update it works for me fine. All phones should be updated using this method. NOTE: I currently go around with 2 batteries. N96 is not a bad phone for me. Rating: Reviewed by Loz in Ipswich on 12/01/2009 What can I say that hasn't already been said... this is not a nokia, why? because nokia's work and work well... the camera gives a lower grade picture than my N95, the video has a hiss that is so loud on play back... it crashes constantly the battery is very poor, the wifi can't connect with my belkin router from one room to the next you have to sit beside it.. No live tv and if it was there you have to subsribe!! and many many more probs... just upgraded it to V12..from 10.. and nothing is any better at all..this phone is tragic I wish I could take the thing back to nokia's front door and them to compansate me for my time wasted... Rating: Reviewed by rayn on 11/01/2009 this is one of the best phones i have ever had battery life is poor but the gadgets make up for it Rating: Reviewed by Claire on 08/01/2009 Started off ok - I chose this one for its camera capabilities, and mostly for its large screen. I've had it about three or so months now and am beginning to get sick of it - it is slow and unresponsive most of the time (and I do have LOTS of memory left) and crashes often. The camera hasn't disappointed me, though, although Sony camera function on their mobiles is more user-friendly, I find. The battery is fairly good - it seems to last a while but then when it does start to drop, it drops like a stone. I also bought a standard memory card to add to it (don't know why as the memory is plenty) but I had to take it out as when I tried to look at photos, the phone tried to connect to the internet every 3 seconds. Even the techies at carphone warehouse couldn't understand that! I'm an Orange customer, by the way. Would like to get rid if I could find a phone with a decent camera AND large screen! Rating: Reviewed by Charlottte on 07/01/2009 I saw the n96 was coming out so waited for that one and get it as an 18 month contract on vodafone. I've had so much trouble with it! It froze all the time so it got sent to get fixed then had to go back because there was a dodgy keypad and now its got sent away again because the screens faulty! It's a good phone when it actually works I just dont know if its worth the hastle! Rating: Reviewed by Jen Martin on 05/01/2009 I am now on my second handset as the first 1 crashed & lost all mt photos!! Also, the phone will not play any ringtones at all (including the ones that come with the phone) so you constantly miss calls. There is no volume control for message alerts & sending a text message is a nightmare as the phone is so very slow!! I woul NOT recommend this phone to anyone, including my worst enemy!! I will be changing this handset ASAP Rating: Reviewed by nathan on 05/01/2009 i have it on vodafone great phone updates well great features on the phone the battery is rubbish got films songs 24gb on it in total. great phone Rating: Reviewed by gary flux on 04/01/2009 I would'nt normaly write on these sites, but after the last two weeks of pure hell with my Nokia N96 I just had to. After leaving Nokia two years ago to go to Blackberry I thought a change was due and as I was told on the phone by the nice lady at O2 that this was the phone to have at the moment and that it had push e-mail. Oh how wrong she was!! No push e-mail (which O2 admit I should have not been told) the phone constantly frezzes when changing applications, the user interface is awfull and comparing this to a blackberry 8210! I had been with Nokia for 10 years prior to going blackberry and t seems that they have only gone backwards, the phone is to chunky, battery life to short, too many applications that make the whole experiance slow and painfull. The worst phone on the market for e-mails. The only thing it has been good for was whatching the pre loaded Top Gear special!! O2 are now sending me an Iphone 3G, fingers cross or its back to blackberry. Rating: Reviewed by isuru on 03/01/2009 i like it i love it its very good Rating: Reviewed by David from London, UK on 01/01/2009 Great phone but poor battery. Just use a Nokia N95 8 gig battery and the battery issue is solved. It will be a little bit tight to get in but its worth it. youtube.com/watch?v=w6Yqxa3RdI0 As for the phone freezing, two issues will clear this up. 1. Go to the Nokia website and update the software on this phone before using it. Ensure you have the latest software will ensure a smooth fast running machine. 2. When you have finished using applications, close them down and don't let them run in the background. You can check what is open by referring to task manager or go to the menu and if a blue circle is around the top left hand corner of an icon, that means its open. Close it. Following these two issues will prevent freezing. It did for me and I initially experienced freezing or hanging as they say in the streets. Rating: Reviewed by Graeme on 31/12/2008 I have had several Nokia phones in the past and fell into the trap again. The N96 is the worst phone i have ever owned. It hangs constantly, has to have its battery removed usualy 2 or 3 times a day, most applications hang at some point, music wont refresh, and is so slow its bordering on unusable. So if you are reading this, and wondering whether to buy one - run a mile from it. If somwone from Nokia is reading this, why dont you people carry out proper testing procedures prior to releasing phones. The N96 should never have been released, and will be the last Nokia phone i ever own Rating: Reviewed by Ruth on 30/12/2008 My phone is now being returned for the second time because of software problems which seem insurmountable despite an hour on the phone last night to the technicians, and the best efforts of the staff in local store. My partner who bought the 96 at the same time also has software problems and his too is being returned to the manufactureres for the second time.I am now unable to receive calls and the phone has frozen offline. Prior to this applications would not close which drained the battery further. I would never buy a N98, it has been the worst performing phone that I have had. Rating: Reviewed by John on 27/12/2008 i prefer my old n95 Rating: Reviewed by Stewart Bridgeman on 26/12/2008 Absolute Rubbish - Freezes - Switches off for no reason - Slow - Won,t stay connected to my Nokia handsfree kit - Updated to latest softwate and still the same - Don't even think about getting one - Had similar problems with my N95 but this phone is much worse - And I have 3 friends with the same phone and the same problems. Rating: Reviewed by Michelle on 23/12/2008 Good phone had mine since october only thing that is really wrong with it is it crashes quit alot but apart from that its great ,the battery runs out alot if you listening to music but then thats why you have a charger , i recommend this phone : ) also holds loads of music/pictures/files etc hope this helps Rating: Reviewed by Millar on 23/12/2008 Nokia N96 - horrific phone. Stalls, freezes and has generic software faults not fixed with even latest updates. When listening to music through headphones and receiving a text the phjone shuts down! Nokia are not interested and told me 'yeah, all new phones have some faults'! Do not buy!!! Rating: Reviewed by Reg on 22/12/2008 i bought this phone because the gps seemed better then the n95s and massive ammount of memory well worth it plus for firmware/software no issues since i got it oh and im on the three 3G network and switched all my data over from the n95 no problems with it Rating: Reviewed by Jenna on 19/12/2008 I chose the N96 over the Samsung Omnia and am now really regretting it. It is very slow and can't cope with more than one application open at a time. I now have to turn my phone on and off just to receive a text message on it!!! Rating: Reviewed by Rob on 18/12/2008 As a mobile software developer I use a wide variety of handsets both symbian and windows based units but the 96 has to be THE most unreliable I have ever encountered. I'm on my forth handset due to various faults: Countless lock ups, poor reception, inaudable ring tones etc. Performed the software updates and still experiencing 2/3 lock ups per day. Battery life has improved over my old 95 but that's about the only improvement I can think of. Having to remove the battery 3 times a day and missing calls due to system freezing is ridicules for a £500 device. Many of the issues I've read here are related to the telco updates, an issue I've experienced in the past when trying to develop software using them. Since then I always buy unbranded devices so the current problems can not all be blamed on the telcom. Mines 100% standard nokia. Nokia took 6 weeks to release the first patch for unbranded devices, after it had released to to other 96 models. Poor quality software and sub standard support. Main issues are related to using bluetooth. When used a headset the phone WILL lock pretty much every time I use it. Without BT, I can get 1/2 day out of it before needing a battery remove reboot. I use it quite hard, with 3 or 4 apps open at any time, but Symbian is easily capable of this. I used to work at Nokia and they used to test software for months on their employees, which gave them rock solid release software. Who ever is in control of quality control now was obviously asleep on this one as it seems to be at pre-beta level. I'd be ashamed to release software this buggy! Rating: Reviewed by Martin on 17/12/2008 I have had this phone on o2 for 8 weeks, in the first 5 or 6 weeks it kept crashing, turning off during calls and all sorts of wonderful things that it should not do. I was told to put up with it till a software update came out, I waited and it came out last week. On updating the phone it crashed and left me with a blank screen, I took it back to carephone warehouse and they sent it back for repair, got it back a week later with updated software! guess what? still the same piece of rubbish as it was when it was new. I am now in contact with nokia care and have asked them to replace it or I will cancel the contract with o2 due to them not supplying a usable item. Maybe I have a bad phone but my advise is AVOID it! Rating: Reviewed by sara on 16/12/2008 this phone is luvely buy it and u will nt be dissponted Rating: Reviewed by Flipper403 on 15/12/2008 for God Sake people! stay away from these phones!...Ive had 5 Nokia N95's and 2 Nokia N96's! What the hell Nokia are doing to themselves is beyond wisdom!....... Ive had a Samsung M8800 now for a week and I can only say Samsung!..... you are and this phone is the business! Rating: Reviewed by Chris on 15/12/2008 I love this fone, it's great, it's brill and does everything i want it to but it wont stop crashing. It's crashed anywhere up to 17 times in one day but that was roaming through different networks when abroad. It may feel tacky with a naff plastic back cover that pops off every now and then with a really poor battery life if you use the bluetooth or anything else. If its the new features, then put a bigger battery in it at least. I'm not a vodofone customer or Orange as we dont have those in the channel Islands but it does seem to be the network protocols that are different on every network that make the thing crash more than usual. Until Nokia sort out the problem, looks like i might have to buy another fone, would get an iPhone but from what I've seen, they are even worse with less features for somethings that are standard on normal fones. Will have a look at the Samslug i8510 instead. Rating: Reviewed by Nokiaman on 15/12/2008 AVOID THIS PHONE> READ ALL THE NEGATIVE COMMENTS AND IGNORE THE GOOD ONES> The people who have had good things to say about this phone have all just upgraded from their 402's and 3210's. Rating: Reviewed by faizan on 14/12/2008 I think Nokia N96 probs the best mob dis year bruv its flipping sick i hope u all buy it and its daa best wag 1 Rating: Reviewed by A S M ALI on 11/12/2008 Nokia N96 it,s outstanding mobile it beat the apple i phone Rating: Reviewed by anant on 11/12/2008 awesome phone kwl Rating: Reviewed by dave on 11/12/2008 constantly crashes or freezes...which means perfomring easy tasks can take an age...i really dislike this phone and i wouldnt touch it!..if you have the choice leave it well alone...i have to use my k810i sony erriccson payg.. a more reliable phone ......im stuck with this so called super phone on an 18 month vodaphone contract...!! i doubt it will last that long because i,ll probably have smashed it by then...its that frustrating!! Rating: Reviewed by Fizzer on 10/12/2008 What can I say about the Nokia n96, after being in love with the n95. To be honest its mind numbingly horrific. Don't buy it, its that slow I could write a message and post it by hand faster than send one on this "Sack of" Rating: Reviewed by briesmith on 10/12/2008 Do not consider this phone unles you are looking for a fixed line handset replacement. This "mobile" is useless unless it is plugged in and charging. The battery runs down before your very eyes. A daily charge? I am having to charge mine twice a day and leave it plugged in overnight otherwise it's out of power when I pick it up in the morning. Very pretty, bags of features but without the juice to run it, useless. Rating: Reviewed by colin from London on 09/12/2008 I was a user of the N95 and thought upgrading would be the right thing to do - how wrong was I!! The phone is irritatingly slow, and will not connect to my home wifi. I have done all the tricks suggested and nope it won't connect. Connects with some wifi hotspots but not others. The radio is irritating and unless you go to the NOkia blog you won't know to turn off auto tuning and you loose the radio signal regularly, unless stationary. Orange aren't brilliant as a provider either of this phone through Carphone Warehouse as there is a no return policy in place. DON"T give up your N95 Rating: Reviewed by Clever Trevor on 09/12/2008 This is my second review of this phone and I'm on my 5th N96 from T Mobile. I thought they must get it right eventually but no sign of it so far. If I use this phone at the weekend for the occasional call or photo etc, it only crashes once in a while but when I use it as it's designed to be used during the working week, i.e. an all in one mobile office, diary, camera, phone, wifi browser etc, it is absolutely useless. It crashes more often than it cruises. I’d love Nokia to get in touch with me for some direct feedback and possible bug fixes. Anyone thinking of getting a N96 might be better off waiting till Nokia get it right. If they ever make this phone as good as it should be, I’ll post it here. Watch this space…………… Rating: Reviewed by Fred Miller on 08/12/2008 The Nokia N96 is useless!!! It freezes, drops music out and most irritatingly of all when you listen to music on the headphones and then receive a text the phone shuts down and then re-starts. This is my 3rd handset from Vodafone (who by the way are incompetent) and each handset has exactly the same fault. I contacted Nokia who said 'yeah, new phones always have faults'!!! Vodafone are on one hand telling me after 3 handsets with the same fault they will replace it with a different handset from a different manufacturer, but actually trying to arrange this is a nightmare with the dept that organise it refusing to actually carry it out - I am losing the will to live with them!!! I will never purchase a Nokia ever again!!! Rating: Reviewed by jay on 08/12/2008 well first of all i dont havhis phone but my friend dose and id like to say i love it its big but i seem to like big phones the camera seems to be perfect on the pictures the n96 have taken and thers a lot on it and the volume is great so i wll be sure to get one for christmas =) Rating: Reviewed by richard on 07/12/2008 it is a good phone Rating: Reviewed by sachin dev on 04/12/2008 couple of concerns on the n96. The key pad, especially the cursor keys make a sticky plastic noise.. I thought i was the only one who had it.. From the net i got to know many people noticed it. Then the " say caller name " is very low. The breathing light acts funny. If u have an application running, and put it on standby, say like fring, the light is lit all the time. The multimedia keys looks dull and faded Rating: Reviewed by kita on 02/12/2008 i think nokia r good my family using all and I was changed a lot of model but outside the the phone the colour always broke Rating: Reviewed by steve wickens on 01/12/2008 Do not buy this phone. The N96 still has all of the software problems of the N series, it crashes when trying to do more than one thing at a time. It freezes on approx 5% of incoming calls, requiring you to remove the battery to get it going again. reception is poor and speaker sound is muffled. I had the N80 before and hated it for most of the time I had it, the only reason I thought I would try the N96 was that surely Nokia must have fixed the buggy N series software in 2 years - but no! This is the end of the line for Nokia as far as I am concerned. I have had many different Nokia phones over the years, but I just get more and more disappointed. The only problem is that reading the other reviews, it seems to be the same for all the major phone manufacturers. So now I just want a relatively low tech phone that has good battery life, call quality and maybe a half decent camera. Basically one that i do not have to waste a lot of time on trying to fix the problems and call the various tech support lines etc.... Rating: Reviewed by Mark on 30/11/2008 Had the N96 (on Vodafone) for about a month now. I'm not new to NSeries phones, had an N70 (crap) and then a 1st gen N95 (excellent). Experience on the N96 so far? Mixed, but generally positive. Design No cover for the camera optics - scratch that glass and your pictures aren't going to look so pretty, 5MP or not. The back cover contains an antenna so we're probably going to be stuck with the original one. Might be worth thinking of a screen protector for the lens. The kick stand is a great idea and makes watching video much easier. I don't understand why that was missed on the N95 - so cheap but yet so useful. Biggest drawpack is the keypad. I'm an average sized bloke, but have real trouble with it - particularly the '*' and '#' keys, which are smaller than the others. Being smooth, there is little feedback that the buttons have been depressed. The smooth keyboard looks cool, but is less practical. OS/Software I haven't noticed any big problems mentioned by others, though I checked for and updated the firmware quite quickly. It seems quicker, but that said, it has rebooted itself on occasions for no apparent reason (although they have been infrequent). GPS Seems to be improved on the N95 - faster to get a position fix. Memory It seems huge. I already had an 8GB card I put in so I'm up to 24GB. Plenty of space for movies and TV episodes. Video The BBC iPlayer is very useful. The quality of downloaded programmes is excellent, and that makes it much improved over my past experiences of mobile TV (which have to be paid for anyway). I used to use DixX mobile for playing video, but I have always had trouble with synching the audio and the video. Using the Realplayer supplied with the N96 plays video very well, and better than any other player I have found. It won't play avi/divx files though, so the DivX application still has it's place unless you convert them to mp4. Audio Haven't played around with this too much, so can't really add anything. The headphone jack being moved from the side looks to be a smart idea though. Internet/Data Can't see any differences over the N95. Battery Life About as bad as the N95. I understand the firmware upgrade from v10 improves battery life, so if you already have the N96 upgrade it if you haven't already. I bought a spare battery for the N95, which conveniently uses the same battery as the N96. With three batteries I find I have enough power to get me through most of the time when I am away from a charger. Other issues "Share Online" is a pain. I have started to use Flickr, and I have "23*" shown on the standby screen. No idea how I get rid of it. The 3D tones function also made my ringtones inaudible, and took a while to figure out why. In my opinion, an inexcusable bug in a phone. Summary I upgraded beacause I was changing suppliers and also wanted a lot of bundled minutes. The N96 was therefore a no-brainer for me, but if you have the N95 stick with it unless you have similar reasons as the N96 is evolutionary not revolutionary, and in some respects is better. I suspect iPlayer will be rolled out on the N95 soon enough which is the biggest plus the N96 has in my view. Rating: Reviewed by Arkay on 29/11/2008 I'm of rational mind and calm demeanour but this phone makes me want to kick cats off of tall buldings. A truly awful "phone" that promises a great many things but delivers little except frozen white screens. Infuriating beyond belief and in so many ways that it is hard to know where to begin. Instead I will say that my neighbourhood is now a cat free zone. My only regret with this phone is that I ever got it in the first place. Rating: Reviewed by stacy on 29/11/2008 the phone is really good its just 2 big but it got really nice stuff is full of stuff that you dont get sick and tried from it i say to get the n95 because is exactly like it just smaller and a half less of the memory but 8gb is just fine for who really needs 16gb Rating: Reviewed by runescape fr00b on 25/11/2008 i must say, this phone is no different to n95 Rating: Reviewed by totalfluke on 04/10/2008 this phone as with most nokias is excellent. i can only assume the only people that rate this phone on here are the ones that have problems. phone does it all, excellent pictures, good sound, good size screen and lots of features. have had n95 for around a year and apart from battery life (due to 3g) there has been no problems. menu is excellent and texting is great if you use predictive text. just to add nokia warrenty is for 2 years on their phones which is great...not that i have had a problem yet! Rating: Consumer Reviews from other websites (100 reviews)Nokia N96 Reviews at Mobile Phones UK (100 reviews)Nokia N96 LinksNokia N96 Nokia N96 All Black Nokia N96 Quartz
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