HTC Hero
Product Rating  
Features of the HTC Hero include:
- Camera: 5.0 megapixel color camera with auto focus
- Video Camera: Yes
- Display: 3.2-inch TFT-LCD touch-sensitive screen with 320x480 HVGA resolution
- Music Player: MP3, AAC(AAC, AAC+, AAC-LC), AMR-NB, WAV, MIDI and Windows Media Audio 9
- Ringtones: MIDI, MP3
- Messaging: SMS, MMS, email
- Games and applications: Android apps
- Special features: G-sensor, Digital Compass
- Memory: ROM: 512 MB / RAM: 288 MB plus microSD™ memory card (SD 2.0 compatible)
- Connectivity: Bluetooth 2.0 with Enhanced Data Rate and A2DP for wireless stereo headsets, Wi-Fi 802.11 b/g, HTC ExtUSB (11-pin mini-USB 2.0 and audio jack in one), 3.5 mm audio jack
- Internet: Up to 2 Mbps up-link and 7.2 Mbps down-link speeds
- Operating Frequency: Quad-band GSM/GPRS/EDGE plus HSPA/WCDMA 3G
- Size: 112 x 56.2 x 14.35 mm
- Weight: 135g
- Talk Time: 420 - 470 minutes
- Standby: 440 - 750 hours
Expert Reviews from other websites (1 review)HTC Hero Review at Mobile Phones UK (1 August 2009)
HTC Hero Consumer Reviews
(32 reviews)
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Reviewed by Melloj from Bolton on 05/11/2011
Absolutley the worst phone I've ever had, I'm going back to my old diamond model. The touch screen keeps going out of whack making texting slow and cumbersome. It has the outer shell of a modern sleek phone, but seemingly has the insides of ten year old technology. It performs sloooow!!! as if there is no horse power. The one good thing I can say about it, is that it's built like a brick, it still works after throwing it against the wall in frustration several times.
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Reviewed by Shan on 30/09/2011
I LOVE this phone! The only problems though are having no bluetooth file transfer, and no flash on the camera. But apart from that, it is the best phone I've ever had and I have no intention of changing it any time soon :)
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Reviewed by Charlotte on 20/08/2011
this phone is absoloutley brilliant but it wont let me download any of my apps. can anyone help me to do this please?
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Reviewed by mick on 23/06/2011
bought the in june 2011,too heavy in the hand when texting onehanded,android operating system uses too much power on standby 50% of battery.Better looking than the Wildfire,slimmer,well built,but too heavy for long usage.
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Reviewed by Matt Rumpke on 24/05/2011
This phone has been a big disappointment. Its battery life is much shorter than my iphone. I thought I was pretty good at computers until I tried to figure out how to download pictures from this phone to my computer and tried to download my itunes to the phone. VERY, VERY COMPLICATED. Can not wait until the contract ends to go back to Iphone. Pay a little extra for the iphone, you will be happy you did.
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Reviewed by Caitlin on 08/05/2011
I bought this phone in October 2009 on a 2 year contract and I can honestly say I dont regret that at all, this phone is one of the most robust and functional phones around. I love how the home screen can be customised to suit you and I think this is general idea around the whole phone - to make everything about you. Email, Facebook and Twitter are really good and texting is also good although you have to delete your texts periodically otherwise the phone becomes a bit slow, for those who despair at the thought of losing all your messages there are many apps that back up your texts online so you always have them just not necessarily on the phone. The pure range of applications and games that are available leave you with endless possibilities so theres no scope for boredom. The music player on the phone is good although the shuffle feature is a little dodgy but nothing too major. The calendar app is also good for keeping me organised as well as applications such as Springpad which keeps all my lists and notes together. The only major downside to the phone is the battery life - when I first got the phone the battery lasted around 2 days, now it lasts just 1 but you can buy a replacement and also im assuming this is because I've charged it everyday for the past one and a half years. All in all this is an amazing phone and im definitely an Android convert, the thought of an iPhone interface instead of the Android one brings a tear to my eyes and I will definitely be buying another Android when my contract runs out.
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Reviewed by Kevin on 02/05/2011
I was due an upgrade in Feb this year. This might sound silly but I'm just not ready to give my beloved htc hero up! It still does everything I need it to, I'm thinking of the galaxy s2 but then I will have to give up on htc sense which I think is the best OS skin out there by far. The htc sensation will have the all new fancy sense 3.0...decisions decisions! Well at least I'm in no hurry to part with my hero. I'll. Wait on the comparisons on the s2 & sensation before deciding. I wrote a review about my hero back in 2009 on here, that's how long I've had it. I would advise anyone with a budget to get on ebay & STILL buy this :)....a little note to the moderators of this site.. why hasn't the "top monthly" phones been changed in ages? Surely the galaxy s and htc desire haven't been the top when all these new phones are out? Really love this site for reading up to date reviews but would love to see the home page top monthly phones change even every 3 months or so. Still top site:)
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Reviewed by Kate Tidman on 07/02/2011
My HTC Hero was great for about the first 2 months then the cracks began to show... It would stall alot, the storage space ran out really quickly, the Camera is awful if the light isn't bright, and it was really slow. Now nearly a year on I'm in turmoil! The phone will refuse to call someone for 5 mins then because i'll have pressed a few times it'll call the same person over and over again at once. Texts are now sporadically coming in, today one was 2 hours late! Calls will cut out after about 20-25mins (also happening with a friend of mines Desire) causing nothing but stress and has caused me to look very unprofessional many MANY times. The newest thing is when I plug in the USB cable to charge from my computer the phone will stall in black half way through and the light stays on too. Its meaning i'm having to take the battery out of the back constantly. Wish I'd just got an iPhone! My advice, don't go with HTC.
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Reviewed by Andy on 26/01/2011
First android phone so was initially impressed. Over long term I slowly started noticing its faults. Its far to slow texting, cannot keep up with me and I dont think Im that fast, its more frustrating than anything, it randomly crashes and sends me back to start when Im doing things. Ive now had this phone 18 months and just signed up for an iphone 4 yesterday. HTC have the right idea, i think they just have tried to throw the phone out there too early before they learned to deal with the various glitches.
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Reviewed by Steve on 17-01-2011
I've had this phone for 10 months, and I absolutely hate it, it's unbelievably slow, it's got so many bugs and glitches and it's definitely not ready to be on the market without the correct operating system! The messaging cannot delete, the phone locks completely if you get ur passcodes wrong, it's just a terrible phone!
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Reviewed by Gibbo on 08/12/2010
Must have a different phone, mines complete junk. Was punching the screen tonight, stuck in the snow and lost, the GPS is so slow it wouldn't find me if I had a satellite sticking out of my bum! It gets stuck and is slow, can't keep up with my typing when texting. I have a new word to describe it, pretendology, because it pretends to do a lot but is in fact rubbish!
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Reviewed by Qamar on 01/12/2010
It's an excellent phone, better than Iphone! Yeah I said, and it is more attractive, nicer feel, good for texting etc.
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Reviewed by Donna on 27/10/2010
So...Decided to get this phone over an iPhone 3gs in February '10. Wish I hadn't. Now on my 3rd handset. Phone very slow, unresponsive. Freezes or crashes everyday. Drops calls like it's going out of fashion. I'd say for every 3 calls i make, it will drop 1 of them. Orange claim this is due to the fact that one of the 3G masts in my area being removed and not replaced...the jury is out on that one. Also I receive blank text messages from 'anonymous'??! Even the guy in the Orange shop was stumped by that. Pretty crap camera considering how great the phone is supposed to be. Disappointed that you cannot connect to another handset via Bluetooth...surely that should be a standard these days??! Texting is a bit of a nightmare as well. Dodgy keyboard and again, can be unresponsive. All in all, really disappionted, the concept of the phone is great, and some of the feature are good, but i expected so much more, I was told it was a worthy rival to the iPhone. Ironically, my partner got an iPhone 4 a few months ago, and despite all the well published problems with them, he hasn't had even a tiny issue with it. On the plus side, Orange have told me that I can change to a completely different handset, which i will be taking advantage of ASAP. Extremely disappointed.
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Reviewed by Claire on 03/09/2010
The HTC Hero is the first Android phone I have owned and, having previously been a Samsung or Sony Ericsson girl, I can honestly say this is the best phone I have ever owned. I previously changed phones every 9-12 months or so when new ones were released but I have a feeling that the Hero will a stayer for me. I am constantly finding new features and apps to personalise the phone with and I love the fact that I can set it up to my specifications and have what I want at my fingertips. Updates are automatically prompted and each one just makes the usability of this phone better and better. A whopping 5 stars are a huge thumbs up from me. I love love love this phone and think anyone who is seriously considering buying an iPhone should check the Hero out first!
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Reviewed by James on 28/08/2010
I've had this phone over a year now and whilst it has some great features the real problem is the processing speed of the machine. It just cannot cope with much and you have to download software so that you can close down apps when you use them, why isnt that included? I've got it for another 6 months (18 month contract) but i'm fed up with it so shall be selling it soon.
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Reviewed by Tony on 11/08/2010
Seriously people if you get this phone update it on htc website and it is amazing, omg it's the same than the legend but people who give bad reviews is prob cos they dont no how to use it!
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Reviewed by abbie on 04/08/2010
hey, ive had this phone for like 3 months now, and it is one of the best phones i have had. Yesterday, i was able to download 2.1 and now the phone seems even better, those minor errors have been corrected and the phone works like a beauty. The battery life isnt that bad, 3 days is more than enough for me. The camera is amazing, the custom home screens makes the phone nice and easy to use. It is not that big and fits inside my pocket nicely. The bluetooth has been fixed and now i can use to send stuff to different phones. This phone is just perfect for me and does everthing i need and require. Once again, WELL DONE HTC ON ANOTHER OUTSTANDING PHONE =].
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Reviewed by James on 04/08/2010
Worst phone ever ! at first it started crashing and then freezing, then it started to cancel my calls and cancel my outgoing messages, i told HTC and they didn't help at all so they told me that a new version would be coming out soon (Android 2.1) in a few weeks and i waited 2 and a half months! then when i finally got my update it got worse, it lagged and froze more and it still cancels my calls/ messages . DONT BUY !
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Reviewed by Ricardo on 23/07/2010
I must say that this phone is very good, the OS is wonderful, the apps, the features, the only thing that lets it down its the battery as it only last for one day the specs are wrong as i spoke to other friends that have the same phone and they all say the same "we have to charge the phone every day...", if HTC can improve the battery live it will be a 5 stars phone. Overall on my opinion well done HTC but the battery needs to improve a lot.
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Reviewed by mary from scotland on 21/07/2010
used to have the g2 on t mob signal an utter nightmare as could never get one just got the htc hero friday 18th july on 3network unfortunatly just the exactly the same havent even made a phone call yet a should have learned with the first one
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Reviewed by Shabs on 17/07/2010
So you'll knock off a star just because it doesn't have an fm radio or videocall, but you'll award the 3GS even when it doesn't have either of the two? Id give this phone a full 5 stars!
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Reviewed by Rosemarie on 14/07/2010
After spending hours trying to get my new phone to work on bluetooth,my sevice provider told me it would only work with another htc unit.In that case totaly useless handset.
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Reviewed by John on 13/07/2010
Cannot use bluetooth to another phone,which is really pathetic.Will put it on ebay SAP,as it is a waste of money.Stick to nokia,samsung etc.
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Reviewed by Joanne B on 11/07/2010
I have had this phone a week, Initally it was a bit of a strugle to work with but then I worked it all out and love this phone loads. I had a nokia E63 and loved that but this i so much better. My only gripe is battery life, it doesnt seem to last tht long.
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Reviewed by Mark on 06/07/2010
I upgraded to this handset with an open mind, and excited by the new functionalities it had to offer. I'm a tech savvy user, working for the largest mobile provider in the UK, enthusiastic about Android, etc, etc. For the first few months, I was very positive about the phone and made an effort to accustom myself to the quirks of the device, reminding myself all phones have their pro's and con's... Three months later, it is in the drawer. Hate is a strong word, but am pretty sure I can say the word Hate is justified for this useless hunk of crap. Here is a summary of my gripes: *reception is poor *slow responsiveness on UI *doesn;t work with all WiFi routers *battery life is < a day *keyboard has a settings key directly next to the space key *apps are mostly poor quality and generally don't work as they are supposed to (read most app reviews) *dialler is very clumbersome *volume rocker is too sensitive, often setting itself to silent in my pocket *internet user experience is terrible *generally, native & marketplace applications are not seemless I could go on and on... A Hero enthusiast will most likely respond with a workaround for each of my gripes, which I initially followed. The point is, there are so many little quirks and changes you need to constantly make in order to keep the experience acceptable, it isn;t worth it! It also dawned on me, unbeleiveably, with the exception of wifi, my Nokia 6210 does EVERYTHING the Hero does but quicker. Don't got there! Mark.
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Reviewed by Dave on 01/07/2010
With the new 2.1 update this phone is now simply amazing. My brother has a 3gs and evertime i look at it i just laugh inside thinking "he paid £300 and his monthly contract is around £35, whereas im on £20" We constantly compare and i constantly trump him. This is coming from someone who has had the iphone, and tried all the new phones, and i cannot praise the Hero enough. It held its own before, but with this update it just simple rocks. People these days say "omg omg i got an iphone im never going back to anything else." Meanwhile Hero users say "yer i got a Hero, look at all straight jacket wearing iphone users, i would never get one." And that sums it up, get one and you will understand.
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Reviewed by James from the UK on 29/06/2010
This is THE worst phone I have ever owned.It not only lags,and is just plain slow but I have huge problems with the phone not responding to simple things....like phone calls,and sometimes when I go to my phonebook and touch a name that I want to dial,it dials another number randomly. I don't get all the good reviews. What is good about this phone??I've gone back to my Nokia 6500 slide for the moment until something that I want comes along.
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Reviewed by Abdul on 22/06/2010
When i first got it i loved it. Now it annoying. The keyboard is rubbish and i misspell every word i write. NO froyo upgrade and no flash and camera is rubbish. ALWAYS a youtube error. Awful rlly. IMA buy a bb.
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Reviewed by Jamie on 17/06/2010
I wanted a Hero instead of another iPhone and have regretted it ever since!!! I can't wait to get my hands on an iPhone next week. The Hero is slow, it lags, it can be unresponsive, it sticks, the scrolling is jerky, the internet rarely works the first time round... There are good bits about it, don't get me wrong, but if you want a smooth, nice, classy phone, DON'T get the Hero. It looks nice, but it hasn't got the full package. iPhone all the way!
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Reviewed by will on 04/06/2010
This phone is very nice in the palm of your hand, and has a fantastic touch screen. the applications are brilliant, lots to choose from, the screen is clear and the camera is OK. Overall the phone is sleek and sexy. But! It has its major problems. 1. AWFUL signal, ive never had full signal and its not just my area ive been all around with this phone and it still has crap signal. 2. The phone constantly freezes, the screen goes black and switches its self off. 3. Messages never go through, I always have to re-send them and still never goes through. 4. you cant get on to the android app market unless you have got wifi connection. 5. The BIGGEST problem on this phone is the batter life, it lets the phone down completely. I dont use the phone constantly but with it just even being on standby and sending a message every now and again it runs out of battery through half a day. I have to charge this phone in the middle of teh day and all night, it has really bad battery li fe. I am now taking it back to the t-mobile store and maybe replacing it with the nokia x6 as I currently had the nokia e71 and never really let me down. I wouldnt recoomend buying this phone.
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Reviewed by jeff hall on 02/06/2010
a sleek mobile that matches the iphone in many areas. It has a better camera but a worse blutooth connection. It is a lot cheaper than the iphone. Its graphics for amny of its features are stunning.
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Reviewed by Sticky Vicky! on 06/10/2009
As you may have seen from my iPhone 3GS review (I currently have both handsets), this little baby is great! At first I thought it was simply too customisable but on 'playing' more and more with it, it's fab! Unlike the iPhone where there seem to be restrictions on everything, the HTC Hero can be set up to function as you, the end user, want to use it. It has great multi-tasking ability and the notifications are excellent - if, for example, an email comes in, you get a notification and when you select that notification, you will be taken directly to the new email as opposed to the email client/account so you're not having to select various things - it's just 'straight there'! The apps from the Android market are great and most are free - at least, those that are really useful and productive seem to be). I'm not sure what call quality is like on the handset as no-one has phoned me - I don't have any friends! ;-(( (joking). I like the way that with the 'people' list, it will list all their possible contacts including Facebook, Flikr etc.. all in one place. F.A.B. little device - if you get one SIM free (or on contract for that matter), make sure that, BEFORE you start in-putting all your email account information etc... and setting the phone up that you upgrade the ROM/firmware. To do this you will need HTC sync and the ROM update file (you can download both directly from the HTC website) but ensure you download the CORRECT ROM update for your appropriate device, i.e. either SIM free or on Orange (if in the UK).
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Consumer Reviews from other websites (101 reviews)HTC Hero Reviews at Mobile Phones UK (101 reviews)
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