LG Viewty Smart
Product Rating  
The Viewty Smart is a much upgraded version of the original Viewty. But some users are experiencing a problem with the screen blanking out on calls. Try removing the screen protector, if you have one. Otherwise, one of our users, Geoff_W suggests the following solution.
1.
On the phone keypad enter the following code: 1809#*900# to bring
up the engineering settings menu. 2. Scroll down to the entry called
OTHERS and select it. 3. Scroll down this menu to the entry called
PROXIMITY and select it. 4. You should see three options: Enable,
Disable & Start Calibration 5. Select Start Calibration - after
a few seconds it will return a new figure (mine was 3627) 6. BACK
right out of the menu system, and make a test call - it should blank
the screen when you hold it to your ear (or when you hold a finger
near the sensor), but come back on again when you remove it. But BEWARE - doing this may well void your warranty!
Features of the LG Viewty Smart include:
- Camera: 8 megapixel camera with autofocus and Intelligent Shot Mode
- Video Camera: Video calling, QVGA 120fps video capture, DivX/Xvid playback
- Display: Full touchscreen, 480 X 800 pixels (3.0 inches)
- Music Player: MP3, AAC, AAC+. E-AAC+, WMA, FM radio, Dolby Mobile
- Ringtones: MP3 / 64 voice polyphonic
- Messaging: SMS, EMS, MMS, email (IMAP4, SMTP, POP3)
- Games and applications: 8 built-in games, document viewer
- Special features: A-GPS
- Memory: 1.5 GB plus Micro SD up to 32GB
- Connectivity: WiFi, USB 2.0, Bluetooth 2.1
- Internet: WAP 2.0, Google Mobile Service, full web browser
- Operating Frequency: Infineon S-Gold3H, HSDPA 7.2, EDGE, GPRS, UMTS, GSM 850/900/1800/1900
- Size: 108.9 x 56.1 x 12.4 mm
- Weight: 102g
- Talk Time: 5.5hrs(2G), 4.7hrs(3G)
- Standby: 330hrs(2G), 350hrs(3G)
Expert Reviews from other websites (1 review)LG Viewty Smart Review at Mobile Phones UK (1 May 2009)
LG Viewty Smart Consumer Reviews
(83 reviews)
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Reviewed by Fred on 14/03/2010
So far the phone has been working well for me, had the problem with the blank screen when making calls, but used Goeffs solution to fix it(and it works!).
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Reviewed by Azaaz on 13/03/2010
very good phone but find it too slow don't think the 8mp is good enough takes a lot of time to open up apps
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Reviewed by Jemma on 11/03/2010
Well I bought this phone knowing full well it had errors, but thought that this was a common thing on all handsets so decided to buy! I'm really glad I did, the phone is sleek and stylish to look at and also extremely easy to use! I too had the problem with the screen going blank but did what Geoff said and know it works perfectly. I used to own the original Viewty but the Viewty smart is a much better phone, the touch screen works fine and is definitely an improvement on the old one which used to require you to press very hard. The camera, which is the main reason I bought the phone, is excellent! The auto focus works really well when trying to photograph a moving object like my 3 month old puupy! Overall I think this phone is a must and well worth the money spent!
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Reviewed by Alex whiston on 11/03/2010
I have this phone an it always crashes or over heats i would advise you not to buy it
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Reviewed by leah on 24/02/2010
ive just got this phone and i love it there is only one thing thats annoying me and thats the four homescreens i want to have just a normal wallpaper but cant as theres a huge box in the middle of the screen giving me options to edit my favs when all i want is a picture of my nan as a wallpaper without a great big flippin box in the middle of her picture :@ !!!!!!!!!!!!!!
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Reviewed by Mark on 24/02/2010
I have got a g viewty smart on virgin pay monthly, i find this phone great but have to take a star of as the battery life isnt to good. but other than that its a great phone!
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Reviewed by kerumbo on 20/02/2010
got this phone from play.com on 20/2/10 and had 'screen disappearing' problems when making and receiving calls. updated it this morning thru lg software update and it seems to be fine now. before updated i did not have 'proximity sensor' option on 'phone settings', but it has now appeared! had abit of a problem getting pc to recognise phone as it kept saying usb drivers were not installed, but persevered and the update seems to have done the trick. i had the old viewty for 2 years and really enjoyed its ease of use. this new gc900 is lovely to work with, although the keyboard typing when texting is alot more sensitive than the ku990, but i've changed to traditional way of inputting and its not too bad. t9 gets on my wick though. camera is quicker than ku990 and seems to be better quality, love the voice command dialing too. funny thing, i rang lg to get advice about screen disappearing when making/receiving calls and the lady i spoke to said she "oh yeah i th ink i heard something about that, but i'm not sure, although there is a software update for your model". i think lg must not be admitting to this problem, i don't see why because i found it reletively easy to fix. hope i'm gona enjoy this phone and i hope you all do too!
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Reviewed by helen on 13/02/2010
i was given this phone as a replacement for cookie phone which kept getting a blue screen and turning it self off. this one still turns itself off but comes straight back on. any suggestions welcome. for forwarding messages and saving numbers from a tx. it took awhile to figure out but it can be done. when u receive a message and look at it you get 3 boxes with reply quick reply delete and an > drag this icon right to left and you come up with different options if you cant see the one you want keep dragging the > till you do. it takes a little while to get use to how to drag.
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Reviewed by Barry R on 10/02/2010
Geoff mate, THANK YOU. I got this phone a couple of months ago and - because I don't phone as much as I text - it took me a while before realising that the screen done that blanking out thing. That especially annoyed me because it forced me to phone ppl back and use up all of my free minutes. Literally JUST tried the thing that Geoff and it woked straight away. No idea what the number was though it was different from Geoff's. Don't see how it could mess up your phone but, if he says, 'be careful' then I guess you should.
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Reviewed by Susan on 05/02/2010
Love this phone!! Have had this phone since christmas. Not had a bit of trouble with it. Got so many icons on it. fantastic
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Reviewed by Francis Baldwin on 03/02/2010
I think this phone is brilliant. It so cool and stylish and my 11 year old daughter loves it!!Another great product from LG!!
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Reviewed by william orton on 29/01/2010
the lg veiwty is a very good phone, and at a brilliant price. please buy it
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Reviewed by Maurice on 24/01/2010
Thought it was ok initially and then tried the few applications and games that are around and it's like waiting for christmas for it to operate. The normal interface is also pretty slow when waiting for screens to change and pop-up. Battery time is rubbish at best if you're doing any browsing. Camera is on the other hand outstanding. Video recording is also outstanding BUT video replay is an issue in that when you hold it portrait style it opens in landscape and vice-versa resulting in you looking like a twit when trying to view the video with your head at a 90degree angle. Need to lay it flat on the table to view whatever way you want. Having trouble each time trying to connect phone to laptop. Have uninstalled and re-installed PC Suite a few times with no success. The connection seems to be hit and miss. The organiser is another dose considering you can't just input and time for a new schedule. You have to set the finish time and the start time and also set wheth er you want it to alarm or not (who wants to set a reminder without an alarm ??). There is no option to set your standard preferences. It needs to be done each and every time you set a new schedule. Only for the camera I give it a 3. Tsk...roll on the new iphone....
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Reviewed by Pete on 23/01/2010
I like the phone alot. But and it's a big but, the bundled software is appaling, not just a little bit but really bad. I have just spent the last few hours tyring to update the firmware and it will simply not work. either the updater can't connect to the server or the updater can't connect to the phone. Also the PC suite is not so good either. Shame!
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Reviewed by james on 21/01/2010
OMG love this phone....the cameras amazing i got rid of my digital one cuz my phone was better. memory capacity is good aswel..was a bit weary about the "whole" touchscreen at first but i got used to it. really good phone and worth the money.
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Reviewed by james on 21/01/2010
annabel your so wrong. ive got the lg viewty smart and what youve put wron 1.2.3 you can do on these phones. i love this phone worth the money the only problem i have is the internet because you have to zoom in but thats it!!
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Reviewed by Annabel on 17/01/2010
I love this phone. It's expensive, but worth it for a decent touch screen phone. However, there are some basic things on this phone which it doesn't even have! 1) You can't forward a text someone has sent you. But you can forward texts you yourself have sent. 2) You can't save a number from a text. So are you supposed to remember it and type it in?! 3) You can't edit contacts unless you go about doing it by going to use a photo as a 'contact image' where you do that and then edit your contact that way. I mean how can that be the only option to edit a contact, say if you've spelt their name wrong? :S 4) If you watch youtube videos, they are in reallyyyyy bad quality. Which is rubbish considering how brilliant this phone is. If anyone has any solutions or replies to what i've put, please quote me in a review!
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Reviewed by ibo on 15/01/2010
I had the same problem with a black screen during incoming calls. Geoff's solutions as worked fine for my phone. Thanks a lot.
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Reviewed by Deb on 13/01/2010
This is the first LG phone ive used and while i really like the design there seems to be a major flaw in that im unable to answer calls! Ive tried everything so can someone please tell me if im doing something wrong or is this a common problem.
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Reviewed by Andy on 12/01/2010
I've had the phone, my first touch screen, for about a month and am quite impressed with it in general. I am a little disappointed with the camera, I was expecting better results, it certainly will not replace a compact digital even one with limited megapix. The phone is on virgin and I have had none of the reported problems, screen going blank, freezing etc. I am not a heavy or proficient texter but I find texting really quite easy on both landscape and portrait even though I have extra large man hands. I've installed Opera Mini and browsing the web is easy and fast, much better than the default browser. I think the manual is quite poor. While it might explain how to change most things it doesn't tell you what to change things to or why you might need to. I still can't find out how to lock the screen whereby someone picking the phone up would need a code to use it, maybe it's just me and I'm missing something obvious. All in all seems to be a good phone. I have it on contract but I think I would have been quite disappointed if I had paid payg / sim free price for it.
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Reviewed by Jacqui Rennie on 10/01/2010
This is the second LG Smart phone the first had to be returned now when receiving calls the phone goes blank! Anyone got any ideas please?
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Reviewed by kate on 07/01/2010
overall a very good phone but am hoping someone could help me. how do i forward a text message that someone has sent to me without having to retype the whole message. thanks!
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Reviewed by Nadine on 05/01/2010
Had this phone as an upgrade. Used to have a samsung tocco which i loved until it started playing up with the usual freezing etc. I had the same problems as others when I had this phone. The screen blanking when making/receiving calls. I found out a few ways around it. First as explained by Geoff, i took the screen protector off but then I also found out that you must hold the phone at a certain angle for it to light up again. I either hold it upright or lay it flat. A pain but it works. The internet is also quite slow on it. Apart from these minor problems the phone is great. It has many great features and the camera is excellent. The music player is also fantastic. Its louder, clearer and much easier to use compared to other phones I have had.
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Reviewed by Steve on 04/01/2010
This phone has started to annoy me after 2 months. It shut itself down and I had to take out the battery and then replace it in order to restart the phone. The last time it shut down as I was answering the phone. I can assure you that its not because the battery is flat. I took it to Vodafone (where I got my phone); the first time, a female sales assistant told me that "Smart" phone does that, its an automatic shutdown. The second time, another sales assistant told me that it needs to be send to LG to get fixed but couldn't tell me what the problem is. Apparently according to the second sales assistant, their job is to sell phones and its not their job to find out the problem is. I think we should have better technician working in the stores.
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Reviewed by Sumanesh on 03/01/2010
Thanks Geoff_W, your comment helped me to get rid of the problems i had... the phone is VERY good for its UI. I just like the UI and everything, but i had two complaints..1. Very slow (you can try to open a menu/zoom in a photo, have a cup of coffee and it will be ready)... 2. It blanks out when you receive/make a call, very irritating feature (but geoff_w comments helped me to get rid of this issue). thanks again..
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Reviewed by Catherine on 03/01/2010
I have had this phone since the day it came out - the first one out of the shop. After changing it 3 times I seem to have got a good one. Only a couple of times has the screen frozen and I have had to remove the battery - a pain when you have a hard case on it. However, I have had the odd occassion when the screen did not come on when I received a call, only a real pain when the caller withheld the number. The main problem I have had is answering a call and not being able to slide the button across, either because my hands were slightly wet or another reason which I havent fathomed out. However, on reading the comments below, last night I bit the bullet, after seriously contemplating selling the phone which I love (apart from this slider button) and upgraded the software. It went from v10b to v10h. It took ages but I now have buttons to touch to answer the call. I dont know why it has an SMS button and reject - cant you just press the bar at the bottom as be fore? But hopefully the phone is much more usable and I can even callibrate the proximity sensor if required easily from the settings menu. If you havent upgraded your phones software - do, but I cant find anywhere what else has changed. Any clues where to look? All in all I am now going to keep this phone, I love the touch screen :0)
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Reviewed by Sally on 01/01/2010
i love this phone to bits. one of the best ive had. but one complaint or two, the phone keeps turning itself off then straight back on but it only does it when i have full battery and when im sending a text and that it can be a tad slow. thats the only complaints i have for this amazing phone. i love being able to personalise it so much
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Reviewed by keith on 30/12/2009
absolutely hate this phone battery lasts five mins touchscreen has a mind of its own and it will not connect to my pc creating files so u can organise your photos etc is a nightmare
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Reviewed by chris on 29/12/2009
rubbish! the touch screen sometimes doesn't work at all, the phone is slow especially the camera. can be very frustrating when text messaging as the buttons appear too small. wish i'd kept my xda serra
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Reviewed by Cheryl on 29/12/2009
i really like my new phone but i cant seem to save my contacts to the handset :S it keeps coming up with failed to save. Does anyone know how to resolve this?
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Reviewed by Liam on 29/12/2009
Best phone i have ever had, the recieving calls ruined it for me, until i read Geoffs instructions.... Geoff, if i could meet you i would seriously kiss you, saved my life. Not literally :)
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Reviewed by Sally on 27/12/2009
Ive had my LG Viewty Smart for around 7months now. i love it, i love the camera, and the different wall papers etc. ive got used too the keypad and writing texts is better now. But my LG decides to turn itself off every now and again then sometimes turns back on straight away or sometimes it doesnt let me turn it back on for an hour or so. And now my touchscreen has stopped working, the camera works fine, its charges, its working apart from the touch part of the screen part of it. and as thats the main bit, how to answer phone calls etc its bad. i love my phone but this is crap. the phone overall is excellent.
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Reviewed by sarah on 27/12/2009
i dont really like this phone because it looks weird, the buttons are tacky and its camera is massive, you might aswell buy a camera? there are much better phones than this that look better for cheaper, but its only my opinion bye.
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Reviewed by LC on 27/12/2009
I love this phone, had it for a few days now & I soo dont belive all the bad reviews! All phones relese some faulty models send it back & get a fixed one!! It so easy to use for all the things it does & I think its way better than the iphone. The iphone is brilliant if you want a mini computer with itunes but not if you want a phone/camera/music player. The touch screen is so responsive & its very small & light for such a big screen. I definitly recommend it!
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Reviewed by alexandra on 26/12/2009
very good phone .good functions and easy to use.very sensitive though and fragile.characteristic problem of switching off(blank screen) when there is an in coming call.although solvable very troublesome and doesnt reach the expectations specialy of such a high price.priority of the phones is still the ability to make a call which here is impossibly hard .
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Reviewed by Victoria on 26/12/2009
This phone is unbearable!!! After having the Viewty I was excited to upgrade to the Viewty Smart in October so much that I barely even looked around at other phones. I had NO problems with my Viewty, it was AMAZING! I want it back! Because this phone is just appalling. In just 3 months I am on to my 3rd replacement, I have given up taking it back because all 3 have had the same problem. Occassionally freezes in the middle of texting, and just loves to turn itself off at random. My brother suggested trying a software update, my luck didn't get any better because the software wouldn't update. I love the phone when its working, its design and layout is all excellent but it is so infuriating when it freezes after writing a long text and having to write it all again. If only I could upgrade the software I might be happy with it but for now I just can't give it any more than 1 star because I surely can't be so unlucky that I got 3 dodgy phones in a row!
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Reviewed by Emma N on 25/12/2009
Thank you so much Geoff for your help and your information on repairing the blank screen when calling problem - was a bit worried i would screw up my phone but nope no problems! Ive just got the phone for xmas and love the multi-wallpapers and the camera is ace! so just getting use to it atm!
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Reviewed by Stuart on 23/12/2009
When this phone lets you use it, it's excellent. Unfortunately, I'm finding that most of the time I need to do something on it, i.e. read a text, add something to the Calendar, it just vibrates when I hit the relevant icon and does nothing else! At this point I can't even turn the phone off! I have to replace the battery to get it working again. I've had 2 of these and upgraded the firmware on both as I assumed these issues would have been fixed, but no. I love the look and feel of this phone and love the way it works... when it works! But, a phone that doesn't respond when I need it to is completely useless. I'd give this 0 stars if I could!
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Reviewed by Alicia on 19/12/2009
i love my viewty smart. battery life is not bad, camera a bit slow but i love this phone so much. speaker is amazing, internet browsing very easy to use and menu response is amazing. devistating camera, and a great graphic.
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Reviewed by Helen on 15/12/2009
Great wee phone. I was originally going to get a Nokia 5800 but when i tried it in store it was slow and i had to use the stylus to even operate the touchscreen. In comparison this wee phone is brilliant- i love that you can tilt the phone on its side to get a full touchscreen qwerty keyboard when texting, its also incredibly responsive and i havnt had any problems with incoming or outgoing calls. My partner has an iphone, but im so happy with this phone on a £20 a month contract and the handset came free. Stuff paying £100 for an iphone plus £35 a month- buy this instead!
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Reviewed by Martin on 13/12/2009
love the phone, but i can not forward any messages that i have recieved. Does this phone just not have the option or is it a software bug?
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Reviewed by sharon barrett on 12/12/2009
i have just got the viewty smart and im having problems when making and receiving calls, the screen blanks out and can't see who's ringing, im sending it back until it gets sorted out, other than that i love the fone
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Reviewed by princess on 10/12/2009
Amazing phone got it a bout 4 months ago and loving it. people are complaining but the only thing im dissapointed about is the fact i cnt get msn on it. if anyone knows how plz tell me. im loving the phone and the amazing apps an wud recomend this phone to anyone apart from the camera needs a cover!!!!!!!! but its amazing with its 8MP camera its right up at the top with the iphone i reccomend this phone its fantastic excellent desighn but needs to have msn!!!
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Reviewed by Harry Potter on 08/12/2009
A very good phone which contains lots of interesting features, a good camera, great screen and touch interface and enjoyable games/widgets. However be warned i have had this phone for about a month and it has already gone back twice, the software did not work properly and the speaker has broken resulting in distorted music playback and voice quality. This phone would be brilliant if it actually worked for 5 minutes!
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Reviewed by jodi on 08/12/2009
i love this phone!! but had probs with the screen blanking out and not being able to answer calls or listen to voicemails(that was really annoying) but thanks to geoffs review below have fixed that now so thanks geoff!!!
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Reviewed by Steph on 06/12/2009
This phone is an absolute nightmare! I also get the "service unavailable for the sw release" message all the time! It just cuts off and re-starts itself during texts etc I've also had the black screen when getting incoming calls...i have problems recieving texts and other times it will send me the same text over and over again within seconds of each other. Really there are just too many faults to list...do not buy this phone!!!
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Reviewed by Katharine Lowe on 27/11/2009
I got myself the LG Viewty Smart as I really loved the old Viewty (Prada) phone. The main reason was the 8 mega pixel camera and the stylish look of the phone, but having had it 6 months, it drives me mad and I wish I had never got a touch screen. The screen would freeze when there was an incoming call and I would have to cut the person off to try and answer it, the screen would also freeze as would the phone. I have now changed my handset and the new handset seems to have slightly different features, you don't slide to accept a call now you press a button on the front instead which is much better and the keys on the screen look slightly different, but alas, the new phone seems to have problems, it doesn't seem to recognise you touching the screen now and is really rather slow which was always a problem. I will be sending it back to Orange, so if you are looking at the LG then get the one where you can actually press buttons!!!!
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Reviewed by .. on 27/11/2009
most people giving this phone 5 stars have only had their phone a few weeks..ive had this phone 3 months and ive had a new handset because the phone kept saying things like not available for SW release? and not letting me use the phone properly. since then I have sent the other handset 3 times and each time within a week and the last time i got it back and that day the camera didnt work i have a 24 month with this rubbish phone and just waiting on it going wrong again! wouldny recommend this phone to anyone more hassle than what its worth!
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Reviewed by jamie on 26/11/2009
ive had this phone for a while and had the same probs with the screen blanking but all sorted now. i hated the slider thing to answer calls but with a download from the lg website sorted this and now its just a one touch button. i upgarded from the 1st viewty phone and never looked bach. its a great phone and would recommend it to anyone.
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Reviewed by phonebuyer on 23/11/2009
well i have this phone and i wouldn't say its the best phone i have ever had. the buttons on the texting are very small and the menu seems to drop down all the time. you have to be careful that you dont click the menu to drop down button instead of the back space. i have only had this phone 5 months and if i had the choice to swap it i would. it has an excellent camera though and video calling.
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Reviewed by maria on 20/11/2009
only had this phone a few days and so far it has been excellent. picked the phone because it looks great and quiet slimline. didn't know exactly what id got untill i received it. love it so far and had no problems and would defo recommend to a friend. very smart and up to date with the 21st century at last. was going to get an apple i phone but have heard alot of bad stuff about it,good too but this phone seems to pretty much have the same apps just a few less. great
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Reviewed by stacy on 18/11/2009
i HATE this phone, i have had nothing but problems, i think the camera on close up is shocking. the screen often doesnt respond 2 my touch, and even worse when im connected to the internet,how i havent chucked the phone at the wall i dont know. phones for you dont get back in touch when i have a problem, say its me not being able to use a phone (im sorry but how do they know that) i had the old LG and loved it, part of reason i upgraded to another LG, and i wish id stuck with the old 1!!! i wouldnt recommend this to anybody!
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Reviewed by john on 16/11/2009
Ive got this phone on contract from orange and had all the same problems as the rest of you and had at least 9 replacement handsets from orange.the problem being if you dont already know the replacements they send oyu are what somebody else has sent back and all too often are still no good when they send back out.as i ve found out but lucky and eventually they finally sent me a new boxed one which is working fine and had it ofr a week without problems. considering i was sending them back every other day.also this is running software gc90at_v10n which is working fine. so if your on contract like me keep sending them back and dont take no nonsense till you get one that works properly. so i ll give the phone 9/10 when i finally got one that work properly 3 months into my contract and 0/10 for orange customer support.
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Reviewed by Brenda on 15/11/2009
I am having the same problem answering calls as the the call accept button does not allways respond.Orange and myself have reset the phone but the problems come back,This phone is not fit for purpose
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Reviewed by Claire on 14/11/2009
i do really like this phone especially the battery life which generally lasts 2 days. Dont be fooled by people saying that the camera is good as it really isnt i was most annoyed that i bought this phone as in the night time you cant see anything. Also this is now going to be my 3rd one of these phones as they all keep cutting out during calls or freezing when I am writing a text or just doing anything on the phone and then it doesnt even switch back on I have to remove the battery then put it back then it will switch back on....to be honest a complete nightmare really i wish i would have got the iphone or the satio as i noww am in a 2 year contract and am stuck with phone, please avoid this phone.
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Reviewed by Richard on 12/11/2009
This is my 2nd Viewty Smart and has the same problems as the first one,it sometimes fails to open incoming calls and stays a black screen when bringing down from ear.
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Reviewed by Steph on 08/11/2009
Oh my god, geoff (2th june 09) you are amazing!!! I've been so annoyed with my phone as it blanks out every time you make a call or answerphone!! I've had 3 replacement phones and i was about to call again to replace it! But i had seen a few comments mentioning your name and what fab advise! Now i was a little apprehensive when you say it may ruin your phone but i took the risk and at the moment its working again!! So thank you very much!! Now i love my phone again!!! Thank you x
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Reviewed by christine p on 07/11/2009
I love the viewty smart phone although i have had problems with it. As regards those who have problems with predictive text, not being able to turn it off, just press t9 it comes on and goes off with pressing it. To those who have problems forwarding a message, when you receive a message there are 3 buttons in view at the bottom of it these are (reply, quick reply, delete) If you scroll these to the left you will find 8 more buttons one of them being the (forward) button. As regards making a phone call and blank screen, i find that if i have to press numbers during a call, i move it from my ear and a numerical keyboard appears. My only problem is since an update to version GC900AT_V10h (a lot of my problems have been fixed) except i have now got an EDITING problem with a triangle saying file cannot be opened. Am hoping this will be sorted as i dont want any other phone but this one. would give it 5 stars but for this fault. ALthough i have the same update version as someone else on here, i dont have the music problems as the other person has, sorry but ive forgotten the name.
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Reviewed by Louise on 03/11/2009
i bought this phone about 3 weeks ago now and it was running fine and loved it! however one night i was recieving a call and the screen went black and the phone vibrated like crazy and wouldnt stop. i pressed buttons and touched the screen yet nothing worked. i took the battery out and put it back in and turned it on and it started to vibrate again with a black screen. i took it back to carphone warehouse and they exchanged it for a new one. the new one was working fine untill two days ago i recieved a text and i recived it 8 times and i couldnt read any of them. it wouldnt allow me view any of my other messages either or create messages. i have since returned it and now waiting for my THIRD lg viewty smart. it is a great phone and i love the style and im hoping that im just unlucky and that this is not a wide spread problem. hopefully 3rd time lucky...
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Reviewed by Joey on 01/11/2009
I was a bit cautious about buying this phone, after having read all the reviews about the screen blacking out on incoming calls, and general unreliable-ness!! However, I decided to take the plunge and get this phone as it seemed really good, and going by lots of reviews it seemed for most people it was problem free. I must say I am so glad I did, as it is one amazing phone!! As soon as I had it all up and running I tested a few calls and edited a few images (as read that these were the things going wrong on some people's handsets) and it all ran smoothly. The interface really is awesome, so smooth, responsive and the high-res screen really is jaw-dropping! I got it sim-free after much googleing and my software version is: GC900AT_V10b. The web browser, camera, googlemaps etc are all first class, very pleased! As well as being a super device, it looks stunning, I have it in black/silver and it is gorgeous. Very pleased I bought this phone, good value for money as it seems one of the slickest and best phones on the market - fingers crossed it doesn't play up on me!
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Reviewed by dandalion on 30/10/2009
i have this phone and i hate it. in the the last 4 months i have had to have it replaced 3times for so many different reasons and guess what tonight its done it again. so i will have to have yet another replacement but i wont have this phone again i hate it.
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Reviewed by daniel on 28/10/2009
ive just had mine and its amazing it doesnt need a 305mm jack most phones dont e.g. sony erricson u have to get earphones for that so whats with the complaints
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Reviewed by Stuart Bradbury on 28/10/2009
After reading all the reviews below, I just can't believe that Orange are still selling this Viewty Smart GC900 mobile with this blank screen fault. My daughter has been in and out of our local Orange shop trying to get this problem sorted out. Orange refuse to acknowledge there is a problem, and she has been given the complete run a round since the new contract was taken out. She has been asked to download upgrades to the software on three occasions and assured that it would fix the problem, it hasn't. She has tried to return the phone for a replacement which Orange have refused to do saying the 28 day return warranty has now run out and they are only prepared to send the mobile for repair. The will also not be providing her with a mobile to use unless she pays Orange £50.00 deposit. Don't try to find Orange Head Office to complain, or even an email address, they don't appear to exist, and you won't get any information from the shop either. My advise is, stay away from Orange, and stay away from the LG Viewty Smart GC900. I suggest you buy something that does what it's supposed to, makes and receives telephone calls.
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Reviewed by aussie on 26/10/2009
great phone so far- hard to txt when out after a few drinks tho hahaha... nah great phone
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Reviewed by lizzie on 25/10/2009
Just had this phone as a replacement for SE C905. Beats it hands down, great phone. Although can't seem to edit contacts?? Anyone know how ??
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Reviewed by Hardeep on 23/10/2009
Had this phone for a week now but it will be going back. Don't get me wrong this is a very good phone but it's not really a smart phone in my eyes & this was the reason I bought it. The camera is exceptional as is the video recording, the auto settings are good but if you know your cameras & the settings this then becomes awesome & the picture quality & detail are as good as the best standalone 8MP cameras. Menus are easy to navigate, some things take exploring like finding the forward option on the texts. Battery life is excellent even when using the net or making calls heavily. The problem with the phone is it isn't really a Smartphone. The Internet is poor it doesn't use the xhtml much & automatically switches back to wap & you have no control over this. The screen automatically defaults to a very small size once the pages load & you constantly have to zoom in. The screen isn't very responsive when using the Internet. If you have large fingers the QWERTY keypad is difficult to use as the size of the tap buttons favours nibble smaller fingers. The standard keypad is very good however, very responsive & actually easier than a conventional touch button. No app store for this in the UK either, LG have released ones in other countries but not made it hear yet. The plastic touch screen is very weak & I believe if you have it in your back pocket & sit down it will crack easily. I love the design but a stronger screen is required. It is a very good phone but should not be classed as a Smartphone, this is however is one of the best around in the non Smartphone market.
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Reviewed by Brebo on 20/10/2009
Only one complaint. The old viewty had a stylus, or you could even use a blunt pencil when texting. But with large fingers like mine texting can be a bit of a hit or a miss. Apart from that it is a great looking phone (Silver) and its performance is great
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Reviewed by Cassie on 19/10/2009
Thanks to Geoff. Had the same problem with the screen going blank but his advice seems to have fixed it.
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Reviewed by alisha-may loveridge on 18/10/2009
Just brought this phone off ebay for £199, brand new and still in the box. Works perfectly and i have no complaints or problems. The camera is especially good, better than my 10mp digital one by far! The touchscreen is fast and responsive, the sound quality is great and the phone looks amazing. Couldn't ask for a better one. Alishamaay :)x
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Reviewed by anne on 17/10/2009
i got my lg viewty smart fone on the 10th august it has to be one of the rubbish fones out, i have had 4 fones 3 of them being replacements still having problems it kept freezing shutin it self off and wouldnt always reconise touch on the screen had to keep taking battery out. It takes really good photos but apart from that a load of rubbish WOULD NOT RECOMMEND.
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Reviewed by Claire Waldron on 16/10/2009
I have had this phone since the beginning of september and whilst at first I loved it, I now hate it with a passion! The screen on mine goes blank when a call comes in, the slide to answer a call is ridiculous and tempermental, the touch screen is also tempermantal, and also when the screen goes landscape when you turn the phone it messes up and freezes. The texting is really slow and riddled with problems, for example you are always accidently changing the language and when you spell a word the T9 doesn't understand, sometimes it replaces the first word at the beginning of the text with your new word. Argh! A totally wasted upgrade, I ended up going out today and spending £100 on a new nokia 6303 and it's brilliant.
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Reviewed by Jo on 14/10/2009
I have had this phone 2 months now and it is rubbish. The screen goes blank everytime i get a call this is the second phone i have had now since July. And when he try to e-mail the phone goes off. I will never ever buy a Lg phone again .
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Reviewed by Kev on 14/10/2009
Had the same problem with screen blanking. Changed phone twice!! Read Geoff's solution, tried and now phone working beautifully. Geoff, you're a star mate!!
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Reviewed by christine p on 14/10/2009
i love my LG viewty smart phone, but i would like to know if anyone else is having the same problems with it as i am. It re-boots sometimes when i go to do a text, it freezes nearly every day, so i have to take the battery out and put it back in again. Today as i was typing out a text, every time i pressed the space bar the word i text dissappeard, then as i pressed the cancel key each word appeard as it was cancelling it out. Everything else is brilliant. I dont want any other but the viewty smart. I would appreciate some help
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Reviewed by weardalelad on 14/10/2009
I'm now on viewty smart number 6, all manner of faults from unable to answer calls to no signal, then camera packs up, drops calls the list is endless. Sad thing is i love the phone's features is just bloody useless being relyable, orange are on the same par as the phone, they blow smoke when you complain, it must cost them a fortune to run a clearly over worked complaints dept. The phone is a good gadget but it will pack up on you sooner rather than later. Going to try the samsung see how that fairs.
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Reviewed by sallie on 11/10/2009
i heart my phone (= this topps all the phones ive evaa had. :)
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Reviewed by michelle uk on 11/10/2009
Got this phone about a month ago, got the black screen problem, tried all kinds except crushing it, it is going back, probably to be replaced with several more before the manufacturer offers me another phone, and a glib apology, other tha that phone fab, just frustrated at missing calls, and screen blank.
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Reviewed by dan on 11/10/2009
Nice phone if it works properly! have just sent mine in for an exchange, it kept freezing up and the only way to re-boot it was to take out the battery!! I like this phone and hope my replacement works!! I also had problems playing Divx, sometimes it would play, other times it says 'not supported' and then nothing will play on the phone, not 3gp or even sounds are 'supported' before it freezes and you have to reconnect the battery. useless!!! I hope it was just a one off and the next one doesnt give me similar problems! Does anyone know of any issues playing divx on this phone? or why when you have delivery report turned on (text messages) nothing happens (no report)?
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Reviewed by jimbob jones on 10/10/2009
jolly great phone, if i do say so myself.
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Reviewed by BadaMan on 09/10/2009
Phone is AMAZIIN' mate. Needs a bit o' work on orange, mind.
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Reviewed by gareth on 09/10/2009
has anyone had the problem on the viewty smart whereas you cannot save your contacts to the handset at all that the main contact interface is rendered useless as only contacts stored on the handset will appear on the interface
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Reviewed by Carolyn on 08/10/2009
Thank you Geoff !!! I've been too scared to fix the black screen problem but finally succumbed and it is now solved ! Someone asked earlier about if problem was just with Orange as they are in the Netherlands and with vodafone. I am also in the Netherlands with vodafone, so it is not a problem just for orange customers. Thank you again to Geoff, now I can enjoy the phone !
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Reviewed by Luke Clark on 25/07/2009
this is an amazing phone. the camera is the best ive ever seen on a phone, in fact its better than my 10MP digital camera!. it has so much you can do on it. and when first buying it i knew it was good for its photo and film side, but i also wanted a phone which was good for other things such as music, games and other things (internet etc). and many reviews only had information about the camera on them, which made me a little unsure when buying the phone, but now i see that its all amazing and the touch screen is great, had no problems, you can adjust the sensitivity to your liking and you can personalise each screen to make the phone more of a phone than just a piece of chunky junk that texts and calls. no wayyy!!! it's so much more than that!!!. and people who are complaining about the screen going black 1. if your with orange and got the phone with orange, then this is probabally why because there is something wrong with them when orange is used in this phone. 2. if you have a protective screen on the phone, remove it as sometimes it can block sensors on the phone making it go black. 3. done all this, ?? if yes and it still goes black, take it to the shop and theyre happy to change it :):) great phone i dont know a phone thats better at the moment :):):):):)
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Consumer Reviews from other websites (100 reviews)LG Viewty Smart Reviews at Mobile Phones UK (100 reviews)
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