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Expert Reviews from other websites (1 review)LG KP500 Review at Mobile Phones UK (1 November 2008)  LG KP500 Consumer Reviews (1530 reviews)Write a review of the LG KP500! Please share your experiences to help other people choose the product that's best for them. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising! Reviewed by Dan on 18/03/2010THis phone is realy bad its slow boring and hard to text on so i have just ordered a sasung genio off aditions for £39 Rating: Reviewed by Sophie on 17/03/2010 I got an LG KP501 for my birthday in September 2009 but it constantly turns itself off. It is a good phone. I just can't stand it when it turns itself off! (especially when i'm texting my friends!) It is a good phone tho! I would get an LG just it's not really suitable for texting a lot so i will get a samsung soon! Rating: Reviewed by Maizee on 17/03/2010 All LG Cookies have the same faults? Everyone can't be wrong. Don't listen to those who say the cookie is good...cos it ain't. The screen freezes, texting is terrible and the camera is definitely first generation! My phone came from carphone warehouse but they always say we can only repair it if it is over 28 days old. The manager told me the company wouldn't allow them to say anything other than offer a repair. He told me this phone is clearly the worst mobile for faults he has had to deal with in 5 years of working for CPW. Rating: Reviewed by Peter on 16/03/2010 at first i found the phone difficault to use and navigate but with a little practice i soon became comfortable with it. My biggest annoyance is with texting, it has an annoying habit of deleting words for no apparent reason which means every message has to be "proof read" before sending, very annoying. Rating: Reviewed by jasmine on 16/03/2010 ive had this phone for 1 year and nothing bad has happened at all. everything is great. the camera is perfect, people say that it doesnt work well inside, but it works like my other phone that i had recently which was a nokia. best $200 i have ever spent!!!!! Rating: Reviewed by Chloe Napier on 16/03/2010 The LG Cookie is a brilliant phone ith lots of fun things to do inside it,all i really like to do is draw,listen to music take videos,take pictures and record sounds on it!It is really fun so you should try it! Rating: Reviewed by Alice on 16/03/2010 This phone is the best phone ive had in my life, im always texting my friend like every night we text eachother and i love the apps like the drawing pad i always draw on it and the pen is boss too. Anyonese its worth having if who reads this review will realise if you want a boss phone GET THIS ONE!!!!!!!!!!!!!!!!!!!! Rating: Reviewed by Toby lee on 15/03/2010 the lg cookie is a good and sustainable phone. the lg cookie is aged probably 7-50, 7 because young kids will find it fun and entertaining, 50 because old well elders may find it hard to program. i think that the lg cookie is priced reasonly. so therefore i think that the lg cookie is a fun and excellent phone. Rating: Reviewed by Victoria on 15/03/2010 I have had mine 3 months now and i am sick of it. i hate it! i must admit it is an okay phone but the touch isnt that sensitive and its really hard to text with. i do think its a great phone for touch screen beginners but it does get very annoying! please dont buy one though. it looks like a toy and feels like one (the pink one does anyway) i would definitely go for something else. its not stylish either. i am going to be getting a blackberry 8520 soon because it seems like a far better phone for only £40 more =D xx Rating: Reviewed by Sam on 15/03/2010 I love the lg cookie and I got it for my birthday it is purple and I am so glad to have a purple phone however I do wish that a sim card came with the fone cos they're an extra 10 quid! Oh well thats just life.Anyway I really enjoy it it easy and cool. I am 11 and very happy with it Sam xx Rating: Reviewed by Lexie on 13/03/2010 I bought the LG COOKIE just aster Christmas, I was worried because there was a lot of bad press about the phone but at £50.00 it was cheap. Carphone Warehouse also convinced me the problems weren't that bad! But now, after only 2 months the faults have got worse and it has already been in for repair once. Carphone Warehouse won't replace it and they don't want to do anything other than take it in for repair again! It might only have been £50.00 but I'm entitled to a phone that does what it is supposed to do.... aren't I! DON'T BUY THE COOKIE (unless you like to spend a lot of time getting nowhere with the robots who work in Carphone Warehouse, who do not want to sort out the problems) Rating: Reviewed by Box on 13/03/2010 Great. I got it today and it's amazing the touch screen is so good there are no problems. But be prepared because when you first charge it, it takes a long time Rating: Reviewed by A Person on 12/03/2010 My one is really beginning to annoy me. The touch screen barely works when you try to use your finger which means you have to always take out the stylus which is really stupid and annoying. I find that when typing with my finger, the curser moves back a few letters, and other times half way through a word it no longer recognises it as one word, so the word predictions don't work. This all happens only when I use my finger instead of the stylus. There's also the stupid, obscure socket it has for headphones, power and USB. I can't plug any set of headphones in unless I have the adaptor, I can't use someone else's charger if I don't have mine one me and I can't move songs on and off because, helpfully, it didn't come with a USB cable (probably a one off because it came with the CD). Apart from that, I guess it's useful in that I can talk to people who are far away... Rating: Reviewed by animal lover on 11/03/2010 this fone is defo the best fone in thw world. I got it this xmas and im obsessed wi it carnt get off it. If anybody is stuck buying a fone buy the lg cookie its best fone eve..... betta than samsung tocco lite Rating: Reviewed by M.Young on 11/03/2010 Well i personally do not like the phone. My phone keeps going from LG logo to black screen when i try turn it on. i have tried taking battery out then putting it back in and tried putting it on charge but nothing will work. Rating: Reviewed by Sandeep Bhatnagar on 09/03/2010 This is a great phone no doubt. over all performance is excellent, but i have a issue with its battery, in starting the battery back up was good but now it discharges in one day on standby.pls make sure before investing after all we need a strong battery backup for all things. Rating: Reviewed by Katy on 09/03/2010 This is a poor quality phone. Not recommended, i've had mine since Christmas. Now it keeps crashing and Carphone Warehouse say they won't replace it cos their guarantee only lasts 28 days....rubbish phone.....rubbish Carphone Warehouse, keep away from both! Rating: Reviewed by Katie on 08/03/2010 I HATE this phone. The screen just broke only 3 months after buying it (no rough handling either) and the place I got it from says I can only exchange it for another stupid Cookie. AND I HAVE TO PAY FOR IT. The touchscreen is rubbish and lags a LOT. The qwerty keyboard buttons are fiddly and unreliable. So now I am stuck with a rubbish phone and I can't buy another because I coughed up all my money for the Cookie. DO NOT BUY AND AVOID AT ALL COSTS. Rating: Reviewed by Renju.M on 08/03/2010 An excellent mobile with affordable price, simply great.. Rating: Reviewed by Bob on 08/03/2010 Looks good but thats about it. Son got one for xmas 2009 and I liked the look of it so got one. Lasted around 10 wks and my sons screen cracked a few days later so did mine. L G help line gave me wrong number to call regards repair and when I got through to the people I needed to talk to they said it was not covered by warranty and quoted £70 to repair each phone.. ( they only cost £69. ). Back in touch with LG but told to go back to retailer and try to claim from them. I will but I cant see them very keen to help, but we will see. L G say there is no problem with the screen on the phones but you can bet I will not be buying another. Rating: Reviewed by Rob on 07/03/2010 This phone is a novelty. Its fairly good value and can be fun to use but.....here lies the problem. Im on my second LG Cookie (I wouldn't have got the second if I had a choice) and there is little point in having a cheap phone if it does not work! It is noticeable to everyone that it has inbuilt faults in the software that leads to it crashing randomly and not turning on (at this point it can only be solved by shop repair). These get increasingly worse with time so i suggest you stay away from the cookie or any other LG phone because LG are not interested in putting the faults right! Rating: Reviewed by Ian Rangly on 06/03/2010 It is rubbish. The battery does not last more than two days, and that is just on standby. It does look good but you can not load music easily and effectivly on to your handset. Rating: Reviewed by Cherry on 06/03/2010 Today I bought the LG COOKIE, I was worried because there was alot of bad press about the phone.However despite the bad reviews this phone is a very good phone for the price ( carphonewarehouse-£50). This is my first touch screen phone experience & my second phone I have ever purchased. The phone itself is lovely; it's stylish and perfect for any teenanger or adult who wants a flashy, simple yet stylish & hard-wearing touch phone. The first thing that hit me was the screen as I am used to tiny screens, it was bright and big which is good as I have glasses and usually had to squint with my old phone. It's quite an experience, people in other reviews said their phone "froze" and their touchscreen "broke" but this is not the case as the users probally handeled the phone roughly. The text is a bit fiddly but you get used to it and can change to "keyboard mode" with the help of the stylus. Overall this is a good phone, with this phone however I would advise you to buy a cloth as touchscreen phones get smudges & a protective case to aviod it rubbing against keys e.c.t . The screen is big so it's quite an experience using the internet, the phone itself is like a mini internet ! The software only allows you to open one window at a time which is fine, but unpratical if you are multi tasking. You can fit on 6 to 7 songs, I would advise you to buy a 2 gb memory card as you can store 300 photos,videos and songs. With 02 your texts are 10 p and 25p for picture messages. When you enter your contacts don't go to the hassle of typing in every name, connect your phone to the computer and you can type your contacts in ( for more details look at the guide book when you buy the phone) Overall I will give this phone 5 stars, I will update further if there are any problems, which are very unlikely.So If you see another review below this one made by me then you know this phone is faulty...but so far it is excellent. This review was made by a 13 year old . Rating: Reviewed by Lizzy on 06/03/2010 I have finally given up with my LG Cookie. I loved the style of the phone and bought one about 8 months ago. Since the first wicked factor it has been very hit and miss as to if the phone was going to work. It seems to have a mind of its own and simply turns off. Therefore it is not reliable and I have missed important calls. No more phone gone and I have gone back to Samsung. Sorry LG a good start but not very good if you actually want to make and receive calls. Rating: Reviewed by Sophie on 05/03/2010 I have had my LG cookie for about 2 or 3 months and i have tried my best to keep it in very good condition. However, i found that i had to send it away last week when it wouldn't charge or play with the earphones. I am with tesco and they do a free repairs. they sent it back today and said it was " physically damaged and therefore could not be fixed. i think it is a techniqual fault and should be brought up with the development team at LG headquarters. Rating: Reviewed by Milly on 04/03/2010 I got my cookie in pink about a year ago now. It was great when i first got it, as a 13 year old girl, it was all i wanted a stylish and pink phone. In january 2010 i got an i pod touch, my phone whent in a draw for many months and now when i use it i realise just how behind it is. The touch screen in VERY slow and fiddly, The camera quality is bad, do not listen to people who say it is good and the phone is annoying. I will hopefully be getting an i phone in the summer and cannot wait. Although this phone may be good value for money, i would certainly say get a proper phone with buttons unless you are willing to pay a bit more. Hope this is useful. Rating: Reviewed by Courtney on 04/03/2010 I've owned this phone for a year, it is TERRIBLE. i took very good care of it and the screen doesn't work, the touch sensors are awful. Very slow response rates, camera isn't the best. At this moment in time the screen occasionally allows me to use it, i have to patiently wait to use my own phone as i cannot access anything as the touch sensors often disappear. Rating: Reviewed by K on 04/03/2010 I only got my phone today. So far it is excellent. No faults except my homescreen takes about 5 secs to load, which it didn't at the beggining. It's really great and has loads of really cool stuff on it, it even has a drawing panel! Rating: Reviewed by bobbie on 04/03/2010 i hate it the screen has cracked and got scratced even though i havent droped it, it turns off when it feels like i can not wait untill an upgrade. If you really want this phone look at more reviews and even people i know who have this phone they are currently having the same problams, i dont think it is worth even £20 of ebay, this phone it worth nothing to me but i have to keep it as i have no other and i am on contract i am taking it back and seeing if i can get a differnt phone. Every LG phone alwas seems to go wrong with me but i dont know about you!!! Rating: Reviewed by bessey on 03/03/2010 i got it for a tenna 2 days ago i allready find it easy to use and it also is realy stylish with the hidden stylus plus the 3mp camera doesnt realy bother me aslong as it takes pics im happy also the 3 buttons realy help so i aint flooded with buttons like the blackberrys over all i think its a 8/10 phone Rating: Reviewed by courtney on 03/03/2010 i love this phone i first found out about it when my auntie first showed mer it so i dicided to got one myself in pink it is so cool but the only thing i dont like is that you hadly get any songs onto it withoyut yousing your own memory card lol Rating: Reviewed by Sarah on 03/03/2010 Im sick to the back teeth of this phone as i use it mainly for texting but while im texting the words will automatically delete, how frustrating is that?!?! LG don't seem to be bothered about this as so many people have the same problem! They just dont want to admit that this phone is RUBBISH! Cant wait to get rid! Rating: Reviewed by Amy-Jay on 03/03/2010 An absolute disgrace. The worst phone I have ever had and the rating should go down to zero. Looked good and was cheap but so many faults, too many to list, within literally weeks of purchase! DO NOT BUY THIS PHONE! Rating: Reviewed by Bong on 02/03/2010 This phone always have problems. Every week I would have to restart it because it said "maximum limit of applications reach" even when i only have 2 up and it would usually take 5 when it usually say that. I guess thats what i get for a cheap phone. and it is also laggy. Rating: Reviewed by Zoey Thorntonhall on 28/02/2010 I BOUGHT THIS PHONE ABOUT 6 MONTHS AGO AND CANT WAIT TO GET MY NEW PHONE (BLACKBERRY CURVE 8520 OR SAMSUNG CORBY). THE SCREEN HAS A MIND OF ITS OWN AND KEEPS FREEZING, TO TEXT IT TAKES YOU ABOUT 10 MINS AND FOR SOMEONE WHO LIKES TO TEXT QUICK THATS HORRIBLE AND ALSO THERE IS NO FLASH. I PROPER REGRETT GETTING THIS PHONE AND SHOULD HAVE GOT THE NOKIA 5800 WICH I WOULD HAVE RATHER PAID THE EXTRA £25 FOR Rating: Reviewed by sue on 28/02/2010 one word horrible Rating: Reviewed by maria on 27/02/2010 about 2 months i buy a phone but its was everything workign but no i play the music and dosent let me to play it because its something happend Rating: Reviewed by shanice on 27/02/2010 i love this phone i got mines in pink and it looks good. previously i had a lg shine but it got mashed up. so i got the lg cookie for christmas. its gret and i would recommend it to people who like touchscreen fun and who likes having fun with their photos. Rating: Reviewed by Lauren on 27/02/2010 Yes the phone is a good phone but i wouldnt say perfect! as some people are saying. The lock is rubbish and when in your pocket it likes to unlock and call// text people by itself it has done this many times to me and it wastes my credit! apart from that it is a fairly good phone. camera is ok stylus is neat and handy. saves many songs i dont know what phone the person a few comments down was talking about because my lg cookie has saved about 10 or more songs!. i am not exaggerating. drawing panel is very handy in boring lessons at school hehe:) Rating: Reviewed by Katherine on 27/02/2010 It's rubbish :( Rating: Reviewed by jason H on 27/02/2010 I thought it was good at first. All the features seemed cool, and it's a cheap alternative to the Iphone (minus the apps). People who give this 5 stars are doing so after a short period of time, however after a while the phone starts to become faulty. I constantly get an error message "Not enough USIM space, delete texts", even though i have deleted all my texts. I had to send it back to LG for a software update. This worked for a month before the same error message started again. The camera works sometimes, and other times gives error message "conflict with gallery" and will not let you take pictures, even though i have an empty 4 gig card in it, so loads of free space. The screen lock unlocks itself too easily, so i have phoned people by mistake many times when it's been in my pocket or bag. This phone is totally random. It works sometimes, and not others. Rating: Reviewed by Jane on 27/02/2010 I bought a LG cookie and im VERY dissapointed. It has been in for repairs twice, after having it for only 4 months, and i tried to sell it because im not happy with it but nobody wants it. It is generally very slow and writing texts is useless. There were also many software problems with it. Although it was appealing for the price i paid bu it really is not worth the hassle! Rating: Reviewed by Megan on 26/02/2010 I don't own a LG Cookie, but one of my friends does. I've explored her phone, and it seems pretty fun to use. It's not bad looking, and only has three buttons. (The texts and numbers are there for the actual texting and phoning - the numbers are virtual, if you get me)Also, you can get a deal which means texting is always free but phoning obviously costs something. Overall, I'm considering buying this phone or the LG Cookie Plus, an upgraded version. Rating: Reviewed by Tibs on 26/02/2010 Loved this phone when I first got it. Hate it now! It turns itself off randomly, the volume is all over the place, it's really un-user friendly... It takes ages to get to where I want to be to send texts etc and forever to try and connect to the internet... The battery life is rubbish and it hardly gives any warning of imminent death. The buttons take some ferocious pressing to get to work and sometimes it decides it's not going to light up at all for hours at a time - can't switch it off, can't get the touch screen to work, nothing. It seems good and the spec is alright, but I'm going back to Nokia or Sony Ericsson as soon as I can! Rating: Reviewed by Paul John on 25/02/2010 I have had this phone for 9 months and a fault developed in that when switched on it would not go pst the LG logo screen. it was retuned to the phone provider who supplied another phone, the replacement phone had the same fault from the time I opened the box, I have since had 3 other replacement LG KP500 phones all of which have become faulty in less than 24 hours of receiveing them. The provider has now agreed to issue a different mobile. I would not reccomend this phone to anyone. Rating: Reviewed by katie on 25/02/2010 well i have an LG cookie and i have had it 2 months and when i access the internet my phone turns off automatically and when someone is phoning me they cant hear me as my speaked blew up so i would suggest dont get this phone as the touch is going very easily now Rating: Reviewed by Mark on 24/02/2010 The LG KP500 (cookie) has got to be the worst, most useless piece of junk ever to try and pass itself off as a phone. The time it takes for you to pinpoint a contact you may aswell walk around to that persons house and talk to them! And as for texting....write a letter it's faster and easier! You spend more time deleting letters that you don't want than texting words that you do want! Next time, if someone offers me a 'free' LG Cookie, I think I'll stick with the carrier pigeon! Rating: Reviewed by sum1 on 24/02/2010 i absolutly hate this phone.. ive had it for 9 months n i cant wait to get rid of it . im thinking of cancellin my contract and gettin the nokia E63 lg cookie is really slow n freezes alot. so i have to turn the phone off and take the battery out...i woudlnt reccomend this ph at all . its a waste of money Rating: Reviewed by Pippa on 23/02/2010 I have had my lg cookie for nearly one month now and im regretting every min of it. The batterey lasts me about 20 hours if i send about 5 txts and no more then 30 mins worth of calls. when it does run down it goes from full to empty in a matter of an hour, so if u wish to use the internet, take pitures, play any games which are very hard to come by!! or lissen to music (which is only possible if you have Very big ears for the headphones, you cant use ur own) then make sure you take the charger with you. Im now selling it to get something different. Rating: Reviewed by matt on 23/02/2010 great phone for the price but the camera is not briliant and txting can become realy annoying at times because you hit other buttons which you didnt mean to and theres also no 3g or wifi,a real shame or this phone would be up with the best of them. Rating: Reviewed by Pamela on 23/02/2010 This is the worst phone I have ever had, by far. texting is awful, have to press really hard and often picks the wrong letter, though the screen is calibrated perfectly. Music player is average, camera isn't great, video is awful. Calling is also pretty bad, my partner can never hear me and I can never make him out, he nearly sounds robotic! changing this phone asap! Rating: Reviewed by Amie on 23/02/2010 This fone is awful, me and my boyfriend got one each at christmas and neither of them work properly now. They only seem to be good for a few weeks then all sorts goes wrong and Carphone warehouse won't replace them.Don't buy! Rating: Reviewed by Sue fisher on 22/02/2010 I love my cookie got an amazing drawing aps lots of features to do with changing your pics. Keeps me happy. Just wish it had a protective cover like the I phone. Rating: Reviewed by Steve on 22/02/2010 Bought it from CPW for £49.95 plus £20 top up. It's a great phone and I'm discovering more things on it every day. Smart to look at, and full of features for the price, although Internet Access is quite slow, but that happens on computers too. I would absolutely recommend it. Rating: Reviewed by Thomas on 21/02/2010 i have had this phone since the 13th of december 2009, it has no touch screen problems, just an easy to use phone with lots of features. People say its not very good, but don't listen, go and get one, its great. Rating: Reviewed by Laura. on 21/02/2010 I have a lg kp501 and i am having so many problems,this is the second 1 i have been sent nw in 6 months! Def not the best phone ive had Rating: Reviewed by Jon on 20/02/2010 How can anybody rate this phone as 5* when they then slag it off as Lucy from berks UK has. For gods sake this is a mobile phone, first and foremost and the cookie does not deliver! So it makes no difference whether it's a good music player if it can't get the basics right and battery life is so importmant. Rating: Reviewed by anna nash on 20/02/2010 brill phone Rating: Reviewed by billy bob on 19/02/2010 rubbish phone it had better phones in the 1900's Rating: Reviewed by sassy on 19/02/2010 i luv this fone. got it recently and find it so easy to use. its really light and is really good value for money. got it unlocked brand new for £60, soooo much cheaper than the other toucjhscreens out there. all i can say is dont use it on orange Rating: Reviewed by Rebecca on 18/02/2010 I have had this phone over a year. It was good at first but then started to switch itself off. It wouldn't let me change the background. It is a good price but comes with a few faults. Rating: Reviewed by josie2 on 18/02/2010 "all of you better think before you buy" kinda agree with AdMiN Lg CoOkIe 1234567890. Think very carefully and DON'T buy it, it's rubbish. Rating: Reviewed by Lucy from berks UK. on 18/02/2010 I recently got this phone. and yes i have noticed the tocco lite to be very similar but the camera on the cookie is very good the internet is awful but i don't need it. the bluetooth and the radio and the music are it's best features. the design is really nice and i have it in pink. i use virgin network. the problem is it is a bit slow. The texting is a pain and the battery runs out quickly!!!!!!! Rating: Reviewed by hani on 18/02/2010 i have so problem for find suitable dictionary Rating: Reviewed by Claire Roberts on 18/02/2010 My two friends had to get 3 versions of this because they kept breaking (Not charging, freezing, rubbish amount of battery)Mine also did this, I wasn't happy with this phone near the end as it didn't let all my messages through, my gallery was messed up i clicked on one photo it came up with another. It was fabulous at the beginning, i like the fact that you can draw on your pictures and edit them. Also i like the fact that it was a touch screen. Won't be buying from LG again though. Rating: Reviewed by AdMiN Lg CoOkIe 1234567890 on 17/02/2010 It is very deluxe and kind of like the IpHoNe !! all of you better think before you buy Rating: Reviewed by Chloe on 17/02/2010 This phone is great, but the only thing that is annoying me is the fact that i can't find the dictionary on it, i don't even know if it has one? If anyone could help me with finding it, i would be so grateful, x Rating: Reviewed by dave on 17/02/2010 i have had one of these kp500 phones for the last 8 months and i think its great its got every thing i need on it,nice and easy to work,good all round phone. Rating: Reviewed by Sal on 17/02/2010 Just add my comments to the others who say this phone is rubbish. Don't buy it!!!!! Even at £50 you will be throwing your money away. And, those who give it 5* most probably work for someone who has a vested interest in ensuring the ratings averages don't go too low! Rating: Reviewed by George babbington on 17/02/2010 There are a small minority of good things good things: -Messaging,the QWERTY key pad helps alot with texting,but it takes an extremly long time to swich horizontaly. -The music player:on the handset is average for a phone is this price range. And that is about it for the good points And the bad pionts are: -The touch screen on the handset is definately the worst touch phone i have ever owned -i had £20 pounds credit on the phone and i confirmed this with the network i was on at the time and it wouldnt let me call or text to other networks.When the phone was fully charged i turned it on and it turned off again almost instantly therefore i could only use the phone when plugged into a mains power sullpy. all in all this is the worst mobile phone i have ever purchased in the whole of my life and i have had around 15 PHONES IN MY LIFETIME NOT IMPRESSED AT ALL Rating: Reviewed by smiley on 16/02/2010 this phone is really gud, i wud recomend it 2 any1!!!! =) xx Rating: Reviewed by Nik on 16/02/2010 If you don't mind texting slowly then its fine but this phone is so unresponsive and soooooooooo slow. It can't keep up with the speed I press the buttons! Also had problems with it switching itself off and when it comes back on all my messages have gone and all personal settings wiped, its mega annoying! I can't get rid of it fast enough and advise people to stay well away from the LG Cookie, its no good and don't believe those who rave about it!! BEWARE Rating: Reviewed by Kizzy on 16/02/2010 I bought this phone from my catalogue on special offer. I thought it would be a good phone for everything I needed. Hmph!! Now it is 4 months later and I am giving up. It sends out blank texts, the touchscreen is unresponsive and often it takes me ages to text with it. But for me the worse thing is the battery life. I have always cycled my battery for maximum time, but the stupid thing tells me I have 2 bars left out of 3 and then less than an hour later when I want to make a call the phone has switched off with no battery. I can be making important calls and the next thing the phone has cut off mid call with little warning.I am disabled and cannot afford to be stuck without a mobile for safety reasons. I asked my husband top buy me a cheap Samsung from o2 for a tenner with very long battery life and will happily use my iPod Touch to do all the other stuff the cookie does. No point being able to install iPod videos onto the phone when the battery life won't allow yo u to view them. I will give this phone to my 10 year old, as it is only fit for her!! Rating: Reviewed by jason on 16/02/2010 the lg cookie is a easy phone but i had it 3 months and it broke Rating: Reviewed by PandaaKidd on 16/02/2010 The LgKp500 is a good phone.It looks very nice and appealing to buy,the price is very good at only 50pounds at the carphone wherehouse BUT the camera is very rubbish as even when you put it on genral it is black and white,, my LG cookie turns it self on and off a lot and just genrally plays up,,but alltogether i am very happy with it,,its thin & easy too use with blue tooth & social networking,but the camera does not have a flash so in the dark the phone would not be good for you if you like too take pictures,its good value for money though,, only a temp phone if you want a high quality phone :) Rating: Reviewed by anna on 16/02/2010 had this phone for a few months its utter rubbish it keeps frezzing and switching itself of with a full battery and dosent turn back on you have to by a new battery i had a replacment sent out it done excatly the same thing DONT GET IT!!!!!!! i know 5 other poeple that this has happend to !!!!! Rating: Reviewed by Anomas on 15/02/2010 i got the phone on saturday and it's nearly dead apart from taht is really good phone Rating: Reviewed by Hayley B on 15/02/2010 Zero rating option.....I agree! This phone is so awful, I can't believe I was suckered into buying one. I had mine less than a week before various things started to go wrong with it: Touch Screen froze and failed to respond it kept switching on and off screen would turn blue when it felt like it failed constantly to send messages people would always complain that they couldn't hear me. I have taken this phone back 3 times plus 1 replacement and its always the same story! I'm so fed up with the thing that I went on e bay last week and bought myself a Samsung D600 again. I know its a budget phone but I still expect it to function and work properly!!! Rating: Reviewed by bala manikanta on 15/02/2010 it is the best mobile Rating: Reviewed by Sarah on 15/02/2010 Im gutted with this phone as its extremely good looking and has lots of features, however, i have only had it a week and already the screen is going fuzzy on me, and while im writing a text the words delete themselves... HOW ANNOYING! So I have to waste time reading through the message to make sure it makes sense! RUBBISH! Im sending it back... and getting another phone.. im very dissapointed with LG! Rating: Reviewed by Rebecca on 14/02/2010 I think that this phone is really good and loads of fun to use! The pen is alsovery fun when it comes to playing the games. And to be honest, I love all LG phones! =] Rating: Reviewed by Jamie on 14/02/2010 Its a pity there isn't a Zero rating option! I binned my LG Cookie 3 months ago. It only worked for a few weeks before all sorts of faults occurred. I will never buy another LG phone or buy another phone from The Carphone Warehouse. Neither LG or CPW care one bit about their customers and both companies just ignored my letters of complaint. Rating: Reviewed by ilovebillyxoxo on 13/02/2010 i guess its alrite. but it looks so cheap & plasticy. loads of my frends have it and i dont rlly like it too be honest. the touchscreen is good. but the camera isnt. it is rubbish!it is all fuzzy and blurry! and it has that wierd blue sticker thing on the back- whats that all about? all of my frends hav peeled it off it looks so rubbish. whats the point in even putting it on. that sounds wierd i am getting all angry about a sticker! lmao. but the phone just looks plasticy and the stylus looks cheap. i would say dont buy the pink one- that looks the worst. or the silver either. the black looks the best in real life. if your gunna buy and lg cookie buy a black one they look the best in real life. she now has a samsung tocco lite- they look much better, the camera is better everything is better rlly in my opinion lol. but if ur gunna buy a lg cookie then that is your choice. but i personally wouldnt buy one. Rating: Reviewed by tom on 13/02/2010 i bought this as a cheap touch screen prone. This is exactly what you get. A CHEAP touchscreen, that is nothing on the likes of Apple or HTC. However, for the price, its not half bad... Rating: Reviewed by dannyy... on 13/02/2010 Well considering the price the LG cookie is a pretty good phone. Ive only had one problem with it wen the screen fozze for like a hour but other then i think the LG cookie is alrite. The touchscrren is reponsive and is easy to text on the music player is loud and not tinny which is great and the camera isnt half bad considering the 3 MP it is. However this phone is in the budget market which means it cuts back on some of the mainstream features that you would find in other smartphones. but all in all the Lg cookie is small in proce and small in features but with out a doubt gets the job done (Y) Rating: Reviewed by Roxy on 12/02/2010 i have had the phone for less than 6 weeks now there's been nothing wrong with it until this week. The screen goes blue and it turns itself off, it changes my setting and crashes when txting. rubbish! Rating: Reviewed by Al on 12/02/2010 So far so good. I got the phone last wednesday and I can't find any problems with it, other than the slow frames per second rate with the camera which is a bit slow. the only major downside i have had is nothing to do with the phone, but the network I'm on. I can hardly ever get a signal. Its very annoying as i recived two texts today several hours ago and have only just received them. Virgin's fault, not the the Cookie's. I would recommend this phone, but for pete's sake, don't get it on virgin if you live outside a city. Rating: Reviewed by Hayley on 12/02/2010 This phone is not worth the bother. I've only had it a few months and from the first week I had problems with the touch screen. It has been sent back/fixed/replaced so many times that I am at my wits end with the damn thing.....so I've just been on E bay and bought myself another Samsung D600. Its old by todays standards, but for the price its the best phone I've ever owned. Also had problems with it freezing, rebooting for no reason, cutting out during phone calls, not charging properly and failing to send messages. Awful, awful phone! Rating: Reviewed by Niloy Sarkar on 12/02/2010 Hi I bought LG Cookie KP 500 on November 2009. I have been facing a problem with the handset.In a bit low network coverage the phone is not usable.In my locality there is a bit low network coverage and can not make a call or receive a cal or i am unreachable most of the time.If somehow I manged to call it gets disconnected within few second and I am not audible to the other end.But unfortunately this problem is only with my LG handset.Any other handset Nokia,Sony erricson,Motorola,MicroMax,GeePee all are working fine with that coverage. So this scenario concludes me that LG phones have low receiving capacity.My newly bought mobile became unusable.I communicated my service provider.They did their best.Can you please give me a solution.Is their any way to increase my handset receiving capacity? Rating: Reviewed by anonymous on 12/02/2010 This was a good phone when i got it bu now everything is broke!!!!! The camera and video camera is not working, I can,t see my photo's and m music is not playing :( Rating: Reviewed by an unhappy customer on 11/02/2010 This phone is awful! basically: -The touch is pathetic, you have to press really hard, then at random times it will become sensitive, at times when you're sending a text, so you'll accidently send the text, and there is no way of cancelling it. -THEN, when you're typing in text on prediction, it will decide which word you want, and won't let you have it. for example, i was typing 'astro' short for 'astroturf' and it came up with the suggestion astroturf, but i didn't want that, but it made me have it! -THEN. it will give you two texts at a time, which is very irritating. -it will ring people on it's own when you don't know, which wastes all your credit. -the camera sound won't go off, even in silent mode - the screen freezes, then when it's un froze will have a spasm and open everything -when you try to go on camera it always says 'error, conflict with gallery, cannot open' -then when you try and open the gallery it says 'cannot open conflict with camera' -you'll then try to get onto something and it'll say 'too many applications open', this is even when you're just on the homescreen, i don't even see how you can be doing more than one thing on a phone. - you have to press the unlock button for ages when you want to unlock it. -it's really slow at everything - events and things are never saved when you press save, and if you put an alarm, it never goes off -it's ridiculous, seriously and it's not just my phone, about 4 of my friends have had this phone, and have all said they hate it, and are all swapping it. i've now got a new phone, a better phone. the only good points about this phone, is the lightness, the size, and the drawing pad on the phone. the rest of it is useless. pssfttt, i wish i hadn't of rushed to buy it now!!! Rating: Reviewed by Matt on 11/02/2010 I've had this phone for 12 months now. its great for a while then it begins to annoy you. the user interface works well but when sending texts the qwerty keyboard is far too fiddly (not suprising considering the size of the screen). the handwriting recognition is barely passable it mosly recognises characters, but is painfully slow. the drawing thing is good fun, but a novelty that wears off. it does very little that other phones dont and is not much improved by the touch-screen interface. Rating: Reviewed by iluvanimals on 11/02/2010 i have the lg cookie and its is brilliant!!!!!!!!! i cant actually believe how good it is. It has everything that a good phone should have. A really big memory especially with the memory card and the voluem goes up to 30 omg!!!!!! i love this fone soooooooooooooooooooooooooooo much anyone whos looking for a touch screen this phone is the one and only it is excellent!!!!!!!! Rating: Reviewed by Nick on 10/02/2010 I hate mobile phones...as a rule. This one, however, is a stonkingly good bit of kit. Rating: Reviewed by Gen on 10/02/2010 What do people expect....This is a cheap phone and great to give to the kids to play with so 5* for that. And, it can be bought new on PAYG for less than £50.00! But, if you want a phone that will work properly for more than a few weeks and it does what it's supposed to do then 1* is the real rating. Rating: Reviewed by Sharon on 10/02/2010 I only had my LG Cookie for 2 weeks, a simple knock in my hand bag damaged the screen, non refundable from Car phone Warehouse and LG. Phones should be able to with stand some sort of abuse but a simple knocked put this phone out of action. Would definitely not recommend. Very poor quality Rating: Reviewed by Pete on 10/02/2010 Rubbish, if you are an Artisan looking for a phone for work dont get this black pig, unlike us it just isnt up to a hard days work. Rating: Reviewed by Lauren xx on 09/02/2010 Bought this phone just before Christmas, set it up and within a three weeks of use it kept turning itself off and the screen went blue. If I tried to open a text message the same fault occurred. Took it back to Carphone Warehouse who told me my old type SIM was not suitable for these phones and suggested I get a new SIM. O2 sent me a new, 3g sim, but hey presto the same faults occurred. Asked for an exchange phone but Carphone Warehouse only guarantee phones for 28 days but they said they would repair it? Now I am using an old phone and I have no idea when I will get it back. Wish I had never bought it and what sort of guarantee is that from Carphone Warehouse???? Rating: Reviewed by Loxy dude from essex on 09/02/2010 It is so cool man! you should get I have one and its brill! couldn't get a better phone. It has everything touch screen,drawing pad and much more!! This is an excellent value for money! you can get it for an amazing price!:) Rating: Reviewed by Mal on 08/02/2010 Don't listen to all these who give the cookie such high praise! The phone is most probably the worst ever. I had one and was so frustrated with the continued faults I successfully sued Carphone Warehouse, who had refused to exchange it for a different model. The manager at our local CPW told me the complaints about the LG cookie alone outnumbered all the other phones they sold! Rating: Reviewed by Cookiee -x on 08/02/2010 well, i think itss a cute fone, buh if your the kind of people that want a high quality real good touch screen fone then i recommend something else, this is just your cute average touch screen and its got a cool price too! - i think its a good fone and i meen the volume nd loudness is great too! - i love it buh if you want a expensive good touch screen thst you want to show off then try some samsung or nokia, or if you want a goodlg try the viewty =D x Rating: Reviewed by Charlie Milton on 08/02/2010 Its ok but when im out and its turned off it turns it self on and calls people Rating: Reviewed by Cíara on 07/02/2010 well i have the LG cookie at the minute, the phone is the best phone iv ever had and iv had about 10 or 11 my only problem with it is my screen is scrached and my camera is only 3megapixel when i bought it it was 130.00 but now that its down in price i would defently recommend it im lookin the new LG choclate does anyone know if its any good? Rating: Reviewed by Alison on 07/02/2010 I've had this phone a couple of months and am very pleased with it on the whole. My only gripe is that texting is a bit long-winded and not very intuitive. As I text more than talk, this is quite important to me. The emoticons come out as commas, brackets etc, not as an animated smiley face as on my old Sony Ericcson, which is a small annouance I know. On the whole I'd give it 3.5 out of 5 Rating: Reviewed by Sarah on 05/02/2010 I really think you shouldnt buy this phone as it has many diffults on it. I had to get a new phone because of this one, the touchscreen doesnt work very good, but it does have calabration. (no differance) The memory isnt good, and much more. i wouldn't buy this phone if i was you, as it is a waste of money. I hope that helps. Rating: Reviewed by Sabby on 05/02/2010 BUY it! I luv it and you will too! :) Rating: Reviewed by Hanah on 05/02/2010 I got this phone in May last year, thought it was great when I got use to the touch sceen. But recently its gone down hill, messages are freezing when I try to scroll down to read them, or sending messages back the phone just crashes for a minute or two. Some friends of mine also have this phone, they say theres keeps turning its self of and on again & sending random messages to people. Also I think the unlock control is in the wrong place on the screen, Its on easy to unlock, I also end up ringing people and leaving them 10 minute voice mail without even knowing. Overall - alright phone, good features etc, just sometimes it messes up. Rating: Reviewed by e on 05/02/2010 best phone you could ever buy!!! Lots of funky features especially the drawing panel and the secrets you can add. Love the widgets that you can put on your screensaver and touch pad is easy to use. Its got a good battery life and i play on it day in day out. Some people give this phone a bad review but I know about 15 peolple that have got this phone and none have them have had any problems. Buy this phone it is great!!! Rating: Reviewed by Tim Kernow on 05/02/2010 I didn't want a touchscreen phone after using my brothers iPhone and a couple of others, but this seemed like the best phone available on the contract I wanted. I should have stuck with my original thoughts. This thing is terrible. It's slow, unresponsive, and annoying to use. My last phone was a Nokia N81 and that was 1000 times better than this. It doesn't recognise half my mp3s, the headphone socket is fiddly and awkwardly placed (broke 2 headphones in less than a month) and it's very slow to update music. The text system is so slow and seems to delete half of what you write. I've had the phone 6 months, so this is a fair review, not just a day like some of the others, I thought it was pretty good for the first week or so. The only good things are that it's got a good battery life and is pretty tough (I've lost my temper with it and hit it quite a few times). I'll put it this way, I came across this site while I was looking for a replacement to see out the rest o f my contract. Back to a Nokia or Sony with buttons for me Rating: Reviewed by Ismail on 05/02/2010 Hi there , LG KP500 Cookie Is A geat phone and someone paid me £120 for the phone Rating: Reviewed by Aqsa on 05/02/2010 i lov dis phone i think pink is da best color Rating: Reviewed by Sandie on 04/02/2010 Terrible, Naff, Awful, Rubbish, Useless, Trash.....are just a few adjectives to express my opinion of the LG Cookie. On the other hand it it does look quite pretty! Rating: Reviewed by Chris on 04/02/2010 Do not buy - awful! Headphones are rubbish and do not fit comfortably in your ears. My phone regularly locks with an error reporting that too many apps are running, when in fact there are no apps running. Only option is remove battery and restart. Texting, as reported by others, is extremely frustrating and you just give up. Calls which require some automated dialling functionality are a nightmare as the screen keeping shutting down. I regularly spend 2 to 3 loops trying to get through to the correct department. For those who being refused an exchange, I can provide the following advice. Your statutory consumer rights are not effected by individual store retail policies. To be sold in the UK, a product must be 'fit for purpose'. Check out the Office of Fair Trading (OFT) for details of your consumer rights. There is also useful information on Martin Lewis 'Money Saving Expert' site. Do not be fooled into thinking you have to accept a repair from LG just be cause the retailers says so. You do not have a contract with LG. You have a sales contract with the shop, from which you purchased the phone. If the phone develops a fundamental fault which prevents it operating correctly within say 12 to 15 months of purchase, I'd insist on an exchange or a full refund. If a retailer wants to send it off for repair to the manufacturer that's matter for them, but they undertake that task after supplying a refund. My usual approach in such matters, if not offered the satisfaction of either an exchange or refund is to put the matter in writing to the retailer's registered company office address by recorded delivery. Its unlikely you'll get a reply, so give them fair warning that if you hear nothing within 28 days you'll pursue the matter through the small claims court. At expiration of 28 days and still no satisfactory outcome, complete your on-line forms for the small claims court (part of the county court). You'll either get a full re fund when the summons is served on the retailer or you'll get to enjoy your day in court and get your money back plus expenses and costs. Most people do not need a solicitor for this process and can complete the forms and present there own case. Courts are the avenue of last resort and you will need to convince the judge that you gave the retailer various opportunities to give you the refund or replace the phone - keep all correspondence and write down the details of any calls with time and dates. Good luck, and don't buy this model of phone in the first place if you don't want the hassle. Rating: Reviewed by Katherine on 04/02/2010 Brought this phone last week, mostly use it for facebook and calling, over 10 people have complained they cant hear me properly. it freezes and turns itself off, the touch screen cant keep up with me.iv had a 3mp phone before and the LG cookies isnt as great and overall isnt a great phone. Rating: Reviewed by Viiki Staples on 04/02/2010 a really good phone and I would recommend it to anyone Rating: Reviewed by Anetka on 04/02/2010 I think overall the phone is good with it's features etc. But the downside is the touchscreen is so sensitive it calls people randomly without my knowledge :( Rating: Reviewed by Simon on 04/02/2010 Worst phone ever had - bad design of the charger port means that the phone is useless in a short period of use, under 3 months in our case. Even with careful use of data cable or charger, the connector breaks internal tracks - totally useless and carephone warehouse are useless too with regards to support, causing more damage than when given in. Rating: Reviewed by Gilly on 03/02/2010 If you are thinking of getting this fone then DON'T it is not reliable, the screen keeps turning blue and txting is rubbish. Don't listen to those who praise it, most don't even own one. Rating: Reviewed by rompa on 03/02/2010 it sucks if your left handed Rating: Reviewed by Sharron on 02/02/2010 Don't listen to those who give this phone 5* They either 1. work for LG or 2. are too easily pleased or 3. (which is so unlikely) they have been extremely lucky with their purchase. I have had this phone and can confirm it is rubbish! Rating: Reviewed by Mazy on 02/02/2010 i luv this fone a lot of the people i no hav it it is a gud cheap touch fone ps i hav the black its lush Rating: Reviewed by penta on 02/02/2010 very good Rating: Reviewed by Lauren on 02/02/2010 yes i think that you should get it,it is really good and has really good aps. lol Rating: Reviewed by Miss Cutie on 02/02/2010 This is a fantastic phone, I just wish I had one!! My friend has one and she said, no point thinking twice about getting this phone, get it now!!! It fabulous! Rating: Reviewed by shelly on 02/02/2010 i love this phone its amazing and so easy to use Rating: Reviewed by sammmy on 02/02/2010 Best phone ever Rating: Reviewed by firman on 01/02/2010 i love it so much, and i can exploiting my cookie, i've samsung tocco to, but i cant do anything with it. i've change my cookie theme, and i think it has more attractive UI than i phone (cz have five walls, all different widget, and all in 3d) Rating: Reviewed by Andrew Hill on 01/02/2010 I would have given this phone a 0 if it was available. Absolutely dreadful. Constant reboots, and will shut down when placing/making a call, or sending/receiving messages. No amount of firmware will sort it out - you just get crashes at different points! The "LG Update Tool" is virtually unintelligible, written in pidgin English, goes around in circles and ultimately achieves nothing. Truly awful, and not cheap either. AVOID Rating: Reviewed by Shannon on 31/01/2010 The LG Cookie is a great phone!!! you can do everything you want to do on it,ignore reviews that say its rubbish because them people are just jelous that they dont have the cookie!! Rating: Reviewed by Emily on 31/01/2010 The LG Cookie Is Good At The start and then it will freeze and breakdown! trust me all my friends have done that Rating: Reviewed by ahmed on 31/01/2010 i think this phone is the best iv already saved nearly a thousand tracks on it and i have had it for a year now and there is no problem with it Rating: Reviewed by Alice on 31/01/2010 This phone is amazing.. it works well, looks great, has lots of features, and is in fashion! This phone is great, if you don't like touchscreen phones i suggest you do not buy this, however it is easy to work and i love it!! I used to have a sony erricson w350i and it is no way near as good as this phone. Also, like many Lg phones the camera is great and video recording!! I reccomend this phone strongly!! 10/10 Rating: Reviewed by Eric on 30/01/2010 Battery life that I have experienced is no where near the advertised 350 hours. Full charge on a new battery, without every making a call or texting or even using it is less then 30 hours. Touch screen is difficult to use without the sylus. Words in text message often delete themselves when pressing the space bar. Photo gallery is very basic and not a good option to view your picture, use the software provided and browse them on your computer, but be aware to even run the application after it has been installed requires admin permissions. (who wants to always be doing a run as... to open an application) Save your self money on the all Tylenol you will need to buy with this phone, and get a more expensive model. Rating: Reviewed by Lannie on 30/01/2010 I Love this phone! Does what its supposed to. It was duplicting incoming messages though so if I recieved a text I got it like 14 times lol only did this for a day though and everything else is fine with it. Kids love the drawing application on it! Good value for money. Rating: Reviewed by H on 29/01/2010 This phone is an absolute disgrace. I have had it for just under 10 months and for all of this time, it has frozen on a daily basis, which is a problem I know that many of my friends who also have this phone experience. Last month, i switched it on, and it wouldn't even fully switch on, just stayed on the LG screen. It then took 5 WEEKS to repair and for all of this time it has been very slow! Awful phone; will never buy anything made by LG ever again. Not a sustainable phone! Rating: Reviewed by charlotte. on 28/01/2010 when i had the lg cookie it iritated me very much. the first couple of weeks i loved the fact it was a touch screen but after i got over that thrill i absoloutly hated it! the touchscreen lock always un-locks itself and i always used to end up ringing people by accident. i would defoitly not recommend this phone. :/ Rating: Reviewed by Emily on 28/01/2010 I got this phone free on contract, Im 9 months into my 2 year contract and im on my 2nd phone!!!! the screen goes funny, it freezes and is really slow, i highly regret getting this phone, i really do, i would not recommend it to anyone!! its jus a shame i cant change the phone! Rating: Reviewed by Dallz on 27/01/2010 I have recently bought this phone and i am really impressed with it. One of the best phone's i have ever had. Never buy a sony ericsson phone they seem to swicth off themselves I had a W910i and that was one of the worst phone's that i have ever had. Rating: Reviewed by jade on 27/01/2010 This is a pretty bad phone mine broke in like a month cause the sreen just died dont know why? Rating: Reviewed by K on 27/01/2010 I don't understand who is writing these 5star reviews about the cookie - I had this phone for a week and I couldn't take it back and wanted to cry! It is IMPOSSIBLE to text with, slow in responding - not intuitive touchscreen. Stylus is kinda stupid if you need that to text as it takes longer. Sometimes you just want to send a quick text and say something like 'I'll be there in 5mins'. With the cookie, sending that text would take you about 7/8mins simply because the text touchscreen is soo frsutrating! I put up with it for 6 months then went back to my good old Nokia. Then, i STUPIDLY (STUPIDLY) went and just got another LG - the GW300 because this one was meant to be easier with texting. What a nightmare! Easy to text with, alright but everything else is worse than the cookie. I was speaking to my mum this morning on the phone and she had to repeat everything because the phone is so fuzzy it sounds like you're listing to someone who's speaking through foam. What's worse is that I read the "5 star" reviews on here before buying this phone. What rubbish! I've spent far too much money on LG phones now and I think I'll be sticking to my Nokia and other decent maufacturers because they make phones, not fashion statements or copy cats to Iphone like LG seems to do. Rating: Reviewed by Charlie on 26/01/2010 Well personally, i really think it's an awful phone. It sends/recieves texts multiple times, unlocks and calls/texts people when sitting on a table/in your pocket, the battery life is terrible, it freezes, alot, or holds the button youve pressed and so then will send a blank text if you've just pressed reply, and the camera takes terrible indoor photos. HOWEVER, outdoor photos are pretty good, it looks quite good, pretty easy to use, it's seemingly indestructable. its been wet/dropped countless times but still working how it was when i first got it. Rating: Reviewed by hayley.stewart on 26/01/2010 I have had the lg cookie kp500 since may and i hate it it is complete rubbish!!!! Since may i have had 5 replacments phones and most of them have been sent off to be fixed, the battery life is rubbish and needs to be charged everyday, the touch screen goes after like a month and therefore leaves you with problems texting and calling people etc, my phone wont tell me who is calling me the screen just goes black with a little phone symbol in the top corner, when im writting a text the phone will write what it wants to write and will delete random letters or words that i have written, i cant always access the internet even if i have full siganl, my camera doesnt always work, it turns itself off all the time, if i read old texts it will tell me its from someone else not the person who sent it to me ( can be very embaressing thinking your texting your loved one back when it goes to your mum, or reading a text that only a loved one would send you but it says mum etc) all in all this phone is rubbish and a watse of money. i no of 3/4 other people who have this phone and they have the same proplems!!!!!!!! Rating: Reviewed by Max on 25/01/2010 I thought cookies were supposed to be nice....not the LG cookie though, it's absolute rubbish. Mine lasted 2 months before it gave up altogether. The faults seem to be on nearly every phone and LG have not a clue how to put them right. Rating: Reviewed by Lucy on 25/01/2010 Personally i hate this phone (but it might just be my particular one:S) because the battery only lasts for a couple of days, the camera quality is rubbish and i recently got a memery card and there's loads of space on it but when i try and take a picture it says a message saying "cannot conflict with galery" which is weird so my next phone is defonitly not going to be a LG!! this is my second LG so far and have not been too keen on them at all! So for my next phone i'm goin to try the sony erricson c902 i hope it's better and its a good price wit a great camera hope you found this helpfull Good luck!! xx Rating: Reviewed by LOL XOXO on 25/01/2010 I got this phone in May 2009 and am really pleased with it. It is a great phone although the camera isnt great but other than that is a really good touch screen phone!! Good phone for the price although I am a bit gutted that the price has gone down to £50 when I bought it for £100. Rating: Reviewed by joinul on 25/01/2010 well, i bought this phone 2 months ago, first i thought it was a realy good phone. But then after a month it stared to get abit annoying because its respond to files music player was slow and its body was too weak and when it fell on the floor it leaves a big mark, like my previous phone was more stronger body. but for the price its okay because i buyed it for £60. but lg could have made it abit better eg. camera - is blury , unlocking system is too sensesitive and cause of it i lost £10 topup which i felt so angry at the phone. lastly, the body of the phone could be more harder. Rating: Reviewed by Mark Limmage on 24/01/2010 I have had 2 KP500 and both overheat. The first one overheated causing the screen to crack because of the temp difference. I inquired about repairs as it was still in its guarantee and was informed it was customer damage(I ensure you it was not). So i paid for a brand new one. Which has now started to overheat also. Rating: Reviewed by Rebecca on 24/01/2010 the lg cookie is amazing its sooooo easy to use and u could get them in loads of diffrent colours!!!!! Rating: Reviewed by Aimee on 24/01/2010 Unlike most people here, this was the worst phone I ever owned, I sent it back for repair 6 times before eventually giving up, freezing, deleting saved data, battery not charging, side turning not working, and even not turning on when battery full, probably the glitchiest phone I ever owned in my Life! Rating: Reviewed by Abbey on 24/01/2010 I bought this phone in November last year and I have had nothing but problems it keeps freezing, it shuts down, I lose all my text. Now the touch screen pad has stopped working. What an awful phone it is. Don't get it. Rating: Reviewed by Joanne on 24/01/2010 This phone is pants!!! ive put up with it since last march, its truely awful, i must have sent it back about 5 times, due to poor touchscreen quality. when on predictive text, ill get half way through typing a word, the phone will stall and when i press the button for the next letter i need in the word, it will delete the part of the word ive already typed and only put in the letter i just pressed!! i also have an issue with the battery, on a full battery, using it only to text, and not even that often, itll only last 2 days. i also have problems with the phone constantly freezing, and everytime it does i have to remove the battery and put it back in, just for it to freeze again!!! do not buy it! Rating: Reviewed by Update from Matt on 23/01/2010 Returned the faulty Cookie phone to Carphone Warehouse yesterday (22nd Jan) They said they would not replace it with a new one because it was over 28 days old! I told them I will not accept a repair! I bought this phone for my daughter on 19th December as a Christmas present! What sort of guarantee is that? Reading through this and other reviews about Carphone Warehouse it seems they are only good to deal with if you have a phone that works okay and obviously the LG Cookie is not one of those. I will sue CPW if they don't refund or exchange for a different phone. Don't buy the cookie and don't accept any nonsense from a retailer, particularly Carphone Warehouse, who obviously have no idea of consumer laws. Rating: Reviewed by Yo on 23/01/2010 I bought this phone cuz i looked nice and was very very cheap touchscreen but now after i bought it......... it kind of sucks its slow and i dont really like lg.... i recommend pay more and get a good nokia Rating: Reviewed by Caitlin on 23/01/2010 i bought this phone because i thought it was good cause it was touch and it looked really nice, i got it, it was ok for about 2 months and then it lost its touch- what i mean by that is when your texting it takes for ever and you hit the wronng keys, so i really didn't like it now i have a fantastic sony ericsson C902. dont buy the LG Cookie/KP500 Rating: Reviewed by Joyce on 22/01/2010 Got this in Nov 09. Can't get to grips with it. Dont like the touch screen as it seems to hit the wrong keys, makes txtin slow. Going to sell it it and get an ordinary phone. Rating: Reviewed by Chris on 21/01/2010 Easily the worst phone I have ever had the misfortune to own. Does not sync email correctly - and runs out of email space extremely quickly. When trying to sync appointments from Outlook into the Calendar - via the abysmal PC Suite software - it doesn't syncronise across the Locations - meaning I know what I am supposed to be doing - but I don't know where. Coupled with the fake front screen which is trying to emulate the Samsung series of phones - resulting in there only being 5 or 6 widgets available - all of which are basically useless (for example - there is no weather widget) and to cap it all - you cannot add your own ones onto it. Rubbish - pure and simple Rating: Reviewed by Matt on 21/01/2010 I bought this phone from Carphone Warehouse for my daughter at christmas, she was desperate to get one, thought what a bargain! We had to take it back last Saturday because it kept freezing up everytime we tried to access her music. CPW said the fault was a problem with the memory card so I bought an new card and hoped the problem had been solved! However, within 2 days the phone was freezing up again! So will be back to the CPW tomorrow to demand a replacement from a different manufacturer). So far, I have a very upset daughter and i'm extremely annoyed! This phone obviously is not up to the job because it does not work properly and I now know why it was so cheap.....as they say you get what you pay for and the cookie is rubbish! Rating: Reviewed by Mhairi Parker on 20/01/2010 I have a LG Cookie and am experiencing alot of problems with it,It crashes all the time,sends blank texts and now Alarms have stopped working.I do not recommend this phone to anyone. Rating: Reviewed by laura on 20/01/2010 I got this just before christmas but had to take it back because i had problems with the charge not 'holding' it ran out every 2 hours i was sent a new battery and the same thing happened again so took it back and they changed my hanset for the same model after the first few days the same thing was happenin again,i have no problems with the phone itself it's great to use and i really like it but i'm dissapointed in having to keep it on charge constantly,i think my shop have been given a dodgy batch of phones. Rating: Reviewed by leigh on 20/01/2010 This phone is by far the WORST - yes worst phone i have ever owned. Was so excited at getting it for £49.95 from CPW, couldnt wait to try it out, after however about a day i realised it wasnt as good as what i thought it would be. There is at least a 4 second time delay between switching screens, which is very annoying, the camera is terrible and especially with no flash. Also, the phone kept switching itself off all the time and whenever i switched it back on, things had been wiped ie if i had saved a new phone number onto my sim card - it wasnt there anymore, or recent text messages. And as for texting, its horrific. I used to be quick at texting but it honestly took me about 5 minutes to send a one line text message. Dont get me wrong, the music players not bad, quite good sound but thats the only thing thats good about it. After a week, i took it back to the carphone warehouse who happily exchanged it for another phone. I'm now back to using what i love - the new samsung S3100. Great phone, have always had samsung but thought i would change and go for an different brand - BIG MISTAKE!!! Stick with what you know best. Rating: Reviewed by tracy mallows on 20/01/2010 i like the phone Rating: Reviewed by Sophie on 20/01/2010 I HATE THIS PHONE. its so SLOW! texting is a nightmare and everything about it is just damn annoying! its shocking, seriously, dont buy it, its for your own good. if i could i would give it 0 stars but that is not a option on the list. Rating: Reviewed by Sam on 19/01/2010 This Cookie is amazing!!!! The look is very smart, i m using this phone frm last 1 years. i found the touch screen of cookie is more smooth, comfortable rather tan other expensive phone.frm last 1 years my cookie hardly hanged for 5 or 6 times nt more tan that & tat also i m using 4gb m.Card vit almost 95% full of songs, games,movies. Cencors in the phone is autum. Rating: Reviewed by Megan on 19/01/2010 i have had this phone for a while now and i think it is great the only thing i didn't like about it was the memory otherwise it is a fantastic phone and world recommend it to you Rating: Reviewed by sunny on 19/01/2010 the lg cookie is the best iv got one and its wiked trust me Rating: Reviewed by Mac on 17/01/2010 The Cookie is great....as a toy for children to use! But, as a phone it's terrible. Mine lasted 3 months, was repaired and it lasted another 2 weeks. The software is rubbish but it does look good......so I suppose that is all that matters! Rating: Reviewed by Torrie on 16/01/2010 Ive had this phone for a whole year now! It has been a very reliable phone butthere is an occasional time is freezes but it is resolved by taking the battery out and putting it back again. Unfortunatly there is a disadvantage to having an invisible stylus because i had lost it the first day i got it because it kept on slipping out of its socket. Pitty there is no flash on the camera that would of made it even better! But i still like it! There is a downside- texting it sometimes erases words that you have just typed which is extremley annoying! But other than that i like it! Rating: Reviewed by geordy on 16/01/2010 I can't understand why some people think this phone is the bees knees. I suppose it depends what you are used to and what standards you strive for. Mine turns its self off and the screen goes blue. I expect it to do what it should do without all this hassle! It has bugs in the firmware that LG don't seem to want to eradicate. Maybe they keep on selling it because they know so many people are so easily pleased and are prepared to put up with it. Don't buy it! Rating: Reviewed by Rochelle on 16/01/2010 I when i bought the phone I thought it was going go be rubbish but when I started using it, it was really good and the great thing about it is that it is affordable and has alot of good features it may not be the best phone ever because it is hard to take self protraite of your self because it doesnt have a forward camera or a small little mirror on the back but I can live with that. So basically if you want to buy the lg cookie then I would suggest you do because for such a low price it does have great features Rating: Reviewed by Lucy on 16/01/2010 when i first got this phone i thought wow my first touch screen phone!!! But after a while i seemed to regret buying it, as u start to see how slow it is!!!! (Very furstrating). i would offer this to people as their first phone, them only using it for simple calls and txts as it is very good at this. But for people wanting that little bit more(Email,Msn, internet, pictures....) i wouldnt recommend it as a month on u wouold wont to get rid off it. i think is a little over priced, so for those resons i have just mentioned i am going to have to giv it a tiny....2!!!!! i hope u have benifited from my review and hope it has been alot of help!!! love Lucy. XXX Rating: Reviewed by Ben on 15/01/2010 Good phone, but boring especially considering its touchscreen. nothing new. had t for a while and im now getting a blackberry... Rating: Reviewed by Steve on 15/01/2010 I bought this phone for my daughter for xmas 2009 and I have to say that for £60 I was very impressed (especially as it came from the carphone warehouse unlocked so her previous sim just went straight in. The phone has caused no problems and this is from an 11 year old girl withtout the slightest bit of patience to read the instructions. Shame it was a pink one. [nly cos I cant pinch it now ;-) Rating: Reviewed by John Smith on 15/01/2010 had it but it was rubbish got E63 instead! keeps freezing and touch sensitivity is rubbish! Rating: Reviewed by Couzles Dehia on 14/01/2010 I absolutely love the phone.... i bought it wiv my xmas money and I would recommend any one to buy it! The only down side is the range of colours. cos it only comes in pink, black and white. I have a pink and if i have not already said so i love it. best pone around!!! And is a good for money. I got it from the carphone warehouse. they tell u everything u need 2 know!!! Rating: Reviewed by josie on 14/01/2010 the cookie i got for christmas broke after 2 weeks, the screen kept freezing. my dad took it back to the phone shop last week. the manager of the shop said the lg cookie gives them more trouble than any other phone. it was only 2 weeks old so they agreed to an exchange and we paid a bit extra and got the samsung tocco which is better quality. Rating: Reviewed by Anthony j on 14/01/2010 This phone cuts out when it feels like it ,screen freeze sometimes and runs slow when you use a 4g card so i don't know what it would be like if we used a 8gb card. The web is very slow and will sometimes switch the whole phone off. The video is really patchie and camera is bad in low light. The k800i 3.2mp camera is much better. I bought five LG cookie for me my wife and kids and sending them all back to carphone warehouse tomorrow think I'll stick to Sonyerricsson or Samsung. Rating: Reviewed by Aveen on 13/01/2010 I had this phone..i loved it so much..but i found the touchscreen a bit unreactive..sometimes you had to press kinda hard on the icons..also the touchscreen is way to sensetive. i know that condridicts my last point but.. i had the phone for..maybe 3 weks before the touchscreen broke..went to carephone watehouse to get it fixed they said it would cost ¤150..the phone is only ¤99.99 now so i decided it wasnt worth it..i would buy it again only im quite clumsy and i cant afford to have it break again..al in all i iked the look of it Rating: Reviewed by jk on 13/01/2010 worse phone i ever bought software and touch screen are diabolical Rating: Reviewed by sarah... on 13/01/2010 sorry, but how can you say this phone was good? even if it is cheap, on mine the video records for at the most 4-8 seconds, how is that good? quite frankly i really dislike it. it switches itself off if i send more than 5 or so texts at once. For me it was a waste of £100. But i suppose i don't use it just for texts and taking pictures, i find the internet okay, but hard to zoom in and out easily (unlike the iphone) maybe i just got a faulty one, but for me it is a phone i would not recommend or buy again... Rating: Reviewed by Jane on 13/01/2010 I bought this for my daughter and it does what it says it does Rating: Reviewed by Niloy on 12/01/2010 I have been using this for 8 weeks.It weighs very less and have a great look.But I have some glitches with this phone software. 1. In low network coverage it doesn't work.Calls are getting disconnected.while a age old mobile does well.Online LG support has no response about this. 2. Many time all of a sudden it shows the message "Sim Initiating".Contact list shows blank.Then I have to restart. 3. Once I got the blue screen and the set got total hanged while I went to play music from shortcut.I had to remove the battery and then started again 4. In image gallery thumbnail view,quite often a image does not get displayed with a touch. 5. A flash is in camera is missing All around not very satisfactory one. Rating: Reviewed by Gary on 12/01/2010 the lg cookie will not let me accept and and send texts messages and accept calls and recieve calls Rating: Reviewed by Tom on 12/01/2010 This phone has got more reviews on this site than all the other phones put together! Most probably because so many people have been disappointed with it. The Cookie I had only lasted 6 weeks before it broke and Carphone Warehouse would not replace it. I refused to accept a repair! and finally after writing to them (I never received a reply) I decided to sue CPW in the county court. Easy process done online at a cost of £25.00. CPW were found to be at fault and they ended up paying me out nearly £200.00. That covered the phone purchase cost, all my costs in returning to the store, (taxi's, etc) letters, postage, out of pocket expenses and the court fees. IF YOU ARE NOT HAPPY WITH THE PRODUCT, BECAUSE IT IS FAULTY, THEN DON'T ACCEPT WHAT THE RETAILER SAYS, CONSUMER LAW TAKES PRECEDENCE OVER A RETAILERS OWN POLICY. Rating: Reviewed by christina on 12/01/2010 I love the LG KP500. It's great for someone young like me! And I haven't had any problems with it. It's great for the price. Rating: Reviewed by chocoo on 12/01/2010 i bought this phone earlier on this year i have taken it to repaired once and i need to take it again as the screen keeps going fuzzy, you try to turn it off then when you turn it on the screen is blank. im very annoyed that i will have to keep this phone for yet another year+ wouldnt recommend it to anyone. ive had many lg's in the poast and i am never going to get one again im moving to samsung/ sony erricson Rating: Reviewed by Annoyed on 11/01/2010 Started off great, it was a good price, decent enough features, the camera was good in normal light conditions! But, in the past year it has had to have 4 software updates due to it crashing/freezing! The screen is also fairly weak - it managed to break due to the cold weather, but i wwas forced to pay out for it! Very easy to use and has nice interface and software, but that is only worth having IF you manage to get one of the few handsets without the software issues! If they develop, ask immediately for a refund! Rating: Reviewed by lewis on 11/01/2010 rubbish phone cheap do not buy crapy sound system only good to throw away you will kill yourself with dissapointment of the standards of this phone Rating: Reviewed by stewie on 10/01/2010 I got the cookie phone 2 months ago, and recently had to return it due to my software going wrong, it turns itself off then resets my memory (everything) the memory on the phone is not very good even with a memory card. The camera is poor and not having a flash doesn't help. The automatic lock system also does not work. So I'm very dissapointed, and waiting to send it for repair as CPW will not do a refund or an exchange. Will not be buying another LG! Rating: Reviewed by alexemm on 10/01/2010 i dont know why everyone likes it. its rubbish. the camera is the worst ive ever had and i missed a few calls because the ringing wasnt loud enough. i used it for a day and got so sick of it i took it back to the shop. what ever you do, dont get this phone!!! Rating: Reviewed by Conor Austin on 10/01/2010 Hello i have recently brought a lg cookie kp501 contract (£30 p/m) and have had nothing but grief with it. i brought it in tesco extra and have sent it back 6 times now and all they do is reload the software. i get it home and with in an hour i find that it is broken again. i find that lg fones dont last very long so id say dont buy an lg fone if you need to rely on it because most of them i no of they have all broken. id say either dont buy fones from tesco because when i go to get it repaired all i get is attitude from all their staff. Also if you realy need a fone dont buy an lg, buy a samsung, sony ericson or a nokia because those are much more reliable. id personly say that lg are unreliable. i dont know if it is just me but it seems that everyone that i know including myself that has an lg fone it goes ronge for them. i dont think i am never going to buy an lg phone again or even a mobile from the tesco fone shop. So my advice never buy an lg fone or a fone from tesco. Rating: Reviewed by Maisee on 09/01/2010 I think the LG Cookie fone is awful. It broke after having it for just a week. The screen kept going blue. So i took it back and got another one but this was faulty too. It crashes lots and lots. I don't know if i am just realy unlucky because I had my last touch screen fone for 3 years until I got the cookie and that is still working! Overall I think it is a waste of money and I have swopped it again for the samsung tocco lite which is a good fone. Rating: Reviewed by Dylan on 09/01/2010 The lg p500 is a great phone for alot of reasons it is easy to work with and has so many simpler but usefull features. The only downside that I can think of is that the screen is prone to scratches and markings when the protective plastic sticker is removed. Rating: Reviewed by Joanna on 09/01/2010 fantastic!! i got one for christmas and i love it i dont miss not having wifi etc as i can access facebook with no problem. the camera is better than my last fone and the camera quality is good with images just like a lower end digital camera. i can see no faults though texting with the touch keyboard takes a little getting used to. with a price of around £60 at the carphone warehouse no one can complain a true star produced by LG. THE CAMERA IS GREAT!! Rating: Reviewed by Chanel-lee on 09/01/2010 The Lg cookie iz exellent, really easy to get used to, fun games and apps, internet, really good camera and editing pages, bluetooth,memory card slot, lg cookie is outstanding and at argos ther doing it fot £70.00 A real bargain for evryone!!! :D x Rating: Reviewed by Alex Jones on 09/01/2010 Shockingly bad phone in all respects. Un-responsive touch screen, very slow, constantly cuts out during calls, turns itself off all the time.AWFUL PHONE Rating: Reviewed by tony on 08/01/2010 The reason why any phone cuts out is normally because of the flex basically you've messed it up it costs alot to get a new one so if you thought i was just the lg cookie you've probably just broke the flex, one of the reasons why it brakes is because people drop it. Rating: Reviewed by Sarah Williams on 08/01/2010 gurrddd :P thankss xx Rating: Reviewed by George on 07/01/2010 i wouldn't reccomend this phone to ANYONE you will get really annoyed with the touchscreen so now my one is got a crack in a scrren (dont get it!!!!!!!!!!!!) Rating: Reviewed by Aidee on 07/01/2010 The good points.....Looks nice and is suitable for anyone who just wants to play with a cheap touch screen phone. The bad points.....predictive text is awful, the touch screen is slow and so unresponsive, the camera has no flash and picture quality is very poor, the screen turns a "pretty" colour of blue when it wants to and the only way to get it to work again is to remove and replace the battery before it will turn back on. In summary get this phone if you want a phone that looks good. Don't get it if you want a phone that works properly! Rating: Reviewed by joneri on 07/01/2010 I hate this phone. I see in some reviews that this phone is described as 'funky' which means absolutely nothing. I was very disappointed with its functionality in use. What moron designs a keyboard that locks up after a few seconds while you are thinking which key to press next? This makes it very difficult to use the ubiquitous menu menus … press 1 for sales, press 2 for complaints … etc. Despite the screen locking up it frequently unlocks itself in my pocket allowing loose change to dial unwanted numbers. You are only aware of when your pocket shouts hello who is that. It has a nasty habit of switching itself off without letting you know, so you are expecting a call and there is no indication that it is dead. The battery indicator is inaccurate, showing 75% charge when suddenly it will beep a couple of times and expire. The Bluetooth function causes it to reboot when it first tries to connect to my satnav and it has its own weird plug for the rather cruddy earpiece so with no 3.5mm jack you can’t use a decent earpiece. The radio is good and easy to use, the camera is rubbish producing smeary pictures and the movie function jerky. The supplied software only works occasonally and then doesn't allow you to list things you might like to see. In all it’s a horrid phone that I wish I had never bought. Rating: Reviewed by mystery on 06/01/2010 the lg cookie is sutch a good phone and i always keep finding new things to do on it and it's not to hard to use it is a very ideal phone if you like unusuel phones then this is the phone for you Rating: Reviewed by erinnn on 06/01/2010 i have this phonee it is overall goood,, except for the cameraaa,which isnt too bad but a bigger mega pixal would be better. i was wondering does anyone know how to upload taken photos on your phone camera onto the computer.?? and also i got a plan thingoo that says i get free myspace and youtube access,but im not quite sure how to get onto the thing? would be well appricated if anyone could answer me back and mabey send me an email.. airy_chairy@hotmail.com .... cheeeerss,, Rating: Reviewed by ali on 06/01/2010 very good Rating: Reviewed by Jan on 06/01/2010 I love my LG KP500 and in fact returned a tocco lite to exchange for this. I'm not that bothered about internet browsing and the camera is fine for what I use it for. It's easy to use, the landscape qwerty keyboard function is great and navigation is very simple. For anyone not that interested on "high tech" it's great (and £20 cheaper on O2 than Tocco lite)- and a good deal too ! Rating: Reviewed by ??? on 05/01/2010 gd phone camrea is ok not amazing the softwear on vista was fine for me mine is from carphone warehouse it comes with usb and headphones and screen protecter and softwear disc and instructions gd phone not nearly as bad as some of these reveiws say Rating: Reviewed by c moore on 05/01/2010 Sorry to say but I thought this was brilliant when I got it and raved about it to all my friends and even gave it five stars on this review.....but now, barely Two weeks old, the screen keeps turning blue - I know its cold outside but this if ridiculous! Rating: Reviewed by Casey Ford on 05/01/2010 BEWARE!!!! After 3 months of purchasing this phone, it now refuses to turn on. Have had the royal run around with trying to get it replaced. I now have to send it away at my own cost and also pay for it to be returned to me. Im thinking of just cutting my losses and throwing it out. This phone is an essential part of my life at the moment as i am 7 months pregnant and need it incase of emergency. Will not buy any LG product again. Rating: Reviewed by Dan on 04/01/2010 ....... a pile of horse manure, sorry ! Rating: Reviewed by shannon =] on 04/01/2010 i got this phone and it broke causethe charger wouldnt fit in and if u leave it in ur pocket it unlocks and phone people Rating: Reviewed by Kia on 04/01/2010 i got this phone last year after my old one was stolen. I thought it would be amasing but tbh it wasnt that good. I have no problems with the texting but the camera is TERRIBLE! at 3mp i expected something much better. The calander is hard to use and doesnt have alarms for birthdays etc. Overall its an ok phone for anyone but Im getting the samsung genio because my screen in broken on my Cookie. x Rating: Reviewed by Pam on 03/01/2010 This phone is awful. It is the worst I have ever owned, and I go through a lot of phones! It freezes constantly, turns itself off, is awful for texting, you can't highlight text to delete it. Am currently back to a phone with no microphone, the LGKF700 which is a fantastic phone! Rating: Reviewed by Abbie on 03/01/2010 i got mine yesterday, and have never been off it it is a really good phone but we havnt sussed out how to put music on it yet but overall its brilliant Rating: Reviewed by Jackie on 03/01/2010 I recently got this phone for Christmas. I think that it's an amazing phone and got all the essentials. The camera isn't too bad , but it either doesn't have a flash or is very hard to find as I ave found it yet. My only disappointment with it is that sometimes the touchscreen doesn't pick up letters when you're writing a text and is slow to show it on the screen. The texting is also quite hard to work sometimes, as the touchscreen doesn't always so what you want it to. Rating: Reviewed by ben on 03/01/2010 great phone for a twelve year old child, if all you want is something to play with. However, It's not a serious contender for "phone of the year" due to the inbuilt faults that LG have repeatedly failed to rectify. Rating: Reviewed by cazz on 03/01/2010 wow! my step sister has this phone and i am getting mine about this wednesday i have seen my step sisters and it is great ! this phone is a great looking phone and is brilliant for recording things xx Rating: Reviewed by Louise on 02/01/2010 I just got this phone yesterday and i love it! Its really easy to use and it does pretty much everything. The camera is good and i love the way it regognises your handwriting when you're writing a text! I would reccomend this phone to anyone because it is good value for how much it costs! Love this phone ? Rating: Reviewed by Matto on 02/01/2010 Had this phone for a few days now. After my iphone broke, I bought this. Haven't had any problems so far, best phone I've had in a long time. Rating: Reviewed by Sam on 02/01/2010 I got one for Christmas and loved it to bits. Now it won't text. Rating: Reviewed by gemma on 02/01/2010 i got this phone for my birthday and think it is a great phone people keep telling me its rubbish that the memory is rubbish and that it breaks after a week i have had it more than a week and im very impredded with it i think its a better phone than the ks360 Rating: Reviewed by mam on 01/01/2010 cool it is so cool Rating: Reviewed by Zizo on 01/01/2010 This phone is great in almost everything from the music player to the camera alrhoguh rhe camera is usally being critisized. well im 12 and got this for my birthday and I was really amazed by it. The only problem is that the touchscreen isnt that sensitive. Rating: Reviewed by someone on 01/01/2010 I bought this phone a few months ago and compared to all the other low-price touchscreen phones this phone is not as good. And if your speaking in terms of the touch screen, its terrible, i wouldnt reccomend it, only would if you prefer a low quality touch screen and camera, its response is very poor. Although there are some excellent things about it and thats the sound/music. I mostly use a phone for music not as an actual phone and this phone is one of the best touchscreen phones for MUSIC. Proper loud volume, excellent sound quality, or else not so good as an actual PHONE. I've ordered the Samsung Tocco Lite and thats the LG Cookie's rival but i have a feeling that thats going to be a much better touchscreen phone than this one. Rating: Reviewed by Les on 01/01/2010 Had mine for over a month and still very pleased with it. Here are my thumbs up! 1.Excellent Signal Reception (better than Nokia) 2.Fast Responsive Touch Screen 3.Clear Easy To Use Layout 4.Bright Screen 5.Super Slim 6.Good Battery Life - Normally 3 - 4 days 7.Clear Calling 8.Easy to set up emailing. Here Are My Thumbs Down! 1.Poor camera and video 2.No way to add or change themes 3.Poor sound playback from built in speaker In all I wanted a good touch screen phone and found it, I am not too bother by the camera because first and foremost I want to use for texting, calling and emailing which it does perfectly. No problems here with freezing or poor battery life, I have also been able to unlock it (even accepts 3 mobile sim card using 2g) and update the firmware quite easily and totally free. Rating: Reviewed by Yvo on 01/01/2010 350 hours batery standby? No way, mine is struggling to last 12 hours Rating: Reviewed by jack on 31/12/2009 it is good Rating: Reviewed by Christina on 31/12/2009 I bought this phone last year and have had it for one year now. I cannot cal it rubbish because that is over axagerating I have had loads of problems with it e.g. It keeps rebooting itself, The touchscreen is not very responsive when trying to text that really is very annoying and sometimes when ringing somebody the cannot hear you, and it freezes from time to time, have had more problems but forgot some of them, I read the reviews before buying the phone but ignored them and bought the phone anyway. If you like me decide to ignore the bad reviews and go ahead and buy the phone I would recommend getting insurance with it in case it comes up with any problems, I will now be getting the Samsung F480 in Pink, I hope it will be much more better than this phone its a massive upgrade compared to my phone with a 5 megapixel camera so I can't wait. I hope I have helped you make your decision. Good Luck and A happy new year when it comes! Rating: Reviewed by ellie on 31/12/2009 brilliant got it for my birthday the battery is rubbish but i think you can get some sort of other 1 with good battery life give it 3/5 because of its low battery longer you charge it the longer itll last! Rating: Reviewed by karen on 30/12/2009 my daughter had a pink lg cookie for xmas by boxing day lcd screen had cracked for no reason now its going to cost over 40 pound to get mended i wouldnt recommend phone Rating: Reviewed by random on 30/12/2009 not many apps come with it, and internet is not that good also need a flash with the camera Rating: Reviewed by Alix on 29/12/2009 Have had LOADS of problems with this cheap touch phone! Always resetting itself and in the process deletes everything...not happy at all and has put me off LG for life!! :/ Rating: Reviewed by Daniel on 29/12/2009 Just bought this phone, i love every part, except ive been downloading alot of pictures and music, + games on the phone and ive got 1 gb memory card in it, but the games are really slow, and some animated pictures, does anyone know how to fix this? email me at daniel_c7150@hotmail.co.uk if you have any ideas. thanks :) Rating: Reviewed by James on 29/12/2009 i got this phone for christmas and it is absolutly amazing everyone should buy it because it is how a modern phone is supposed to be! Rating: Reviewed by Angiiiiie x on 28/12/2009 Looks really kewl and works okaii, but, is hard 2 txt with! I dont have one but lots of my friends do n thats what they have told me! Its gone down loads in price though, so if u want one then it's a good time 2 buy one! x Rating: Reviewed by cumaaa lanui on 28/12/2009 This phone is brilliant i recentlyy bought this for 80 pounds at tesco . ITs brilliant if your into all the latest gadgets and new phones out there is so much to do on it such as draw , listen to FM radio , interractive games there is all sorts to do when it comes to an lg cookie Rating: Reviewed by Sal on 28/12/2009 I don't understand why people give this phone 4* and 5* and then they comment about the phone faults and what they don't like about it! How can it be working properly if you have to turn it off to recharge it? doh! Its the worst touch screen phone ever and mine went in the bin after 3 months cos it never worked properly. Don't waste your money....its rubbish. Rating: Reviewed by Bob on 28/12/2009 Got this phone, luckily I didn't have high hopes for it as it is a complete let-down. What a waste of money. Constantly turning itself off and every so often it likes to reset itself when it does so, wiping everything off. It also freezes alot and the touchscreen doesn't always work so you can't use it. For texting it is appalling, so if you think switching to predictive will save you time - think again, it doesnt remember any of the words you have previously typed in if the mobile has been switched off at any time. Basically don't buy it. Rating: Reviewed by Voldemort on 28/12/2009 Poor phone. I was fooled by people's positives reviews. Maybe they are trying to kid themselves that they didn't waste their money? Where to begin? The PC software is over the top, bulky, slow and very frustrating. PCs won't detect the phone without it installed. It takes minutes to send MBs across the USB. Not to mention the USB cable will cut off the connection if the phone moves slightly, due to poorly designed ports. Sending texts are a nightmare. The predictive texts is useless, the letters are too small, it randomly deletes words and it's impossible to use with out full concentration. You get to the point were it's just not worth replying to friends. The headphones are shockingly poor. Not that you'll want to use the media player. The camera is poor quality and has no flash what so ever. There is also a good 4 second delay after taking a photograph. The phone is generally slow, laggy and unresponsive to touch, so don't expect to do anything in a hurry. Not to mention the 'double text' problem. When I receive texts, I get it twice. This means I have to read through them both to get rid of the annoying unread message warning. The only common link I've noticed is Orange texts to an LG phone. Not sure how anyone can like this phone, but then I see some of the 5 star ratings are from people who haven't even received the phone yet. Avoid at all costs! Go with Samsung or Sony Ericsson. Rating: Reviewed by Charlotte on 28/12/2009 I find it unreliable as it often freezes and turns off by itself. I also find it hard to text on as it is very very slow and it carn't keep up with the speed i want to text. I sometimes find that it would phone people without me realiseing in my pocket or bag and then use nearly all my credit :( At first i loved this phone but it is really annoying me now as i can never totally trust it. I would defanatly go for a more expensive phone now as i thing that you get what you pay for. Rating: Reviewed by Hannah on 27/12/2009 the phone is great, i got really confused when i tried to charge it up and nothing happened, it turns out you turn it off and charge it, then it says battery charging, if its on then no icons come up to tell you! which wasnt great but other than that its a great phone, fully reccomend it Rating: Reviewed by Jarvis on 27/12/2009 Had this for 2 days now, everything is fab apart from a few things 1) The stylus. When using, it slowly moves down and you have to keep extending it mid-text. Wouldnt be a problem if you dont use it that often like me 2) The colour. The main bar at the top is dark red. It would be much better if you could change this colour because to be honest, its not a great colour. 3) The sound. The quality through the earphones is faultless, but when played outloud, its a bit tinny and sharp. Again, not a problem if you wont be playing it outloud Everything elese is good! Especially customer servie, maybe they were good just because its christmas, but first impressions were good. If youre a new user to phones I would certainly reccomd this because its simlple and eay to use. The user guides are clear and simple, great for first time users of touchscreen phones. 5*! Rating: Reviewed by ktkoolkat on 27/12/2009 This phone is the best phone I HAVE EVER HAD!!!! All of those other people that said poor things YOU ARE WRONG!!! I have had it for 2 days now and i realized it is like a cheaper iphone!!! Really good camera and awesome music player!!! When I got the phone I got a free entry to the application store. Rating: Reviewed by Dom on 27/12/2009 The phone is good overall, but i have one question. Can you link it to wireless internet same as a laptop? the default is abit slow :( Rating: Reviewed by Dom on 27/12/2009 Can you link this phone to wireless internet like the stuff you get for your laptop? Rating: Reviewed by Lily x on 27/12/2009 I've had this phone since aboout a month now, and I bought it from Carphone Warehouse on contract. Overall, I think it is an excellent phone however, I have had a few problems with it when connecting to my windows xp computer. After I download wallpapers from Zedge, it automatically makes a folder in my memory card called RECYCLER and it also makes a file called autorun.inf. When I try to delete the folder and the files my phone says 'Failed to delete file(s).' I don't know what to do however I do not want to really keep the RECYCLER folder and autorun.inf file on my phone. Anyone got any help? I really like the phone's drawing panel application and I enjoy texting even though it can be difficult at times. Overall, I do like this phone alot and I advise you to get it, but I think samsung tocco lite may be a bit better... (I have not got the samsung tocco lite but from the reviews it sounds slightly better) Rating: Reviewed by rachel on 27/12/2009 really good its really easy to use. some ppl say that its hard to text but if u turn the phone onto side while texting it will change to keypad like on computer and if you use the stylus its easyer than the normal one. its gd if your bored because you can draw on picture or just make one without a picture backround. ive gt ebuddy onit for free nw i went on ebuddy.com on the brwser and then downloaded it for free and you can go on msn yahoo google ect messengers for free. the video camera is amazing you can pause videos while recordin them so you could have someone tLKIN in the video then pause it they walkaway and then play it and it look like they have dissapered. i give this phone 99/100 ive had no faults at all i know a few frends with it and they have had no faults with it either really gd fone i gt it in the orange shop 4 about 72 pound(lg kp501 cookie) Rating: Reviewed by Zoe on 26/12/2009 Spent most of Christmas morning loading my favourite pics and ringtones and set up my contacts list with photo's on my new LG Cookie. Thought the phone looked great. This morning, after only one day, the phone would not turn on and even after trying to charge it all we get is a blank screen. It will not work.....rubbish or what? Rating: Reviewed by ANANDARAJ.A on 26/12/2009 i love my mobile ... Rating: Reviewed by david on 26/12/2009 it's great i find it very easy to use especially typing, i used to have trouble typing but not with this the qwerty keyboard everything so easy. the touchscreen is very sensitive and does evetything you woiuld expect. whats more you can download apps, although you have to do it through your computer, i will be trying that today. a brilliant phone! Rating: Reviewed by Jackson on 26/12/2009 This phone is not a good choice. As well as the absence of features such as the lack of connectivity with no wifi etc. the features supplied are second rate, the camera has no flash no focus no zoom etc, touch screen is poor... There are some horrors like an unfinished manual (only affects those that actually read) and trying to get the phone connected to a PC. No doubt it is possible to hack through all the problems but there are better ways to waste your time. There are some kids type of features such as being able to add artwork to a picture (heart stamps or text) and maybe that is the point. It is a telephone for kids. Don't let the 'grown ups' try to persuade you otherwise. Couple of points. It is better for people to discuss what they achieve with the phone rather than regurgitate words from the manufacturer web site. Second if you are not actually challenged or (semi?) illiterate spare a thought for those reading your text speak as we are not all accomplished translators. If you think the phone is pretty and you find it hard to resist try to borrow one for a couple of days. If after two days of use you still like it ask your mum or dad to buy it for you. Rating: Reviewed by christine northern ireland on 26/12/2009 i love this phone got it for my birthday at christmas Rating: Reviewed by Kenny on 26/12/2009 Wouldn't recommend... Had this phone since the June, and since then I've been pining to get rid of it.Looked great until I started using it. Very slow and sluggish touchscreen. It Can get quite frustrating when calling numbers which require you to 'press 1 then 2 etc' as the phone locks down, as well as locking the number pad each time. The camera although 3mp feels pretty basic too. Also had problems with the phone deciding to turn itself off randomly. Unlike other phones I've had, you can't really customise much in the way of themes or colour schemes etc which is a tad boring... Battery life is absolutely dire as well. Wish I'd got the Samsung tocco lite like my brother, which for pretty much the same price seems less cheap and nasty, more touch responsive and generally more fun and easier to use. I'm staying away from LG phones in future. Rating: Reviewed by GlamourGirl on 25/12/2009 this phone is brill if i were u i'd buy it. Its so easy to use and very quick. The texting is really easy the cameras good and the look is great so appealing do not hesitate! The texting was ok at first but after a day it was extremly simple once you got the hang of it. Rating: Reviewed by I dont have a name(GIRL) on 25/12/2009 I always thought touchscreen phones were quite hard to use and i thought LG was not a great make of phones BUT my friend got this phone and she let me have a go on it,, I thought it was FABULOUS and then I thought LG were a GREAT make so i just had to go out and buy a LG cookie for myself(pink! It has a good camera,really easy to use, the touch screen is not fidly,great features,a quite good MP3 player and it looks greatbut this phone does not have flash which is the only downside:(. I definately recomend this to anyone,, Pink for girls and Black for boys! Rating: Reviewed by c moore on 25/12/2009 i just got my LG cookie for christmas and i started to use it i instendly found my way round easyly i could also find and download apps easerly i love it i recomend it to any person who is considering a phone for a gift or bye for your self i thought the price was very reasonable Rating: Reviewed by Hannah on 25/12/2009 I have had this phone since... April 09... and i can safley say it is the WORST phone i have ever bought! - It crashes - Rings people (alot) - Easily unlocked - Scratches easily - A blue rectangle will cover the screen "/ It isn't a good phonee! Hannah,14,Newcastle Upon Tyne Rating: Reviewed by Alice on 24/12/2009 Got the LG Cookie a week ago, an early extra xmas pressie from dad. Wish I hadn't, it's slow and txting is terrible. The touch screen is not very good either and the camera is so basic it might as well not have one. Its going back to the shop after Christmas. If you want a touch screen pay more money for a good one which the LG Cookie certainly isn't! Rating: Reviewed by josh on 23/12/2009 amazing phone, really pleased hope it lasts! Rating: Reviewed by Paige Henley on 23/12/2009 I Find The LG Cookie Great,my friend has one at the minute where as i have been wanting one for 2 years. I Have asked for it this christmas and i am hoping to get it. Its a hiogh prise but i believe it is worfit it holds loads and loads of fun things to do and has a defo amount of turch screen. And who ever reads this go and buy the LG Cookie if your intrested and dont let any one stop YOU ITS YOU LIFE AND YOU RULES. AS I SAY.!!!!!hahaha Rating: Reviewed by blonde on 23/12/2009 am getting this phone for xmas this year i will do another reveiw when i get it but at the mo i think 5 stars as i have tried it out and its fab Rating: Reviewed by Abbi on 23/12/2009 When i bought this phone i loved it. Amazing features for the price. But within one month the screen froze. Then after being fixed within one week it started freezing again until the point it has now stopped working all together and they won't replace it. So i'm now back with my old nokia and fighting Carphone Warehouse to get it replaced with a phone that is more reliable. Don't get this phone! Rating: Reviewed by Annie on 23/12/2009 I am looking for phones at the moment and I am stuck between this and the Tocco Lite. My best friend has a cookie and I prefer the look of the cookie. But then when she turned it on, i found that the menu design was a bit wierd and looking at reviews of the tocco lite on youtube and the menu design - i find - looks a lot better! I also found on my friends cookie that the touchscreen didnt have very good response. Does anybody know how good the tocco lite screen response is?? I'm going to rate the phone with a 3 star because I think the price is great for what it is, and it look really nice but the menu design and touch response on the phone i've tried isnt very good. Rating: Reviewed by steve on 22/12/2009 this lg phone is a great allround package.Fun to use only downsides are that the battery life is short and it depletes from one bar to zero in minutes and the touch screen can scratch easily. Rating: Reviewed by unknown! on 22/12/2009 Yeah the phone is great for a bit,the it starts to freze. Rating: Reviewed by Bella on 21/12/2009 I wasnt happy with this phone, it was incredibly slow and the touch screen stopped working!! I got another and that was really slow too until one day it stopped all together!! Woudlnt recommend! Rating: Reviewed by maddie on 21/12/2009 i got the LG cookie for my 11th birthday it has not got alot of aps and my camra has stoped working Rating: Reviewed by mannuforall on 21/12/2009 Its a great phone in all similar range of other brands. I recommended this if you like to have a budget touch screen phone. Rating: Reviewed by biggie on 21/12/2009 this phone is the best and has fast access to things and the pric is outstanding Rating: Reviewed by Chantelle on 20/12/2009 I have a new phone today and it very good too use is not that comlicate to use for me and i traid to do fotos and is Supe Super !!!!! Rating: Reviewed by michelle on 20/12/2009 it suucks !!! freezes and the battery is TERRIBLE ! Rating: Reviewed by Amelia on 20/12/2009 AVOID AVOID AVOID i have had this phone for about 6 or 7 months now, it was freat at first, wow its touchscreen but after awhile the small annoying things become very annoying. me and my next door neightbour both have this phone, we got it same weekend not noing each other getting it except he got black i got pink and we both allways say how bad it is at bus stop loads of other people at school have it and everyone say how bad it is so im going to see what these phones are fetching on ebay used or the phone recycling sites and get the nokia 5800 on contract i paid £100 when it was first out and i know why it is now just £50!!!! Rating: Reviewed by Brian Field on 19/12/2009 Lg Cookie total waste of money, Purchased for my son the phone looked so good, all worked well for 3 days then the 1st software meltdown, off to repairer back 2days and the microphone breaks down, off to repairer again never even lasted a day and breakdown again software again, this phone has been with us 5 weeks and spent 4 of them of being repaired, never have i had such trouble with a phone, so much so when it come's back it will stay in its box and another one of better make purchased. i could not even bring myself to sell it to anyone. my neice had same problems with hers also. Rating: Reviewed by Saffron on 19/12/2009 Absoloutely rubbish. RUBBISH Do Not Get This Phone, It Is Awful. Get Your Phone From A Reliable Phone Company Like Samsung Or Sony. LG Cookies Are A Waste Of Money... Rating: Reviewed by Anna on 19/12/2009 I bought this phone as it thought it looked pretty cool but after a couple of weeks it became really slow until it started freezing and so i would have to take out the battery to turn back on until one day it froze and wouldnt turn back on. I was gutted as i loved the look of this phone. Wouldnt recommend this phone. :( Rating: Reviewed by haha on 18/12/2009 best ever Rating: Reviewed by Mal on 17/12/2009 message for Lyn.....I agree the cookie is a terrible phone. If Carphone Warehouse won't exchange it then tell them you will take them to the small claims court. When my LG Cookie failed after only a few weeks use they wouldn't replace it so I sued them and they ended up paying me out, including all my costs and all my expenses. Rating: Reviewed by alex on 16/12/2009 ive had my cookie for a month now and its the best phone ive had (so far) im still finding new things it does on a daily basis, great fun. lots of reviewers complain about texting, cant see why, i can text faster on this than any phone before, use the stylus its so easy and who cares what other people think. Anyway i musnt digress, for the money its a great fun and easy to use phone, if your not sure how somthing works on it just think how you would like it to work and thats more than likely right. Rating: Reviewed by Lyn on 16/12/2009 I bought the lg cookie about 3 months ago. Although the phone was good when i bought it, it has crashed about 8 or 9 times, a new phone shouldn't do this? Carphone Warehouse won't replace it either but say it has to be repaired (the girl in CPW says the LG Cookie is the worst phone ever!)If you want my advice dont buy this phone. It also keeps calling people when i do not want it to! The lg cookie is slow and very easy to scratch, even with the cover on and its soooooo slow at texting. DO NOT BUY THIS PHONE! Rating: Reviewed by rich on 15/12/2009 ive owned this phone for just over 2 months and ive found it a pain. apart from looking like a fool having to use the stick to write messages or make a call, every day the phone would turn itself off at least once. thats before the screen broke 2 weeks ago, the internal screen that is. no markings on the outside whatsoever, not covered by the extended warranty i took out. just as expensive to buy a new one as it is to fix. the touchscreen is a novelty, buy a standard phone. Rating: Reviewed by jim on 15/12/2009 WORST PHONE EVER PLEASE DONT WASTE YOUR MONEY ON IT :( Rating: Reviewed by In need of new phone on 15/12/2009 The LG cookie was quite a good phone but seven months down the line it is completely dead! Not happy. Rating: Reviewed by Lee on 14/12/2009 i just bought this mobile last week and i m not disappointed. with 99 euro i got almost everything, big screen (which i always like) and friendly use of the feature. clear sound and clear display. all r compacted in this thin stylish touchscreen mobile phone. Rating: Reviewed by Kate on 14/12/2009 The cookie phone is a novelty. Its fairly good value and fun to use. But here lies the problem! Im on my second LG Cookie (I wouldnt have got the second if I had a choice) and its become noticeable to everyone that it has an inbuilt fault that leads to it crashing randomly and not turning on. This gets increasingly worse with time so i suggest you stay away from the cookie because there is no point in buying it because it is cheap if it doesn't work! Go for something else from a proper mobile phone manufacturer. Rating: Reviewed by didier drogba on 14/12/2009 i love the fone but can some1 plz tell me how 2 download apps! Rating: Reviewed by Bob on 13/12/2009 Everytime this stupid phone gets a bit cold or hot the touchscreen stops-any helpful suggestions Rating: Reviewed by AlexN on 13/12/2009 It wont impress your friends when they try to call you and they find your cookie is off or your boyfriend or girlfriend thinks you have turned it off lol. Not as good as i thought nice looking fone, nice screen, very clear, but rubbish software keeps resetting. Beware not a good buy if you want a reliable fone. Rating: Reviewed by Daren Shields on 13/12/2009 I HATE THIS PHONE!!!! it has the worst touchscreen, terrible internet and GPS, rubbish software and scratchs really easily. i lost the pen in a matter of minutes getting the phone!!!! This is not a good buy and i wouldnt recommend buying it. Rating: Reviewed by Tom on 13/12/2009 Awful phone. Very slow and the touch screen is very unresponsive even when perfectly calibrated. Constantly cuts out in calls too. This phone goes to show that you have to spend well over £100 for a decent touchscreen. Rating: Reviewed by Josh on 12/12/2009 This phone is an absolute piece of junk. By far the worst phone for anyone who likes to text. While texting the phone will delete words when you hit space so you can type the next word. I constantly have to re read what im saying because it seems to delete words every time I send a text. Rating: Reviewed by kimberley on 12/12/2009 I've had this phone about nine months and im now getting a new phone for chrismas, the sony ericsson c902.. this is because my lg keeps feezing and the screen will go all fuzzy then it will turn off and not come back on for a few hours, the touch eventually got annoying, at first i thought it was amazing 'wow a touch phone' but then you miss buttons!... everyone i know that has this phone cannot wait to get a new phone. they also miss buttons. When i try to send things to my computer using the usb cable sometimes when i want to click the file im using, my phone cuts out and then i have to delete the file before i can do anything else. But the battery life is very good. Can go about 5 days without charging and i use my for calling, texting listening to music and its all good. The camera is OK. only bad thing is it dusnt have flash, this phone is not bad. but i wouldnt recomend it. YOU WILL MISS BUTTONS! Rating: Reviewed by charlie on 12/12/2009 Not a good phone at all but its ok for kiddies to have one to play with. The good thing is the phone is so cheap now at only £19.99 on payg you wont lose much when you throw it away after Christmas. As they say 'you only get what you pay for'. Rating: Reviewed by Sam on 11/12/2009 This phone is brill and good value aswell but the auto rotate screen is sometimes a bit dodgy though! Rating: Reviewed by holly on 11/12/2009 I really don't want to get the lg cookie for christmas , my friend has one and she says it is rubbish i had a go on it the other day and hated it , the touch screen is awful!! I don't love the lg cookie thank you lg for making such a terrible phone !!!! Rating: Reviewed by charlotte on 11/12/2009 i have the lg cooki . i think it is amazing i love the phone the only think is it hasnt got a flash but for the money it is amaizing . i have the phont in pink but if you have it in black it is rubber so it doesnt get scratched so easy becuase me lg is chiped evry where so i have had to buy a case for it . but overall i love the lg cooki and i love the drawing app on it . i hope you enjoyed reading my review and i hope it has come in handey i rate this phone 5 stars so if i was you go and get the phone ! Rating: Reviewed by Kiara on 11/12/2009 Hey everyone i got this phone for my birthday in august and couldnt b anymore pleased with it.it has excellent features such as - bluetooth - full touchscreen - stylus pen - 3 megapixal camera - mp3 player/ radio - handwriting reconisation and much much more! this phone is so cheap and affordable for all of its awsome features. i really love it and recommend it to anyone! Rating: Reviewed by M.Mani Maran on 10/12/2009 Got the phone a few days back, and it provides a great user experience but at the same time camera quality is very poor. Rating: Reviewed by Morgan on 10/12/2009 Im not gonna lie its a good phone till youve had it for ages lets just say im on my second 1 good job i was on contract because the first 1 just the screen wouldn't come on and i could feel it clickin on stuff if i touched it but the screen was just black :/ i got another 1 from o2 for £20 and now this 1 after having it 3 months it thinks its got headphones in all the time so u cnt phone nobody cos it thinks the head phones are in :@ so i am disappointed this phone and want another 1 :/ but its a great phone just if you drop it well :/ Rating: Reviewed by Harry D on 10/12/2009 Oustanding Phone - cheap for those on a budget and is really good - with all its features. Not as great as the Iphone or anything but really good if u want a touch on a budget. Rating: Reviewed by Sally on 10/12/2009 I wish I had seen this website before I bought my Cookie. It's truly an awful phone! Finally got the retailer (CPW) to take it back (but only after threatening to cancel my contract) Thank you RecommendedBuys.co.uk for publishing honest reviews. Rating: Reviewed by Ryan on 09/12/2009 Very good the camera isn't as bad but the menu's are very very good. Rating: Reviewed by Amanda on 09/12/2009 This phone has cost me all my prom,school,family and relationship photos as well as all my videos of my family after my phone crashed and wiped everything off my memorycard. My phone has NOT been near any water or nor has it fallen on the floor like lg is saying. Im not happy about a glitch in one of the software... Rating: Reviewed by lolly on 09/12/2009 I really want to get the lg cookie i am getting it for christmas , my friend has one and she says it is amazing i had a go on it the other day and loved it , the touch screen is amazing and it has two wallpapers !! I love the lg cookie thank you lg for making it !!!! Rating: Reviewed by mark on 09/12/2009 i love this phone i think it is great 49.90 i think you can rate this 10* :) Rating: Reviewed by Aaron on 07/12/2009 Please dont make the same mistake as me and buy this phone!! the 1st few days the phone was great and worked well and i could't understand why the phone had so many bad reviews but when you use it in your day to day life it becomes clear.The camera does't work half the time,it wipes things from the phones memory and also if you dont read a text sraight away it will keep sending you the same text.Also the touch screen is far from good and trying to slide the picture viewer or scroll the screen when on the net is a very long drawn out affiar. Rating: Reviewed by d.dewhurst on 06/12/2009 lg cookie touch screen absolutly rubbish .does not do what you what press any key on screen and takes you some where else so you have to go back to the begining pain in the a**** wolud not tell any one to buy or get one on contract. Rating: Reviewed by ???? on 06/12/2009 I think It's more of a weins phone ! The games are great but childish and the whole idea is the same I would recomend the LG Prada 4 adults Rating: Reviewed by merkage gangsta from g on 06/12/2009 wag1 gangsta's LG cookie is da best ever b; Rating: Reviewed by Katie on 06/12/2009 OMG this phone is the most rubbishest phone ever! i would rather have no phone at all well now im selling it and have my dads ols phone with al of my xmas money im getting a new one its on contract and the touch screen dosent work that well and the texting is so hard ! :@ i couodnt thik of a rubbisher phone XX Rating: Reviewed by Josh Taylor on 06/12/2009 I work at carphone warehouse In Hampshire, have sold loads of these and had even more back. Problems from software freezing to touchscreen not working, to burning out. Avoid at all cost - Get tocco lite instead Rating: Reviewed by okforme on 05/12/2009 fair at best,sometimes it charges sometimes it won't.. phone gets stupid hot. works good when it works. Rating: Reviewed by bethany on 05/12/2009 i got this phone a few months ago and its amazing or £90!!!but this phone is quite easy to drop, a bit slippy, but as every1 says, it doesnt hold 8 songs ! I have 46 and theres still loads of room, and i have about 1000 pics, and loads of videos, the internet is amazing, i would recomend orange, you top up 10 pounds every month, and in 1 package, i got 300 texts and unlimited internet access, to facebook, bebo and myspace! i would recogment this :) Rating: Reviewed by julie on 04/12/2009 not a bad phone but video time not long enough photo quality not very good either Rating: Reviewed by Maisam on 03/12/2009 this is a very cool phone the best i think its better than any phone in the world so i say batter than ur dads phone if they have a LG cook kp500 there the best Rating: Reviewed by sharls on 03/12/2009 well i bought the phone last week, haven experienced much problems with it, only when its charging the battery becomes hot as well as loosing some words when typing a message! i love it, easy to use, loveable but the memory size is a little disappointing! im in love with my new phone! Rating: Reviewed by Cloe on 03/12/2009 Ive had this phone for 3 months. worked fine at first and then it went and bloacked me i had to buy a new sim card and then 2 weeks later it did it again. took the phone back and got a nokia xpressmusic had it for 6 months and still working great. Rating: Reviewed by leah on 02/12/2009 its ok Rating: Reviewed by kate 121 on 02/12/2009 hello the lg is cool Rating: Reviewed by Tina. on 02/12/2009 TBH i was really exicted when i got this phone in april the 30 th. in august it stopped working twice so i got a new one, because im insuranced,. in october i had to get another one and in november aswell. NO LIE. im not sure if its the phone or is it the shop where i go it from " carphone warehouse! " i proply wouldnt get know more lg cookies phones or buy it from that shop ANYMORE i would rate its camera good and all the other stuff on there Rating: Reviewed by mark on 02/12/2009 i just bought the lg kp500 and the bluetooth doesnt wana switch on. any help? Rating: Reviewed by MN on 01/12/2009 I had the cookie and it was so poor I refused to accept a 2nd repair on it and eventually, after 4 months of fighting with Carphone Warehouse (who only wanted to offer repair after repair) I sued their chief exec in the small claims court. Got my money back plus my expenses and all costs. The moral is if it's faulty don't accept being fobbed off with repair after repair. Insist on a replacement, a different phone or your money back.......and stand your ground. Rating: Reviewed by Don Wills on 01/12/2009 As they say you only get what you ppay for and thats the case with this phone a very poor touch screen and camera, mine has failed with the touch screen twice and Carphone Warehouse will only repair Save your cash and look for a more expensive phone Despaired Don From Droitwich Rating: Reviewed by JLLSSSSSSSXXX rock on on 01/12/2009 Hi i brought the kp500 yeserday n my mum has said i not allowed it tell x-mas. i was alloowed to check on it as were we brought it from said they were going to give me more criedt as i am on pay as u go. i dont seem to be able to get the camra to zoom in. has anyone else got tht problem? apart from tht it is the best phone i hav ever had.xxxx plz comment bck Rating: Reviewed by James on 30/11/2009 I've had this phone for just under a year, and it has been a pain, it constantly turns itself off, and re-boots, my phone would often not respond when i clicked reply, and then after pressing it again (the touch screen was also unresponsive), it would send a blank message & it doesn't save words in the dictionary. The quality of the pictures are alright, and music quality was fine. Rating: Reviewed by Samuel T on 30/11/2009 I have had this phone since the beginning of January this year (2009) and I can say I am very pleased with the quality of this phone. It has many features which make the phone attractive to people of today whilst also ommiting features that bring the price down, again making this phone even more attractive. I like to concept of the phone but it has irritated me a few times, for example, when I write a text, and I get a text from someone else, I read their text and choose to reply to it, when I do however, and write the text, it sends the message that I was typing to the person before I recieved that text! So effectively I sent the wrong text to the wrong person! In addition to this, my phone has a tendency to turn itself off for no apparent reason, and once, I had my phone off in my pocket, and when I got it out, I found that my phone had turned itself on and becuase I have made the phone ask for my pin number, it locked itself (I had to phone up O2 to sort it out)!. So as you could imagine I have gotten very frustrated with this phone, but at the same time, I love it as well. So in all it would be beneficial for those people who want a touch phone but not those expensive high-end ones, whilst at the same time the phone also looks very fashionable. Highly recomended, but beware of the problems, like the ones I had!!+ Rating: Reviewed by Emma on 30/11/2009 This is the WORST phone I have ever had, I'm on contract but instead of taking my upgrade I went out and bought this phone out of my own money and it was the worst decision i have ever made. i have had to send the phone back on 3 occasions within the past 6 months due to the screen freezing, the screen going completely blue, everything overlapping on the screen and the phone constantly switching itself off. But instead of getting a replacement they just kept fixing the problem for it to happen all over again a couple weeks later, so in the end i have given up on the phone and have resulted back to using my trusty samsung d900 until i'm due another upgrade. so a word of advice DON'T BUY THIS PHONE ! Rating: Reviewed by Lala Bakshi on 30/11/2009 i brought this phone from carphone warehouse last week and i must say this phone is brilliant. It is the cheapest touch-screen phone on the market, and it has a very good user freindly interface and so far i think its doing the job. i used it for 2 days untill i had to charge it again. WOW!, Rating: Reviewed by no name on 29/11/2009 this phone is great i recomend it to any one!!!xx Rating: Reviewed by jade rice on 29/11/2009 i think the lg cookie is great bcause its a tuch phone if you have A TUCH PHONE YOU ARE GOING TO THINK ITS A LOT OF MONEY BUT ITS NOT Rating: Reviewed by katie de couto on 29/11/2009 i got this phone last year for christmas and am a bit miffed th and at it has dropped so rapidly in price. It is a good phone but not great for reliabilty, it sometimes randomly turns off. Also i no longer can use it because it wont charge anymore. I found scratched my phone really easily and i would recommend trying to get hold of phone armour. Rating: Reviewed by sweaky!!!!!!!!!!! on 29/11/2009 it is an UNREAL PHONE Fact Rating: Reviewed by louis on 29/11/2009 My Cookie crumbled.....what a useless phone....looks ok, maybe all right for kids to play with but not a serious contender. All the faults have put me off LG for life! YOU SHOULD NOT USE THE BUYING PUBLIC TO TEST OUT AND IDENTIFY FAULTS LG!....THAT IS YOUR JOB TO DO LONG BEFORE WE PURCHASE. Rating: Reviewed by daniel on 29/11/2009 great Rating: Reviewed by paulm101970 on 29/11/2009 i love my cookie but it does my head in when i download music of music of windows media p layer .music is great abum artwork hit and miss Rating: Reviewed by odie on 29/11/2009 I've had this phone for 5 months or so and I think it is absolutely fantastic! The features are great and the phone itself looks chic and stylish (I've got the pink cookie). I've had no problems with the touchscreen, only thing is it reboots when the battery life is low. Love it! Rating: Reviewed by noname on 28/11/2009 just don't drop it down the toilet ;) i recommend this phone, and now its gone, it brokee D: i miss it sooo much, but im thinking of buying a new battery for it so maybe it will work again soon :Dx Rating: Reviewed by lola on 28/11/2009 this phone is not good at all. i only brought it on march and have sent it back twice already. i had a memory card in my phone i had everything on their and the phone lost all of it and now the card wont even read on my phone no more. the camera is not so good i dont think so, the pictures come out blurry and messed up. some features such as the drawing panel is amazing i really enjoy that but otherwise dont get it you'll have to keep sending it back for repairs and updates. Rating: Reviewed by zoe on 28/11/2009 i really regret getting this phone, it switches itself off alot i sent it back once then got a new one and it did exacly the same thing but my warranty has run out so i'm stuck with it. Rating: Reviewed by lilie on 28/11/2009 samsung tocco is much better!! Rating: Reviewed by Laura on 28/11/2009 the phone is excllent at price. only got it about a week ago. really like it but the only one thing that in dont like it is when its so slow at text numbers in your contacts Good phone!!! Rating: Reviewed by Kay Gold on 27/11/2009 personally, i think overall it's a very attractive phone and very easy to navigate, however i'm disappointed in one way. THE BATTERY LIFE. i've litterally just phoned someone with2 bars of battery and after 9 mins something the battery icon is flashing at me. very limited in what you can do and how long you can do it for (N) Rating: Reviewed by sarah spreadborough on 27/11/2009 i love the phone it is a very good phone has i never had a touch srceen phone before .. i like it Rating: Reviewed by Abbie on 26/11/2009 I really wouldn't recomend this phone, it looks stylish, and the applications looked really good in the shop. I looked forward to my new phone but have been really dissappointed with it, it freezes often the screen goes blue, it unlocks far too easily and rings people randomly, the sensitivity is too slow, it doesn't seem to have a very good areal, and it fully locks itsself so you canot get in the phone. Generally a dissappointing phone!! Rating: Reviewed by Kirsty on 26/11/2009 I got the lg cookie in march, i had it for a week then it fell out my pocket and the screen smashed so i had to take it back, then in the summer it broke again because dampness got into it, now that i've got it back the volume keys aren't working but its not that important the volume keys so i didn't bother sending it back again but i think i just got a faulty phone but i would deffinately reccomend it if, you or your child or someone in your family is famous for breaking phones because if you get one that isn't faults they are like amazing, DEFFINATELY RECCOMEND IT!! Hope this advice helped :-). Rating: Reviewed by niamh on 26/11/2009 i have the lg cookie and its the best phone i have had all my friends want it :)its amazing im always on it !!!although im young im addicted to it its soo fun to use and it comes with a great camera!!! since i got it i show it off to all my friends and they are soooooooo jelis well im off to play on my faboulas phone Rating: Reviewed by Karen on 25/11/2009 I love this phone. Had it almost 1 year now and do not find the internet particularly slow. Camera takes great pictures on a sunny day, but I wouldn't bother any other time! Not a geek-phone for sure, but mp3 player is great and I've had no problems with "glitches" then again I don't use it for gaming. I use it primaraly for texting, emailing, facebooking and of course phoning. Currently going for about £50 in the carphone warehouse. Bargain! Rating: Reviewed by Richard on 25/11/2009 Just about the best phone I have ver had. And the data on here is wrong, it can actually support a 16GB Micro SD which is even better. For £50 this phone is damn hard to beat. Has one of the best menu systmesout there, its so easy to find what you want without having to go through all the rubbish you get on menus from other manufacturers. Amust buy for people on a budget Rating: Reviewed by Panna on 25/11/2009 dis fone is okay but it isnt 3g and it doesnt have flash and it has 48mb internal memory and one photo takes up either 1.1 or 1.2 or 1.3 mb per photo but over all its an okay phone Rating: Reviewed by zoey on 25/11/2009 i found this phone the worst one because it has a manufacturing problem where the battery socket is too big for the socket and so it is always turning off also it is a kids phone and it the touch screen is very unresponsive Rating: Reviewed by ashliegh halliday on 24/11/2009 RUBISH PHONE DONT GET IT.. the cookie is unrelieble it has been taken back to the shop 7 time in 3 months. i was realy anoyed. it wouldnt do as i asked such as move folders to the front screen and ring/vibrate when you get texted. i dont recomend this phone but the taccoo lite is ace (samsung)! can u tell me if you can get games on it? DONT GO FOR THE COOKIE IT CRUMBLES! Rating: Reviewed by kevin on 24/11/2009 had it for 2 months it started to freeze and tingz and all that stuuf its a bad phone buy a nokia touch phone it will last longer this phone will last you 2 days >:( Rating: Reviewed by ziggander on 24/11/2009 amazing 5 stars it is the best phone ever invented i love it amazing touch cleverly calibrated AMAZING Rating: Reviewed by Ryan Crosby on 24/11/2009 this phone is good foor the applications it has available however it is NOT DURABLE my phone broke on such a small tap that i did not feel it also it was going to cost between 45 and 60 pound my advice DO NOT BUY THIS PHONE Rating: Reviewed by tm on 24/11/2009 rubbish can not get any wap pages.change things whent onto untold web sites no good .called vodafone for help no good gotphone from carphonewarhouse no luke there .think im going to smash up and bin or put it under leg of chair .stop it rocking onlything i can think of DO NOT BUY THIS PHONE one star because there is not a lower score Rating: Reviewed by Julia on 23/11/2009 Both my daughter and myself got this phone for xmas last year and have had constant problems with it. It switches itself off all the time and you lose all your messages that you have sent or received. I enquired at the Car Phone Warehouse the reason for this and was told it was because of the external memory card which I was using. This is not the case though as when the memory card has not been in the phone it still switches itself off. Neither my daughter or myself would ever purchase a phone like this again. Rating: Reviewed by mia on 23/11/2009 i love this phone . well worth the £70 i paid for it including £10 airtime its easy to use,light,large touchscreen,mp3 player pic quality is good .ideal if you want a trendy phone at reasable price if your looking for a phone to surf the web spend more money but for me this phone meets my needs Rating: Reviewed by MISTERY on 22/11/2009 I think the lg cookie is a gorgeos phone because it is slim and you get a pen that slots in perfectly at the bottomand you can get in a range of colours at a reasonable price this the perfect phone to get Rating: Reviewed by Anoymous on 22/11/2009 I don't think a LG Cookie is good but I don't know about Samsung Tocco Lite either but I had a LG Cookie and it was so not good. I left it on charge because the battery died and then I went to school and when I got back it would even turn on I tried everything but still nothing. But now I'm hoping that the Samsung Tocco Lite is better I ordered it and it is coming tomorrow 23 November! =)(Let's hope it's not like the LG Cookie) Rating: Reviewed by ellie on 22/11/2009 This phone was really fun, practical and easy to use. I recommend this to everybody on a budget and those who love phones that are different. You can get these really cheap as well, about £50 and certainly worth every pound. A good camera, with excellent editing software, hours of fun! A decent music player (however memory was a bit dodgy but is expandable)Texting is sometimes a challenge, I found sometimes I was sending empty messages and being charged for them sometimes. The easiest mode of texting for me was the qwerty keypad and found in easier without the stylo. The writing text input is a bit of a challenge/waste of time because it never recognises your handwriting and is a bit of a hassle. The appearance of this phone is nice, however the pink version starts to look a bit tacky over time. Settings are user friendly, big icons so you know what you are selecting, lots of fun, unusual applications to play with and internet use is good too. Calling is also a breeze with this phone. Battery life is not as good but okay for a phone of this price range. Overall i do strongly recommend this phone for everybody. Rating: Reviewed by Alex on 21/11/2009 I've had the cookie for nearly a year now and I've wanted to get rid of it for the past six or seven months. It knocks on and off all the time. Deletes my pictures and music, and it also freezes. Rating: Reviewed by randomer xxx on 21/11/2009 i luv luv luv the cookie xxxxxxx the blue and white is the best but the other ones are well cool aswell xxxx Rating: Reviewed by LESLEY on 21/11/2009 I bought the Cookie 2 months ago and could not get it to Synch with the CD. Then I was rushed into hospital and have not been able to do anything until now. Just been trying again to get it to Synch by CD and Bluetooth and nothing happens. It keeps switching itself off. The manual is not simple to follow and the help desk useless. I thought it was me but even my husband who is quite good on computers can't get anywhere with it. We phoned CPW and they were not alot of use. Wish I haved never bought it. I thought it was neat and only wanted it for the internet and calendar. Rating: Reviewed by luke calvert on 20/11/2009 the worst phone ever Rating: Reviewed by Char on 20/11/2009 Its not too bad you know. Yeah it freezes a bit. But when playing music its quite good and sometimes if you take a picture then look at it in the gallery it may go blurry but if you wait about 2 seconds it goes back to normal. It does call people in your pocket but just keep it on lock or turn it off! And no i dont think you can put the camera on silent, ive looked on alot of websites trying to find out how you can, and there's been no answer except "you cant" not even when you plug your earphones in! But if you're looking for a phone to last you a while, its quite good because i have dropped it so many times, i have dropped it in water aswell! But i left it to dry for a day and it works fine! The internet isnt bad, it takes about 10 seconds for a internet page to load depending on the size. Sometimes the software on the laptop and phone goes funny because you have to close all programmes on the phone before your phone will connect to your laptop/computer. The battery doesn't last long. In the shop i was told it shoulod last about 2 days. But it doesn't especially if you're playing music or taking pictures. Sometimes you get a blue box thing on your screen, but if you take yoru battery out and turn it on again it will work fine again. So not a great phone, but not a terrible one either : ) Rating: Reviewed by katie on 18/11/2009 its ok the touch screen is slow Rating: Reviewed by Cat on 17/11/2009 I think you either love or hate this phone. Had mine a week and returned it today. The screen is prone to freezing and the only way to release it is to remove the battery - very frustrating when you are looking for a contact number or texting in a hurry. I found texting very frustrating full stop. The camera has no flash and you have to reset the settings everytime you use it otherwise all you will get is black and white or grainy pictures. The battery life is very short, and you get about 6 mins warning that the battery is low before it switches itself off. I've gone back to my trusted Sony, far too many glitches with this phone for me. Rating: Reviewed by Beccaa on 17/11/2009 Theyyy Areee Totallayy Awesomeeee (: TOTALLYYYYYYYYYYYYY Rating: Reviewed by rory on 17/11/2009 flipping amzing just bought one and was the first touch fone i had having upgraded from k810i. the touch works really well and the stylus makes it easier. great fone. Rating: Reviewed by rm on 17/11/2009 amazing Rating: Reviewed by Kristen x on 16/11/2009 No offence, but this phone is rubbish! You can't zoom in the camera,it calls random people when it's in your pocket,deletes your songs, and doesn't recognise Orange SIM cards!!! It turns itself off and trying to write a text message is EXTREMELY HARD , because it doesn't recognise your hand is moving, and a big stupid blue box comes up and fills the screen! I'm getting rid of mine soon, because if it is going to break down every 6 months, I refuse to pay £30+ to fix it when the guarantee runs out.....So, to conlcude my review....DO NOT BUY THIS PHONE! Rating: Reviewed by Bob on 16/11/2009 Had the LG cookie since may...ABSOLUTELY FAB PHONE! Best phone I've EVER owned in fact (and believe me, I've tried all the brands. Nokia were the absolutely pits as far as I'm concerned. Had 3 different models of nokia...all failed very quickly. My 2nd LG phone (had a shine prior to this one, which I passed on to my sister as she really liked it. Don't know where the complaints are coming from. My mates (one owns an iPhone 3gs, and the other mate owns a palm pre) even like using my phone! Not had any of this shutting off/memory wipeout/moans/groans etc. Either you guys are really abusing it, or you've just been unlucky, as I was with nokia. I really hate nokia! This phone is on a par with samsung and sony ericsson as far as I'm concerned. Rant over! get a grip! Its a budget touchscreen phone! I think LG pulled off a great trick of putting a great package together for a minimal cost. Rating: Reviewed by steve on 16/11/2009 my phone keeps crashing and it gets so anoying so if this happens to all phone i wudnt advise buyin one Rating: Reviewed by Samantha on 15/11/2009 This phone is rubbish. It dose nothing on the advert and has a very high price. Rating: Reviewed by Karen (Isle of Wight) on 15/11/2009 See my review for the Nokia 6303--that's about all I can say as regards my thoughts on this LG Cookie phone,lol!! I bought it only seven weeks ago,thinking it'd be superb but it was my biggest mistake ever,I'm afraid. It looks classy,agrred--has all the "gadgetry" that would probably mainly appeal to very young teens up to early twenties or so but as a reliable and easy-to-use item,it is anything BUT. Texting is an absolute nightmare and battery-life is very limited too. The camera has no flash and doesn't take the best pictures in the world in any case---you have to be in a really clear light to get a decent pic and even thenn,it takes more than one attempt. The Nokia is just superb by comparison--camera with flash and wonderful photos and the easiest phone in all the world to use! Well,at least I gave it a go but it was the most expensive mistake ever,especially as I then had to purchase another phone but as I'm so very happy with my Nokia I'm just cutting my losses and appreciating the best. Why put yourself through the stress of perservering with trying to get to grips with something fiddly to use when you can have something so much better if yiou can afford to replace it,of course. I will say that as regards the LG Cookie,though,that the great size of the screen means that when you DO get a nice photo eventually,it shows up wonderfully but for me,that was really the only good thing about it in the end. Hope this proves useful and maybe gives food for thought if yu've not already taken the plunge and bought it but if you have and are disappointed,give the Nokia a whirl,I'd say!!! Rating: Reviewed by Andy on 15/11/2009 Amazing. amazing. amazing Rating: Reviewed by Britneyxx on 15/11/2009 i have the LG cookie KP501 and it is THE WORST PHONE EVER!!!!!!!!!!!!!!!!!!!!!!! my reasons are as followed: i can't get onto my songs or my contats The internet only searches orange websites Sometimes it turns off randomley every ttime i turn it on a message says please try again so i have to turn it on another 2 times!!!!!!!!!!!!!!!!!!!!!!! I H8 IT Rating: Reviewed by Katie on 15/11/2009 Had This Phone A while Now, When i first Got It It Was Very Good But after A While It Has slowed Down, im 13 So I Text Alot And Quickly but it Takes me twice as long because Of The Non-Responsive screen, Camera is Ok, Annoying that it Cant Zoom Though. Often A large Blue Box Comes Up And Fills The screen And The Phone Vibrates untill You take Out The Battery, All Around Its a Good Phone For The Money You Pay.. What do You Expext For £75-£100? Rating: Reviewed by Helen on 15/11/2009 Do not get this phone! It is slow and buggy - there are so many better phones on the market. Firstly, it often turns itself off for no apparent reason, and when I turn it back on everything has gone back to default! The background is the flower one, all my texts have been deleted, my internet bookmarks have gone, the backlight, auto-key lock and touch response have gone back to as they were when I first got the phone etc etc... So that's incredibly annoying! Secondly, the touch screen started being sluggish after a couple of weeks, slowly deteriorating. Now, almost a year on, texting is a nightmare as it sruggles to keep up with what I'm tapping, scrolling is very slow and sometimes you end up clicking on something by accident when scrolling. Thridly: texting. I'm not sure if it's the same with all touch phones, but when I type a word (I use predicted text, I would die if I didn't have that to aid me) then hit the next letter or space bar, it erases the full word, meaning I have to type it out again. It sounds like nothing but when you're in a bit of a rush and your words are constantly being erased it does become a tad irritating. Also, since the Cookie doesn't have 3G, the internet is pretty pathetic. It takes about 25 seconds for one page to load (I've just counted) To some this may not sound that much, but compare it to a general broadband speed which is often under 1 second, it is a LONG time. It's not just my network either, I have tried other sim cards and there's no improvement. Other bugs that crop up from time to time: sometimes the backlight doesn't actually turn off, no matter how long it is set for; everytime I turn my phone on the welcome screen pops up and it tells me to calibrate my touch screen - and this is not supposed to happen; when I set it to have no annoying little ring when I turn it off, it still goes ahead and blasts out a 'lovely' little tune, the only way to get around this is to put it on silent; the internal memory isn't even 1GB; it only stores 200 messages in your inbox and sent messages, meaning you have to delete your texts fairly regulary, and you can't save them elsewhere - goodbye favourite text messages! So generally, it is so not a good phone. A few good points: the touch screen isn't ALWAYS slow, it's sometimes fairly fast; it looks really classy and dead pretty; the stylus makes it easier when on the internet, although the tapping will annoy people around you; and the virtual qwerty keyboard is a nice touch, even though I rarely use it. I guess you get what you pay for. In the end, I think the moral is, if you want a good, touch screen phone that is going to keep you happy, go for a more expensive one, especially since contracts these days are more like 18 and 24 months long. Rating: Reviewed by heidi on 15/11/2009 the lg cookie is not really good it turns off while your sending something its HORRIBLE im sorry but i really recomend the samsung tocco light wich is kind of the same but so much better with the messaging than the lg cookie the its great im been on the samsung tocco light its great im going to get one Rating: Reviewed by Lucie Andrews on 14/11/2009 love it!!! :) Rating: Reviewed by Tazily on 14/11/2009 I havn't baught this phone, i found one on the bus but it was on contract so it's been blocked and i cant call or text or use my simcard in the phone. although i like the apps, and i was thinking about buying one because it is a resonable price but after i've read these reveiws im worried that it'll just be a waste of time. i think it all really depends on the user, and there personal opinion. so far i do like the phone and i havn't had a problem with the apps, but making calls and texting is my main concern. and it switching off and me loosing everything. i do think the camera could be a little better on it though.. like maybe a 5 mgp atleast. I'd love to actually have one on aa trail for a week or two to see if these falts happen to me! I want a good touch screen phone that is very simalar to this, if anyone has any good suggestions please let me know! missreaper@live.co.uk thanks a lot! Rating: Reviewed by Megan on 14/11/2009 I got this phone 2 weeks ago and I really like it!I would agree that the texting is little hard to use, but I'm getting used to it. How do you zoom in on photos while you are taking them? Rating: Reviewed by Rose on 14/11/2009 I love this phone. It is FAB. You have to get the memory card though, or your not gonna get much on it. It has everything you could want for a phone, especially at a cheap price. Its stylish, easy to use and fun to use as well. But the one major let down is the fact that it loves to turn itself off, even when your halfway through a text, and the it resets all your settings and wipes all your texts, so when you turn back on, it will start up the same as it would if it was a brand new phone. This is annpying as you have to put your ringtones back and change all your wallpapers and so on. But all in all, I love it. But only buy it if you have the patience not to throw your phone on the floor or at walls. Rating: Reviewed by Shahul Hameed on 14/11/2009 My LGKp500 can't boot whi its just display LG Rating: Reviewed by Bexsta on 14/11/2009 if u have no patience then do not buy this phone. its hobbies r freezin when ur trying 2 text, turning itself off and restartin and wiping all your memory so you have to change everything AGAIN, and for some reason, without you touching it ringin a random person in your phonebook, who happens to be Miss I-wont-put-the-phone-down-cuz-i-wanna-waste-your-credit! Why does it do this? Im gettin a new one soon. I would not recommend it. its good looking and has alot of good features, but i wud get somehting better like a iphone... Rating: Reviewed by kathryn on 13/11/2009 hello I just got the lg cookie ! im 12 so this is a easy phone for me so you parents out there who are getting a mobile for your child consider it . Rating: Reviewed by aji on 13/11/2009 looks lyk a gd fone now at 50 quid in cpw and it looks good only prob is if your playin games onr stuff the battery is sucked out after 3.5 HRS OVERALL 4strz 4 me. Rating: Reviewed by Rubbish LG Phone on 11/11/2009 I HATE THIS PHONE. I hav had this phone for a fortnight now and everytime i go on it it freezez apart from that before it freezez im always doing somethinglike texting and it always sends when i havent finished putting in what i want to say,i wouldnt recommened this phone to anyone. I hav got the iphone now and that works great! SERIOUSLY DO NOT BUY THE LG COOKIE ITS RUBBISH! Rating: Reviewed by Leanne on 11/11/2009 I haven't even had it a year and i'm already getting a new phone. I loved it at first. I'm forever texting, so now the touchscreen is so very slow and it takes about half an hour just to type one word (slight exaggeration). it's not the worst phone i've had, but it's certainly not the best. and it keeps turning itself off even when it's fully charged. sometimes people can't phone me, even when it's turned on, it goes straight to voicemails. sometimes the texts don't send, so i have to turn the phone off then on then resend them. even if i could get it repaired....i wouldnt! my sister has the same phone and hers is the exact same. you'll love it for about 3/4 months and thats it. Rating: Reviewed by Becca on 11/11/2009 I have had this phone for about a year and i can't wait to get rid of it! Don't get me wrong it is a really good phone and for the price you can't ask for more however there ARE software glitches. I have had to have mine replaced 3 times because of it not working properly and a huge problem i have, which i know others have too is that i receive the same texts more then once almost all the time! It also charges the person texting me more than once. I know it is the Cookie as i have met 3 people with the same problem. Think carefully before you get it, if its not to late, get the Samsung Tocco Light, i think i'm going to change to that soon. Rating: Reviewed by Emily on 10/11/2009 I got this almost a week ago and can't stop picking it up and playing around with it. The touchscreen is really responsive and it's a beautiful looking phone. I love it! Rating: Reviewed by rh1 on 10/11/2009 Bought the phone from car phone warehouse Big mistake once they have your money then they don`t want to know. Now to the phone RUBBISH!!! screen either works great or not at all.Switches its self off and re starts its self whiping out all your memory !!!about once a week!! camera rubbish in doors. and dont bother trying to get a contact number out of the phone in a hurry cos it goes around like a one armed bandit and stop when it wants. in all DON`T BOTHER get the real thing Iphone .. Rating: Reviewed by joesmellor on 10/11/2009 The Cookie is terrible. It is a nice phone to use, but has serious reliabilty issues. I have had mine a for a while now and it is getting progressively worse. A problem has recently developed whilst writing texts, basically the screen freezes, does some weird stuff, then blanks or fades. Really, really annoying. Phone also mongs out when youg go to charge it... I would say avoid it. Rating: Reviewed by becky spence on 10/11/2009 this phone is excellent i got in dec last year and i love it i am goin to keep this phone as long as i can <3<3<3<3 Rating: Reviewed by katherine on 09/11/2009 an excellent phone i love it and my whole family seem to love the drawing pad! such a good phone could have a better camera but other than that its fab! Rating: Reviewed by mozi on 09/11/2009 well i think the lg cookie is well ace! i luv it! lol! Rating: Reviewed by Sam on 09/11/2009 Not awesome....more like awful! Worst phone, screen kept freezing, camera is terrible, no flash and poor definition. Binned it 2 months ago. If I was to say anything good about it then it does Look good and would be liked by everyone in the playground of most junior schools, as confirmed by many young children who have reviewed it on here with glowing reports. Beyond that age group then don't bother. Rating: Reviewed by sarah roberts on 09/11/2009 the lg cookie is the best phone,it is packed with many mant fun qualitys ive used mine for about 3 months now and i have a few scatches...my fault but the sceen is ood working and fun for every one,i highly recommend this phone good with budgets.its cheap easy working and i also find it a great phone for teens with a history of phone breaking it great i love it Rating: Reviewed by ROBERT on 08/11/2009 RUBBISH PHONE Rating: Reviewed by Livia on 08/11/2009 I think this phone is amazing! The only thing is that everytime i turn it on it say No SIM card inserted, also it seems 2 turn on when i've got it in my pocket and then rings someone! Rating: Reviewed by amy on 08/11/2009 i think the lg cookie is a very goo basic yet modern phone which has all the fundamental needs as well as some extras. you are definately getting your money's worth without paying a fortune. this phone is FAB !!! Rating: Reviewed by Leela on 08/11/2009 My Friend has got this phone and im so jealous, i love the colours, she has let me had a try on it and it is amazing! great camera and bluetooth and a lush colour.you can create pictures and set them as your wallpaper EXELENT PHONE i have the samsung j700 and am getting the lg cookie soon and i cant wait! x Rating: Reviewed by ? on 08/11/2009 my friend has this phone and its the slowest thing ever. i have the samsung tocco lite and it is much better for the same price. Rating: Reviewed by janelle on 08/11/2009 i just bought this today it a brill little phone but the one thing i dont like is that when i put a memory card in the cove for the slot wont close and im sure it supposed to close at least it is according to the book and i accident formattted the meory card which apparently means i deleted every thing so i got to put every thing back on now but other than that this phone is great Rating: Reviewed by ROBERT on 07/11/2009 GREAT PHONE Rating: Reviewed by lala on 07/11/2009 i dont have on and i need to perswayed my parents to get one but my friends got one and it is BRILLIANT nothing is that you can say bad about it Rating: Reviewed by Ellie on 06/11/2009 THIS IS A TRUE STORY I DO NOT LIE. I love this phone and had it 4 my borthday and took such care with it and stuff then yesterday the touch screen inside cracked so if u r finkin of gettin dis phone by a hard protective case. Rating: Reviewed by J. on 06/11/2009 FONE DIED. doesnt turn on D: Rating: Reviewed by Ravikumar V. on 06/11/2009 yes its a nice phone to have it. can anybody tell me how to install games for this one. Rating: Reviewed by JJ on 05/11/2009 The Cookie is ok when it works properly....but it rarely does! A terrible phone. To Andrew Jones.....Carphone Warehouse are renowned for failing in their responsibility towards customers and warranties. Look them up on the PC Advisor forum under carphone warehouse customer service, (sorry this review site will not allow URLs to be pasted) Rating: Reviewed by craig morris on 05/11/2009 well i really enjoy the lg cookie its relly fun to use but the thing tht lets me dwn is the camera needs to be more mega pixel Rating: Reviewed by Smita on 04/11/2009 I quite like the LG cookie...good value for money and nice design....with the hidden stylus. Camera not great but worth it...comes with lots of other apps and i would recommend it to others! Rating: Reviewed by catherine on 04/11/2009 a really poor phone. constantly freezes and i have to leave it until it stops freezing. really rubbish. Rating: Reviewed by Anon. on 04/11/2009 I've had the LG cookie for only 4 months now and i ABSOLUTELY HATE IT! If you're really into using the internet, e-mailing on the go, listening to music, texting or even just simply using a phone, DONT get it! It only lets you have a maximum of 250 texts in your inbox & 250 in your outbox (this may seem like a lot to some people, but it won't receive messages if you have over 470 in combined boxes. It turns itself off for no reason whatsoever, and freezes constantly. It is incredibly slow, and the e-mail function DOESN'T WORK! I am currently e-mailing LG to complain formally. The mp3 isn't bad, the volume is decent and the quality isn't bad either, but the fact that it's so slow means occasionally if you're looking for a song and try to select it, nothing happens for around 30seconds to 1mimnute, and by that time, you've pressed so many times, that when it actually does load, you've changed the song about 50 times. The QWERTY keyboard is a good idea, but the letters are so small, it's almost impossible to type by hand, and using the stylus is even slower! The main screen is a good idea, with a calendar, clock, photo slideshow, radio, music button etc, but even this fails to load often. My phone also has some "problem" where for an hour or longer, it won't receive texts or calls until i call or text someone myself. This is incredibly annoying as i don't know when it's having a "blank period" as it doesn't tell you. This means you end up receiving texts around 2 hours after they were originally sent. Although this doesn't matter so much, some of the English on the LG cookie is extremely poor. With the delivery reports on texts saying "report has been arrived" .. LG really did a good job on that?! Overall, i guarantee that after around two months, you will wish you hadn't spent your money on such a useless item. My old sony ericsson was much better, but unfortunately now i don't have it! Trust me when i say i was really looking forward to having this phone, and i'm not absolutely gutted that i'm stuck with it on contract for another 20 months! Rating: Reviewed by mr-mashman on 03/11/2009 owned this phone for 8 weeks and it has stopped charging . sent it back to lg for under warranty and they refused to fix it as they said the charger point had been used to much ? (you should not charge your lg ). very poor build quality and customer service Rating: Reviewed by Annonymous on 03/11/2009 This phone is actually worth it! its so brilliant. has all the features you could ask for and i have no problems so far I LOVE THIS PHONE its awesome ah-haah x Rating: Reviewed by Andrew Jones on 03/11/2009 Bought the Pink version in July 2009 for my daughter who loved it, for a while. 14 weeks after purchase she said it was getting difficult to charge. Took it back to Carphone Warehouse who tested it and said they would repair it within 14 days. 10 days later they phoned to say the phone was ready to be collected, but they were sorry, it was beyond economic repair. They expect me to just accept that a phone I paid £77.95 for is only expected to last 3 to 4 months and then throw it away. I will visit Carphone Warehouse tomorrow to see if they have ever heard of the "Sale of Goods Act 1979" and amendments. Rating: Reviewed by Samia on 03/11/2009 Worst fone ever....nothing good to say about it at all! I don't care if it was cheap! Cheap doesn't mean anyone should accept it is a reason to have faulty goods that won't do what it is expected to do....work! I will never buy another LG phone, so its goodbye and good riddance to LG and their rubbish KP500 Cookie. Rating: Reviewed by phil on 02/11/2009 Used this phone for 6 months...nothing but trouble. Now thrown in the bin!! It's the worst phone ever!!! but it was cheap so I suppose its ok for kids and those who have no sense. Rating: Reviewed by MsKDB on 02/11/2009 This is the worst phone in the world. Right now the screen is locked up and I can't make calls, send text messages or access any informaton from my phone. I had problems with the phone a few weeks after I received it, and the problems just continued to get worse. It was purchased in June 2009, barely 5 months old and this is what I got for the money I spent. I'm in Guam and I need help getting it fixed. Any suggestions???? Rating: Reviewed by AArti on 02/11/2009 i have LG KP501, hOW DO YOU CHANGE THEMES otherwise had it for a month and its been a really fast phone and its working really well.. Rating: Reviewed by nicola on 02/11/2009 i bought this phone 5months ago and first off i loved it, everything about it a loved, coulnt put it down. now tho i have come to not love it, the over sesitive unlock means if its in your pocket it can unlock and ends up calling people and using loads of credit, it also started to turn itself off a lot if in your pocket or bag. dissapointed and want to purchase a new phone now Rating: Reviewed by Fred on 02/11/2009 it is amazing the best phone ever easy to use especially much much better than the tocco lite an amazing phone for all people x x Rating: Reviewed by Rajesh on 01/11/2009 Good phone for best price Rating: Reviewed by Not-a-Fan on 01/11/2009 LG Cookie is a rubbish phone. Mine came from Carphone Warehouse and they're rubbish as well. They told me the screen freezing was because I was using an old sim card!!! After months of hassle I sued them through the county court. I got my money back, court costs and my expenses! I still have the phone cos they won't collect it, they say it will cost more to send someone for it than it is worth! Rating: Reviewed by dannie on 01/11/2009 it is an amazing phone Rating: Reviewed by kelly on 01/11/2009 this phone, was great when i first had it. however, im very dissapointed with it now, as it works really slow, the touch is awful, there is no flash on the phone, camera is not very good either. great price, but dont be mislead by that, i would not reccomend this phone to anyone. Rating: Reviewed by TBushh on 01/11/2009 Hi, i got this phone in march on orange, (KP501) it was an amazing budget phone and i was impressed, espicially at how durable it is, its been thrown and bashed about, my friend even landed a skateboard on the screen! but, after 6 months its still working perfectly, despite me losing the stylus etc. the texting is a little difficult, and if your slow, the phone erases input characters and words, which is VERY annoying!. camera is of fair quallity even now, and all of the editing software (especially for video) are great, excellent value for money phone, just gets boring after a while, especially when the screen is fairly unresponsive thanks to exsessive scratches!!! im getting ready to upgrade and go on contract, im looking at a nokia 5530 or 5800. either way, tis gurd. Rating: Reviewed by H on 31/10/2009 I have had this phone for 6 months now and have finally given up and gone back to my old phone (LG KF600 which I love). I am not a big camera/MP3 user, I just wanted a decent phone for making calls and texting and taking the odd picture. However, the touchscreen key pad for texting is tiny (not as large as the one on the LF Viewty), it is very easy to make errors, it is also very slow in responding and at times does not respond at all. I am not a heavy duty user (because I just can't be bothered to use this rubbish phone!) but I am now finding myself having to charge it every night as the battery doesn't seem to hold charge so, all in all, very disappointed after all the rave reviews and would definitely not recommend this phone to anyone. Rating: Reviewed by not telling on 30/10/2009 I have had this phone for 10 mouths, i with i ever borght it. The camera is rubbish, you car't zoom in. However, it has exalent memory Rating: Reviewed by chris on 30/10/2009 This phone is cool my mum bought it me 2day 4 christmas it all works perfectly. iv not yeh tryed it on my pc wich is running on vista basic all in all this phone is very very good love it 5* rating Rating: Reviewed by Bethan on 30/10/2009 This is a neat little phone, I've had it for around 7 months now. Pros: slim and lightweight, good for surfing the internet and never had any problems with calls. Cons: recently it randomly shuts down for a few minutes - doesn't lose any data its just a bit annoying! Also texting can be really slow to wait for it to catch up. There is no flash or zoom (unless you use a smaller photo setting). Plus the software provided has never worked on my XP pc. This phone is alright, but it is cheap and shows it. I'm currently looking for a replacement. Rating: Reviewed by fab david <3 on 29/10/2009 im not sure if i should get one !!! my gay partner John has a cute pink one but sometimes it turns off by its self and he has to take out the battery completely before it starts working again. im not sure if its just johnys clumsyness if hes dropped it or somthing or its a fault in the phone. he took it back and the new one should be here soon, then i can prob give a better review !!! all i can say is its cute, compact, pink (!!!), with many great features xx Rating: Reviewed by Sam on 29/10/2009 I baught the phone in january and fo the first 4 months it was the best phone i have ever had and then after that the problems started at first the screen went blank and then the keypad unlocked itsself.It then went in for repair and was ok for 2 months and now the whole phone stopps working and you have to take battery out. The camera zoom is horrible and zooms about 5cm. Rating: Reviewed by kayla on 29/10/2009 i got my 2 daughters a iphone 3gs and they said they were rubish so i went out an dgot them a lg cookie and they love them!!!!!!!!!!! LONG LIVE THE LG COOKIE Rating: Reviewed by Shannon on 29/10/2009 I bot the LG cookie not long ago and there good touch phones right enough but it keeps switchin off and restarting all my stuff so i wasn't too pleased with this phone. Rating: Reviewed by louis on 28/10/2009 i think the lg cookie is the best phone i have ever had i love it and i think you should get it too Rating: Reviewed by notagoodfone on 28/10/2009 Gave my LG Cookie to our one year old to play with. The bright lights mesmerise her....thats about all it's useful for! Rating: Reviewed by aron on 28/10/2009 this phone is very cool i got one a month a go and i can connect it to my mobile broadband.i went on to this website and got tones of free games you can even get call of duty the full game and gta iv Rating: Reviewed by Daniella on 28/10/2009 This phone is rubbish i left mine in my pocket and it called my friends its also very bendy mine bent like a banana i called it a banana phone and texting it some times freezes and sends blank messages camera wont open half the time it doesnt even have zoom but video does it also freezes when you want to change the volume when playing music the touch screen isnt very responsive all my friends that have the lg cookie hate it!!!!!!!!!!!! and said they would never buy lg again i went back to using my motorola v3i which is soo much better look around you'll find a mUCH BETTER PHONE FOR LESS!!!!!!!!! Rating: Reviewed by Billy Bob on 28/10/2009 I had this phone and it was terrible manufactored. It kept on freezing up and the touchscrean is not better than the nokia 558. Now I have the I-Phone 3G It Is well better. My Life has become more cheerful! Peace out! x Rating: Reviewed by Aimee from uk on 27/10/2009 I am very happy with my buy and everyone has been saying bad thing about it but it is amaazing! Rating: Reviewed by william on 27/10/2009 rubbish Rating: Reviewed by edd on 27/10/2009 I think the lg cookie is great i have one and i think it is great to get on with, i have 2 kids and i think i shall get them one because it could be great as a first phone. Rating: Reviewed by Sam on 26/10/2009 Rubbish fone. Massive probs and it cost £88 in April on payg....now sold it on to one of those second hand phone dealers...got £35. Good luck to next owner, you need it. Rating: Reviewed by Sophi on 26/10/2009 Hi, I would just like to say that the cookie is excellent.My 12 year old daughter got it first in pink on the talkmobile's £8.50 300 texts 50 minutes deal.My 12 year old loved it and so did my little one. Soon it was coming up to my youngest daughters 7th birthday so she wanted one too.I bought that on vodfone pay as you go and she loved it too. Both my daughters even the 7 year old thought it was easy to use. Now I have one too. The memory isn't very big and didn't last very long but we brought a 2gb extra for £7 each from a market. The phone is very easy to use and cheap considering what it has on it . Thank You Rating: Reviewed by jodie on 26/10/2009 I have the lg cookie pink and I think it's very good and attractive. It has a hard wearing touch screen and I have never had any problems with it accept it won't let me have a wallpaper it says I don't have enough memory although I have a memory card in there with lots of memory left on it!!!????? I can't wait 2 have my LG crystal for Xmas!:) LG's r the best!!!!:D Rating: Reviewed by mrs sad on 26/10/2009 well were do i start when i waas using the camera it broke down that aslso happened to 15 of mi realitives and mates and the music space is rubbish ii fell like it is a piece of well u know rubish u shouldnt get and for that prrice what a waist Rating: Reviewed by jeffrey on 25/10/2009 is a very good phone butn the battery life is rubbish Rating: Reviewed by Talitha on 25/10/2009 Well... I have it and I now regret buying it!! :( well anyway i regret it becos it doesnt hav the interent and stuuff like that wen it ssooo sshoouuld!! theen uu sshhooodd nnt by it!! Rating: Reviewed by Steven on 25/10/2009 I had this phone for a good 3 months, I found the functions and the camera, ok. for a first touch screen phone its fine it dosent hold your hand through the fuctions but with a little previous knowlege of how phones work it soon becomes second nature to use. my only biggest niggle with it was the tilt function as sometimes I wanted to type texts and you cant whilst its deciding to flip to give you the full keypad and it takes a long time to change. also I dont know if this is an o2 exlusive problem but the signal was generaly rubbish, it would loose connection all over the place and holds unsent messages and dosent try to resend when you regain signal. very frustraiting Rating: Reviewed by Sarah on 24/10/2009 Had this phone for almost a year now; I know it's late in posting, but what the hell. The phone itself is brilliant for the price (Got it early December last year), however I do have some issues with it: - Rebooting. The phone reboots itself when I turn it off and then on again. Occassionally turns itself off, despite the battery being full, and reboots. Gets quite frustrating as it deletes all my texts and settings. Thankfully it doesnt remove any pictures, music and contacts. - Slow response. The touch screen is fantastic when its working properly, but more often than not it lags behind what you are pressing, which can result in lots of blank texts as the 'Send' button is in the same place as 'Reply', just on the next screen. Texting on it however is fairly easy as long as you give the phone time to keep up. (Oh and for all of you that say your phone changes the language, thats probably a product of having pressed the wrong button while texting and selecting another language, the button looks like a globe, find English on it again and it should work fine) - Random ringing out. As one of the reviews below say, this phone isn't good in pockets, it somehow manages to unlock itself, go into your contacts and ring someone (Always been somebody on the first page for me), and put itself on loud speaker to announce that its done it. Being on PAYG this is quite annoying for me as I am being charged for calls I didn't intentionally make, but outside of pockets, this has never happened. Overall, apart from those issues, it's a nice phone, its loud during calls, it charges really quickly and the charge holds for quite some time unless making long or frequent phone calls. The texting interface could be improved (Send/Reply could be moved to save from blank texts while waiting for the phone to catch up), it would be nice if it didnt go to Keyboard mode while you have the phone sideways unless you want it to e.g. Texting while lying down. The calendar alerts could be more obvious, as I dont keep the calendar on my screen, it would be nice to get the alert for it though. The alarms/ringtones could be quiter, there doesnt appear to be a great deal of difference between Volume Level 5 and Volume Level 1. Another thing that bugs me is you can't plug your own headphones into it, and have to use those headphones to listen to the radio. The stylus, after extensive use, is irritating as it keeps falling out of the part its hidden in. The camera is also quite nice, but has to be held very still to get a good shot as it doesnt have auto focus, it also has a habit of rotating the pictures for no reason, even if the camera is held on the level. Overall, good phone, but I'd rather have my Samsung D900 back, despite it being a 'downgrade' to this phone. Rating: Reviewed by XxXxXxXRAEXxXxXxXxX on 24/10/2009 I loveeeeee it!!!!!!Very cool and easy to fit anywhere!!!!! I drop my phone all the time and am known for doing it!!!!!!!Its VERY sterdy!!!!!I love the drawin pad!!!!!Ihave the white 1 i love it!!!!!!!!!!!!Its very popular though if u wanna b unique f=dont get it !!!i started the trend in my old school every1s got itin fezzy but i deffo started the trend in my primary coz i was the 1st 1 2 get it!!!!:)Buzzin:D Rating: Reviewed by Jackie on 23/10/2009 Aleeshaa has hit the nail on the head...This phone is tacky and the software glitches proves most people with the LG cookie wish they had never got one. I gave mine back and insisted on another make or cancel my contract. Vodaphone agreed and they told me they were fed up with the complaints about the LG Cookie. They agreed to swap it for a refurbished Samsung Omnia. Rating: Reviewed by Aleeshaa on 22/10/2009 This is the most tacky phone I have brought yet! As I am a girly girl I decided to buy it in pink, howvever, whatever colour you have it in it looks cheap! The case is plastic and I was ashamed to pull it out of my pocket on the bus! The price is low, for a reason. Its not that great. Texting is slow and prediction isn't any good either! If you are in a rush, this phone is the worst to use. When photos are taken, it takes at least 5 seconds to take and then looks blurry. I wanted this phone for fashion and looks but it can't even achieve that! I am truly dissapointed. I got exited by most of these reviews, as I thought it was all true, obviously not!!! I am not a negative person but this really shocked me! My two best friends have it in black, and they are dissapointed to put it at the least too! They have exactly the same faults I was experiencing, exept they got cut off their picures and vid's aswell! They had it on Vodafone, and one on T-Mobile, and both companie s handn't a clue why it happened. They hadn't damaged them at all too! The icing on the cake for me was how both companies refused to refund, and told them it was their fault. I'm sorry to say but it is an utter waste of money! I'm using the Samsung Tocco in pink right now and have had no problems, it doesn't look tacky either, its glossy, quick and does what its SUPPOSED TO DO! Unlike this faliure of a phone they call the LG Cookie. I am truly dissapointed In LG, I knew their phones weren't that good quality but this is just ridiculous. An absolute waste of money and time! Rating: Reviewed by JoJo on 21/10/2009 do not buy this phone!!! if u get it free with contract ask them for a different one! the touchscreen is so slow when trying to reply to a message it takes 5mins to go to the reply screen by which time ive pressed it again and so it sends blank messages! the most annoying phrase in my world is "maximum applications reached" when trying to open a text, with no other applications open on the phone it appears with this message, turn phone off and on just to read a damn text! deleting messages today and the screen turned bright blue and would not do anything, not even turn off.had to take battery out and restart phone! move your wrist slightly while texting and the keyboard changes into keypad! many more faults with this phone, but apparently all lg's have technical glitches that have not been sorted so would stay away from all lgs not just this one!! Rating: Reviewed by Christine Mackay on 21/10/2009 I bought the LG cookie with great expectations just to be dissapointed as there is constantly faults when you try to go into your camera or gallary seems is impossible as it keeps coming up with an error cannot continue conflict with gallary or camera and it seems to refuse to open the internet it may allow it to work once every few weeks which is pointless when they offer you free unlimited access to the net Rating: Reviewed by anonymous comment on 21/10/2009 This phone is sweet! Rating: Reviewed by Jess on 20/10/2009 Had this phone since christmas last year, and in the 10 months i have had i have used 1 or 2 different phones as i find this phone very annoying when texting. If you love taking pictures then its an amazing phone. Very good camera. Mine always turns off when in the middle of doing things and if it is turned off for a while it will reset all your settings! Mine turns off in the night and then wakes you up in the middle of the night as the settings need doing again! I would not recommend this phone. x Rating: Reviewed by Paul on 20/10/2009 Terrible phone, tries to be "state of the art" but LG cannot get the software to work properly....nothing more than a cheap imitation touch phone and it cannot be a serious competitor with other touch phones. But it was cheap so what do people expect! Pay for rubbish...get rubbish! Rating: Reviewed by sam on 20/10/2009 just got the phone today love it .. accept i cant get it to connect with my computer is windows xp. its says that there is a fault with the usb? its brand new ?!! .. what is the best way to do it ?.. i dont think the camera is very good :( but other than that its a good phone for a touch screen virgin ! :D Rating: Reviewed by william on 20/10/2009 worst phone ever made Rating: Reviewed by Lowri on 20/10/2009 Well it's not my phone it's my friends and it 's broken all ready! But as well I like it you can make pictures with it and I think that is so cool. Well im thinking of getting one my self and I don't know if I should get one one so im just rating my friends phone she's got a pink one! :) Rating: Reviewed by tynegal on 19/10/2009 I don't change my phone very often but I wanted something slim and modern and I'm very pleased with the basics and handling of this phone. It's very light, has loads of features and I love the stylus and keyboard which have speeded up my texts and other inputs immeasurably. You can adjust text to as big or small as you like but for me the basic 'medium' is crystal clear. I really like the speed dial tabs and widget which holds your favourite applications - all up front and so easy to access. I take proper photos with a proper camera but am surprised at the quality from just 3mp. You can't however, zoom at this resolution, nor send the pix without reducing them. It's taking some time to load the correct settings for picture messaging, email and the web. Got the latter, not the first two, so far. No problem linking to my pcs. Rating: Reviewed by Jessica on 19/10/2009 ive had this fone since christmas and frankly im not happy with it. its been a good phone but its starting to break slowly. the touch screen is stopping working and freezes alot. the touch just doesnt seem to be working. a good phone but i dont really recommend it. Rating: Reviewed by ryan on 19/10/2009 i have had my phone for about 1 year now and i thnk it is superb Rating: Reviewed by sonyaa on 18/10/2009 ive had this phone for a while now. its a good phone , but as i get bored easily, this phone isn't one that will keep youu intrested for more than a year. i like it, don't get me wrong. it has everything you need. it has internet, camera, calls are good, easy to text , ermm cube type motion, good music but you would need a memory card. the only things i would complain about is that the internet takes a while to load so its annoyin to have to wait for it. the camera is only small 3.0 and itss a bit basic. you can't do much in the dark which is annoying. it sometimes goes blue an you have to restart the phone completely. apart from that , the phone is quite good :) Rating: Reviewed by james on 18/10/2009 I bought this phone and at first i really liked it, but after a while i found some problems, because the screen is not just human touch sensitive, it reacts to all objects so when it is in your pocket it has a tendency to unlock itself and call people, and since i dont have much minutes i cant afford to be wasting them. Also when writing a text message the phone doesnt always respond to the touch and this can lead to mis-spelt words which happens very often. This had potential to be a great phone but they just need to work on the day to day uses of it instead of tryin to pack it with tech that may not all be used Rating: Reviewed by swans on 18/10/2009 this phone is average because it's a nice slim phone and it's got loads of gadgets, but it keeps knocking off and freezing, and one time i received a text message and the screen went blue and kept vibrating. Rating: Reviewed by Jes on 18/10/2009 Being on o2 makes no difference to the performance of the phone. I'm on o2 and the Cookie I bought in Feb 09 was terrible, it froze out on almost a daily basis and the battery had to be removed to get it to function again. Cheap and pretty but not a serious contender for "phone of the year"! Rating: Reviewed by Polly on 17/10/2009 Bad bad bad phone, screen keeps freezing in text mode. Does not like to sync with outlook and camera is awful. I would not recommend this phone.....unless you are just looking for one that's pretty to look at. Rating: Reviewed by lewis on 16/10/2009 ive had this phone since january, no problems whatsoever! Everything works as it should, and i'd agree being on o2 seems to make a difference oddly enough. Ive got a 4gb memoy card installed with all my music on and granted, it takes a little while to boot the music player but when you've got over 500 tracks im not suprised. Brilliant phone! i guess you guys got the reject models... Rating: Reviewed by Rae on 16/10/2009 I love this phone i have the white one !!!!Everyone has copied me with it!!!!!!Its is 1 of the best phones available and at such as good reasonable prices!!!!This phone is good for people like 8 or over because its a bit compilacted!!!!Evry1 thts got this fone loves its!!!!!I fully recomend it Rating: Reviewed by lubi on 15/10/2009 i got this phone about 7 months ago and im still lovin it. all of my friends arejelous of my phone!!! im putting this review because wen i was thinking about getting the phone i found some reviews helped me and some didnt but i hope this helps u! anyway to ghe point the lg cookie is an awsum phone. it plays music easy to text with the touchscreen and all around is agreat phone. i think the camera is bril and hasall the functions i need! i would defonately recommend this is phone for any1 who is looking for a new affordable lovely pretty phone. hope this helped!!!!! Rating: Reviewed by lauren aplin on 15/10/2009 the good thing about the phone is it is all touch slim design and comes with a stylus so if you have chubby fingers and keep pressing the wrong button you can use the stylus to make it easer to use and it has a lot of good features the only bad thing is that if its in your bag and it clashes against something it can turn on. Rating: Reviewed by Polly on 15/10/2009 I love this phone! It's just what I wanted and is perfect looking. It hasn't crashed once and I've had it a year. Well done LG you've done a great job! Rating: Reviewed by Tim Taylor on 15/10/2009 It's not as good as that Had mine now for five months and am really frustrated by how slow it is to react to the touch screen (2-3 seconds wait) how fast it reverts to screen lock mode (±10 seconds)which is a pain. Also the software USB link gives my PC a bluescreen crash so often I don't use it anymore, so can't sync or backup or load music or download photos or....well you get the picture. Rating: Reviewed by LULU on 14/10/2009 This phone is good. Though, I would not recommend it for kids as it is confusing. Rating: Reviewed by MN on 13/10/2009 Simply a terrible phone! LG caught me once, never again! And, don't buy anything from Carphone Warehouse because if it goes wrong BEWARE, they won't replace goods after they are 28 days old. I had to sue them in the County Court before they finally paid me out with a full refund and all my costs. It took 6 months of them ignoring my letters before I went to court. Was it worth it? For the satisfaction of proving them wrong, Yes! but had the phone worked properly in the first place I would not have had to put up with the hassle. Rating: Reviewed by hello on 12/10/2009 very good Rating: Reviewed by marcy on 12/10/2009 rubbish, rubbish keep away Rating: Reviewed by Sara Leslie on 12/10/2009 My friend bought this phone, and I played about with it for a few minutes and thought I'd get it too. Usually I do a bit of research on phones I'm about to get to make sure they will last me the year I usually keep them for, but the Cookie was a complete impulse buy. I didn't know the Cookie touchscreen wasn't very responsive and was hard (for me) to text on, or that the camera was probably worse than the LG Chocolate I had three years ago. There were some good things, but mostly bad for me as I didn't check to see if this was the phone for me. My experience with LGs is that they look pretty but aren't all that great once you press 'power on'. Rating: Reviewed by haroon on 11/10/2009 omg this phone is absolouty rubish the sound on it is just a waste and the touchscreen is just a wate of time i waited for this phone for a long time and the phone just let me down tut tut tut Rating: Reviewed by hj on 11/10/2009 this lg cookie is an amazing phone and so stylish and i recomend everyone to get it and the colours are so so cool p.s i am getting it in black Rating: Reviewed by emma on 10/10/2009 i think that the lg cookie is a really good phone for people who dont understand technolegy as well as others because it is really easy to us , has a good camara and it has a good memory. the only thing that is letting the phone down is after you have it for about a year and then it just turns of for no reason at all. Rating: Reviewed by Vineet on 10/10/2009 My LG500 cookie worked great for 6 months and now its touch screen has gone for a toss. None of the buttons responds to the touch.Its not a good deal for a long term.!! Rating: Reviewed by Lucy on 09/10/2009 Thought this phone was the worst phone I have ever had. Unlocking itself, makin fake phone calls, losing reception, switching itself off. I have had 4 replacements for this phone since March and would never have another one again. On the upside, the phones features are good. Rating: Reviewed by rebecca mansfield on 09/10/2009 i would not recommend this phone to ANYONE i have had it for about 9 months now and it keeps breaking in its own little ways . the speakers went . and the screen is very week i have dropped it like 3 times and everytime it had smashed . then the phone wouldnt charge so i got a new battery and tryed that ( it diddnt work ) so then i got a new charger that didnt work either . my lg cookie is currently at carephone warehoue getting fixed ONCE AGAIN ! Rating: Reviewed by katie on 08/10/2009 i hate this phone i got it last christmas and when i first got it i loved it but now i really hate it. The screens reactions are so slow, the camera is rubish, sometimes when i turn it on the screen lock doesnt work, other times it just turns of by itself. I was really disappointed in this phone as i wanted it to last but it turns out im going to have to get a new one this christmas, hopefully i make a better choice this time. Any suggestions ? katie x Rating: Reviewed by Dan on 07/10/2009 Don't buy it, all it does is break. Crashes in the middle of texts and phone calls and now mine is stuck on the lg sign! Rating: Reviewed by Aimee on 07/10/2009 this was the worst phone i ever had, it broke down 7 times and had very poor battery life, the video, picture and music quality was awful, it got scratches way too easily, with the protector on and was very awkward to hold and use Rating: Reviewed by Pim on 06/10/2009 I has this phone for 5 months and it broke touchscreen=bad look= worse speed= absolutely appauling it drove me insane and now i have the sony ericsson C510 that is cheaper and it is alot better and faster Rating: Reviewed by Bill on 06/10/2009 Very Good Phone all the problem is the battery life is poor Rating: Reviewed by ... on 06/10/2009 i bought this phone 2 months ago, it still has'nt got a scratch! amazing features, good wallpapers, it hardly falls out of your hand because of the grip! the best phone i ever had!!! Rating: Reviewed by Chris on 05/10/2009 Ive had this phone for bout 3 months now, was great to start with, but now wont retain charge longer than bout 6 hours and gets really hot when charging, also still wont sync with PC in anyway :( Rating: Reviewed by silly nilly on 04/10/2009 This is an amazingly useless phone! Cheap price, but still not worth it. The battery lasts a very long time cos the phone keeps switching itself off. The phone itself is now outstanding, in the rubbish bin! It is easy to carry, but not very popular. Nelly Wales Rating: Reviewed by Dominic on 03/10/2009 Good all round phone with easy to use features although the touchscreen takes alot of effort to get used to it strong as still workes when dropped a few times and after going through the washing machine the stylus is a good addon although the phone gets quite boring after a while overall its a good phone i would recomend to younger users or short contracts Rating: Reviewed by nilly on 03/10/2009 This is an amazing phone! exellent price and worth it. The battery lasts a very long time and the phone itself is outstanding. It is easy to carry and very popular. Nelly Scotland Rating: Reviewed by Graham on 03/10/2009 Time for a return! This phone is a great little phone for the price but that price seems to have a very detrimental affect on the quality of the call. When using my phone with full or one bar under full signal the call is very bitty and very hard to understand. That is of course if I can actually make the call last until the end of the conversation. This phone has a horrible habit of cutting me off mid way through. Not good when I was talking to a potential employer! Overall - Good price, poor quality Rating: Reviewed by xinli, Singapore on 30/09/2009 i own this phone for about a year. on and off, i will get message that says "all my application are in full functions, you are not able to perform more application." or something like that. it is discouraging to see this message because it ueualy mean i have to restart the phone. i cannot send message because it will not let me open the message application at all... texting is a nightmare (sometime). other than this problem. i have not much of a problem with this phone... if anyone want to buy over this phone, i am morn than happy of offer this one that i am using... Rating: Reviewed by Gerry on 29/09/2009 I think LG only build phones on Friday afternoons!....mine has the same faults and it's rubbish. CPW were also useless, they didn't care and didn't want to know once they gotten hold of my money. Rating: Reviewed by dave phillips on 29/09/2009 i think its a good phome the touch screen is cool once you get use to it i am still learning about the phone but its nice looking aswell the camera is a nice size for gigs Rating: Reviewed by Amy on 28/09/2009 this phone is BRILL!!!! Rating: Reviewed by Dave P on 28/09/2009 My LG Cookie must have been built on a Friday afternoon! Ever since getting it 6 months ago it kept freezing and sometimes it would not send or receive texts. It went for repair twice to Carphone Warehouse, then they said my SIM cards was an old one and not compatible with the phone so O2 sent me a new SIM.....You've guessed it the phone still had the same faults. Terrible Phone.....DON'T BUY IT. Rating: Reviewed by poo poo on 27/09/2009 is so rubish Rating: Reviewed by Sjaan on 27/09/2009 When I first bought this phone I fell completely in love with it. For a few days, I thought it was perfect and I couldn't find any fault in it. However, as I've got to know it better I've found it to be the most disappointing phone I've ever owned. It's really pretty and if you just want a good-looking phone then you won't go far wrong with it. But the touch screen is unresponsive, the phone deletes words and parts of words while you text, it freezes constantly and sometimes decides to reset itself after its been turned off so I have subsequently lost photos, numbers and texts that have been stored on the phone. The camera is nowhere near as good as I'd like it to be (though I am comparing it to a Sony Ericsson Cybershot, which is what I had before, so I may be being more harsh on the camera than necessary). I wouldn't recommend this phone to anybody and have advised several of my friends not to get it. Two of my other friends have the phone and have the same proble ms, showing that it is not just my phone that this will happen to. Rating: Reviewed by sophie on 27/09/2009 my screen smashed so easly and it is £50 to get it fixed so i may aswell get another phone for £50. Rating: Reviewed by Ewan Squires on 26/09/2009 I bought the KP500 for my birthday and loved it. Orange were the best and gave loads of deals but soon I got problems. It would come up with a saying "cannot comflict with Gallary" or "Cannot conflict with satus summery". And Orange were charging £1 per minute and 20p per text so I switced to 02 and they are amazing easy and simple. And strangely no more problems. So get the KP500 on 02, thats the truth. Rating: Reviewed by Talitha on 26/09/2009 I have the lg cookie and i really think it is a bargain for your money- its great!! Rating: Reviewed by Paul N on 25/09/2009 I've tried two different handsets but each time it turns itself on and off while resetting the whole phone and deleting everything I've saved in the process. Really annoying because it looks good but not worth much if it is not reliable. Carphone Warehouse have repaired the last one 4 times in total but it still faults...Now after 9 long months of hassle CPW have finally agreed to give me a credit note off another handset.....It won't be an LG phone. Rating: Reviewed by Gail Hatton on 24/09/2009 I bought the LG cookie from argos, at first it was a great phone, but then it started turning on and off by itself, then my pc (which is top of the line) wouldnt recognise it at all, and the charger wouldnt recognise that it was actually supposed to be charging the phone! I took it back to argos. LG took it away to repair or replace it...two weeks later I was told they couldnt repair it and wasnt offered a replacement OR a refund. LG said "it was probably dropped, which caused the usb connection to become faulty". I am very dissapointed with their lack of concern and help with this matter. I would also like to add, that their so-called helplines cut you off, while waiting to speak to someone. I would NEVER recommend this phone OR brand to anyone who is considering buying a mobile, as problems are ignored completley. Rating: Reviewed by Alex on 23/09/2009 LG should give everyone their money back. The LG Cookie phone is terrible and how anyone can rate it above a 1 is beyond me! I got mine in February and it never worked properly, kept blanking out....now it's discarded in a drawer at home, never to be used again. LG....try sticking to making fridges and washing machines, you're not bad at making these, but keep away from mobile phones! Rating: Reviewed by Samsam on 23/09/2009 Pretty wicked phone I must say. My first in the "Touch Generation" so yeah, I'm pretty impressed. The camera quiality is nothing to be sneezed at, though it could be better. But good for what you pay for. MP3 sound is clear and good in my opinion, you would really need to purchase a memory card too fit more songs in. I like the colour. And the sensitvity to touch is excellent. A great phone all up Rating: Reviewed by Emily on 22/09/2009 This phone is useless. I regret throwing away the battery for my old phone leaving me stuck with this. LG are great at making pretty things, but both phones I've had by them have had severe product faults as if they weren't even tested before releasing them to the public. It's also extremely frustrating that this is my only means of making calls and I can't call automated services as there is no way of "pressing one now." It also unlocks itself very easily and starts calling people. This has happened to me about 50 times since I got it 3 months ago. Rating: Reviewed by dodger on 22/09/2009 I bought it cos it was a cheap touch screen fone on payg (£80) but it ain't no good. Screen keeps freezing. Rating: Reviewed by Leanne on 22/09/2009 this is the best phone i have ever had! it has everything i need and i have had no faults! Rating: Reviewed by punjip on 22/09/2009 this phone is amazing its worth the buy the only thing is the camera flash there isnt one but otherwise its a best buy for the money Rating: Reviewed by Louse on 21/09/2009 I Dont Like The LG Cookie Atal Rating: Reviewed by hassan on 21/09/2009 how can u rate this phone 4 stars when it is difinatly 5 stars. u can do many things on it and is also very cheap, ive had it 4 a month now and still not bored of it. this phone is one of da best. great work lg. Rating: Reviewed by Ron Menzies on 21/09/2009 When I got my Cookie there was a problem with sending texts. Carphone Warehouse said my sim was not compatible and it was causing the problem? O2 said a new sim wouldn't make any difference! CPW still insisted the sim was at fault so O2 agreed to send me a new one, but when it arrived the phone had the same fault. As the phone was now over 28 days old CPW were only prepared to repair it? After it came back from their repair shop it was still no better. Rubbish phone and six months of my life wasted trying to sort it out. Rating: Reviewed by charlotte on 21/09/2009 I HATE THIS PHONE I WANT TO KICK IT! Rating: Reviewed by nicola on 20/09/2009 hi,,i found this phone light and easy to use,,at first i was put off with the feel but then it grew on me and its good it was hard to choose between the samsung tocco lite and this but then i found there really is no differance. both my friends got this phone and i was upset as i knew they would never use it so i eventually got it and i'm happy i did ! Rating: Reviewed by Sabrina Cutts on 20/09/2009 Hate It. Hate Touchscreens. It Sucks. Goodbye. I live in Warsop. x) Rating: Reviewed by Charlie on 20/09/2009 This cookie is realy, realy good and fully recomend it. its touch screen is suprisingly accurat and very good. I have had 1 problem with sending texts and contacted my provider. if you have an old sim card, it might not work with sending texts. It can be solved by contacting your provider and asking for an upterdate sim card. go and buy!!!! Rating: Reviewed by Ellie-Louise on 20/09/2009 This phone has wasted so much of my credit. I found that the touch is to sensitive and unlocks the phone whilst in your bag. Because it unlocks it randomly clicks onto your contact list and I've called so many people without realising and sent blank text messages by accident. This has been very annoying to use. Rating: Reviewed by jdn on 20/09/2009 it well bad never works proper Rating: Reviewed by Kerri on 19/09/2009 I got this phone in February and have had the same phone 4 times since, its a rubbish phone really, the usb lead doesnt work with my computer, it frezes, wont write texts properly. I wouldnt recomend this phone to anyone Rating: Reviewed by james Eastham on 19/09/2009 it well good Rating: Reviewed by Darren on 18/09/2009 How can someone give this a 5* rating when they haven't even got one? Reviewed by georgia on 15/09/2009 this phone is totally cool that is why i am getting it for my birthday ! Comments like that make a mockery of the rating system and this site is supposed to help people make up their mind on what are the best phones to get. So many "actual" users have found this phone to be anything but "cool" and they can't all be wrong. I got rid of my LG Cookie some time ago whilst under warranty because it was always failing and it turned itself off, sometimes during a call or when about to send a txt. [Editor's comment: Dear Darren, thank you for spotting Georgia's review which should not have been published and has now been removed from the site. We get a lot of people writing in who haven't yet got a particular phone and we are usually good at weeding them out. However, that one slipped through the net. Apologies.] Rating: Reviewed by Casio on 17/09/2009 This is the most frustrating phone I've ever owned. Scrolling on the touchscreen is completely unresponsive so finding a contact in your list is a massive frustration. The phone reboots itself whenever it fancies, often when receiving a text or more annoyingly a call. On several occasions when making a call, the person I've called has been unable to hear my voice and the T9 dictionary won't allow you to save words. Ignore the positive reviews here, those people clearly haven't spent enough time with the phone. Rating: Reviewed by daz on 17/09/2009 Got this phone 4 weeks ago, 2nd hand, it was new in April, and I know now why they sold it on.....it is rubbish and it turns itself off and screen freezes.....so many peeple have had probs i wish i hadnt got it. Rating: Reviewed by cassie on 17/09/2009 ive had my fone for 2days and i love it. its an amazing fone when i was in the carfone warhouse shop they told me they expect almost everywhere to be sold out of these fones in the next 7 days because they have been voted number one fone of 2009 as they are only 100 pounds i recomend you get 1 whilst you can.. they are selling fsater then the lg ks360 did and there wont be any in the shops for a few months Rating: Reviewed by leanne on 16/09/2009 ive had mine for a few months and its just started to turn off suddenly, which isnt great so im going to get it repaired! Rating: Reviewed by adam from yorkshire on 16/09/2009 i've had this phone for 2 months now. and the only problem is that sometimes it sends without me finishing my texts (because the spacebar is next to the send button!). but the camera is good and i love the mini sd slot!!!! Rating: Reviewed by amie on 15/09/2009 this phone is fantastic as long as you look after it propperly, i had one for 2 months but i broke today for no reason. i can't see much of the screen anymore, its a shame cause i loved this phone! Rating: Reviewed by harvey arscott on 15/09/2009 the lg ks360 is a ok phone Rating: Reviewed by phil on 15/09/2009 proper bad fone, m8 got one and it never worked right from the start, screen blanks out and txting is useless. Rating: Reviewed by Jas on 14/09/2009 Carphone Warehouse are not complying with consumer law if they only offer to repair faulty phones when they are under warranty. If you bought a phone from them, then as the retailer, they are the ones responsible for selling the faulty goods. If they refuse an exchange or money back write to them first to tell them you expect them to honour their responsibilities in law. If they refuse an exchange/refund or to offer another type of (new) phone take them to the small claims court....I did and they paid up, before it got to a County Court Judgement....they paid my costs and court fees......Mine was an LG Cookie....Rubbish phone - best they keep to making washing machines. Rating: Reviewed by Jas on 13/09/2009 all LG Cookies have the same faults? everyone cant be wrong - screen freezing? mine came from carphone warehouse and the girls in there are great but all they ever do is say try another repair, one, an old school friend, told me her boss wouldnt allow them to say anything other than offer a repair if the phone is over 28 days old. She said it does her head in dealing with annoyed customers all day long. Rating: Reviewed by mary on 13/09/2009 the worst phone ever DO NOT BUY! turns itself off all the time, resets, dosen't sound when i get texts or calls. tonight the screen broke so now i can't see anything. rubbish Rating: Reviewed by rachel dowdy england on 13/09/2009 although i bought it second hand the person only had it for a few weeks but now the screen hardly ever works and it does get quite ennoying i would much prefer a knew phone i had a lg before the lg shine and that didnt work for me i think lg phones are rubbish. Rating: Reviewed by Karl on 13/09/2009 I have to say that this phone is simply fantastic for its price range. Since my father has a Samsung Tocco, i can safely compare it to that, and my thoughts are that the cookie is much easier to use, and the touchscreen is far more precise than the tocco. I've yet to come across any of these reported software glitches, and the only minor downside i've found software-wise is that there doesn't seem to be much in the way of extra applications or widgets to download from the internet. Hardware-wise, it is perhaps slightly under-equipeed in some aspects, namely the photo/video, but is still perfectly adequete. This is a perfect buy if your budget doesn't cover an I-phone Rating: Reviewed by ellie on 13/09/2009 this phone when I first bought it was very good, after a few months the battery needed charging every day, and when locked it started randomly ringing people and saying that I'd missed calls off people when they hadn't even rung me. If the phone had carried on being as it was in the first months I would have been writing a positive review Rating: Reviewed by Paul Hopkins on 13/09/2009 This mobile is brilliant, the features on this phone are brilliant and when you go on the internet it’s not that slow its pretty fast, and the sound quality is amazing you can have it really loud so if you’re on the bus you can have it turned up very loud. I brought this from Tesco Mobile and it only cost me £84.97 and it was £94.97. Also I would say I prefer this mobile to the Samsung Tocco Lite, I feel like Samsung have copied the LG Cookie version and I hate it when company’s do that. Moving on, when people say that the Samsung Tocco Lite is a better than the LG Cookie they are both identical and I would say the only big difference between these to phones is that the Samsung Tocco Lite has up to 7 hours of Talk time and the LG Cookie has 3.4 hours of talk time. So that’s all I got to say. The LG Cookie is better than the Samsung Tocco Lite. Rating: Reviewed by tiffany on 13/09/2009 i brought this fone after my sony ericsson w580i was stolen in Cuba on holiday, i loved it at 1st.. found it really easy to text.. but ended up getting rid of this after 3 weeks. Its VERY hard to text while walking, cant change the stupid theme and i generally found it a pain. The stylus got on my nerves so ended up not using it, but then when its not used the screen can be very unresposive... I recomend the sony ericsson w580i or samsung tocco lite !! Rating: Reviewed by John on 12/09/2009 I really liked this phone, but i've had it for a little under 9 months and it keeps restarting itself and now says there is no SIM inserted... Rating: Reviewed by Jordan on 09/09/2009 This phone is real bad. its not excellent, its rubbish, rubbish, rubbish. I liked the touch screen for the first few weeks but then it just freezes and it got so annoying I sold it to one of these company's that buy old mobiles. Lost £60 on the deal but I now have a phone that works! BUY.....If you want a cheap tousch screen thay looks good! DON'T BUY.....If you want a phone that works! Rating: Reviewed by Jasmine on 09/09/2009 Got the phone for christmas, was working really well, but about the time of january it kept tuning off everytime i sent a text. When i tried to go onto my mucis and sounds, it wouldnt let me. Then the screen just went blank. It only had thw bar on the top and thats it. It also told me i had an email when i have no email settings on my phone what so ever! Took it back to the carephone warhouse and they made it better that was about 2 months ago and ever since then it must have turned off, 3 times. Not reccomened try a sony erricson. They are worth the money. Rating: Reviewed by . on 09/09/2009 I have owned this phone for half a year now. and i have to say the touchscreen on this phone is pretty poor at best and is not nearly accurate and sensitive enough and it hast to be used with the stylus or it doesnt work which is a hassle.... The memory is APPALLING it stores about 20 photos on it MAX and about 3 songs:S:S There are some good points however like that it looks great and the camera quality is really good for the price of the phone. Overall, however, i would NOT recommend this phone! Rating: Reviewed by Jaimee on 08/09/2009 Agree with most people, this fone constantly freezes and texting is terrible. Don't get it. And don't go to Carphone Warehouse, they coud'nt care less...you're on your own if you have a problem cos they don't want to know!!!!! Rating: Reviewed by cruz on 08/09/2009 brillant phone good graphics I personly like the the touch screen.Its GGGGRRRREEEEEAAAATTTTTTT!!!!!!!!!! Rating: Reviewed by sophie on 08/09/2009 this phone looks amazing, is amazing and who wouldn't want ot buy it?? all the essentials an still a great price what more can youu ask for?? Rating: Reviewed by kerry watson on 08/09/2009 got this phone in april, had it for about six months, it does my head in. it won't play my music so i have no ringtone or message tone. it won't let me look at pictures without freezing, battery life runs out quickly, do not buy this phone, big mistake.:@ Rating: Reviewed by heather on 06/09/2009 my friend has it and says that it freezes a lot but other than that it looks really good! :D Rating: Reviewed by Ricky on 06/09/2009 No good, useless phone, always breaking down...DON'T BUY! Rating: Reviewed by Loui on 06/09/2009 Its the best phone ever, i Think! Rating: Reviewed by JoAnna on 06/09/2009 i dont recommend anyone 2 get this phone is starts 2 crash and frezz. Rating: Reviewed by sophia on 06/09/2009 Have had this phone for couple of months and it is the best phone yet by LG touch screen is easy to use,camera is satisfactory with good editing tools,music player is exellent and easy menu lay out. Rating: Reviewed by Keza on 05/09/2009 Ive Had this Phone for atleast three weeks. And it is absolutly excellent. And has no problems. It is nice and slim. Rating: Reviewed by Jolo Mcp on 05/09/2009 The lg cookie is the best affordable touch screen phone. Tonz of peeps say that they are rubbish but they are so not and samsung toccos are so not better they are just copying lg cookie. Go and buy the the lg cookie everyone has it, it is the best and whatever you do dont i repeat DO NOT buy the samsung tocco lite!!!!!!!!!!!!!! Rating: Reviewed by amit kumar on 05/09/2009 best Rating: Reviewed by Tammy on 05/09/2009 I got the samsung tocco lite and it was really terrible so I got the LG cookie and it is way better than the tocco lite I recommend it to everyone Rating: Reviewed by Sally on 04/09/2009 This phone is amazing!! I got it from orange 2 weeks ago and it is the best phone i have ever had!! I recommend it to everyone and I found text messages really easy although a lot of people think otherwise. GET THIS PHONE!!!! U MUST Rating: Reviewed by sophie on 04/09/2009 hi i got an lg cookie for my birthday, its a blue and white lg cookie kp500. i would reccomend it, but if i was you, i would search for a cheap one. i got mine for £130 , but the next day i went to buy a memory card for it, in the phone shop i saw it for £85 :P Rating: Reviewed by Jj on 03/09/2009 I have this phone and i think is brill its simple to use and then touch screen is very responcive. I wou,d recommend!! x Rating: Reviewed by Elaine on 03/09/2009 Thought this phone wasn't that great. I've taken it back twice and gotten a new one. Currently, the one I have likes to switch itself on and off all the time, and the touch screen is slower than most phones such as Samsung Tocco. I guess if you're patient you will like this phone a lot, but if you require fast phones, than i really don't think this will work for you. The texting actually drove me crazy, it was too slow, and sometimes unresponsive, and dictionary doesn't save any words on mine, so all I do is call. There is a lot of glitches with this software, probably because of high expectations. Kinda disappointed. Rating: Reviewed by Oliver on 02/09/2009 If there is one thing i can do living on this earth, it is to persuade you not to buy this phone! I bought the LG cookie about 5/6 months ago, having read numerous postive and negative reviews. I had immediately fell in love with it, and no bad reviews were going to put me off. The first month or 2, the novelty of a touch screen is at its element, your continuesly parading it around showing off its sleek look which i dont mind admitting it is. Then After the first few months, trying to live with it is sheer hell, you cannot text more then one page, because of the patients you have to muster up! The touch screen is pathetic and you have to tap it two or even three times for it to register. The T9 mode (predictive text) thinks that 'elephant' is more of a common word then 'and'. You are unable to turn off the bleeping sound that chimes when any text is sent, recieved, drafted, or any setting have been changed. The icons on the screen are so small the only way to click them is with the pen. Which if your like me seems a bit ''uncool'', it also takes time to take it out of the side with in which its wedged in. There are many, many, many other faults with this phone, but i dont want to waste time listing them as it depresses me, i would rather spend my time more productively stamping on this phone! Another side note, is the positive reviews for this phone, were again probably posted in the first couple of months of the consumer using it. Please take my advice you will only regret it down the line. Buy a Nokia, samsung, Iphone or even a donkey in africa, all of these things are money better spent. Rating: Reviewed by Sammy on 02/09/2009 So many faults with my LG Cookie i binned it weeks ago. Don't buy it and if you use carfone warehouse don't expect any support from them Rating: Reviewed by Andy on 02/09/2009 Bad, speaker stop working only 10 day after I purchased it Rating: Reviewed by Harriet on 02/09/2009 I bought the pink phone about a month aao. the touch screen is really easy to use once you get used to it, there is almost no need to use the stylus. The camera and photo display are better than i expected from a 3.2 megapixel and being able to view photos landscape and portrait is great. however i have found that when i am speaking to people on the phone they can't hear me very well, i have been told it sounds like i am talking from Mars!! i don't mind this too much but it was annoying when i was trying to get my A level results! overall very good value for money. Rating: Reviewed by arvin on 01/09/2009 the lg kp 500 is the best phone for me.. even he have no great camera..and not 3g but easy to use,,i love my phone.. Rating: Reviewed by Amee on 01/09/2009 I'm another dissatisfied customer of CPW. The Cookie I bought was terrible and CPW didn't care less. The staff are robotic in how they deal with complaints. I couldn't be bothered suing them but they will never get any more business from me, my family or my friends. KEEP AWAY from CPW and don't buy the cookie, too many probs. Rating: Reviewed by carrie on 01/09/2009 brought this phone 8 months ago was a great phone at first but started turning itself off i am now on my 4th fone as carphone warehouse wont change it and text input wont stay in phone Rating: Reviewed by lauren on 01/09/2009 i got this phone about 5 months ago, it was was awsome, until i started putting a few more songs and a lot of pictures on, then it went wierd. about a month ago, i turned the phone off like, well, normal for the night, next day wanted to play some music, it had wiped the tracks nearly EVERY one of my songs, just 7 left i had 51, same with my pictures one day, 253! next 55, i just wanted to grab and shove it in the bin. then it did it again, and again, the exact same songs and pictures all left on, but for some reaon there was 9 songs left on, doubt that has anyhting to do with it though, i went to carphone wharehouse in search on a pay monthly deal, dad wanted just a sim because of the costs most phones were free for £15.00 a month, he wasn't having any of it. so got a sim instead:( now i have to live with it for another load of months not fairrrrrrrr! DO NOT BYE THIS PHONE! Rating: Reviewed by samantha on 01/09/2009 i got this fone a week ago and i love it apart frm i have a 4gb memory card in it and wen i go to play my songs or change my wallpaper it doesnt let me it says maximum limits of applications reached what do i do to fix this plz help.....xxx Rating: Reviewed by Kelvin from NE England on 01/09/2009 My daughter has now had three of these now all with the same fault. when trying to use the camera a software fault prevents it happening saying a conflict with gallery has occurred save some extra money and get one fit for purpose Rating: Reviewed by :) - ? on 01/09/2009 I got my phone last year and already it is mucked up! :( My texts wont open sometimes, some texts wont open fully, so will only show half of what is written, one of the games causes my phone to turn off and the phone causes the pictures to break in the middle! The phones memory isnt good at all i only have about 30 pictures and the memory is already full! You also cant have that many videos, i think i have 4 or 5. Also i said about the phone turning off it also does it at random times. I gave the phone 3 out 5 stars because its a neat, good looking phone and most of my friends tell me its a good cool phone but its performance isnt up to standard! Be warned if you are thinking of buying the phone! Rating: Reviewed by Connor on 31/08/2009 This phone is useless. I have had it for about 4 months and i want to simply destroy it with a large hammer, preferabley a metal one that is very heavy. The camera is very bad, it has NO FLASH, the touchscreen is unresponsive and SLOW and not sensitive. Texting is slow and loborious. The screen scratches easily, probally due to the amount of walls it has come into contact with, and my teeth, yes my teeth. It does NOT have wi fi, unlike most new phones, it does not have any good applications. THERE IS NOTHING GOOD ABOUT THIS PHONE ATALL. I would like to destroy my phone, i would rather have a banana phone atleast then it would be slightly amusing and edible if i was hungary. The best and only good thing about owning this phone is thinking of ways you could END it. I would like to smash it to tiny pieces then burn it with a large industrial blow torch, and then freeze the dust so in the future i could burn the dust again and again untill it was 100 percent no more. I dis like this phone. Rating: Reviewed by Tracey on 31/08/2009 I've had this phone since May, and at first I loved it, it was my first touch screen. But now I am fed up with it, thereis nothing wrong with the phone, its me missing texting with buttons, wish I'd stuck to Sony's, only thing that put me off was a bad experience with the w910i, I loved that phone, except for its many faults. The cookie doesn't have as many features as Sony's, for what I use it for anyway. And as for the dictionary, if you have added a word that end in s for example phones, but the next time you want to type the word phone, it doesn't let you do that, it only comes up with phones, if you try seleting the s, you have to add the word phone to the dictionary, this can get a tad annoying rather quickly. Also you cannot text quick with it on a bumpy bus ride, you end up hitting the wrong touch buttons. The qwerty keyboard can only be used with the stylus unless you have really small fingers. I love the fact that its a loud phone and you very rarely miss a call, it has good music sound, but everytime I play my music I have to go to the music icon and press my playlist and then click shuffle, the shuffle option never stays on, so having the music widjet on the home screen is no god because as soon as you turn your music off the next time you go to play it you have to go back into music and go through it all again setting it onto shuffle. If anyone knows a way around this please do tell. Some features of the phone I think was put on just to bluck it out, the drawing panal for instance, I have yet to find a use for it. Rating: Reviewed by Mr.G on 31/08/2009 Great phone, even though the picture quality isn't brill. . . Still miles better than the sony ericsson i had. Very impressed and at only GBP 86.50 from o2! Rating: Reviewed by Mal on 31/08/2009 This is the response I got from Carphone Warehouse when I kept having problems. Quote" You will only be offered a replacement handset if your phone develops the same fault 4 times within a 28 day period. We are unable to authorise the store to offer any other service than a repair on your handset. I would encourage you at this time to log the phone in at your local store for repair." The Cookie I bought was replaced by them twice within "their 28 day guarantee period" due to the screen freezing. Then they point blank refused to do anything other than constantly expect me have it repaired, time and time again. Don't buy the LG KP500 Cookie from CPW. Rating: Reviewed by Anne on 31/08/2009 I bought this phone a couple of months ago I havent figured the camera out yet or the camcorder see (how to use book ). I like the look of the phone it is easy to use BUT the battery life is rubbish as soon as you get to 1 bar its gone within minutes I have to charge it up every night which I havent had to do with other phones .A good phone but I woudnt buy it now I have tried it and I doubt I would recomend it roll on the end of my contract so I can get a better phone . Rating: Reviewed by kie on 31/08/2009 well i had the lg cookie and had it for 8 months but then the trouble begun 1 when i turned it on it reset its self 2 sometimes the sound does not come on 3 when i dropped on the carpet about a cm it said the sim card was removed 4 it turns its self off and switches its self back on! Rating: Reviewed by mally McAully on 31/08/2009 jst got the phone it is ok the best phone out is the arena it i 5/5 the cookie is ugly in Pink!hate it:@ i like it in white silver and black i would giv the cookie 3/5 not the bst phone out could be better in a LOT of way Love Mally McAully.x:D(L) Rating: Reviewed by Jack on 30/08/2009 I purchased the 'Cookie' from the CPW, but within a month the software started to play up. The phone kept rebooting itself and turning itself off. I spoke with LG who confirmed it was a software fault, saying to return it to the CPW who are responsible for guaranteeing the product. Now CPW are refusing to exchange it for another handset or refund me. All they want to do is try to repair it. Now I am left with £100 of faulty phone. I have reported the CPW to Trading Standards and BBC 'Watchdog'. Rating: Reviewed by Toby Hillier-Skeels on 30/08/2009 I have had this phone for three months.I use it rather alot as im a teenager. The good points : OK 3.2 megapixel camera, QWERTY touchscreen keyboard , very user friendly, loud speakers. Bad points : Awful battery life of around 3 hours , turns itself off on a regular basis , when you have it connected to your pc putting files onto it and you recieve a text the actual phones screen goes blue, the cookie regualry freezes up on the widget and speeddial screens, it is a very slow phone at times, the motion senstive actions like the games and turning it sideways to activate the QWERTY keyboard ,is exceedingly unrepsonsive at times. To be honest , im appalled how they can sell a phone with this many faults. Spend you money else where. I reccomend not to get this phone at all, for about £50 more you can get a preowned blackberry curve, or much better phones, for the same price you can get a sumsung tocco lite (which is far superior , my friend has one so i have sampled it's greatness.) Rating: Reviewed by hannah. on 30/08/2009 at first when you buy this phone, you say to yourself. wow. i cant believe i have such a cool phone. after a while, you get more and more used to it. but to me this is a useless phone, and i recommend people NOT to buy it. i brought my phone a couple of months ago and all of a sudden the screen went blank. i switched it off and turned it back on again to see if it made any difference. but it didnt. i tried taking the sim out and the battery but it still made no difference. i have never dropped my phone, never banged it. so to me it is a really bad model and a really bad phone. but i recommend sony ericsson. Rating: Reviewed by IanP on 30/08/2009 Love the phone but the screen doesn't stay on for very long even when setting changed. So when eg, on to call centre and listerning to options have to keep waking the screen up to input number options!!! Rating: Reviewed by mollie on 29/08/2009 D: this phone is proper bad. its not excellent, its rubbishhhhhhhhhhhhhhh to be honest. I liked it for the first month, but then it kept freezing and got annoying. Rating: Reviewed by Steve on 29/08/2009 How can this phone be compared to an ipnone? Absolutely no comparison! Yes it is cheaper and it has some good features (rubbish camera though) but it is UNRELIABLE and it is always breaking down with the software glitches that LG cannot resolve, particularly on the earlier models. In my mind I want a phone that is reliable, far more important than girly looks. There are people on here that rip off this phone by saying buttons don't work, etc. then they rate it at 5 stars. WHY? Rating: Reviewed by Sarah Gavito on 29/08/2009 I had a Samsung SGH-E250 which I was quite happy with although I wasn't happy with the camera. Have just bought an LG KP500 Cookie in pink and am really happy with it. It does everything I want and texting is a doddle. The camera, by comparison, is fantastic. A brilliant buy for what it cost. And for what I want it for, I have to give it a 5 star rating. Rating: Reviewed by jam on 28/08/2009 its a good phone but on mine the 3 buttons at the bottom sometimes dont work so you t use the on screen touch buttons nd i dont know how to get them working again Rating: Reviewed by dan on 28/08/2009 well i think its cooler than a iphone 3g i argree with anyone that thinks that its better than the iphone 3g its the first touchsceen ive had Rating: Reviewed by ?????? on 28/08/2009 okay ive got a lg kp500 (cookie) ive had it for 2 days people say it has "faults" well i gt mne frm cpw vodafone n i havent had any problems with it okay i admit the no wifi gets annoying wich is why i rated it 4 stars the phone can zoom in vidoes/photos you just need to turn it from 3 mp to 640 x 480 but it actually doesnt look any less quality but its night mode actually works unlike my old phone sny errcson w810i yes i know it like 3 yrs old but so what anyway its also not slow it becomes slow once using all the memory up i got mine for £97.95 its battery ife is good ps i use my phones all the time i like to text 100 times a day hehe money ahem anyway the phone itself isnt good for things like banking it locks the touch screen wich was annoyin wen i was gettin my freedom pack unlmted txts n 300 mns.so im going t b straight with you if youre a social person like mwah who likes tkin n textin n widgets then this is fr u if ure runnin a bussines stick to a landline. sorry for any mistakes :D Rating: Reviewed by jay on 28/08/2009 i love my new cookie fone, the best ive had this year, thanks carphone warehouse. Rating: Reviewed by Imogen Pearson on 28/08/2009 What a fab phone!!!! it not only has amazing graphics but it is very very reliable!!! the only thing that is wrong with it is the fact that when u ring ppl sometimes it ends it with the sensitive touchpad!!! be carefull with that!! other that that AMAZING!!!!! Rating: Reviewed by anne on 27/08/2009 lg cookies are a cute phone for people that are girly girls, even though my tom-boy firend has it, the black one. But overall i would say that its a rubbish phone. Rating: Reviewed by Tim O' Bile on 27/08/2009 I purchased this lovely devil yesterday and I sooo loving it! I love the distinct functions and feel. Absolutely fantastic! Rating: Reviewed by mills on 27/08/2009 got this fone yesterday i got all my pics and everythin camera is ok has so much 2 do on it its a shake n touch all my mates want 1 Rating: Reviewed by millz on 27/08/2009 awesome phone u should get 1 camera a bit blury but apart from that its all k touch and shake Rating: Reviewed by Duncan on 27/08/2009 Thanks Recommendedbuys.co.uk for the customer reviews. Very informative. Mixed feelings about this phone because for a cheap phone on the face of it it has a lot going for it. But, it's clearly unreliable and the software glitches (that they can't fix) means for this reason "I'm out". Rating: Reviewed by Nicky on 26/08/2009 this is a great phone i like it -Bulgaria ! Rating: Reviewed by Sarah on 26/08/2009 ive had this phone for about 10 months now and i am realllllly sick of it! i text quite a lot but you have got to go really slow to avoid catching one of the other letters. i have had this phone for quite a long time now and i still havent got used to texting. also the screen turns blue and freezes, i have to take my battery out and turn my phone on again, which is really annoying when i am in the middle of a text and it doesnt save! and it doesnt charge fully. if the phone is in your pocket and you catch a button the screen comes on with the lock icon on it which you have to hold for about two seconds and it unlocks even in your pocket. this is really annoying because i have often called people without knowing and accessing the internet! this is a horrible phone do not buy it!!! i recommend you do not get a lg touchscreen phone- sony ericsson and samsung are my fave. Rating: Reviewed by Izzy on 26/08/2009 Its cool low price but im a bit sad that i doesnt support m4a oh well Rating: Reviewed by Rebecca on 26/08/2009 This phone is gr8 with a 3 megapixil camera its a slim phone and usable, it's a good buy not that expensive either I don't have this phone but it looks nice and you can ge it in silve from orange and pink and black from carpohne warehouse in England, it's a good bargain because it dos whAt a normal phone does it's just that it's touchscreen and plus it's not that expensive so I would totally recommend it. Rating: Reviewed by john on 26/08/2009 This is quite a good fone but its not very responsive. its very loud but the music player isnt very good. the picture gallery is abit annoying aswell, i tapped a photo 5 times and it still didnt go on it. iv tryed calabrating the screen but its still bein gay. bit of a girly fone, wudnt recomend gettin it Rating: Reviewed by Jonesy on 26/08/2009 i got this phone about 6 months ago and its terrible. Firstly, texting is an effort, you touch one letter and the one beside it is put ino the text. Secondly, when making a phone call it cuts off the call against your ear. If this doesn't happen, there is a microphone mute button which can catch against your ear and cut off your voice. There is also very little amount of settings. It is impossible to apply pictures to contacts in the phonebook or add personalised ringtones. In addition, the touch screen is VERY SENSITIVE and it calls random people from your phonebook by its self if the phone is in your pocket. this sint very good if you run a buisness through your mobile, liek me. I would not recommend this phone to any one. Rating: Reviewed by Andrew on 26/08/2009 Why would anyone buy a phone that has inbuilt software faults. I work for CPW in one of their repair centre's and the LG Cookie has had more problems than any other phone. We have updated the software 3 times in 4 months to overcome the probs people have with the screen freezing and I am not guessing because I know LG cannot get it right. Absolute Rubbish phone. Rating: Reviewed by phil on 25/08/2009 well i haven't got it but i am going to in a week my mates have got it so i have used it as the review says about glitches i have heard of a women complaining about black and white fuzziness on her screen but my guess being a computer technician/nerd she dropped it or either PRESSED TOO HARD ON THE TOUCH SCREEN anyway the phone in itself is good for its reliability as long as you look after it it can take a while to load up at the start and the talk time is a lot to be desired looking at the stndbye time .The touchscreen is very sensitive giving the user easier quicker access than the odd normal numeric keypad phone.In whole for the price its worth it a popular cheap phone for people who like games or using a phone for what it should be used for calling and texting. Rating: Reviewed by Gemma on 25/08/2009 This phone is really good everything was outstanding the only thing i dont like about this phone is that it has no speakerphone but i rate this phone 5/5 stars.Enjoy! Rating: Reviewed by Jules on 25/08/2009 Bad phone, don't get one, my bloke took CPW to court and got his money back and expenses cos they totally ignored his complaints about it always freezing out. If you wan't a cookie then buy a double chocolate chip one! but don't buy the LG Cookie KP500. Rating: Reviewed by issy on 25/08/2009 This phone is great value, i got mine about 3 months ago. The gadjects on its are amazing! the writing and the games, but the texting is awfull and really slow, after about a month mines begun to malfunction and is dying, the screen keeps going like a barcode and turns off on specific contacts, good phone for entertainment but awfull for practical use. Its beautifull but broke quickly. It would be good for someone will a delicate hand. Good luck Rating: Reviewed by craigee on 24/08/2009 The Cookie is a terrible fone. Its the pits and mine was faulty within the first 2 days. Some people are easily pleased but there are too many faults on this fone for everyone to be wrong! I think most of those who give 5 stars have either never ever used this fone or they have the newer model, with the software upgrade, where the early faults have been resolved? I still wouldn't buy though, it is not up to the user to be the Guinea Pig for the manufacturer! Rating: Reviewed by Akintayo A. Olusegun on 24/08/2009 This phone is just great, sure it's not an iPhone, nor is it a blackberry, but its a great phone. I really don't miss high speed web browsing since I am always on my laptop. The few times I am not on my laptop, I use the phone just for chatting and reading vip mails. All in all it's a great phone for the price Rating: Reviewed by keef on 24/08/2009 this would have been a good phone if lg sorted out the software! i had the lg kc550 before this and it was just as bad. The cookie althought it looks good and is attractive because of the price is poor when it comes to reliability. the phone turns tis self off when ever it feels like it. The amount of times i have slept in because it has decided to turn off at night is stupid. i am now using a nokia e63 which is fantastic. none of this lg rubbish!!!!!!!! Rating: Reviewed by Michael Humphreys on 24/08/2009 I have just recently bought a lg cookie and from the first day onwards i have never let it out of my sight. there is plenty to do on it and is quicker to do everything with a big touchscreen face. the camera is clear and dosent freeze up like some other phones. this is my first touchscreen phone and i am very pleased with it. Rating: Reviewed by bernard on 24/08/2009 ok good fun with apps like making your own slideshow accompanied by music, but nothing really brilliant and awfully built, ive got 2 friends with these and they're both fed up with it. the touchscreen can be a pain to use too cos its really unresponsive and you have to really press not just touch. obviously its supposed to be cheap but ive got a w200i which i got for £20 and its just as good as this to actualy use, this phone sells on its image not its capability as a phone. Rating: Reviewed by unknown on 24/08/2009 i bought the lg kp500 (cookie) a couple of days ago and i think it is ace! the camera is good as is the text messaging. The only problem was i had to pay 10 pound more than i expected :-( but apart from that it is brilliant! Rating: Reviewed by elliott cooze on 23/08/2009 i think that the the phone is very easy to use and it is good for the money. Rating: Reviewed by jojo.m on 23/08/2009 i love this mobil phone i love you LG cookie Rating: Reviewed by Danniii on 22/08/2009 DONT BUY I got my 1st lg cookie in december and it broke within 5 months my friends have it and regret buying it I went back to using a sony Erricson Get sony erricson it is soo much better than lg mines called people whilst in my pocket bent sends blank texts has no zoom on camera touch doesnt work probs stylus falls out i wish i had spent more and got a better phone TRY BEFORE YOU BUY Rating: Reviewed by Emma on 22/08/2009 i have had this phone for about a month now and i absolutaly love it. some people think that it feels cheap but i don't think it does. had no problems so far. as a woman i find it easy to text but someone with bigger fingers might find it harder. i love the home page on this phone as you can edit it to how you like. the camera is good if it is just for everyday use and when you load the pictures onto the internet the pictures get even better. i have this phone in pink and i really love it. Rating: Reviewed by Aimee on 22/08/2009 I think the phone is brilliant, I have had it for 3 months and it has been great. A few people say that it turns off and breaks a lot, but I have had no problem with mine. It's probably how well u treat it, it's a touch phone so it's going to be delicate, but yeah brilliant phone Rating: Reviewed by Lakewolf on 21/08/2009 What a fantastic phone for the price.great battery back up on powersave.at least 400hrs standby.takes great pics.downloaded opera 4.2 for fast web.buy it.u wont regret it.thumbs up ppl.enjoy ! Rating: Reviewed by alex on 21/08/2009 DO NOT GET THIS PHONE!!!! its awful, the phone constantly reboots itself and sometimes resets all your settings, when it does turn of, the camera quality is not gd at all , i recently had this phone and have now brought a sony ericsson which has the same picture quality and has a complete difference, the touch screen is not always responsive and is a very slow phone when goin on to media and messages!!very dissapointed with the phone! Rating: Reviewed by Buffy on 21/08/2009 Don't buy this phone, it is terrible, mine just regularly stopped working. It will only reset if the battery is removed and replaced....until the next time it breaks. Mine has broken so many times I have given up on it and I also gave up on Carphone Warehouse who didn't care less. Search the forums, you will see this phone and CPW are the pits. Rating: Reviewed by Erin on 21/08/2009 I haven't had any problems with this phone and alot of people told me not to buy it as it always breaks but this is not true. The best feature is probably the photo editer which is fun to play around on. I'm always finding new things to do on it and it's great value :) xox Rating: Reviewed by jane on 21/08/2009 poor. Rating: Reviewed by Darcy B on 20/08/2009 Rubbish, rubbish, rubbish....The cookie has so many faults it is unbelievably the most rubbish phone I have had. Carphone Warehouse are rubbish cos they don't care about their customers and they can't repair mine but they won't give a refund. They are rubbish. AVOID BOTH LIKE THE PLAGUE! Rating: Reviewed by Jade on 20/08/2009 well i have this phone i had some problems with my 2sides screens at the the start but now it works fantastic :D and i would recomend this phone to every one it is good :D xx Rating: Reviewed by Aamna on 20/08/2009 I recently got the phone and its really good and i got mine from carphone warehouse and like its cheaper in there then argos. Rating: Reviewed by muzzy123 on 20/08/2009 the lg is great and is kind of similair to the i phone 3g it has a much lower price than the iphone at just under £110. it is one the best phones out their and is even better for people who like touch screen phones Rating: Reviewed by ben on 19/08/2009 you would be much better buying the samsung tocco lite this is rubbish Rating: Reviewed by Timothy Alston on 19/08/2009 Timothy Alston from Germany. The phone is pretty good except the battery standby time.. its not 350 hours more like 96 hours! Rating: Reviewed by Russel on 19/08/2009 Great phone. Low cost with all the practical applications I want in a phone. One concern, I cannot seem to adjust the volume for my alarm?????? Rating: Reviewed by lala on 18/08/2009 its the best fone eva Rating: Reviewed by harriet on 18/08/2009 i got this for chirstmas last year and ever since it has been back to the shop non stop, it resets itself,freezes, lost all my memory card data. Rating: Reviewed by c4sally on 18/08/2009 i hate it . there are no good features on there and its so hard to get on to somthing because you have to press it at least 10 times to work! i would not recommend it to anybody! Rating: Reviewed by Nicole Opara on 18/08/2009 ummm.....well i.....oh man.....i-i mean this fone is beautiful but i'm kinda disappointed that i have just lost the stylus. And that i cant download anything onto my phone from the lg suite. overall this fone is really good and i must say..very well done...can someone thry to help me find a way to download games and stuff to my lg suite.....the java script thing is just bogus...i want my stylus back and its a real SHAME SINCE I ONLY HAD IT FOR ABOUT 4 DAYS AND THEN SUDDENLY IT DISAPPEARED...anyhoo!! awesome fone absolutely FANTA-BULOS Rating: Reviewed by Samantha on 17/08/2009 Got it for my birthday from my mumso far its been a beautiful little touch screen some people call it the poor mans LG Arena but I don't think it is anyway its a cool phone.BUY IT!!!!!!!!!! Rating: Reviewed by Claire on 17/08/2009 When I first got this phone I loved it. The feel is a bit cheap but i liked it none the less. However the touch screen unlocks way to easily and find myself annoying everyone in my phone book as the phone rings people whilst in my bag. I dont think anything is really great. Annoying to text, camera a bit rubbish and wouldnt recommend this. Rating: Reviewed by Boib on 17/08/2009 I ha dis phone bt ma prop is dat i cant make it side wards :P But its still a good mobile (I think its coz its sec hand) but atleast i got it for free so idk :P Rating: Reviewed by miley cyrus on 17/08/2009 i had dis phone like for my birthday and i couldnt be bovered like to write a comment but now i am dis phone is actually loike what u call RUBISH like totally and its way to cheap only for £80.oo how cheap can it get Rating: Reviewed by carla on 17/08/2009 eeeeks love this phone going to get it soon cant wait!!! i like the idea of a stylist as well. i wasnt sure weather to get the lg viewty or the cookie but the cookie is cheaper and thinner and more compact. :D Rating: Reviewed by elysa on 16/08/2009 i got this phone at oringe a fuw months ago it had a lot of problums it cept freesing turrning its self off and so on so we took it back and thay swaped it for another one and we have the same problums and the tuch pad douse not work proply so we took that one back and thay woldnot swap it i was so mad we roght a letter to them and complaind finaly about 3 months latter we got a cheek throw and im going to get a nokia 5310 on friday i would recomend that you dont get this phone hope this helps Rating: Reviewed by jess on 16/08/2009 got this phone about 2 weeks before easter. Got it from orange for 97 pounds, very good 4 a touch screen phone. Camera good only prob is it doesn't have zoom on camera only on video. why?! I dont know! Texting good only prob i keep sending blank texts to people by accident! My friends hav got used to it now! Games gr8 though.It doesnt have themes!!Why?! But the biggest issue is my phone randomly keeps freezing! So i hav 2 take the battery out and put it back in again,and start it back up. This can b annoying if u in the middle of something. Music player good just dont turn the volume up too high or it will just sound tinny. Overall could hav been a gr8 phone, i wouldn't hav minded paying a bit more money if it meant the phone dint freeze! Forgot to mention battery life poor! If there wa a 2.5 stars it wud get that. But there aint so 2 stars. Rating: Reviewed by dj bobby on 16/08/2009 it woz owsum! Rating: Reviewed by alice on 16/08/2009 Overall i think this phone is very good, the camera is not the best but there are a lot of features in edit mode to change the way your picture looks. I found that it seemed to turn itself off without any reason and turn itself back on again. A few months ago it used to restart itself and i lost all of my messages and had to set everything again such as my wallpaper and my ring tones, luckily it didn't loose all of my pictures and music too. Other than that though, great phone and looks very smart too, it has a nice big screen which is great for watching videos and looking at pictures. Rating: Reviewed by Laura Hayward on 16/08/2009 Me and my husband bought the LG cookie, within 4 days mine kept turning itself on and off along with programmes not working e.g you couldnt play music or take a photo whilst u had a screensaver on!! I exchanged for another cookie n had the same problem, so within a month we had 3 of the cookies but couldnt use one of them!! I got a full refund and going to buy the Tocco instead Rating: Reviewed by Lara from South Africa on 16/08/2009 I got this phone 1 week ago from Dubai, and its amazing.. I love it. Rating: Reviewed by Martin on 15/08/2009 Recently purchased this phone from the CPW and within 4 weeks the inner LCD screen had broken. I was told it must be due to my misuse and I would have to pay £60. However, after looking on the internet it seems this phone may have a problem with the LCD inner screen easily cracking when the phones frame twists through everyday use, which is a shame as I found it a great phone up till then. Now trying to get the phone fixed Rating: Reviewed by tom on 15/08/2009 this is the best phone ever Rating: Reviewed by ??????? on 15/08/2009 This Phone IS TERIBBLE !!!!!! THE TOUCH SCREEEN IS BAD Looks like a great phone but overall its terrible :( Rating: Reviewed by Jackie on 15/08/2009 Rubbish phone, regularly freezes when texting. Battery has to come out and be refitted before it will switch back on. Bought mine from Carphone in May and they won't replace it. They only offer a repair (3 times) but they are not even capable of repairing it! And they don't answer my letters of complaint. Don't buy! Rating: Reviewed by harry tappenden on 14/08/2009 hello my name is harry and i owned an lg kp500 cookie for 2 months i loved it but im afraid it cracked i was quite happy when it cracked because now i have an i phone 3g :) compared to the i phone 3g its trash oh and by the way this is for the idiot who wrote the review its a 2 megapixel camera but oh well keep in contact harry x Rating: Reviewed by Kevin on 14/08/2009 Battery takes 10 hours to reach full charge. Phone shuts down after 3 hours on standby due to low battery. Camera works intermittently - sometimes not at all. Phone runs VERY hot. Touchscreen input is slow/unresponsive. Phone frequently freezes. ....sending it back! Rating: Reviewed by shannon on 14/08/2009 well i got this phone like 8 months ago .its good and u can have a laugh with it but can be awckward to text with and locks to late so when yolu put it in ur pocket it can make a random call to soeone u didnt intend on calling.sometimes it can restart very randomly when ur mid way through a game.its ok for the money but can be quite fragile since in the first few weeks i managed to drop it once and it charrtered the screen and had to be sent of to be repaired . i would recommend getting a micro sd card as the memory is small . its ok and good for someone on a budget Rating: Reviewed by izzy on 13/08/2009 I am really happy i bought the lg KP501 (cookie) as its brilliant, the memory is great even without a memory card even though i bought one a couple of days later so i could store more music and photos. Alot of people are complaining about the texting but i found there is no problem with it- there are 3 ways to text, a touchscreen QUERTY key board, a way where you can use the stylus and draw your letters and the phone will reconsise them and a normay way like a phone with buttons but touchscreen. This is a great phone and im glad i got it. The price is good and i got mine for only £78 from orange. There a couple of bad points but nothing that bad, it has everything i want for my phone and i would deffenetly reccomend it Rating: Reviewed by najeeb on 13/08/2009 i love lgkp500.its good to use n easy also , Rating: Reviewed by Hana on 13/08/2009 I don't think the lg cookie is the best touch phone ever but i love it, i don't understand people who say you shouldn't have the phone because it's a great phone. It doesn't freeze, but the battery doesn't last very long. It holds loads of pictures because i've just been on holiday and it holds every picture i've taken. The only games that are on the phone are the dice game, the pipe game and another one. Buy the phone and enjoy the touch screen!!! Rating: Reviewed by Tiaa on 13/08/2009 i have had this this phone for about a week now, i like it but it tends to freeze everyonce and a while and i like to take pics of me and friends but it doesn't seem to have a verygood camera but except from that this phone is very good, and i love it :) Rating: Reviewed by Stuart H on 13/08/2009 What a rubbish phone this is. The only good thing is it looks okay. Me and the Misses both got one each from Carphone Warehouse at Easter and neither phone has worked properly. Carphone Warehouse just don't want to know!!! They go in for repair and work again for a while then same faults occur. Don't buy the LG Cookie!!!!! And stay well clear of CPW, they only want to take your money, they have no idea what customer service means and I would vote them to be one of the worst retailers in the UK. Rating: Reviewed by battycakes on 12/08/2009 nice phone, but there are much better ones available now- this one seems dead. Rating: Reviewed by anon on 12/08/2009 I got this phone for my birthday this February. About 2 months ago I started having problems with the headphones not fitting in properly and playing music outloud. About a month ago it wouldn't charge up and is now irreparable. While I had it it was ok, apart from the fact that it called people repeatedly while I wasn't using it. Rating: Reviewed by Buzz on 12/08/2009 When I watched videos on youtube, read some really good reviews and some bad ones about the LG Cookie I summed up the good points and the bad ones and I thought that this would be the perfect phone for me. After using It for 2 months I was generally pleased. Although It has a 3 megapixel camera, when taking a photo of something close up, the picture is blurred as it does not have macro, I found this a bit annoying as I enjoy taking photos. Then a little after 2 months had passed it cut out on me and now it simply wont turn even when fully charged and even when charging after taking the battery out a hundred times. I wasn't too pleased and I don't want to get it repaired incase the same problem reoccurs so I have decided to get the LG Viewty as it has a better camera, same price and more reliable Rating: Reviewed by Sinead on 12/08/2009 The LG Cookies a good phone overall but the thing that annoyed me most was when i turned it onto silent if i had low battery it still made the alert sounds which wasnt good for me being in school. Making me haveto charge it every morning its quite low before i go to school :/ Rating: Reviewed by lucy on 12/08/2009 i got this phoe 4 my b day and i loved it !!!!! dot be put of by all hte bad reviews cos it is a really good phone !! i got it on t monbile pay as you go and there is no problems!!!! the thing that somtimes botheres me thought is thta the screen isnt really sensitve and u sumtimmes a to press things twice!!!!!also it sometimes unlocks itself in your bag but that has onley happened 2 me twice and i have had it 4 nearly 2 months!!!!!! other than that evreything is pretty much perfect !!!!! dont lisen 2 people when they say the batterey life isnt very good cos on a scale on 1 to 10 i would give it a 8!!!! i love this phone and dont wrorry to get it or not !!!!!!! it is the next thing down from a iphone !!!! so GET IT !!!! Rating: Reviewed by Donna Buy on 11/08/2009 There seems to be a mixed bag of views on here about this phone. One thing it looks good and when it works it has some good features.......but people want a phone that they can carry in their pocket or bag and not one that spends most of its life being repaired. In my view there are more negatives than positives so for that reason I binned mine....and as far as Carphone Warehouse is concerned they must be the worst retailer in the country. They will never get any more of my business ever again. My rating is: Phone 1 (cos it is unreliable) Carphone Warehouse: must be at least a minus 100. Rating: Reviewed by lucylettuce on 11/08/2009 This phone lasted four months, and then stopped charging. CPW refused to repair, saying it was user damage, but I'd been really careful with it. Also it kept unlocking itself and I ended up making loads of calls unnecessarily.Avoid Rating: Reviewed by Carly on 11/08/2009 I wouldnt reccomend this phone! I found that it would unlock by itself and ring/text people when it was in my bag. I read reviews before i got this and everyone seemed to say it was a great phone, well i disagree. Ive had it 3 months and have just had enough! Im going to trade it in for cash and by a new and better phone. The are some good sides to the phone but the fact it unlocks by itself is just a big put off. Other people may like te phone which is fine, but personally i wouldnt buy this phone if i was you. Rating: Reviewed by Amber on 11/08/2009 got this phone and loved it, was my first touch screen but i found it really easy to use and was on it 24/7, however... got it 5 months ago and its starting to break already.. only charges in certain posistions and when i insert the charge |
