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Beko AB910 Consumer Reviews (3 reviews)Write a review of the Beko AB910! Please share your experiences to help other people choose the product that's best for them. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising! Reviewed by phillip on 25/06/2008had my new ab 910 delivered november 2007 every thing ok with product till feb 2008 then error message was on display lost all food in freezer contacted beko who send someone out to repair they took 3 weeks when they arrived took one look and told my the freezer sensor and electronic board were faulty he told me they would take 3/5 weeks to be in stock then he would fit them beko were not help full when i phoned them i was that they will only repair not replace 7 week later the man was back to fix my ab910 he spend 7 hours fitting new parts turned it back on error message was still there he informed me that they were unable to repair it so beko were to send new product after waiting another 2 week i contacted beko who told me the freezer could be repaired after another visit from the repairer he also said the freezer was unable to be repaired after 19 weeks 39 phone calls and £200 pounds of food wasted in the freezer beko offered me a replacement which i refused ins tead had a full refund and purchased a diffent product i wiil never purchase another beko product the after sale service i dreadfull hope this is helpfull fo someone Rating:   Reviewed by S St.John on 21/01/2008 Great while it worked. Delivered 3rd Sep 2007 and saw warning light in December 2007. Manual states this is normal for up to 12 hours. Warning still there two days later and food in freezer is beginning to be less frozen. Called Beko (21st Dec 2007) who in turn contacted their engineering company. Told the earliest date for an engineer to come out is 7th Jan 2008. He arrived 4 hours later than his estimate and was not sure what the problem could be but he would order a replacement compressor. Compressor arrives by post 14th Jan 2008 but earliest date for an engineer to come is (date of writing this review) 21st Jan 2007. Telephoned to ask when to expect the engineer and have been told there is no engineer available. We have now been without a working fridge/freezer for 31 days. Telephoned Beko and after a wait of many minutes I was informed that Beko is considering what to do. I bought the product from Currys and their representative has stated that a replacement or alternative product will be arranged as soon as Beko release a returns number. Rating: Reviewed by L Young on 04/01/2008 i brought this fridge freezer in July, it has loads of room and is basically value for money.......but mine has completely broken down. On christmas eve nothing in the fridge was cold, but the freezer was ok. It was too late to save all my chritmas food, so we had to throw it all away. Beko sent out and engineer on friday 28th Dec, he walked in had a look and walked out!! He said he could not fix it and would send someone else. The other guy arrived on monday 31st, he done a few bits and de-iced the freezer, defrosting all our frozen food. The fridge seemed to work.....so we thought great. The next morning we woke up and everything in the frdge was frozen!!! So we had to wait until after new years day to get the engineer back. He came back on 3rd Jan 08, has ordered some parts, when they arrive he will be back, said it could be 2 days or a week. So we are still waiting after nearly 2 weeks without a fridge or freezer. The aftercare seems to be pretty poor and no off er of a fridge to replace the faulty appliance or any offer of compensation, we found Beko very unhelpful. I would have hoped the appliance lasted a little longer than 5 months before it broke down. Rating:
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20.6 cu.ft. Side By Side Frost-Free Fridge Freezer
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