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Motorola A920
Product Rating  
Features of the Motorola A920 include:
- 3G
- SmartPhone
- Camera
- Video Camera: Video calling
- Media Player
- Java Games
- Connectivity: USB
- Messaging: SMS, MMS, Email
- Operating Frequency: Tri-band
Expert Reviews from other websites (1 review)Motorola A920 Review at Mobile Phones UK (1 September 2004)
Motorola A920 Consumer Reviews
(16 reviews)
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Reviewed by Droitwich Gooner on 14-07-2004
This phone I have to say is the poorest piece of equipment I have ever used. I use mine for business and the amount of business I have lost - Well I dont want to think about it. It cuts out during calls - even though the battery is charged, I cannot access the address book because I get the message "usim not ready" whatever that means. I have just told 3G to take a run a jump as they offered to fix the phone free of charge but will not give me a replacement for the 3/4 days it will take. They did offer to upgrade my phone for only #199.00. I can only say stay clear of this phone. I have a mate who uses the LG u8110 on 3G and he does not have any problems whatsoever. If I could have given this a NO STAR rating I would.
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Reviewed by Sue on 10-06-2004
Huh? what's all this complaining? I\'ve had a A920 for nearly a year and it's been the cheapest phone to run yet. the only downside is that 3 were originally sharing a network with O2 which meant dropped calls when travelling. BUT that's rectified in the NE now. It's half the price of Orange network to run, sure it looks like a brick but the very vain should stick to looking cool - and paying for it.
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Reviewed by Dave on 12-05-2004
I've had four phones in the last four years and even though the A920 is the most technologically advanced, it's also a terrible phone on the whole. Okay, so it's got some pretty cool features, like the flip-around camera, the ability to film and view movies and tell you where you are (handy in the middle of London... not), but the majority of features and functions are frustrating. Take the VoiceNotes feature - it distorts and sounds really brash and unclear. The camera is okay quality, but on the highest setting, I've had trouble sending the photos as picture messages. Every time you have to send a text message, you have to get out the stylus (I thought I was going to get used to this, but I haven't). Here's the best crap feature from my point of view - when the battery is at very low power, the phone vibrates to tell you this (using even more power). So you switch it off to conserve battery power... it switches itself back on and vibrates to tell you that the battery power is low!! And by the way, the 70 hours battery power on standby claim is a farce - you'll get 24-48 hours maximum if you're lucky. And 95 minutes talktime? Well, no. The handset heats up to almost plasma temperature and then starts warning you of low battery power after about 45 minutes. This has happened right after changing batteries before. On the plus side, Motorola supply a second battery and a second charger, but unless you're constantly near a plug socket when you're talking, it's useless. Also, if the phone is locked and you type in the unlock code and press on 'OK', it often comes up with a message saying "In use... Continue"... Yes, I know it's in use, I'm bloody well using it!! It brings this message up when it's loading the graphics on the front screen. Needless to say, I never had these problems or frustrations with my Nokia 3210.... if there had been a "0 - rubbish" rating, I would've selected that. Worst phone I've ever had the misfortune to use and now I'm tied to using it by Three until the contract is up (next Feb) or change it for #250.... sod that.
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Reviewed by mark on 30-03-2004
anyone that says this phone and 3 mobile are any good must be using it as a doorstop, cos thats all it good for. this phone and 3 mobile are on the verge of putting me out of buisiness. im a mobile welder and i advertise in the yellow pages and buisness pages. believe it or not i have only had 1 call to my mobile from the above in 5 monthes, i have spent more than 15 hours on the phone to three and most times i get through to a call centre in mumbi (india)very pleasant these operators are but not a lot better than useless. before xmas i damaged my phone and it took nearly 3 weeks to get a replacement too me. the reason why i have only recieved 1 call from y/p and b/p they say is caused by what they called cell congestion (not enough transmitters, and i live in warrington, inbetween manchester and liverpool), because of this cell congestion my calls go to voicemail which i have to pay to retrieve them. icould go on but its making me angry thinking about it. don't bother it really isnt worth it. mark.
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Reviewed by garry on 08-03-2004
absolute rubbish too big battery lasted bout 10 hours no games no services sh1t signle lost connection about 2 metres from another phone constantly barred all calls and messages DO NOT BUY COMPLETE AND UTTER RUBISH CHEEP NETWORK CHEEP COVERAGE CHEEP SERVICES CHEEP PHONE DONT BUY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Reviewed by Scoot on 08-01-2004
DO NOT BUY A 3 PHONE. Its seems a good deal which is why i joined three, but that was a fatal decision. The coverage is poor and the customer services is absurd, the call centre is in india and they cannot understand good english, and when they do they never reslove the problem or connect you to the wrong department. Make your own mind up but be warned!!!
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Reviewed by craig bolton (crgmcphrsn@hotmail.com) on 01-01-2004
This is my first video phone and the only bad thing to say about it is the size. Apart from that the mp3 player, pda,touch screen ect, also the amount of mins you get for 35 pound is realy good value for money so i can deal with the size. compared to my sharp gx10 this phone is like having a car instead of a bycicle.
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Reviewed by Bswan on 31-12-2003
I was first promised my two phones to be delivered by 3. Three days later it finally turns up on my doorstep. During the extra three day wait the customer service desk was useless with nothing but indian accents telling me how sorry they were, the rest I wasn\'t able to understand due to the strength of the accent which was frustrating for me. I was worried they were lost! Then to add insult to injury one of the phones keeps turning itself off. Won\'t recieve incoming calls and goes through the entire boot up sequence. Then it stays on for 30 second before turning itself off entirely. As for the customer service, where do I start? I work in a secure environment thus can not recieve direct calls at work, only via my mobile phone. 3 customer service do not transfer you to a technical assistant, instead they request that they call you. Since my phone is not working and due to my work environment I can\'t even dream how they\'re hoping to accomplish this. I\'ve rung to complain three times a day but of course it\'s useless, all they can say is they\'re sorry... Not sorry enough to actually help in a satisfactory manner though. In the begining I also specified NO voice mail. Sure enough both phone numbers have voice mail activated, so I rang the Customer Care area. The woman had such a strong accent that we couldn\'t understand each other, thus we both were extreamly frustrated with each other and got angry. I asked for them to turn it off at her end because it is not a feature I want at all. She flat out refused. Then I called back two days later to ask why they wont just do it at their end and I was told that they can, do and just did. I\'m sorry I ever joined 3 and wish every day that I hadn\'t of wasted my time and money. A big mistake that I regret greatly, and regret more each time I look at my useless phone lying on my desk while waiting for that call on it from the CUSTOMER CARE area...
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Reviewed by paul on 27-10-2003
software for pc does not run with xp
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Reviewed by paul on 20-10-2003
Totally faultless-BUY IT NOW!
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Reviewed by Mike on 20-10-2003
My initial thoughts are that the phone (albeit a brick) is good, however the 3 cutomer cervices is shocking. It took me 11 days for the fone to be connected, and when it was i discovered that the batterylife is nothing short of ridiculus. I can only be thankful that i was foolish enough to keep my other contract running on my nokia as this phone is far from practical. My 1 other critism is that texting is very awkward, espectially if you are not used to the touchscreen because you have to very precise. On the upside though this does everything that you would never dream possible. Gprs, gps, mp3 player, touch screen, and the list goes on and on and on. As far as the priceplans go i think that they are totally amazing. Compared to t mobile for example......for the same price a month i get 550 extra mins on 3. I have heard alot of people complaining about the coverage but im afraid to say that i have hads no such problems. My coverage has always been good and when i cant get a signal on 3 then it automatically roams for a signal on o2. Overall this phone is good but not excellent, fantastic for a gadget, but far from practical as a fone
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Reviewed by Lee Barkshire on 16-10-2003
Good overall service even in deepest darkest Dorset. The syncronisation with my pc is second to none, and it will update my calender and appointment folders in a matter of seconds. The camera and video format is easy to use and fairly simple to send to my pc. Downside ? The phone can get through a battery in about 45 mins of sending calls. Video calling is not availble in Dorset or most of Hampshire.But for #35.00 for 750 minutes I can live with that.
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Reviewed by ram on 09-10-2003
it is a great device
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Reviewed by mark on 03-10-2003
I purchased my a920 recently and have had 2 replacements within 10 days, the phone refuses to connect to the browser and has only connected once since ive had it. another problem is the coverage, it loses reception far to easy leaving you unable to make a call for long periods of time, several times now ive been unable to call or receive calls for up to an hour!!! Another problem is the answerphone!!! I get a message saying \"you have voice mail\" i listen to it to find several messages from the day before!!! this is not acceptable!!! Another problem is 3 services, ring them up with a problem and you get passed from pillar to post with no eventual outcome!!! Come on 3 get yourselves sorted coz its gonna cost you a hell of alot of custom!!!In my business i need a reliable service, this falls way short of the mark, I regret leaving orange.GREAT PHONE!!! BUT APPALLING SERVICE!!!
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Reviewed by Gary Wright on 30-09-2003
Fantastic gadget - poor phone. Patchy service, voracious battery useage and weighs too much. Simply too cumbersome for a mobile phone. Mates who love gadgets thought it was great especially the video which plays on the biggest screen yet seen. But even they were more interested in 3\'s aggressive pricing than footie highlight downloads. But the A920 does not slip easily into a pocket or bag so it\'ll be useless as an only phone to most people. 3\'s price plan for calls is spectacularly good - so cheap that Orange refuses to match it under their OVP promise. But the A920 is not the answer some industry pundits predicted. Reception for video calls is patchy, even in south east. Phone software is simple and intuitive to use BUT 3 restrict use cleverly to their own services. There are no built in games - the only things easily available are games from 3\'s pay service most of which cost 50p and can only be used for 72 hours. They should chuck in a few Java games for free, there are loads about and it\'d cost 3 next to nothing. The video is impressive, really very good, but quickly drains the already feeble battery life. It was supplied with a spare anyway - but you need the second one just to get through a day if you use the phone for an hour or so making calls - which is its primary function surely. Texting is impossile to do with one hand using the screen and pointer supplied, though the screen-only phone pad is useable on the move. I can\'t comment on MMS service - failed dismally to make a connection during the first two days of ownership then gave up. I make around 12 hours of outgoing calls a month so 3\'s price plan seemed a bargain - my received calls double that. Unfortunately this phone is more suitable for gadget fans interested in playing music or watching videos. 3 are showing the way ahead. They will succeed - and deserve to - through aggressive marketing. In in two years I reckon we\'ll all have phones like this - they\'ll just be smaller. g.wright@people.co.uk
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Reviewed by Christopher(imschris@hotmail.com) on 28-09-2003
I waited with impatient anticipation, the release of this phone/pda, since downloading and studying the manual off the FCC web site in March. When it was finally released here in Australia in September, and even though I already had the NEC e606 3G phone, there was no hesitation on purchasing the a920 as well. Two weeks later, and I still love it. Off course two way video talk is great and it\'s something that the e606 does also, but the a920 has a much sharper picture in both still and video images, not to mention the larger screen, along with the ability to install an additional memory card of upto 128 MB. The internal memory is 32 MB. The PDA function was the main attraction for me as it will now do the combined function of the NEC e606 and my iPaq PDA, in one relatively compact unit. The handwriting recognition on the touch screen works better than expected, compared to other systems that I have tried, and is actually very quick and usable. The ability to receive emails from others, ie other than Three, is also available. Criticisms? well nothing is perfect and there are some anoyances. Firstly, although still pictures and videos can be viewed in widescreen, albeit with a reduction in resolution, this can\'t be done in typing or email mode. Secondly it takes a long time to boot up, timed at 54 seconds. My computer takes less time than that to boot up. Further, access to emails from other providers than Three, such as yahoo, ozemail etc are acessed via the browser messaging menu, where the viewing of the menu is almost impossible, due to blue writing on a blue background!!!! that practiccally hides the print of such things as \"view inbox\", \"check for new mail\" etc. Wish list: I would like to see pocket Word and Excel as is available on the Pocket PC PDA\'s, and a Klondike type game, such as Microsofts Solitaire. Perhaps a built in TV tuner would be nice. I\'ve read that this function is already available on a Korean phone. Having said that, the criticisms are relatively minor and should not detract anyone else wanting this wonderful devise. I certainly don\'t regret my purchase.
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Consumer Reviews from other websites (27 reviews)Motorola A920 Reviews at Mobile Phones UK (27 reviews)
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